NAPA Auto Parts - Mack's Auto Parts, Inc. image

NAPA Auto Parts - Mack's Auto Parts, Inc.

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😠 If you go into the store pretty friendly staff, not to knowledgeable but they try. If you think you are going to get service or help by calling them forget it. They put you on hold and then Don't ever answer. I was on hold for over 10 minutes and I just had a simple question about a tool that...


Address

1575 US-70, Safford, AZ 85546

Website

www.napaonline.com

Contact

(928) 428-3873

Rating on Google Maps

4.30 (110 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 6:30 AM to 6 PM
  • Wednesday: 6:30 AM to 6 PM
  • Thursday: 6:30 AM to 6 PM
  • Friday: 6:30 AM to 6 PM
  • Saturday: 7 AM to 5 PM
  • Sunday: 8 AM to 5 PM
  • Monday: 6:30 AM to 6 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Judy G. 5 years ago on Google
    Helped me get the correct wipers and put them on for me. Better service than I was given at Autozone, in fact Autozone was really no help at all. Thank you Mack's Auto supply. Wishes I had gotten the young man's name that was so helpful. Caucasian and light brown hair.
    1 person found this review helpful 👍

  • 1/5 Bill H. 3 years ago on Google
    If you go into the store pretty friendly staff, not to knowledgeable but they try. If you think you are going to get service or help by calling them forget it. They put you on hold and then Don't ever answer. I was on hold for over 10 minutes and I just had a simple question about a tool that they might have in stocks. Never had a good experience there.
    1 person found this review helpful 👍

  • 5/5 Gallron P. 11 months ago on Google
    I have used Napa parts for all my driving life. This Napa is like the one from my home town. Reliable and helpful.

  • 5/5 Mary O. 1 year ago on Google
    My sister and I, both in our 80s, were driving to Illinois when our car signaled that we needed coolant. We stopped at Mac's in Safford and a wonderful young woman found the type we needed and helped us to put it in the car engine. We were so grateful for her extremely helpful spirit and promised that we would write and tell the owner about her service. Unfortunately we lost her name and the email address. Hope this fulfills our promise. She said she has been working there for quite a few years.

  • 5/5 Mike B. 4 years ago on Google
    Great place to shop clean store and very nice staff they have kept my wife's Tank her Jeep 4.0 running its 23 years old. And they have helped me maintain my Ram 2500. We count on these qualified parts specialist's to help m as obtain our Rides. Thank you all!!!!

  • 1/5 Alex S. 5 years ago on Google
    Bought an AUTOMOTIVE PART that did not work, went back to return it, they would not take it back because it was installed, used and oily. Well of course, what do they expect? Automotive parts to not get dirty or oily when installed? They also said because they cant resell it. Well hold on now, they shouldn't sell faulty parts in the first place. The part I bought I could have got on Amazon for $50 cheaper AND Amazon would have taken it back if it didnt work. Really bad business model they have especially when Amazon is on the verge of taking all of their business.

  • 5/5 Brian P. 1 year ago on Google
    I was imideatly helped and my windshield wipers were replaced by the technician. Great service!!

  • 5/5 Larry W. 9 months ago on Google
    Always have best stuff


Call (928) 428-3873 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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