For a wedding factory which this place is you would think they know how to do them. I was the bride you don’t feel special because they have 5 the same weekend and can’t keep track of any of them. Our gift bags were not given out to our guest and given out to other bridal parties guests! In front of my eyes. We lost so much money on these bags. I was given a key To a bridal suite and there was another groom in there waiting to get married and they had ordered food and changed valet on my name!! During the wedding guests leave stuff you leave stuff in rooms and guess what you will never get it back. Our special family cup a brand new pair of sneakers in the box a special folding chair all magically disappeared. I asked for surveillance footage no one got back to me or took it seriously. I want to be reimbursed for all of this. I would never accuse people of stealing but… Our person helping us with our wedding was Jessica she was amazing unfortunately she doesn’t have to do with the horrible way the hotel is run. Happy to take down this review if the hotel can rectify any of its wrong doings.

Terranea has been on my list of places I wanted to stay for a long time. I can't say I was totally disappointed, but I was also not blown away. For the price, I was pretty shocked at the poor level of service. When we arrived, our room wasn't ready - at 5:15PM! We had been told we could check in at 4 at the latest, so we were very frustrated to wait with our bags in the lobby after a long day of travel. Not to mention, at the hourly cost of this hotel for an ocean view room, that was almost $100 of time we shouldn't have had to pay for. Luckily, the location was spectacular and the ocean view made up for a lot. But we were also surprised that after a day by the pool, our room had not been cleaned. We didn't expect a full service even, just simply new towels and a made-up bed. This kind of service is what we expect these days from a lower level hotel, but the price they ask you to pay makes the small details matter much more. I would recommend saving your money and booking a vacation where you will get great service. I can only hope Terranea goes back to the quality I heard so much about before COVID - as it stands, I would not return.

There’s many different aspects to this review. And I think that the over arching four stars is for the general experience. Some of the service was amazing, some of the service was a little lackluster. The resort as a whole was a little underwhelming. The activities offered hotel gas such as horseback riding or kayaking could have been more adventurous; and an actual beach access would’ve been nice. The rooms were beautiful. The food was decent. A little over priced… But I would say if you enjoy sitting in your room and eating at restaurants and listening to live music this is the place to go. But if you’re looking for an all inclusive type of a resort this is probably not the place to go.

I didn't stay at the hotel here, but I and my date spent some time at the lobby bar and the garden. The lobby bar is a beautiful place, amazing vibe, with live music on the day we were there (a Sunday evening). It really was nice. We almost didn't want to leave 😀. The food was good (we had the calamari something) and it was a lot. I was surprised at the amount of food. The drinks were pretty good too. Parking was also not bad. Just $12 for valet parking. That was for the lobby bar. The garden walk was amazing. So so beautiful and the area that overlooks the ocean is breathtaking. I highly recommend this place 💯. Next goal is to stay for a day or two in the beautiful hotel, and try the other restaurants at the location.

A wonderful experience at a wonderful resort. You can enjoy the ocean view with a beautiful sunset. I would like to give special thanks to Mr. Ajeel, the front office manager who was very helpful and friendly taking care of the guests and not hesitate to offer any help for their comfort. The resort experience is highly recommended.👍🏻👍🏻😍

We took the family which included our 2 grandsons 9 & 7. They had the greatest time on the water slide, at Kid’s Camp, when we went kayaking and the falconry. The food was great and the service was amazing. Always helpful, friendly and fun. Us adults had a great time also. The massages were relaxing and the cocktails tasty. We are definitely going back.

Great resort with so many amenities. Activities every day, and music and comedians in the evening. There is a variety of restaurants to choose from. The resort is massive, and it didn't feel crowded at all while we were here. We tried all the pools, and the fitness center even had classes. We stayed 6 days and never left the resort. The service was excellent, and our room was cleaned twice a day. Definitely will be back.

This a 5 star resort due to the location and views. I chose this spot because everything you need is there and if planned right you don’t have to leave to enjoy yourself. I try to stay professional and honest with my goal to inform others not to damage the business. There is no way to rate food. Food is 3 stars because of flavors, all food lacked seasoning and passion. After being a chef for years I was expecting chef quality foods. Room views are extraordinary and beds are so comfortable but I am one who expected more updated rooms. So I took one star for that. I would go back and hope that the resort continues strong.

Just got back from a fantastic time with a girlfriend. The resort is beautiful and well maintained. The service was excellent and the staff so helpful and friendly. The room was spacious and luxurious with an amazing ocean view. The restaurants were clean and the food was delicious. I'm dreaming about when i can go back again!!! I would highly recommend it to couples or families. You can't go wrong spending a nice vacation at this wonderful resort.

I've visited this place before, but this time I went with my mom to eat breakfast and enjoy the scenery. I enjoyed the food a lot! We ate at Nelson's. As we wait for the entrance, we have enough time to walk around the trail and take some nice pictures. We had a great time, and the weather was perfect! It was cloudy with a cold breeze that made for some good memories. Go here if you want to spend time with someone special. I plan on returning soon.

Awesome experience from start to finish! Amazing amenities and service, with ambience that is hard to beat. We've stayed in resorts all over the country, and this place ranks up there with the best of them. Especially happy with the kid friendly nature of the entire resort and the restaurants we frequented, and a lot of folks were also here with their happy pets in tow. Good to know for future reference! All in all a memorable experience and likely a new annual tradition for our son's birthday :)

Terranea is unbelievable. I could go on for days but the things I most appreciated was the breathtaking views, fun stuff to do, food, animals (we saw seals, king snake, hummingbirds, rabbits, dolphins) and attention to detail. There must be a master gardener who takes care of the grounds because every landscaping detail is superb. Coming here is a unique and fantastic experience. I HIGHLY recommend. I don't want to leave. I would make the trek to come here again.

My girlfriend and I spend two nights in this property last week and was a great experience, guest rooms are nice, spacious and best of all, fantastic view. I visited three of the restaurants and food was delicious, and staff was very friendly. The only thing that I think It's excessive, parking fee $50 per night, everything else worth every penny. My girlfriend loved it, we'll definitely comeback again.

Came here for a wedding and stayed a couple of nights. Rooms are lovely, and the bathrooms are great. Loved the pool, it was warm and no shock to get in. It's also a salt water pool so no chlorine! Wedding venue was beautiful and the view overlooking the coast is spectacular. The wedding appetizers and meal were nice. The presentation was beautiful and wait staff were great and very helpful. If it's your first time to LA, this place is quite the distance from most of the touristy things. Either plan for a long drive or plan to stay in this area and skip the other LA "things."

Came here for my husbands birthday and everything was absolutely amazing. The property is everything you expect at a luxury resort. The staff was cheerful and helpful, the views were stunning, the decor was well thought out, and the food was incredible. We’ll definitely return.

Great stay. The resort feels like very secluded from urban Los Angeles, even though it's just a short drive away. At check-in, our host saw we had two young children with us and upgraded us to a room that was easy to get to, with two large beds. The Kids Club was great for our two girls. Serena and Olivia at the Kids Club were wonderful: our daughters are still talking about the fun time they had, several days after our stay. Very classy all around, without being too pretentious. We'll definitely come again.

This place is a beautiful resort . So peaceful and calm. The villa I stayed in had a balcony with a tremendous view of the landscape and the ocean. There are many amenities and functions to do. Such as hiking,kayaking,there's acouple of spas and 3 amazing restaurants. Love this place can't wait to return. 🙌

Booked our stay through Costco as a package deal. Got here early hoping to check-in early. They were able to accommodate us and we decided to upgrade to an ocean side room. The room itself had two double beds, bathtub, stand alone shower and toilet. The door to the toilet was a frosted glass door which I thought was different and didn't really care for. I'm not sure if it was the bar hand soap or sink drain, but whatever it was, it smelled bad. There was a Keurig coffee machine, room safe and small fridge. We did not eat at any of the resort restaurants nor did we order room service, so I cannot comment on the quality of the food but looking at the prices on the menu, hopefully the food is stellar. We did buy a few items from Sea Beans which were good. The property and our view were absolutely beautiful! The entire staff that we had interactions with were second to none! We did not take advantage of all the resort amenities. Terranea would definitely be the top of our list if we decide to go back to the area. I would consider upgrading to a room with a kitchen next time or a room with a microwave at the least.

We stayed here for 4 nights and it was fantastic!! We have been meaning to check this place out and are so glad that we finally experienced it! Beautiful location and magical sunsets!! The scenery around Terranea is amazing! Music in the lounge each night was very good too! It has a really good gym with plenty of high end equipment. This is a gem property! The staff was super. The walk along the trails and cliffs are very nice to do. We saw dolphins too! Joe the “Falconer” gave an introduction into how he and his various birds, keep the property free of pesky birds. We enjoyed this place so much that we are already planning a return trip in a couple months.

I had an amazing experience at the Terranea Resort and Spa. After a long day of travel I was greeted by Izzy at the Catalina Kitchen restaurant on the resorts property. I was so exhausted, but her smile, and joy to be there and serve others immediately changed my mood. She continued to bring a smile to not only my face, but many other customers who walked through the doors of Catalina kitchen. She was very personable, attentive and caring. She made sure we were comfortably seated outdoors, that the temperature was to our liking and when passing by, after being seated, made sure she stopped by and checked in that we had everything we needed. She clearly demonstrated the kind of experience one would expect from your fine resort. Could not recommend this resort more, and it all really goes back to Izzy and her kindness.

Wedding reception Location: great location in Long Beach. Wonderful day time views. The room of the event was very nice. Service: Good. The servers were good. Food: Several family members experienced food poisoning the next day from the food at the event.

Pleasantly surprised. This is a beautiful resort. There is plenty to do and great food. I felt like we hit the Jack Pot for future vacations in Los Angeles. The ocean views and staff were professional and very accommodating. We booked for only one night prior to getting on a cruise the next morning. This will be our go-to resort in LA moving forward.

I went twice on a business trip and it is sooo beautiful. The staff is very friendly. The hotel food is delicious. It is always an activity for you to do. The resort is not far from grocery stores, gas stations, and other restaurants. I would definitely go back.

I absolutely love Terranea Resort! As an LA resident, my family and I frequently visit this serene haven for leisurely walks with our two dogs and indulgent brunches at the resort's charming restaurant. The breathtaking ocean view never ceases to amaze me, and I can't help but recommend it to all my friends. Even though I've never stayed a night there, I would love to enjoy their beautiful area with my family to create the greatest memories.

Understand, we stayed in a 3 bedroom villa and not the main hotel building. we were attending a wedding and all three events for the wedding (arrival cocktails, wedding and post wedding brunch) were lovely and staff were outstanding. However, our villa stay was a bit of a nightmare and issues seemed to fall on deaf ears. Issues included non working AC in one room, broken door, rusty & leaking fridge, greasy stove and dusty rooms & bathroom. We ran out of hot water getting ready for our welcome cocktail party and arrived to it an hour late. But the worst was when we used the washing machine. The dryer above it fell off the wall while we were out and caused a gas leak. We could not get into the laundry room to get our clothes since the dryer fell against the door. Maintenance had to cut a hole in the wall to shut off the gas. We did smell something funky when we came back to the villa, but did not associate it with a gas leak, more like a dead animal smell. When security arrived to try to open the door, they did not think it was gas either. It was not until maintenance showed up did they figure out the issue and about the gas leak. But no one told us about leaking gas nor told us to perhaps move away from the building until they aired it out? Interesting enough, when we had gotten home, my brother asked why the back french doors were wide open. We had not used them, so we surmised after the fact that perhaps their was a gas build up to blow them open? who know. Since the gas was shut off we could not take showers. When we called to get help, their customer service folks could only say that their manager was unavailable and the other one was in a meeting. Ultimately they moved us because my 82 year old mother did not feel safe in a gas leaking room, regardless of them fixing it. But they did not do this until about an hour before we needed to get to the wedding. So we had to run to a new villa to get ready. The manager committed to having a golf cart ready for us to take us down to the wedding venue...well, no one ever showed. Nor did a manager ever contact us the following day to see if things were better. Trust me, there were other issues, but no need to pile on.

Rooms: We stayed at a Villa for a cousins 1 year celebration. The location had two bedrooms, 2 bathrooms, a private jacuzzi, shared back yard with view facing the ocean. JUST wonderful of wonderful. it is a five star hotel and my cousiin loves coming here. Totally opened my eyes to higher living for sure. Service: the front desk was top tier. Kind and helpful. Encouraging and attentive. Even when things are not on time they make it up pretty with no problem. Location: The hardest part is how far it is away from the main freeways. There's pretty much two ways to get here and it's not easy. There's paid parking and free parking. This place reminds me for like a honey moon get away for sure.

This property is amazing! From the gorgeous rooms, to the views, to the trails, amenities and the delicious meals. We have come a few times now and will be back. The staff greeted my son with a welcome gift of a stuffed whale and every where we went the staff went out of their way to welcome us. This is one of our favorite places to come as a family. Love this place!

Yesterday, my husband and I had a wonderful experience visiting the spa at Terranea. Obtaining the day passes was really easy and communicating with Kevin Lee was a delight. He really took an interest that my husband and I were celebrating our three year anniversary and our new pregnancy. I appreciate his genuine character. Entering into the spa it was a very peaceful and had a delightful smell. I was immediately greeted by the front desk workers, (a man and a woman), both were very kind and professional. The amenities the facility offered was nothing short from supberb. The women’s lounge employees were very kind and competent. Anna took time out of her day to help me with a specific request while getting ready. Overall, we will return and I appreciate the lovely service and atmosphere the Spa at Terranea provided. Thank you all for making our day special.

It was a nice and beautiful getaway from the city. The resort was just what we needed, nice size suite, a lot of water sport activities such as swimming, kayaking, paddle boarding, beautiful par 3 golf course, seaside yoga, trail aerobics hiking with Kim was fun. Falconer meet & greet was informative & you get to see a hawk, falcon & an owl. The Spa and all the amenities are spectacular. Excellent service staffs, non stop liquor flowing (passion fruit mojito is very good), the was live band from 4pm -11pm, karaoke in one of the nights, piano entertainer in the lobby lounges, movie night for the kids. It was a fun weekend getaway.

The resort was gorgeous! Breakfast at Catalina was so so good - best buffet I’ve been to. Karaoke at Bashi was very entertaining - Erick was a great bartender. Took a yoga class on Saturday with Jose and it was amazing! Jose is such a great instructor and really made our experience at the resort so much better. We look forward to staying at the resort again.

Excellent place for a peaceful stay. Awesome views from room. Lovely morning and evening walk trails. Beautiful sunrise & sunset views on the horizon in ocean. Great food. Clean and large enough rooms. I enjoyed the stay when I went there for a CIO event recently. We thoroughly enjoyed the stay. Would have been more relaxing and lovely, if I had gone there on vacation with family as was busy with event during this stay. Staff are courteous; prompt service and have never seen them disturbing in your room or anytime during the stay. I had ocean view and pool view from my room which is very beautiful.

Absolutely enjoyed our stay here! The resort was beautiful with a breathtaking view. Upon arriving, we valeted and were able to check-in without a wait. We ordered room service the majority of our stay due to convenience and the food was good! Note, I’d avoid the pumpkin French toast, everything else that we ordered such as breakfast burrito, pancakes, steak, pizza, calamari, some chicken dish with pasta was all really good. We were only at the resort long enough to sleep and eat and didn’t get a chance to enjoy many of their amenities. The bed was comfortable, shower was at a temperature and pressure I liked, no complaints with this resort. It’s about 30ish min from airport without traffic and about 45m/1h from Beverly Hills/Hollywood area with minimal traffic. Good location, I’d stay again and recommend

I live in the area and this is a place I love to come as often as possible. You can enjoy drinks and/or food while enjoying the sunset because the patio area is stunning. I've never stayed there (again, cause I live 5 minutes away) but if I was from out of town, I'd definitely stay here. The only drawback is it isn't in a walkable area so you would definitely need a car. The freeway (110N) is a good 20 minutes away and the 405 is about 30 minutes away. I've eaten in the restaurants and everything is just delicious. You simply can't go wrong. It gets chilly at night, so make sure to have a sweater.

I dined at one of the restaurants for breakfast. Ambience is immaculate. Food was great. well made and high quality. I enjoyed walking around the facility. I would recommend this place. Day parking without staying at resort is $20. valet parking is $50. You can purchase day passes. parking is free with use of spa etc. You can park off facility for free, its a bit of a walk but not bad at la.. I would recommend going early. Staff is friendly. Brunch is also great.