Bel Air Crest image

Bel Air Crest

Hotel

šŸ˜  If I could give zero stars I would. Let me start off by saying that the place is NOT quiet in the least. The building blasts music in the hallways early in the morning, on top of the ghetto guests they allow to stay in the place that seem to be having hallway parties at the wee hours of the morning... People often mention stay, hotel, service, staff,


Address

Fifth Circular Rd, Accra, Ghana

Website

belaircrestaccra.com

Contact

+233 24 243 7090

Rating on Google Maps

4.40 (165 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: stay (8) hotel (8) service (7) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Alice A. 2 years ago on Google
    If I could give zero stars I would. Let me start off by saying that the place is NOT quiet in the least. The building blasts music in the hallways early in the morning, on top of the ghetto guests they allow to stay in the place that seem to be having hallway parties at the wee hours of the morning themselves. For a hotel/residence, how does it take 12hrs for one to get a fresh towel!? And even that, you have to badger the staff for it. The ā€œbutlerā€ service is pretty much non existent because when you call for anything, it takes years for them to respond. The place consistently smelt of cigarettes, despite it being a non-smoking environment, so be prepared to die of second hand smoke. The restaurant is the biggest joke of them all. Online breakfast is advertised as 6-11am, but when you try to order anytime after 10am they are telling you that breakfast is over so pay a premium. Honestly, I would not recommend this place to anyone looking for a peaceful stay whilst in Ghana as you will be highly disappointed. Besides the location being convenient to everything, nothing here would wow a guest. The place is outdated and the service is extremely poor. I hope they take this review as an opportunity to review and improve their service delivery for future guests.
    5 people found this review helpful šŸ‘

  • 2/5 Mark F. 3 years ago on Google
    Just OK. Not more. Two TVs, two remotes. First remote OFF button does not switch the TV off. Second remote doesn't even work. Air-conditioning system is confused. Which is which?! No remote for the three in the apartment. Seems the one in the bedroom controls them all however you can't seem to set anything really. The bedroom air-conditioning blows directly onto the bed! So, either have the air-conditioning blowing directly on you all night or, switch it off and sweat it out. Tea, coffee, sugar, no milk. Really. Whilst the staff are friendly, the kitchen will hang up on you if you enquire about your food. The apartment was neat and clean. Furnishings were reasonable. I'm sure as they go on, they will work the little bumps out eventually.
    1 person found this review helpful šŸ‘

  • 5/5 grĆ©goire N. 1 year ago on Google
    Amazing hotel and even better service

  • 5/5 Osei Bonsu K. 4 months ago on Google
    I was thrilled at the the architectural design and the services at Bel Air Crest. Visit them and thank me later.

  • 5/5 Jeffrey A. 4 months ago on Google
    Great location. Excellent staff, I recommend this hotel to everyone.

  • 5/5 Prince A. 4 months ago on Google
    I had a wonderful stay at this hotel. Hidden gem. Must visit.

  • 5/5 Salomey D. 4 months ago on Google
    I have an extraordinary experience at Belair crest . Their services were on point, itā€™s a place to be at for your relaxation and conducive environment

  • 5/5 Ruth Carl A. 4 months ago on Google
    I love this hotel. Great location. Friendly people. I enjoyed my stay.

  • 5/5 iamSasha R. 4 months ago on Google
    My recent week-long stay at the Bel Air Crest Hotel in Ghana was nothing short of extraordinary. From the moment I stepped into the luxurious lobby to the day of departure, every aspect of my experience was marked by impeccable service, attention to detail, and genuine hospitality. The standout feature of this exceptional establishment is undoubtedly the remarkable staff, who went above and beyond to ensure a memorable stay. Wilfred, Rhoda, Bismark, Limberg, and Theo, along with the entire housekeeping team, made our time at Bel Air Crest truly exceptional. Their warmth, professionalism, and dedication to guest satisfaction were evident throughout our stay. The entire housekeeping staff deserves recognition for their behind-the-scenes efforts, making sure that every corner of the hotel was immaculate. The commitment to cleanliness and hygiene did not go unnoticed, contributing significantly to the overall positive experience. Bel Air Crest Hotel exceeded my expectations in every way!

  • 4/5 jude a. 5 months ago on Google
    Rooms seem nice and homely but guest toilet was outside by the security post. Small reception area too

  • 1/5 Kafui D. 7 months ago on Google
    Very beautiful and modern hotel but horrible service ! Spent the evening on the roof top alone only to get into my room that was half made up! There was only a small towel for two guests so we shared towels because it was late and all we wanted to do was sleep without interference. For a place this luxurious, modern and the rate, you would expect basic services done right ! I donā€™t think Iā€™ll be back or recommend . I admire the fact that they promote African musicā€¦ thatā€™s what I listened to each time I get on the elevator .

  • 5/5 Daniel B. 1 year ago on Google
    Clean place Super Professional & Friendly Staff The Manager Fabiola is super great

  • 4/5 Frank A. 3 years ago on Google
    A warm reception from the stuff as well as an amazing view from the rooftop bar. Do visit especially at night and don't hesitate to try their spicy chicken wings.

  • 5/5 Sunday A. 1 year ago on Google
    Nice customer care, the manager gives every customer attention and makes u feel calm

  • 5/5 Aaditya K. 1 year ago on Google
    High standards, quality service and an amazing property to stay at. Had a wonderful experience here. Thank you Belfast

  • 3/5 Freda T. 2 years ago on Google
    Okay bel air crest is a nice place to be . The stuffs are friendly and lovely people's to be with .

  • 5/5 Marilyn A. 1 year ago on Google
    First of all, I love the location of the restaurant Also , the food , THE CALAMARI, I enjoyed every bit of it ,itā€™s quite unfortunate that I canā€™t seem to find a picture of the calamari but it was cut into small portions . The food itself wasnā€™t that bad , took a while before it came tho

  • 5/5 Divine S. 2 years ago on Google
    We installed Midea 2.5hp split high Wall Air-conditioner at bel air crest hotel

  • 5/5 Kwame K. 2 years ago on Google
    Lovely place, excellent and welcoming staff.

  • 5/5 Owen C. 2 years ago on Google
    Very lovely place to spend the weekend with your love one...


Call +233 24 243 7090 Open on Google Maps

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