Pei Wei Asian Kitchen image

Pei Wei Asian Kitchen

Restaurant Chinese restaurant Catering service Asian restaurant Delivery service Chinese takeaway Asian fusion restaurant Delivery chinese restaurant Pan asian restaurant

Counter-serve Pan-Asian chain for health-conscious noodle & rice dishes & more. People often mention chicken, good, service, great, order, rice, restaurant, time, staff, delicious,


Address

10450 N 28th Dr, Phoenix, AZ 85051

Website

www.peiwei.com

Contact

(602) 870-7199

Price rating

$$ $$

Rating on Google Maps

4.30 (1.2K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 11 AM to 9 PM
  • Wednesday: 11 AM to 9 PM
  • Thursday: 11 AM to 9 PM
  • Friday: 11 AM to 9 PM
  • Saturday: 11 AM to 9 PM
  • Sunday: 11 AM to 9 PM
  • Monday: 11 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: chicken (31) good (27) service (27) great (26) order (19) rice (13) restaurant (13) time (12) staff (11) delicious (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Lenina L. 2 years ago on Google
    I ordered orange chicken and chicken fried rice and also had mandarin green tea. I have to tell my experience like it is & point out the good. The best thing was the mandarin tea, customer service, and cooking are looked clean. Literally they served me 9 small round pieces of orange chicken. I never send food back/complain in any restaurant because I won't take the chance of retaliation. The flavor was also too pungent. As far as the chicken fried rice. The portion and flavor was good, but the chicken was chewy.
    5 people found this review helpful 👍

  • 2/5 Constance C. 3 years ago on Google
    Red lobster at one time was better than average, many, many years ago but now....umm...nothing I would want to go back to not when there are so many really good restaurants to choose from in Phoenix . Granted those restaurant's aren't all "seafood" places but fresh frozen is still fresh frozen when your living in a desert. Honestly Red lobster in general has taken a nose dive in quality over the years.
    2 people found this review helpful 👍

  • 5/5 Robin L. 3 years ago on Google
    This was my first time eating here so I'm always skeptical because I have a sensitive stomach. I ordered orange chicken and it was great! The dining area was clean and we were the only ones there so social distancing wasn't a problem. I do need to mention......... We showed up at 7:40pm and they closed at 8:00. They treated us like it was the middle of the day. They didn't get cranky because it was almost time to go home. I absolutely recommend this place! They are simply great and I will go back more times now.
    2 people found this review helpful 👍

  • 1/5 Matthew S. 3 years ago on Google
    They will not give you food and then not replace it. Astounding... I ordered before close and didn't receive one of my items. By the time I realized they were closed. No big deal, still have the receipt, come by and get it replaced the next day...NOPE. I have never had this happen. Truly amazing to me. I have a receipt with 8 items, tell them they missed one and they say sorry... Wow garbage service. That's customer service 101.
    1 person found this review helpful 👍

  • 2/5 Just J. 3 years ago on Google
    First time visiting and very disappointed. I got the beef and broccoli over noodles. The broccoli had an unpleasant after taste and was under cooked. The steak was overdone and chewy. The noodles were not tossed in sauce like I requested so they were all clumped together. We also got the general tso spicy chicken and white rice, and there was only 3 pieces of chicken. Not a good first impression.
    1 person found this review helpful 👍

  • 5/5 Terry F. 3 years ago on Google
    Always great food. I can't wait for this fake virus to 'be gone' so that I can have my oysters again.
    1 person found this review helpful 👍

  • 5/5 Yadira G. 3 years ago on Google
    (Translated by Google) VERY GOOD FOOD I LOVE TO EAT THERE VERY CLEAN EVERYTHING AND VERY KIND (Original) MUY BUENA LA COMIDA ME ENCANTA COMER AHI MUY LIMPIO TODO Y MUY AMABLES SON
    1 person found this review helpful 👍

  • 1/5 Christopher C. 2 years ago on Google
    Wow, Pei Wei used to be a decent restaurant. I ordered orange chicken and couldn't tell if they made a mistake and gave me tofu. It looked like processed cubes with some breading. The sauce tasted like something you'd squeeze out of a packet. Prices are higher and quality is lower unfortunately.
    1 person found this review helpful 👍

  • 4/5 Glenn O. 2 years ago on Google
    I've only been to this Pei Wei a couple times. Both were good experiences. The attendant on this trip though was awesome. She was incredibly polite and incredibly knowledgeable. She was incredibly organized as well. Okay she was incredible.
    1 person found this review helpful 👍

  • 3/5 Shayden L. 6 years ago on Google
    The items we ordered were pretty tasty. The spicy general tso wasn't very spicy, just adding whole red chilli pods won't make the dish spicy like advertised. The orange chicken was very sweet and the pork egg rolls we're perfect.
    1 person found this review helpful 👍

  • 1/5 TOPFLIGHT 602 *. 1 year ago on Google
    I was going to eat inside but there are CRACK HEADS / HOMELESS people everywhere in this area and especially near this restaurant, it almost felt like I was in an episode of The Walking Dead I won't be doing business here I'll just be going to another one further away who takes more care of there restaurant! Hire Security or something so awful to see..
    1 person found this review helpful 👍

  • 5/5 Ciriac G. 1 year ago on Google
    I don't know why more people don't eat out. The place is so beautifully decorated and the staff is super nice. The Pei Wei recipes are on point and the portions are full filling. I am a regular and keep coming back.
    1 person found this review helpful 👍

  • 5/5 Brian D. 3 years ago on Google
    This place is several steps above other Asian or Pan-Asian restaurants in the area. The food is always cooked to order. It tastes great. The customer service is fantastic, and the staff is happy everytime I come in. Because the food is cooked to order, it does take a bit longer than other fast food joints. But I'd rather have food thats prepared when I order it than have something that was cooked in a large batch and left under headlamps for several hours. Ive come here several times, and I will continue to keep coming back for the great tasting food, and friendly staff.

  • 5/5 Aaron G. 3 years ago on Google
    This Pei Wei is usually pretty great. Had the sesame chicken which was great along the chicken potstickers which are a new item. They were a bit on the small size but tasted good.

  • 5/5 Sick R. 3 years ago on Google
    The food here is fresh, plenty of it and taste great.

  • 1/5 Scott T. 3 years ago on Google
    They lost my order that I placed on the app, when I asked to speak to the manager was told there was no manager on duty. On a Friday night. At Metrocenter. Terrible customer service, when I asked about a refund, since the money was debited from my acct. I was told that she didn’t know, she was just a cashier. Never again.

  • 5/5 STEVEN H. 3 years ago on Google
    a nice experience🤗... Courteous an politeness from every staff encountered. 😁 an the food🤗 AWESOME🤗 say hi to Ms. Lupe. 😁

  • 5/5 Michael S. 3 years ago on Google
    This Pei Wei is awesome. Food isn't too greasy and is ready in minutes when you order from the app.

  • 5/5 Virginia S. 3 years ago on Google
    The food was very good and choices were perfect. My first time eating there and I'd go back.

  • 5/5 Richard M. 4 years ago on Google
    With the new restrictions the Poke Bowl is not available and that is all I go there for. The cashier recommended another salad. No comparison. I can't wait for the menu to go back to normal. The guys inside did the best they could with what was available. They were all masked up and everything was clean. First World problems. Whah.

  • 1/5 Frankie S. 3 years ago on Google
    They reheat the chicken and possibly wash out the chicken. My fiance on our second visit got hard chicken that they called Teriyaki Chicken. Plus the cashier will double order your food or order something you didn't order so your order will go up. Not a good place when you got tricksters handling your money and food

  • 4/5 Aaron N. 3 years ago on Google
    Ordered food and it was like a soup it was the Mongolian beef with cauliflower rice fried rice and it was very soupy but I called and asked them if they could remake it with fried brown rice which they did without any complaint and was very helpful and was ready to go by the time I pulled up and was very polite and Gracious

  • 4/5 austin b. 3 years ago on Google
    The food here is very delicious. Its a great place if your looking for something healthy. The only thing I didnt like was the portions. We paid like $40 on our meal and it barely had any orange chicken on it. OTher than that, the presentation was clean and the staff was professional.

  • 4/5 Alice L. 3 years ago on Google
    Great food, cocktails, and service. My cocktail was the strawberry sunset, which was a fruity drink. We had the devil eggs for an appetizer, which were amazing. For an entree I had the buffalo burger, which was cooked perfectly.

  • 5/5 Maryann G. 3 years ago on Google
    Love the food

  • 2/5 Kenny C. 3 years ago on Google
    I had to wait more then 20 minutes. people that ordered after me got there food before me and her reasoning was there was a rush and she could not control the order the kitchen put out the food.

  • 4/5 Jose R. 3 years ago on Google
    Cuisine was very tasty

  • 1/5 Mark W. 3 years ago on Google
    I called at 6:54PM and was on hold for 5 mins and 37 seconds no one was answering to take an order of the phone. I called again at 7:08PM and was on hold for 9 Mins and 15 seconds. I called at 7:23 and was on hold for 9 minutes and 53 seconds. So I decided to go in and place the order in person, i heard the phone ringing and the lady at the front was ignoring the phone as it rang. I asked her why are they not answering the phones and her response was we are so busy I was told not to answer them. I advised her that I was trying to place an order over the phone and no one was answering, I was on hold for 9 mins and 53 seconds. Her Instant response was well that's not my problem. I advised her how frustrating the situation was so she contacted someone to talk to me about this. A gentleman came up to me and reiterated that they were busy which was why they were choosing not to answer the phones. I advised him that her comment "Its not my problem" is what really bothered me, it was rude and is an example of poor customer service. He just shrugged it off and didn't seem to care about it. Very bad customer service, horrible experience, I used to like coming here but now I don't feel comfortable coming back or ordering from here again, don't want to get treated that way again.

  • 3/5 chavalino c. 3 years ago on Google
    Good was decent had it to go

  • 4/5 Kali P. 3 years ago on Google
    I was thrilled to see so many healthy options for a quick lunch here. Comfortable outdoor seating was a big plus. The Thai Dynamite Tofu was very good.

  • 3/5 Curtis M. 3 years ago on Google
    ok for the money

  • 5/5 Craig K. 3 years ago on Google
    I just had to get some Pei Wei While visiting Phoenix. Unfortunately there not in Oregon yet. Emphasise yet.

  • 5/5 Gabe G. 3 years ago on Google
    It was very DELICIOUS

  • 5/5 John N. 3 years ago on Google
    Always great food & service.

  • 1/5 Kenneth W. 3 years ago on Google
    The employee was rude, the restaurant was dirty, and inviting. Probably won't ever go back.

  • 4/5 Norma C. 3 years ago on Google
    Wow! What a lil gem! Such delicious options! We got the California burrito, Mexican tuna melt and the fish tacos. Yes we were hungry! Lol Every dish was so delicious! We will be back for sure!

  • 5/5 Sammy O. 3 years ago on Google
    The food and service were perfect !

  • 5/5 Marci D. 3 years ago on Google
    Korean BBQ was bomb

  • 4/5 Joe Y. 3 years ago on Google
    Curry Shrimp was delicious!!!

  • 1/5 Naasson F. 3 years ago on Google
    Well i just left a review about the dried out rice i bit into a piece of the chicken and it tasted like it was cooked in the dirty pan then left sitting to dry out i had to spit it out and it left a bad after taste in my mouth guess thats what i get for trying to eat the food i paid money for

  • 5/5 Marlene O. 3 years ago on Google
    (Translated by Google) Very good delicious, fresh food (Original) Muy buena comida deliciosa, fresca

  • 1/5 Rin C. 3 years ago on Google
    Its basically Panda Express at this point. Took most veggies out of the recipes. Terrible. Greasy and not nutritious.

  • 3/5 Aubrey A. 3 years ago on Google
    With covid 19, and having only take out orders, the quality and amount of food given has changed, but it may also be the company's way of combating the impact of the virus.

  • 5/5 Elena M. 3 years ago on Google
    Very fast services and good food

  • 5/5 Brian C. 3 years ago on Google
    Always good foods

  • 2/5 Anthony S. 3 years ago on Google
    Great service but low food quality. Ive choose pei wei as my preferred Asian place for years Loved the pei wei original and orange. But there’s been a sad decline in food quality and a weird continuation of high prices. They have great packaging but I just spent $30 on food that tasted like I spent $15 at Panda Express. Not sure if your chicken is cut in house anymore but something is wrong.

  • 5/5 Sandy C. 4 years ago on Google
    I Love they're food & the people working here are great!! This is my favorite location !! 💜💜💜

  • 1/5 Juana R. 4 years ago on Google
    Just got my first order from them & this entire meal was gross. I ordered honey seared chicken with fried rice, kids chicken with noodles, wontons, pork egg roll, & the Thai donuts. The honey chicken sauce tasted like straight vinegar & the fried rice looked no where near fried. The kids chicken noodles were soggy & the chicken taste bland and dry. The egg roll was like mushy pork which was gross. The wontons cream inside was so thick and the flavor was off. The donuts were the only good thing out of this.

  • 5/5 Erika M. 4 years ago on Google
    I love this place. The staff is great. It's clean. Their fast and friendly.

  • 5/5 Tamara L. 4 years ago on Google
    Really great staff.. Great food

  • 5/5 Larry Lytch S. 3 years ago on Google
    As usual, the food was was quality & plentiful, and I believe the prices are fair. Our server was very attentive ! You'll enjoy when you visit...

  • 5/5 Manuela G. 3 years ago on Google
    Food was delicious a great place to eat for my birthday thank you for making it so special.

  • 4/5 Doug P. 3 years ago on Google
    Good service our waiter did a great job

  • 4/5 Diane M. 3 years ago on Google
    Lobster was a bit dry. The steak melted in my mouth and I've always loved their bread. The service? A++ Wish I could mention him by name.

  • 5/5 Different P. 3 years ago on Google
    Great service!... The Bartender...Gave us exceptional customer service... We were there there celebrating my son's 15th birthday.... Serving the customer matters... Thanks for making my son's birthday enjoyable experience...

  • 5/5 Bettyitza G. 3 years ago on Google
    Is tha best seafood j love red lobster

  • 5/5 Tina T. 3 years ago on Google
    It was my birthday and I enjoyed a awesome meal and wonderful time.

  • 5/5 JoAnn B. 3 years ago on Google
    Staff here was so attentive! I felt so welcome and cared for. The food, of course, is always amazing.

  • 5/5 Anthony V. 3 years ago on Google
    The place was practically deserted the server was in training he did a very good job very attentive obviously the restaurant empty but I'm glad that I was still giving proper attention by someone in training who could easily have been training to be doing something else in the restaurant. So I was extremely happy to get the attention that we got from the server and training. The food is absolutely amazing.

  • 5/5 vero s. 3 years ago on Google
    Always fast

  • 2/5 Cristina P. 3 years ago on Google
    Food is mediocre, lacks flavor for the price i would expect better tasting meals

  • 5/5 SЕREGA 3 years ago on Google
    Good place, thanks for good lobsters

  • 5/5 Loni S. 3 years ago on Google
    Love the food and Bahamas Mamas. Service was excellent

  • 5/5 Jason T. 3 years ago on Google
    Delicious! Salad was crisp, biscuits were warm and soft, and the shrimp linguine was spot on!

  • 3/5 juanita de la c. 3 years ago on Google
    Good lunch menu

  • 5/5 Lamont M. 3 years ago on Google
    Always one of my best pics always certified great food

  • 5/5 Natsuboy M. 3 years ago on Google
    Soo gooooodd

  • 2/5 Yessy D. 3 years ago on Google
    (Translated by Google) The handler is very unpleasant and unpleasant attitude to the supervisor (Original) El manejador pesima actitud desagradable servisio del supervisor

  • 5/5 chrissy s. 3 years ago on Google
    Super great food, always cooked to perfection !!!!

  • 5/5 MARGARITA W. 3 years ago on Google
    Love the ultimate feast 💖

  • 3/5 adriana C. 3 years ago on Google
    Not the best customer service....

  • 5/5 David C. 3 years ago on Google
    Loved it

  • 2/5 Victoria R. 3 years ago on Google
    Not tasty

  • 4/5 Ana B. 3 years ago on Google
    Very good food

  • 5/5 Delia S. 3 years ago on Google
    👍

  • 5/5 Yazmin p. 3 years ago on Google
    Mmm rico

  • 5/5 Sharon V. 3 years ago on Google
    Good food and great help.

  • 5/5 richy 1. 3 years ago on Google
    Super good food nice people

  • 5/5 Wanda P. 3 years ago on Google
    We there to celebrate my bday had a nice time

  • 3/5 Peggy O. 3 years ago on Google
    They gave our order to another table, but comped our appetizer. Waitress was friendly, but very slow. Hostess was great!

  • 4/5 Arthur S. 3 years ago on Google
    very good

  • 5/5 Robert M. 3 years ago on Google
    It was only a few people in their service was great and the food was on point!

  • 1/5 Jennifer A. 3 years ago on Google
    Waitress was great but the pasta with the lobster was really bland with no flavor. Lobster was not fresh was chewy

  • 4/5 Sandy F. 3 years ago on Google
    Had the Nashville Shrimp, it was good. Only have Caesar salad, minimal menu. Nothing extra, but prices are up.

  • 2/5 Maribel C. 3 years ago on Google
    Good was pretty good have been better, but the Service you could have come back to the table for drinks. Awful waitressing I'm SORRY!

  • 4/5 Mary Sue M. 3 years ago on Google
    Always consistent quality seafood dishes. Great service practices.

  • 3/5 Eli M. 3 years ago on Google
    Yummy... Same as usual... Nothing new...

  • 5/5 Kerry O. 3 years ago on Google
    It was good and great service too

  • 5/5 Leila D. 3 years ago on Google
    Great service everytime weather under staffed or not I love the stuffed mushrooms

  • 5/5 Alex G. 3 years ago on Google
    Nice date night with wife, delicious food! Wife loved triple berry sangria! Friendly service.

  • 5/5 Sara R. 2 years ago on Google
    I thought it was very decent. I loved the fried rice and like how they make each batch individually. I got the kung pao was the right spicy and the crab wontons were good. I do think eating at the restaurant is a way better experience of pei Wei than take out. I came when it wasn’t busy so my food came out pretty fast. Worth trying

  • 5/5 Melinda L. 2 years ago on Google
    I love quick, easy and fast service on the days you need it. I like how Pei Wei has become more versatile with the menu options. My favorite dish is the Kung pao shrimp 🍤 and I ask for the drunken noodles. Ask them to toss the noodles in the sauce so that it doesn't taste plain like in the picture. Sign up for their rewards program because it pays off when you earn a free entree or even a free shareable for your birthday 🎂.

  • 5/5 Henry T Trushel C. 1 year ago on Google
    I love getting the broccoli chicken and lettuce wraps replace the rice of broccoli chicken with a salad take the salad home put chicken and fat-free cheese on it makes a second meal it's amazing

  • 5/5 John B. 1 year ago on Google
    I was excited to see a freestanding Pei Wei restaurant. I’ve only had their food in airports and loved it then. This location did not disappoint! Made fresh to order and very delicious. I’ll be back for more.

  • 5/5 Alexander K. 1 year ago on Google
    This is a really good place to go to start a good date. The food is fresh and is 100 times better thank panda, I feel good after visiting, instead of feeling like I ate alot of grease and sugar. Highly recommend this place.

  • 1/5 precious 1 year ago on Google
    Kid's meal: chicken so hard my son could only eat some of the rice. The fat cook in their kitchen staring me down like he's crazy. What a waste of $6.00.

  • 4/5 Isaac A. 1 year ago on Google
    I got the fire chicken and it was pretty good. Didn't have to wait too long. I'll most likely sign up for the app to save money as prices have gone up.

  • 5/5 David K. 1 year ago on Google
    Guadalupe is amazing! She helped me sign up with the app and get free meals. All the staff at this location are friendly and fast.

  • 4/5 Lonnie E. 1 year ago on Google
    This was a pleasant experience nice clean restaurant. The food was delicious and I enjoyed every bite. I ordered the firecracker chicken and the new hot honey chicken. Dumplings were cooked to perfection. Lettuce wraps are nice and crunchy. For the price I paid for two I could have been offered the catering tray for three. The catering tray for three is probably your best bet if you are hungry and want to get the best for your buck.

  • 5/5 Ben D. 11 months ago on Google
    Finally, there is an alternative Chinese stir fry cuisine to challenge Panda Express. We passed by this restaurant today to try it out. The kitchen layout and order flow are more like modern day restaurant chain such as industrial interior design, high ceiling, and open kitchen. The menu is similar to Panda Express but it’s less oily and a bit more sweeter from my perspective. Majority of the dishes are chicken. I didn’t see any pork dishes except the wonton. The manager (I assume) at the reception is very friendly and attentive. What I like the best is when I ordered takeout, he just gave me a receipt without any chance to sign anything next to a now-standard-practice of 15%, 20% 25% “suggested” tip. That’s why I like about restaurants chain over some individual restaurants offer almost no service but dare to ask a big percentage of tips. In the future, i would choose this over Panda anytime we have the option.

  • 5/5 Prodigal B. 11 months ago on Google
    This place did an amazing job! The food was bomb and the lettuce wrap were on point! The service was done with a genuine smile as well. This location was on top of their stuff and it shows! On top of that, we were greeted when we entered and thanked when we left! Thank you for the delicious food and for making us feel welcome.

  • 5/5 T Daniel (PNW Queer H. 1 year ago on Google
    Went for takeout the other night - the moment we walked in the door we were greeted and told to take our time deciding. Food was prepared quick (as quick as one can cook food). The service was amazing and friendly. The only issue is they have a code for the bathroom. When I asked one of the workers (the cook, as the bathrooms are next to the open kitchen) for the code, they seem to get talked to for giving me the code rather than to stop cooking mine and other peoples food to open the door for me - which then would involve them washing hands and everything else. At the time of day we were 2 of 6 customers and it doesn’t seem a unhoused transient problem area so not sure why someone would have an issue with the bathroom code - which I forgot by the time I got into the bathroom.

  • 5/5 Sayaka 1 year ago on Google
    Online ordering was unsuccessful at first. So I had to order takeout on the spot. The restaurant serves meals very quickly and the meals are delicious! Thanks to the service staff for their assistance.

  • 5/5 Sunnee H. 9 months ago on Google
    Such yummy food such great staff I enjoyed myself I will be back

  • 5/5 Elia S. 1 year ago on Google
    Very tasty and great portions I love that they cook it in front of you and everything is fresh! / muy recomendable 😋😋😋👍

  • 4/5 LM 11 months ago on Google
    This place is VERY CLEAN!! server is friendly and they provide great service. However, depending on who is the cook for the day you could be disappointed. To avoid that just tell them not to drawn your food in sauce that's all. They offer brown rice (rare in phoenix) the coconut curry is very good!!!

  • 5/5 diana b. 7 months ago on Google
    Love People Wei and staff. The best honey wings,noodles & everything’s my. Love them.

  • 1/5 Deidre C. 7 months ago on Google
    We ordered take out. The soup was like gravy and they did not provide our entire order. The wings are not worth the cost. We called back and were told we would get a refund for the non-received item, that did not happen. When I called the manager he was busy justifying their actions and did not hear me. He told me I could have come back!! Really! This is my neighborhood store and I will not be returning. This is so sad to me.


Call (602) 870-7199 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Alcohol
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Organic dishes
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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