This specific Planet Fitness is VERY well maintained and clean everytime I visit. The Black Card membership is currently $24/monthly. You can bring a guest and you will have access to the massage chair area. All of the machines are operational and everyone wipes their equipment after use. This location is definitely the best in the area.

Every time I come to Planet Fitness, there is someone cleaning. This place stays clean and I love that. It could be the time of day I come (night time) but regardless I appreciate clean facilities. I’ve been to other gyms in the area that are not well maintained. It’s refreshing to always come to Planet Fitness with clean floors, Locke rooms showers, etc.

Consistently opens 30 mins to 1hr later than posted . I’m actually here now waiting for the gym to open its 6:43am . Gym was supposed to open at 6am . Mgt is aware of this ongoing issue.

I go early in the morning and this location is clean. This could be a great location if the management team updated the equipment. The row machines don’t work (compared to the location on Silver Hill Road). The men are usually using the smith machines, so it’s hard to get one. Women want strength training too. The music is always really loud, but my ears are saved due to my noise canceling AirPods. If you can’t handle piercing loud music (good music, just too loud) get AirPods. I like going here because it’s close to my house and I can get my workout in early. But the outdated equipment and crazy hours (not open 24 hours as advertised, unless this has been a new change), is a definite deterrent.

The staff and the cleanliness. Working out with my Personal Trainer, DANIEL, is a wonderful experience! The individualized fitness programs he creates are always interesting, challenging and fun. His encouragement is genuine and he really does make you feel that you can accomplish just about any fitness goal.

Saturday, September 23. The gym is scheduled to open at 6am. A parking lot full of patrons waited and waited AND waited for them to open. Disgusted, frustrated and irritated, I finally left at 7am. Management MUST be responsible and take accountability if they do not reliable staff who can report to work on time. If we can come out in the rain to workout, they can come out in the rain to work. UNACCEPTABLE!

Misleading high reviews. I've been to over 7 planet fitness locations in different states. This is by far the most poorly managed and maintained location. Of the 4 row machines, only 1 is in full working condition, be it because of a broken strap, a broken pace monitor, etc. The calf machine has been in disrepair for over a month with no apparent repair in sight. Weights are often dispersed throughout the gym, with any one patron using more than 4 dumbbells at once. Policies, such as their jump roping policy are enforced inconsistently. Restrooms are poorly maintained. It's really a shame considering this location has more minority patrons, which begs the question of why corporations do not respect minority patrons enough to provide them with excellent service, even though these patrons pay the same membership fees as others elsewhere.

This was my first time at this location and eventhough it's a little farther from my home, I'm really glad that I went. The facility was clean, restroom was clean and stocked, cleaning stations was well stocked. The facility atmosphere was calm and peaceful. I loved it. No one was holding up the machines by being on their phones and not using the machines. This has caused me to go other locations where I can go get my workout complete and leave. Not sure if this is because if the holidays but will try it again after the holidays. If atmosphere is still the same I think I've found a new workout gym. I dont mind the travel time for a clean, calm and respectful gym. Thank you staff I really enjoyed my workout there.

Is a nice please , excellent customer service , clean , super clean , old equipment for massages

Music is louder than most nights clubs. Consider investing into noise cancellation headphones because with mine I can’t hear a thing

Some of the guys does not respect women. I was working out this morning when a guy walked up and sat on the machine. I said I am still using it. He told me to find another machine. The front desk did nothing about it when I told them what happened. Very disappointed.

Pretty regularly use the circuit training due to time constraints. On multiple occasions a "trainer" has been conducting sessions in the circuit area with no warning. They aren't following the timer, and their clients sit on machines for indeterminate amounts of time between sets. Actual other members are more courteous and polite about working in together. To make matters worse they are using machines in the circuit area that have an available counterpart in the general gym. Super frustrating to not be able to make the most out of my time here. And there isn't even a schedule for me to avoid training times. It makes the area unusable. Staff has told me the trainers can do whatever they want which basically is flirt and waste people's time. Nevermind the fact that the bathrooms are perpetually filthy. I once has to call the front desk because a stall was out of toilet paper on both sides of the dispenser indicating it had not been checked in some time.

Pleasant customer service, CLEAN EQUIPMENT!! Not to loud. People just getting their work out on!! Best gym experience I've ever had!

The bathrooms and the floors are clean! Staff is very helpful. I lost My AirPods and they helped me find them. Thank you PF💕

Please check the monthly transactions as this particular planet fitness starts over charging the money without informing you. Also, I closed my bank account and this particular gym got my credit card information from their sources (without my permission) and strated charging $40/- a month every 21-25th of the month. When I called, a rude lady told me that it's the late fee. During the conversation, she told me that it's the annual fee and as I told her that the annual fee of 39 will be deducted in May, she changed her statement. I asked if the gym ever sent me a notification of no payment/late payment? If the gym ever ask my permission to use my credit card? If they are charging the credit card without my permission for the last 3 months, then why are they charging late fee? I haven't been to the gym from July 2022 due to an injury. I kept the membership in a hope to join it back. I am going to sue this branch and all the authorities to access and use my credit card without my permission. That lady told me that her GM will call me. Nobody called as the lady was rude and she was yelling on me and i am sure, she hadnt even passed the information. This lady was muting me during the call, she was intrupting me and not listening at all. I am going to talk corporate and consumer department as well. They can not rob the people like this. My money was stolen at this gym and I want to warn everyone to keep an eye on their transactions. This gym is a trash. 90% of the time their equipments are out of order and the so called trainers never help you as they sit like the couch potatoes at the reception. The massagers are always broke. I got the injury in that gym but I never complaint about it. But I will not tolerate if they steal money from my credit card without my permission. I need my money back from January till now as they started charging $40/- WITHOUT my permission. Without my consent. And WITHOUT sending me a notification.

Well equipped and all ages friendly. The workout machines are safe and user-friendly.

Ample equipment, well staffed and it's pretty clean. The crowd meter tends to be spot on, a great feature for a person like myself who prefers to workout when the gym is nearly empty.

I've had a membership here since 2020 and the service has not changed. The staff has changed periodically, but there's never been a time I've attended and I've had a negative experience. This is my favorite of all PF locations (and I've gone to a ton) and generally the best gym in the area (compared to my time at Gold's and LA). The gym is always clean and everyone here actually racks their weights when they're done ...shocking. The staff is also super nice and seems to remember just about everyone that goes on a regular basis. 10/10.

Been waiting for half an hour now to use hydromassage. No one’s on the desk. Whats happening? The service here has been great so far. Until today.

I have been a member here for 6 years but had to stop coming due to life and my forever changing schedule. I just returned to make sure my account was still active and to sign my son up for the High School Summer Pass. We were greeted at the door with promptness from a young man (on Father's Day 6/19/23) who was ready to assist. He got us signed up in no time. The center was near closing but he still allowed us to workout until that time. While completed our workout I was able to see the equipment and front doors being cleaned and wipe down and that all machines were powered off. This location is the closest to me and this is the only location I will use. Thanks guys!