KFC Tema Shell, Community 11. image

KFC Tema Shell, Community 11.

Restaurant Fast food restaurant

One of the Most Revieweds in Tema


Address

Hospital Rd, Tema, Ghana

Website

www.kfc.com.gh

Contact

+233 25 795 5742

Price rating

$$ $$

Rating on Google Maps

4.10 (3.9K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 AM to 11 PM
  • Wednesday: 10 AM to 11 PM
  • Thursday: 10 AM to 11 PM
  • Friday: (Good Friday), 10 AM to 11 PM, Hours might differ
  • Saturday: 10 AM to 11 PM
  • Sunday: 10 AM to 11 PM
  • Monday: (Easter Monday), 10 AM to 11 PM, Hours might differ

Featured Reviews


Frequently mentioned in reviews: chicken (13) good (12) service (11) customer (10) time (10) order (8) drive (6) nice (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Nana T. 1 year ago on Google
    So the favorite spot for my kids when we get tonGhana, west Africa is KFC. They swear the KFC is better than the American ones. Going to KFC in ghana is a must if I want my kids to say they had a great experience visiting. So what did we do today? … it was KFC for dinner 🥰
    15 people found this review helpful 👍

  • 4/5 Sera P. 1 year ago on Google
    Food was good and service was excellent 👌. There's a drive thru option for those on the go.
    8 people found this review helpful 👍

  • 4/5 Mylo M. 1 year ago on Google
    Very neat and calm atmosphere. Only have yo wait for a while for your package to get ready
    7 people found this review helpful 👍

  • 1/5 Tei M. 2 years ago on Google
    The stuff needs professional training, especially customer service training. Their communication skills is poor. The drive-in personnel receiving orders needs to be proactive and he's mostly overwhelmed seeing customers driving through and waste the time of customers time. Some personnel customer relations is very poor. They seem too relaxed. You most of of the time receive no or not enough hand paper napkins.
    2 people found this review helpful 👍

  • 4/5 Irvin L B. 1 year ago on Google
    I was eating here regularly because initially the food was always reasonably fresh. However, when I arrived an hour before closing the manager said no food was prepared because left over food must be paid for by the employees. I was given an option to wait 25 minutes for them to prepare the chicken 2 sandwiches I requested but that was unreasonable and the employees were less than cordial about serving me and more interested in closing and going home. I have not returned to this particular location again and with such a policy and poor customer service I will definitely look for alternative locations if possible especially if it's less than 2 hours before closing because the menu will be limited and wait time will be excessive.
    2 people found this review helpful 👍

  • 4/5 Dorothy B. 2 years ago on Google
    Service there is swift, just like the term fast food 🏃‍♂️ Kudos
    1 person found this review helpful 👍

  • 5/5 Believe B. 1 year ago on Google
    Good customer service. Hygienic place
    1 person found this review helpful 👍

  • 5/5 Kobby R. 1 year ago on Google
    The place is comfortable, not very crowded or noisy, and they offer delivery through glovo etc.
    1 person found this review helpful 👍

  • 5/5 Peter J. 2 years ago on Google
    Friendly staff, the place is very clean. Short waiting time for orders even when the place is full. The KFC chicken dishes are prepared as per expected high standard.Home delivery service available using local food delivery apps. I'm nota big fan of fast food but KFC is definitely a place I recommend to visit.
    1 person found this review helpful 👍

  • 3/5 Alex N. 2 years ago on Google
    Service was decent but food??? KFC really is KFC so if you live it, enjoy
    1 person found this review helpful 👍

  • 4/5 David M. 2 years ago on Google
    It was an Awesome place and their menu items were superb. Kudos to the management
    1 person found this review helpful 👍

  • 5/5 Yaw O. 2 years ago on Google
    The food was spectacular the chicken was amazing the wings had a little spice, the soft swirl was the best ice cream I've ever had amazing
    1 person found this review helpful 👍

  • 4/5 Reginald D. 2 years ago on Google
    They have good customer service and always ready to welcome their customers. I had a great time there. Thanks for your service.
    1 person found this review helpful 👍

  • 1/5 Sueyaw z. 3 years ago on Google
    This hamburger is serious burnt,how can give to customer like this?
    1 person found this review helpful 👍

  • 3/5 Benard Makafui M. 7 months ago on Google
    One thing I have come to love about the Tema branch is the atmosphere. It always has a cozy feel. They food is good, well, it's KFC. I love their krushers and their boneless chicken. However, if you should go there in the evening, be ready to meet tired workers who will either give you what you didn't order, who play smart with your orders. If you talk p3, they will teach you how KFC food is expensive. Lol

  • 1/5 He H. 1 year ago on Google
    Food is great but the veggies they serve with their burgers are always cold 🤮. Sometimes even the chicken in the burger is cold . Overall I rate the place a 4.5/10

  • 4/5 Nana Yaw G. 2 years ago on Google
    Stop over for some good fried chicken and the chips. Don't try their rice though 😅🤣

  • 3/5 Francis K. 2 months ago on Google New
    I like the place. The chicken taste had changed that's my concern.

  • 3/5 Kwame G. 1 year ago on Google
    Cool meal but why call ticket numbers for people to move from table to counter for orders? Looks odd. Not even calling through a digital system, it's pure manual kind of thing. Please situp. Next time we come and experience same old practice, we won't step there again.

  • 5/5 Theophilus Adu - M. 1 year ago on Google
    Atmosphere is quite awesome. Has lots of places to sit to enjoy food.

  • 3/5 Simon R. 1 year ago on Google
    The serving girls there are too stingy. Each time I order they'd only give ONE single piece of tissue paper, and sometimes only one ketchup, and only when you request they would give you more tissues and ketchups.

  • 4/5 Solomon A. 1 year ago on Google
    Very respectful people and place is neat and tidy. The drive through delivery is exceptionally quick.

  • 2/5 Steven C. 3 months ago on Google New
    Staffs are too stingy in giving tomato sauce. For the past few visits requested for extra 3 tomato sauce but only given 2. So end up insufficient tomato for chips.

  • 4/5 Eric K. 3 months ago on Google New
    Seems salt content of the fried chicken has been reduced, making it more healthy. Likewise the fries. Ambience: few families. Mostly joint for teenagers. Service professional rather than friendly. Tidy with good hand washing facility. No disabled entrance.

  • 2/5 Prince Fara S. 1 year ago on Google
    Your manager is very rude. Had a frown on and refused to pay any mind when a client specifically asked him to smile for them. The dude just didn’t budge. The man has a bad attitude. Tchwwww so rude. On his account, poor customer service

  • 3/5 Abishai A. 1 year ago on Google
    The place is very nice. Their food too is good. It is just that prices of food at KFC is no longer the moderate ones we knew of. Perhaps the economic downturn in the country has caused the prices of food to be escalated beyond moderation.

  • 3/5 Princess C. 1 year ago on Google
    The place is as you expect for KFC. The food was pleasant, not as good as some KFC’s I’ve had in Ghana yet more pleasant than some franchises in the UK. In saying is, the two out of three times I’ve ordered from in the last 3 days, they’ve have unfortunately messed up my order twice. Hence the lower rating. The delivery takes quite a while but the food arrived warm which was good.

  • 3/5 Obed O. 1 year ago on Google
    Place is clean and accessible. Attendant was just as reminded to smile. Food tasty but unfortunately difficult to chew because the lettuce in my burger was not washed well - sandy 😞. That is a health hazard .

  • 5/5 DENNIS H. 1 year ago on Google
    It's KFC 🍗. How can you possibly not enjoy the chicken!!! Good food good clean environment 👌

  • 4/5 Edward A. 2 years ago on Google
    Serene environment, perfect hangout for both family or date, first being here was nice along side the mart to grab something for mummy

  • 5/5 obed f. 2 years ago on Google
    Relaxed atmosphere for a weekend relaxation. Spiced chicken, fries, plain rice and Jollof with the best ice creams are served here. Wonderful customer service.

  • 5/5 Angelic A. 2 years ago on Google
    It is a very cool place for meeting up with friends, family and even business meetings I loved the place🤭💙

  • 5/5 Edwin F. 2 years ago on Google
    Great service with customer centered. Keep it up. You are one out of the lot.

  • 5/5 Alberta P. 2 years ago on Google
    It was a memorable and relaxing place for me

  • 4/5 Emmanuel L. 2 years ago on Google
    Nice and clean looking environment, love it!!

  • 3/5 Phillip C. 2 years ago on Google
    So tasty ... staff was great

  • 1/5 Yousaf H. 2 years ago on Google
    very bad service charge for shito but not provide to customer

  • 5/5 Ernest A. 2 years ago on Google
    The Atmosphere is awesome. This interior is nice as well

  • 4/5 Dani M. 2 years ago on Google
    A very cozy and chilly setting. Air conditioning perfect any day. Wifi available but hardly works. Amazing spicy chicken . Located at community 11 traffic beside Shell filling station

  • 5/5 DAVID A. 2 years ago on Google
    Very busy and interesting place to be you have to go to the counter to make your choices and in no time it is finished fast. Ghana 🇬🇭 with Good environment and safety for human life to be if you need a place for refreshments choose no other place than here and thank me later 🇬🇭 Follow me for more updates as I share the incredible places in ghana 🇬🇭 I really appreciate you a lot ✊ Thank you 🙏🙏(MIDASIE)

  • 5/5 Leila B. 1 year ago on Google
    A busy place but staff are well composed and friendly. You would have to wait for some minutes to get your order or use the drive thru. I left some items at the restaurant but was able to retrieve them when I returned.

  • 3/5 nana n. 2 years ago on Google
    Well, the narrow drive at the drive through and the three-point stages in Ordering, paying for and getting your order is surely not helping. Location is good and attendants are pleasant on a good day. Wish they would have foods and beverages advertised as often as well

  • 4/5 RHODEP CO. L. 2 years ago on Google
    we all know KFC in Ghana and this is no different... the pressure here is very high but the workers always deliver without mistakes... talking from my experience. they are always nice and smiling though you can tell they are tired...kudos

  • 2/5 Davida O. 2 years ago on Google
    It can be better, the staff were rude, aloof, not helpful and delayed my order especially the soft serve ice cream. The two ladies were just wasting time going to and fro within their cubicle without actually serving it leaving me standing and waiting even after other parts of my order had finally been given to me after almost 20minutes of waiting.

  • 2/5 Zoheb C. 1 year ago on Google
    Food tastes like trash and ketchup is given as charity but hey good ol’colonel’s chicken is still a pleasant sight in Ghana.

  • 5/5 Betty B. 1 year ago on Google
    I order chicken and chips through drive thru it was nice

  • 4/5 Akosua O. 1 year ago on Google
    Their drive-thru is very convenient. The staff there are very nice. You can pay via momo or cash.

  • 4/5 P. Y. A. 1 year ago on Google
    Quite busy on weekends and holidays


Call +233 25 795 5742 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Halal food
    • ✓️ Quick bite
    • ✓️ All you can eat
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through
    • ✓️ No-contact delivery

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