FOCOS Orthopedic Hospital image

FOCOS Orthopedic Hospital

Hospital

🫀 Management of the appointment was below expectation. My wife waited for 4 hrs for an 11.00 am appointment. There was no explanation for the delay. She left the hospital at 15.15 without seeing any doctor. They should improve their customer care. It's all about people. People often mention hospital, time, appointment,


Address

8 Teshie Street, Pantang West, Ghana

Website

focoshospital.org

Contact

+233 59 692 0901

Rating on Google Maps

4.20 (77 reviews)

Open on Google Maps

Working Hours

  • Tuesday: (Boxing Day), Open 24 hours, Hours might differ
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: (New Year's Day), Open 24 hours, Hours might differ

Featured Reviews


Frequently mentioned in reviews: hospital (9) time (9) appointment (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Odame L. 3 years ago on Google
    Management of the appointment was below expectation. My wife waited for 4 hrs for an 11.00 am appointment. There was no explanation for the delay. She left the hospital at 15.15 without seeing any doctor. They should improve their customer care. It's all about people.
    8 people found this review helpful πŸ‘

  • 1/5 Nana Amma L. 3 years ago on Google
    The waiting time at focus hospital is very terrible. Service is very very poor! Staff have no regard for time! An appointment at 11 o’clock turned into a wait time of 4 hours and my mum still didn’t see the doctor. She had to leave because she couldn’t wait all day when she had a prior appointment!! What are appointments for if you’re not going to stick to the time allotted!? Poor poor service. Wouldn’t recommend this to anyone. There was also no explanation whatsoever for the delay.
    7 people found this review helpful πŸ‘

  • 5/5 Delphina S. 2 years ago on Google
    Had a spine surgery there about 14 yrs ago for severe Scoliosis at the age of 13. Was inspired to become a doctor through my experience and became one eventually. Thank you Focos Orthopedic Hospital , for being a great help to me. I should visit and share my experience soon.
    6 people found this review helpful πŸ‘

  • 5/5 Delcardo D. 1 year ago on Google
    The reviews are negative but I saw otherwise. Great hospital, customer service was good. They deal mostly with appointments. Call and book, don't just walk there. Expect some delays because some people booked before you. The time you booked may not be the exact time you see the doctor.
    2 people found this review helpful πŸ‘

  • 5/5 Jasmine A. 10 months ago on Google
    Excellent Orthopedic service. Keep up the good work!
    2 people found this review helpful πŸ‘

  • 5/5 Kwame Asante-Mensah J. 2 years ago on Google
    Awesome service delivery in a very neat setting.
    1 person found this review helpful πŸ‘

  • 2/5 Anita N. 3 years ago on Google
    Nice, neat and well organized. The waiting time can be better. I was disappointed to find out that they did not have the tools to do an Arthroscopic surgery to help repair my meniscus. And also failed to have the tools needed for minimally intrusive surgery to operate on a completely ruptured ACL. And I was willing to pay!!! Imagine that!!! I was disappointed to say the least.
    1 person found this review helpful πŸ‘

  • 4/5 Duke D. 4 years ago on Google
    One of the best health orthopedic facilities in the country. Facility well demarcated, professional staff and prompt service delivery. Highly recommended facility.
    1 person found this review helpful πŸ‘

  • 4/5 Kevin O. 1 year ago on Google
    Hi there I was here this morning with my mom ,appointment time was correct, we have a very lovely lady Doctor to take care of my mom by name kwansema she did very well took her time to explain every bit of the procedure to us which I really appreciate her,the staff are very open and friendly but I have a little problem here I think this place is a bit expensive and we need them as well,after paying all this monies I suggest the hospital authorities should at list provide us with some kind of refreshments, any one who walk in here to pay more than 3k should be taken care of, I rest my case thank you all and keep the good work you doing here up thanks.STIHO
    1 person found this review helpful πŸ‘

  • 4/5 kelo l. 7 years ago on Google
    Really nice hospital, top notch. only one of its kind in west Africa. Really nice staff. My sister improved so much after post op.
    1 person found this review helpful πŸ‘

  • 5/5 Dzigbordi T. 10 months ago on Google
    My experience with Focos Orthopedic Hospital has been an awesome one. Seeking treatment with this facility is a holistic one in that, they take into consideration not only the Orthopedic side but your general wellbeing as a whole. The staff are trained to be friendly and very professional. They are the best !!!
    1 person found this review helpful πŸ‘

  • 5/5 yesutor a. 1 year ago on Google
    Focos provides excellent heath care

  • 5/5 Adiepena Opoku S. 8 months ago on Google
    The best hospital helped me with my frozen Shoulder, I had tried a lot of hospitals till I went to Focus.

  • 1/5 Murali K. 4 months ago on Google
    Doctor consulting fee is depends on your nationality. So funny hospital πŸ˜„πŸ˜„πŸ˜„

  • 5/5 Asante J. 9 months ago on Google
    This hospital is more than imagination

  • 4/5 Michael K. 1 year ago on Google
    Great medical attention and right drugs with proper prescription and supervision

  • 4/5 Rosina M. 1 year ago on Google
    They have professional staff who attend to your health needs.

  • 1/5 Google U. 1 year ago on Google
    Extremely excruciating long wait times even with an appointment. It is absolutely ridiculous and ludicrous.

  • 1/5 benjamin a. 3 years ago on Google
    After hearing intresting stories about focus,my experience there was rather disappointing as it took me 2hrs 30mins to see a surgeon even though I had an appointment. No explanation of the delay was given and come to think of the fact that I actually booked an appointment, I think needs a lot to be desired.

  • 5/5 Valentina O. 2 years ago on Google
    They healed me from my illness best hospital


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