My 4 year old daughter had a medical emergency and we went to the closest hospital. Thank goodness we wound up here! I’ve never received the level of care in a medical setting, like the level of care we received here. The nurses were amazing, the Nurse Practitioner, Jenafer Garcia, was incredible, knowledgeable and she had the best bedside manner. She was quick with ordering test and extremely expedient with test results. The staff was so very friendly. We arrived at 2:15 pm and were taken back almost immediately and even the triage check-in process was quick and the lady was so sweet. We were out by 5:30 and in that time they did swabs, ultrasound , urine test and blood work. Simply amazed by their process! I thought I would be here until midnight! Thank you times a million for such wonderful Care and making my child feel so, so special!

Horrible experience!! Will never be back. My son and I sat in the waiting room for almost 8 hours. Finally called back to a room at hour 8 and finally our in 10 hours. I’m glad he truly didn’t have an issue with his appendix. Receptionist was rude. When asked if she could find out what was going on her answer was no I’m not medical I can’t tell you. We sat in the waiting room and watched people come and go that came in after us. Also a packed waiting room with no seats available with people coughing .. throwing up in bags. Worst ER experience I’ve ever had. If I was on my death bed I would asked to be taken somewhere else. Your ER is a joke and shouldn’t be open to serve the plant city community until you can get your stuff in order and provide care to patients the proper way.

Every nurse that we had did such an amazing job with my wife and the baby. Too many names to remember but Marty and Maddy were the most memorable. Dr. Lamoutte was absolutely amazing and so gentle. All around great experience.

My visit for this appointment was handled perfectly! I didn't get names but the lady who did my admitting was so nice and polite and the one performing the procedure (mammogram) was just the best! She doesn't make any part of it uncomfortable feeling! 2 great ladies in my eyes for sure. Hard to find people who seem to truly care and enjoy their job/profession.

This hospital is awful. First of all, the nurses aren’t friendly at all and seem uncaring. My main concern was that the rooms smelt so strong of chlorine and chemicals so bad I had to stand outside the room because I was dry heaving and getting a tight chest and I came in with cardiac chest pain and issues already on top so it made every way worse. Although they did switch my room, it didn’t help much. It’s good to know they clean, but I left here even worse with a sore throat and coughing, chest pain still. Hoping it gets better, not sure if anyone else has complained of this. But I shouldn’t have to pay hundreds to be dismissed an then left with more issues than when I came.

I love all the staffs and doctors here! My mom being blessing from all them caring and great personalities to give her loving care she needs. I have to say special thanks to Barbie and Ivonne. Actually the whole third floor staffs are wonderful and friendly. Highly recommend this hospital for your love one! Even Amy the dietitian was so nice. She purposely came to meet me and explain very detail about my mom nutrition needs.

The worst experience of my life. I was there from December 29th to January 14th with Covid. From doctors to nurses no one was honest about my treatment plan or release date. I’m no longer independent so I was transferred to a rehab facility. The first time I was transferred around midnight got here to no paperwork and had to be transported back to the hospital. The next day I was transported back to the facility and when leaving the hospital not one nurse or doctor even came in the room. I don’t know if there was paperwork to be signed or not. They basically told me I had to go and if not I’d be AMA so right now I have no idea what my status is. The nurse told me I had been discharged 3 days in a row but not 1 nurse or doctor told me that any of those days so I assumed we were still working on a release and treatment. This was absolutely the worst place I’ve ever been and under no circumstances will I ever be back. Everyone there is dishonest!!

Went here for a really bad toothache on the weekend. Most people will say the ER won’t help for a toothache but they did!!! The staff at the front was great and very understanding. I got right in to see the doctor. The doctor was also great. Helped me and even drained the abscess! A couple of things that were disappointing……. Not the cleanest hospital. There was dust and dirt all over. The chairs in the waiting room and in triage were very old and uncomfortable. Most chairs were ripped and torn. I’ve been to Baycare before but I had moved. I updated my info but no one even asked about my pharmacy and they called prescriptions in to a pharmacy an hour away? When Jeremy came in to release me I told him that wasn’t right and he was so rude!!! When I asked him why, he said he wasn’t there so he can’t answer that but no one can fix it. As much pain as I was in how could that happen? Why be so rude to someone who is clearly in pain? Jeremy needs some compassion. I understand if it can’t be fixed but dos he have to be rude about it. Literally Jeremy is the only reason for the negative on my review!!!

The doctor had checked my sugar. When I asked was it high. The nurse said, that my sugar was regular. I asked are you going to do blood work? They both said, I need to go to my doctor for blood work. Then the doctor said, that I had a stroke, but she said that it was a while back. I really don't know did I have a stroke. I'm still dealing with the pain on the left side of my head.

We were given the best care at South Baptist. Julia was one of the best nurses among others . Christopher was a Great Physical Therapist . He was very kind and Understanding of my needs. I could not have asked for anything better then the care I got there. Doctor Evans is a top Notch Surgeon and has the best bed side Manor. He went above and beyond the call of duty and called my Wife at home at night to Talk to her about what all was going on and how I was doing. I just do not have enough kind words about this hospital. The Food was great and even the lady in the Cafeteria was very Kind to my wife. All gold stars from me Plus. Thank You for making my stay a good one.

Excellent care and amazing experience! The nurses were so wonderful and made my labor as easy as it could be. Vanessa was such an amazing woman to have take care of me and really made me feel so secure. I would recommend this hospital to anyone especially for labor and delivery.

I went through a 6 week rehab for my right knee. I worked with four different therapist and they were all excellent, especially Madeline, she taught me a lot of body mechanics and was a tremendous help. After going through rehab with BayCare I was able to make tremendous improvements. This group was very personable and professional and it made for an enjoyable productive experience

I had Out patient surgery to have a metal plate acted down to my clavicle bones because they was broken in pieces.The surgery was very quick, the nurses, doctors, anesthesiologists, registration, everyone was so sweet, and comforting to not only me as their patient but to my family as well!!!! Thank you so much for taking such good care of me thank you for the card, Kami, Gilda, Ashley, and Maria it was so sweet, y’all are amazing❤️ ⭐️⭐️⭐️⭐️⭐️

It was mine and my oldest son's first time (even had his Grandma with us) there. Everyone there were AWESOME and very nice people to all of their patients and family members. The nurses and doctor did a GREAT job of taking care of my oldest son! Thank you so much!!

Went to the ER after a bad fall, which was my first visit to this hospital. X-rays & CT scan showed a knee fracture. During the several hours there waiting for tests, the assigned nurse was very caring and attentive. Iced down my knee and leg, brought warm blankets, constantly checking on me. Helped me in any way she could. Even brought me a sandwich. The doctor was thorough and direct. Gave this hospital 5 stars.

Came in for my MRI Imaging and was at first skeptical about coming since I am usually a TGH fan/patient. But, coming here the staff were all sweet and welcoming. And most of all, the imaging team did a great job doing the job and offering me any needs. Very sweet and friendly staff. Highly recommend for Imaging referrals. 💕 Thank you SFBH! Cannot wait until the new hospital is open. 🎉

OT at Bloomingdale has provided me with more than just physical results. I have worked with and continue to work with Shannon. She is a positive force in my day. I could be having an emotional day but coming to see her automatically lifts my spirits. Emily who did my initial evaluation is also fantastic and thorough. Every encounter I have had with OT has been wonderful, from scheduling (Alex) to front desk, and Susan who I was lucky enough connect with to get mastectomy bras. What a lovely experience I’ve had!! Thank you OT crew!!!!

I was in the labor and delivery unit In July … I had the best night shift nurse anyone could ask for her name was Jennifer …I would have never progressed had it not been for her. she handled my anxiety with care and as a family member. As a nurse my self I can says she gave me top care! The 5 stars is for her alone ❤️(using my husband account to post this review)

No need to improve. I think the hospital did a excellent wonderful job taking good care of my son. They made sure that he had everything he needs to be comfortable during his stay. I appreciate all the information I was provided in order for me to care for him at home. I would like to say thanks to all the nurses doctors techs who made this experience wonderful.

Loved the fast response from my DR and the staff during my emergency labor. Everyone was prepared regardless the outcome and staff had planned ahead. At a time of uncertainty I felt more at ease because I had drs and nurses reassure and communicate well with me about every detail. I was able to turn my focus on me and my unborn child. Though my C section and delivery was not done by my OBGYN Dr Lamouette....He help shape the furture of my newborn premie and I by contacting St joseph, recommending I be transported before delivery to be able to be present with my baby in the NICU. He even listed the Drs names that would be assisting me and gave me peace of mind. Also the personal follow up was well appreciated. I feel you guys nailed it with service and there's nothing I would have asked to be diffrent. Thank you!!

This Hospital has done a lot for me! But My last visit was an over Confident Nurse who I told I was a hard stick, So after she sticks me for the third time she jumps back and in a high tone voice repetitively says I Give Up !! NO ONE WONTS TO HERE SOMEONE IN THE MEDICAL FIELD START SAYING THAT , ESPECIALLY THAT WAY!! They were short staffed so I felt ignored and just wonted to be back at home suffering more comfortably. Aggravated with being ignored even though they said they were short staffed it felf as if no one was taking their job seriously, while in pain and discomfort all I could here on the other side of the room was laughing and goofing off.I was very overwhelmed and offended by these actions... Couldn't imagine jail being worse than how comfortable they made me..

Pam Leach APRN and all the nurses were amazing. After waiting hours at another horrible hospital (in Lakeland) and getting no help my husband and I decided to leave and come to Plant City where we were taken in right away and in a room and seeing the Dr within 20 minutes of arrival. I have never seen service like this before. Truly astonishing staff and quality of care. Pam Leach APRN even stayed past her shift to continue helping my husband with his injury. We will definitely be using SFBH as our go to in the future.

They should be shut down immediately. They are nothing but liars. They tried to kill my wife. They also had me ready to commit suicide. It is unreal a hospital could put to people threw such a horrible situation. Then try to get your medical records. They give you what they want you to see. The nurseing staff is the worst of all. Chantelle the head of nursing such a liar. I know this is not the first one they have done this to and I’m sure not the last one God bless anyone who goes there.

My husband broke his leg, arrived at the ER via ambulance, and the extent of how bad it was was never explained to him. As he had the temporary splint the EMTs provided, he could not move or get up without being in excruciating pain. He told a nurse he was in pain (8-9 on the pain scale) and that he had to urinate, and it was over 2 HOURS after he notified her that he was brought a urinal and oral pain relief. His leg was then set by an RN in the ER 10 minutes after he received the oral pain killer- before it kicked in- without sedation, blocking etc, and was told to “relax the muscle” in his leg that had 5+ fractures in it and “breathe”. We were then to be sent home with a paper prescription for narco, but after spending 6 hours in the ER all of the pharmacies had closed. They told us we could manage his shattered leg with Tylenol and Advil overnight. When I said I was not comfortable doing that, especially with our stairs to get into our house, they finally relented and kept him overnight for pain management. He had had only had a snack for lunch before the injury, and he was not allowed food overnight or in the morning because he was told ortho may do surgery on it. Ortho then reported in the medical file that they came in at 7:30a and explained everything to him (THEY DID NOT), which my husband only found out that he wasn’t having surgery at 9:30 when the nurse came in to give him more pain medication and he was told he’d be discharged soon. He said no doctor even visited him let alone explained what was happening. Ortho claimed the “closed reduction” done by the RN in the ER was adequate and that they would send him home with 18 hydrocodone (enough to get him through less than 5 days if he took it every 6 hours) and see him as an outpatient in 7 days for an X-ray recheck, and if needed they would do surgery around day 10 post injury (which also would’ve been thanksgiving, so we know that surgery wouldve likely been put off to two weeks post injury). They also then tried to schedule him for three times weekly physical therapy STARTING THAT WEEK. I fail to see how physical therapy would benefit a leg fractured in 6 places??? Thank GOD my husband is a veteran, and his care was taken over at James A Haley VA hospital yesterday- where the surgeon did a CT scan, saw the extent, kept him overnight for pain management and operated immediately today. There are over 15 fractures affecting 5 different bones in his leg/ankle and 2 torn ligaments. Yet the ortho department at South Florida Baptist thought physical therapy would fix it. I am absolutely disgusted at both the incompetence and lack of quality patient care.

I work in a ALF facility and is very disappointed on the quality of care that my residents have received when returning from this hospital. On the 28th a resident was returned after arguing with a nurse stating that he was not ready, nurse ignore residents need for oxygen and concerns and was transported back to facility in which he died that same night before EMS. Most of our members are arriving with catheter and no home health orders. Is having a bed more important than the quality of life. What is happening with our healthcare system? We have to do better.

Mackenzie Gould is AMAZING! The experience and attention she gave to my issues felt above and beyond. You can truly tell that Mackenzie loves her work. Every time I left our sessions, I felt relief from my pain.

The absolute worst hospital. I went in for pregnancy issues. I’m 6 weeks pregnant and had a miscarriage earlier this year and now I’m having sharp abdominal pain and seeing blood again like the last pregnancy, the idiot nurses asked “how do you know you’re pregnant it’s too early” sarcastically and as if I don’t know what I’m talking about and like if a missed period and idk A PREGNANCY TESTS didn’t exist??? Like where did they get their licenses, a cereal box? We have been trying for a baby so I track everything. Plus I got a pregnancy confirmation ultrasound done which further proves I’m pregnant. Then they ask how far along I was the last pregnancy and they again asked how I knew! Incompetent nurses really have no idea how someone knows they’re pregnant now and days. Like??? A PREGNANCY TEST TELLS ME SO! 3 for that matter told me I was ! But the worst part was an obvious code grey was occurring in the room next to me and there was yelling from staff and people yelling security which elevated my heart rate and blood pressure which can cause issues in your pregnancy. I was so stressed out at that hospital and just had to walk out before getting care. I was more worried that the hospital would injure my baby rather than give us quality care. Don’t question me about stupid stuff like how I knew I was pregnant since it was too early. 6 weeks isn’t even early!! I MISSED MY PERIOD IDIOTS! Fire the old nurse. There must have not been pregnancy tests in her time.

Stephanie Caceres and Samantha Hughes are amazing...both are very personable, and very informative. Looking forward to possibly using your services in the near future for my mother. They both took the time to explain thoroughly on how she could benefit. I can tell that they both have good hearts and we are very fortunate to have met them. God bless

The staff were amazing and well tended to my needs. I realize that there is a shortage of staff and every request must be prioritized, so sometimes it took a little longer than I would have liked to get assistance. I am not, by any means blaming the staff though, they all were phenomenal and I completely understand that nurses deal with A LOT. My suggestion would be to find some room in budget to provide this wonderful staff with the appropriate back up and support in order to better serve the patients in their care.

While the majority of your staff were very professional and quite pleasant. The fact that I finally had to request that the doctor be contacted to authorize my release. There was really no reason for my being kept after the second day basically "chained" to the bed by the IV and the fall prevention alarm, making it impossible to move without contacting a nurse. There was though one shining star, a nurse named Maria Edwards showed total dedication to me as a patient and as a human being. Without her it would have been the worst hospital stay I have ever endured. She is truly an Angel of Mercy as far as I am concerned, and I am certain her other patients feel the same. In my opinion, she deserves some recognition for her work.

I was seen as soon as I walked in and put into a room within 10 minutes of being there! Every staff member I encountered was courteous and kind to me as well. Very clean facilities with a separate waiting area for covid/flu patients as well which made me feel safer being there! This is definitely the hospital I will be using in the future!

Emily is a fantastic therapist! She assisted me in the hospital after I had my stroke, so I was pleasantly surprised to see her yesterday at the outpatient clinic. She and all the staff are all super positive and motivational. I remember being at my lowest low in the hospital and Emily pulling me out of the very dark place I was in. She is a real gem!

Your technician, Tonie, was very professional, courteous, and helpful, making sure I was relaxed and informed of what she was doing and why. She took her time, thorough, and made followed all medical procedures to ensure the films were accurate and necessary. I was in the room for the minimum amount of time and all went well. Thank you for such superior services. I have always been impressed with this hospital staff and facility. Keep up the good work!

My experience at South Florida Baptist Hospital was great. From the moment I arrived in the ER I was greeted by such great staff. My ER physician was very attentive and helpful as well as my nurses Dee and Cody who took there time with me. When I arrived on 2 East I was taken care and my concerns were addressed . My physicians Dr. Sher, Dr. Noel and Dr. Pandya really cared about making sure I would get better answering any questions I had and explaining my treatment. My nurses on the floor Alexandria and Valerie took such good care me. They are great nurses who really care about there patients. My techs were the best all of them . Overall I enjoyed my experience at South Florida Baptist Hospital and would recommend it to everyone.

I have never had a bad experience here at South Florida Baptist Hospital. This visit was phenomenal! Everyone was extremely nice and very attentive. I had a couple visits in the past where you would wonder if they forgot about you, not this time. They were on top of things and to get you out of there when you are able to. Keep up the amazing job you do. 🙂

Everything went very smoothly for my surgery. It was easy to find where to go, all information was provided well in advance. Check in was quick and easy. All the staff from security to admissions to nursing staff were polite, efficient and very nice! Everyone explained everything to me clearly and I did not feel rushed or neglected or anything negative during my time at the hospital.

My visit assured me I was in the right place. My Aetna health plan chose everything and set it up to perfection. For years I had heard nothing but wonderful things about your organization and they were right. Everyone was so courteous, friendly, informative, and consistent and made you feel very comfortable. The only part I didn't like was coming out of anesthesia and feeling pretty bad. The staff was pleasantly accommodating. Thank you for all the great work and effort your teammates put forth. I'm looking forward to your new hospital venture if I ever need care in the future. Sincerely, Cindy Phillips

Everyone was very sweet and caring. The only thing that was difficult was the 4 hour wait.. although I understand they were very busy... My Nurse was amazing. And the doctor had a sweet. Caring bed side manner..and I. Would like to say, Thank you. Susan McIntosh

I would simply extend my congratulations to the nursing staff of the three shifts plus I spent on 2 East, room 255. There was a overly agitated older lady next to me who kept me (and I'm sure others) awake most of the night. These nurses showed remarkable restraint and professional procedure in dealing with her and should be commended. The fact my room was next to their phone system didn't assist in getting any rest but I understand. All medical professionals and staff were extremely friendly both in the ER area and up on the floor. I extend my thanks to all, Charles O'Neill.

The wait was a bit long. Everyone was friendly. The bathroom was clean. The nurse was awesome! Anesthesia was totally friendly, thorough, and made me feel completely at ease. The staff in the endo room was fun and professional. The recovery nurse was very nice and got me out quickly and safely. It was all good!

Excellent staff. Made absolute certain that I was as comfortable as possible. Caring staff. My doctor and nurse were super awesome! Dr. Sheppard and my nurse, Elizabeth.

I recently had my fifth baby at South Florida Baptist Hospital. It was my first C-section due to a complication with my Pregnancy. Dr Lamoute was wonderful throughout the whole time. When I was in recovery I met Samantha Martin-Hughes a physical therapist. She was Amazing! I had quite a few issues after my fifth baby and she gave tools that I am able to use to overcome them. So thankful for this program!

From the ER with Brenda to the third floor, EVERY single employee that I encountered was smiling and pleasant; I did not feel one bit of stress between the employees. All were available and willing to help me in any way. Frankly, I am truly shocked with the attention I received. I will NO LONGER hesitate to be helped by your hospital staff (instead of going out of my way to get to Tampa General or Lakeland Regional Hospital).

My husband was brought by ambulance from a fall off a ladder, they left him in the waiting room bleeding for a long time. Once he got in the nurses were great especially Elizabeth. Nurse Terri as well she did a great job stitching up his ear. Dr. Bartlett was wonderful resetting his nose. Other than the wait it was a very good experience. Thank you for fixing my hubby.