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Madison Gateway

Apartment complex Apartment building Apartment rental agency

One of the Top rated Apartment complexes in Saint Petersburg


Address

500 Trinity Ln N, St. Petersburg, FL 33716

Website

www.madisongateway.com

Contact

(727) 573-5292

Rating on Google Maps

4.70 (152 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 9 AM to 6 PM
  • Tuesday: 9 AM to 6 PM
  • Wednesday: 9 AM to 6 PM
  • Thursday: 9 AM to 6 PM
  • Friday: 9 AM to 6 PM
  • Saturday: 10 AM to 5 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Erik T. 2 years ago on Google
    If you're considering taking up residence here, I want to share some of my experiences from having lived there for more years than I care to admit. In my opinion, most of the five-star reviews here are left by people right after they move in. In fact, the initial appearance of this apartment complex is quite fetching. However, there are a few larger issues that you should be aware of: Parking: As other reviewers have shared, parking here is definitely an issue. There are nowhere near enough spots for all of the residents here. While there is an option to rent a disconnected garage, if you're not living one of the few units with a connected garage, most of these garages are used by residents for storage. The irony being that the addendum you sign, upon renting said garage, prohibits you from doing so. This, like any other "policy" regarding parking is simply not enforced. I have seen several residents with garages take up parking spaces. This leads to a domino effect of residents parking along the curbs of the complex. This happens every night, all over the complex despite the signs that you will see upon entering, which specifically prohibit this. Yet another policy that is not enforced. On more than one occasion, someone parked in front of my entry way, blocking me in. I called the office, and they made their "best effort" to find the person. Once they determined that they could not find them, they informed me that they could not tow the vehicle for another 24 hours. FYI, it states, specifically in the lease, that parking like this is prohibited and will result in towing at the owner's expense. Flooding / Plumbing Issues You will find other reviews that specifically mention this as well. I also experienced this...twice. The principal issue is the cheap parts / materials that are used in the bathrooms. The connectors from the toilet to the water source are plastic and frequently degrade. This leads to flooding of not only your adjacent room, and worse if you do not catch it, but the unfortunate resident that may live below you as well. Ancient Air Conditioning Equipment: I do not know how else to state this, but I would not recommend renting a third-floor apartment under ANY circumstances. I lived in one of the third floor, two-bedroom apartments, for many years, and even transferred to another one. However, in either apartment, the bedroom farthest away from the handler will be an oven in the hot months of Florida summers. They will not replace the AC units, or the air handlers, until metal is literally clanging around inside them. I battled temperatures of 85+ degrees in that second bedroom. Even after leaving the AC running, set to 68 or 67 degrees, for hours, that room would not cool down lower than 77 degrees. I have heard that there is a fundamental design flaw in the ducts for these units and it simply "cannot be fixed". Terraces: You may have seen this in other reviews as well. The terraces have no drainage whatsoever, unless it has been fixed by a previous resident with a power drill. Any time in rains, which is most of the time in Florida, you will need to try to get that water off of your terrace. It will also lead to dirt / mold build-up if you aren't paying attention to it. Renewal perks are never delivered: Whenever you renew, they will offer perks such as "painted accent walls, maid service, or carpet cleanings". Unless you aggressively pursue this, they are never delivered. This was true before Covid and has not changed at all. Allergies: This final part of my review is largely subjective. However, I suffer from brutal allergies. I woke up each morning with a sinus nightmare that took hours to resolve, humidifiers, oils, nasal "washes", etc. At the time of this writing, I have been out of that apartment for a little less than two weeks. I have not had a single bout of sinus issues in that time.
    12 people found this review helpful 👍

  • 5/5 Bruno C. 7 months ago on Google
    Madison Gateway is an excellent place to live. Alexis and the whole team are very gentle and kind people. The home my family was in was very comfortable, beautiful, and well maintained. We stayed there 2 years and did not need to call maintenance once. The amenities and community activities were always top tier. Finally, the neighbors all happened to be friendly while we lived there. The walls were pretty thick, too. One of our neighbors had parties and loud music every once in a while and we could tell if we went outside, but it would not disturb us in our home. Highly recommend Madison Gateway any day!
    1 person found this review helpful 👍

  • 5/5 Jeremy G. 6 months ago on Google
    This was the easiest place to live I’ve found. The office staff made getting approved and into a place simple and stress free. The office staff were pronominal and things were always handled quickly. Stewart and the office staff always went out of their way for anything needed. All the common areas were great and the food trucks were really nice to have there. I would highly recommend to anyone looking
    1 person found this review helpful 👍

  • 5/5 Rylee O. 6 months ago on Google
    We’ve lived here for about 6 months now and I can easily say that Madison Gateway is a great place to live! Beautiful community, great staff, and maintenance is amazing. Glad we made the decision to call this our home.
    1 person found this review helpful 👍

  • 5/5 Bluelite01 B. 7 months ago on Google
    All maintenance requests have been handle immediately. no waiting and completed back to full functionality. Very Nice Fantastic facility. Meticulously maintained and cared for. Wonderful staff. Great place to live!! Thank you!!!
    1 person found this review helpful 👍

  • 5/5 Lorenna F. 9 months ago on Google
    Last minute move, and they did an amazing job making sure a stressful process went as smooth as possible. Thank you Tammy for even working after hours to help make it happen. Very dog friendly, beautiful and safe neighborhood. Totally recommend. My boyfriend and I are loving Madison Gateway!
    1 person found this review helpful 👍

  • 5/5 Josh R. 6 months ago on Google
    I just moved out after living here for almost three years, and every bit of it was great! Especially the staff – from the maintenance team to the office staff, everyone was always helpful and quick to answer any questions or maintenance needs.
    1 person found this review helpful 👍

  • 5/5 Eden C. 5 months ago on Google
    Great property! Toured a 1 BR/1 BA. Unique features in the unit: wine cooler, tall cabinets, built-ins in kitchen, built-in work desk in DR, linen closet in BA. Very warm feel. Community is well cared for and maintained. Great service and knowledge from Tammy - Thank you!


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