1/5 DESTINY A. 4 months ago on Google
Terrible
customer
service!
I
have
been
seeing
reviews
of
aduanipaโs
check
check
online
and
yesterday
29/11/2023,
I
decided
to
give
it
a
try.
I
placed
a
call
to
one
of
their
numbers
and
ordered
a
pack
of
fried
rice.
The
person
who
picked
up
and
took
my
order
said
her
name
was
Naa.
I
was
informed
the
meal
would
be
ready
in
less
than
20
minutes
and
that
the
rider
would
call
me
once
the
meal
was
ready
for
delivery.
More
than
45
minutes
passed
and
I
hadn't
received
a
call
from
the
rider
so
I
decided
to
call
back.
The
same
Naa
lady
who
took
the
order
told
me
the
reason
why
I
hadn't
been
called
was
because
they
had
received
a
lot
of
orders.
I
then
asked
if
the
food
was
ready
so
I
could
order
a
bolt
or
Uber
to
pick
it
up.
She
confirmed
that
the
food
was
ready
and
asked
me
to
send
the
ride.
The
driver
got
there
and
was
informed
that
the
food
was
not
ready
and
was
told
he
would
be
served
once
the
food
was
ready.
(Mind
you,
it
had
been
more
than
an
hour
since
I
placed
my
order).
The
driver
ended
up
waiting
for
more
than
30
minutes
before
the
food
was
handed
to
him
causing
me
to
have
to
pay
double
the
transportation
cost.
The
food
eventually
got
to
me
after
2:30pm
and
when
I
opened
it
I
realized
they
had
sent
me
someone
else's
order
(which
was
jollof
and
egg).
I
called
to
register
my
displeasure
and
had
wanted
to
cancel
the
order
for
my
money
to
be
refunded
but
they
said
the
dispatch
was
going
to
come
replace
the
food
delivered
to
me
so
I
decided
to
wait.
The
food
(fried
rice)
that
was
eventually
delivered
to
me
was
delivered
without
chicken.
At
this
point
I
was
so
fed
up
and
I
had
to
give
the
food
away.
Also,
whilst
the
bolt
driver
was
waiting,
I
could
overhear
the
ladies
shouting
at
him
in
the
background
and
telling
him
to
wait
for
his
turn
when
he
asked
for
the
food
to
be
handed
to
him.
Though
most
Ghanaian
restaurants
have
some
rude
attendants,
I
must
say
this
is
the
worst
service
I
have
ever
received.
I
ordered
food
at
12:00
and
ended
up
receiving
it
after
3pm
meanwhile
my
location
is
less
than
10
minutes
from
the
restaurant.
You
may
choose
to
ignore
my
review
but
I
advise
you
address
the
issue
of
the
rudeness
and
incompetence
of
your
workers.
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