Centre Médical Malou

Medical clinic

😠 My wife went on a Sunday, because she had earpain. Turned out she had an inflammation due to an infection. The doctor was absolutely obnoxious and lazy, not even a "hello", and my wife had to insist 3 times (!) for this doctor to actually do his job and examine her : he wanted to give her cortisone... People often mention doctor, emergency, centre, pour, decin, center, medical, hospital, radio, time,


Address

Mont-St-Lambert 5, 1200 Woluwe-Saint-Lambert, Belgium

Website

www.centremedicalmalou.be

Contact

+32 2 762 87 91

Rating on Google Maps

3.30 (78 reviews)

Open on Google Maps

Working Hours

  • Saturday: 7:30 am to 11 pm
  • Sunday: 7:30 am to 11 pm
  • Monday: 7:30 am to 11 pm
  • Tuesday: 7:30 am to 11 pm
  • Wednesday: 7:30 am to 11 pm
  • Thursday: 7:30 am to 11 pm
  • Friday: 7:30 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: doctor (15) emergency (10) centre (9) pour (9) decin (8) center (8) medical (7) hospital (7) radio (7) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Corentin C. 3 years ago on Google
    My wife went on a Sunday, because she had earpain. Turned out she had an inflammation due to an infection. The doctor was absolutely obnoxious and lazy, not even a "hello", and my wife had to insist 3 times (!) for this doctor to actually do his job and examine her : he wanted to give her cortisone without seeing the inside of her ear (there was a blockage that he finally had to remove in order to see inside the canal), only when my wife started asking questions did he reluctantly oblige. Unprofessional
    5 people found this review helpful 👍

  • 1/5 Simon A. 3 years ago on Google
    The worst staff, unqualified doctors ever !
    3 people found this review helpful 👍

  • 5/5 Jakub N. 5 years ago on Google
    Friendly and competent medical staff, available on weekends (for surcharge), good experience with visits both for adults and children.
    3 people found this review helpful 👍

  • 4/5 Carole B. 2 years ago on Google
    (Translated by Google) Flexible and friendly on the phone. The doctor comes to get you to avoid meeting too many people at this time. Competent young doctor (Original) Flexibles et aimables au bout du fil.le médecin vient vous chercher histoire d éviter de croiser trop de monde en cette période..Médecin jeune compétent
    2 people found this review helpful 👍

  • 5/5 colm o. 1 year ago on Google
    I keep meaning to review this medical centre. We as a family have been using it for years and have always been extremely happy. I was there again recently and was greeted with the usual friendliness that i have come to expect. I honestly cannot understand low reviews based on our own experiences. Once you take into account its not a hospital emergency but rather a nice small clinic that will mean you avoid going to large emergency clinics for those small things, little breaks, sprains, stitches etc. In fact anything they can't do they will put their hands up and refer you to another service in UCL or wherever. If you fancy waiting many hours in other emergencies and creating workload in emergencies when you know the issue is small go ahead however I'd highly recommend this centre to avoid all that hassle.
    2 people found this review helpful 👍

  • 5/5 Daniel A. 2 years ago on Google
    (Translated by Google) Went there urgently for wrist pain following a fall. I did not wait 5 minutes before being received. 3 x-rays later the diagnosis was made by a very sympathetic doctor. The emergency fees with the 3 RX were only 50 €. In short, a quick, friendly and competent welcome at a democratic price. To recommend. (Original) Me suis rendu sur place en urgence pour une douleur au poignet suite à une chute. Je n'ai pas attendu 5 minutes avant d'être reçu. 3 radiographies à plus tard le diagnostic etait posé par un médecin très sympathique. Les honoraires en urgence avec les 3 RX n'étaient que de 50€. Bref, accueil rapide, sympathique et compétent à prix démocratique. À recommander.
    2 people found this review helpful 👍

  • 5/5 Marielle A. 2 years ago on Google
    (Translated by Google) My mom had to go to the Malou center urgently on Easter Sunday for severe painful low back pain. Fortunately there were few people. She was received by an empathetic doctor, who took the time to listen to her and examine her, and who relieved her with an anti-inflammatory injection. Her words of encouragement comforted her. We will definitely stay there again if we need an emergency doctor again. (Original) Ma maman a dû se rendre au centre Malou en urgence le dimanche de Pâques pour des lombalgies aiguës très douloureuses. Il y avait heureusement peu de monde. Elle a été reçue par un médecin empathique, qui a pris le temps de l’écouter et de l’examiner et qui l’a soulagée avec une injection anti-inflammatoire. Ses mots d’encouragement l’ont réconfortée. Nous y retournerons sans hésiter si nous avons à nouveau besoin d’un médecin en urgence.
    2 people found this review helpful 👍

  • 2/5 Vienas L. 4 years ago on Google
    Premises badly need renovation, but nobody cares. Advertised opening hours are from 7:30 daily, I came well before opening today, at 7:35 there were still no signs of life - had an emergency so went elsewhere.
    2 people found this review helpful 👍

  • 5/5 michele de riollet de m. 1 year ago on Google
    (Translated by Google) For an emergency: the person at the reception is extremely friendly. I was taken very quickly by an empathetic doctor who took his time to make a diagnosis and who understood my problem perfectly. I also did exams with 2 different cardiologists who were both extremely competent (Original) Pour une urgence: la personne a l accueil est extrêmement aimable .J ai été prise très rapidement par un médecin empathique qui a pris son temps pour faire un diagnostic et qui a parfaitement compris mon problème. J ‘ ai également fait des examens avec 2 cardiologues différents qui étaient tous deux extrêmement compétents
    1 person found this review helpful 👍

  • 5/5 Christophe D. 1 year ago on Google
    (Translated by Google) Impeccable, arrived today around 3:00 p.m., taken care of directly and very intentional welcome! managed in about 20 minutes. I left with my prescription and an examination done on the spot. nothing to say. Thank you Doctor DEBROUX J. (Original) Impécable, arrivé ce jour vers 15h00, pris en charge directement et acceuil très intentionné ! géré en une 20 aine de minutes. J'ai quité avec ma prescription et un examen fait sur place. rien a dire. Merci Docteur DEBROUX J.
    1 person found this review helpful 👍

  • 5/5 Julie K. 2 years ago on Google
    (Translated by Google) Excellent center !!! Personalized welcome, doctor who is very attentive, empathetic (Olivia Lechien, really great!) And competent: you come out with a real diagnosis, an adapted treatment, and after having done the necessary examinations (unlike another medical center reputed to be quite close, who did not even bother to do an X-ray ... even though there was indeed a fracture!) ... Conclusion: I discovered and adopted a new center for medical emergencies of my children! THANK YOU ! (Original) Excellent centre !!! Accueil personnalisé, médecin hyper à l'écoute, empathique (Olivia Lechien, vraiment top !) et compétent : on ressort avec un vrai diagnostic, un traitement adapté, et après avoir fait les examens qui s'imposaient (contrairement à un autre centre médical réputé assez proche, qui n'a même pas pris la peine de faire une radio... alors qu'il y avait pourtant bien une fracture !)... Conclusion : j'ai découvert et adopté un nouveau centre pour les urgences médicales de mes enfants ! MERCI !

  • 5/5 Tessa D. 3 years ago on Google
    (Translated by Google) I presented myself this afternoon for a supsicion of fracture of the 3rd toe after being hung in a plint; the secretary was pleasant and I was immediately received by a very sympathetic young doctor, attentive and who gave me the radio. After checking for no fracture (she took the time to read my pictures in front of me), she bandaged my foot appropriately. Having never been to this center, I expected to pay a certain amount in view of the radio but I come out with a bill of 50 euros consultation and radio included! No complaints, it's good to know there is a competent service near you in case of an emergency (Original) Je me suis présentée ce midi pour une supsicion de fracture du 3ème orteil après être restée accrochée dans une plinte; la secrétaire était aimable et j'ai été reçue tout de suite pas une jeune médecin très sympathique, à l'écoute et qui m'as fait la radio. Après vérification pas de fracture (elle a bien pris le temps de lire mes clichés devant moi), elle a bandé mon pied de manière appropriée. N'étant jamais allée dans ce centre, je m'attendais à payer une certaine somme au vu de la radio mais je ressors avec une facture du 50 euros consultation et radio comprise ! Rien à redire, c'est bon de savoir qu'il y a un service compétent près de chez soi en cas d'urgence

  • 1/5 Monika S. 2 years ago on Google
    (Translated by Google) I went this afternoon for a medical consultation because I was not feeling well. The secretary of the center attacked me verbally that I do not read what is written on the door that it is only by appointment consultations since the start of the pandemic while it is not even a month that I presented myself for the same reasons and I was received without problem. The doctors are ok and knowledgeable except for an elderly secretary who doesn't like her job I think. (Original) Je me suis rendu cette après-midi pour une consultation médicale car je me sentais pas bien. La secrétaire du centre m'a agressée verbalement que je ne lis pas ce qui est écrit sur la porte que c'est uniquement sur rendez vous les consultations depuis début de pandémie alors que il y a même pas un mois que je me suis présentée pour les mêmes raisons et j'ai été reçue sans problème. Les médecins sont ok et compétents à part une secrétaire âgée qui n'aime pas sont travail je pense.

  • 1/5 Zrinka R. 5 months ago on Google
    I came with my daughter few times and have always been happy so far. The staff is kind and the waiting time is acceptable. However,recently I came in with my five year old daughter who had an eye problem and she was misdiagnosed and sent home with the wrong therapy (antibiotics). She woke up the next day with her eye completely closed and we ended up in the hospital . It was in fact an allergic reaction and she was most almost hospitalised.the doctor told us to stop with antibiotics and she was given antihistamines instead.

  • 1/5 Gaetan M. 1 year ago on Google
    (Translated by Google) Called today 9/26 around 3 p.m. Got on the phone from a very unempathetic and extremely rude lady - I preferred to give up and go somewhere else rather than make an appointment. (Original) Appel aujourd'hui 26/09 vers 15 heures. Eu au téléphone une dame très peu empathique et extrêmement désagréable - j'ai préféré abandonner pour aller ailleurs plutôt que de prendre rendez-vous.

  • 1/5 Jonathan M. 1 year ago on Google
    (Translated by Google) Doctor rudely refuses to treat patient because he was not wearing a mask. He sells masks for 5 euros per piece. So 10 euros for patient and supervisor. He himself does not take the time to listen but starts barking at us, acts derogatory because he does not understand Dutch while he works on the emergency department of a medical center in the Brussels municipality. He says that we have to be treated in the hospital and waves us away in a rustic way. (Original) Dokter weigert op onbeleefde manier om patiënt te verzorgen omdat deze geen mond masker ophad . Hij verkoopt maskers voor 5 euro het stuk.10 euro dus voor patiënt en begeleider. Hij neemt zelf niet de tijd om te luisteren maar begint ons af te blaffen ,doet denigrerend omdat hij geen Nederlands verstaat terwijl hij op spoed dienst van medisch centrum werkt in Brusselse gemeente. Hij zegt dat we ons moeten laten verzorgen in het ziekenhuis en wuift ons op boerse wijze weg.

  • 5/5 Jim 1 year ago on Google
    First class service. Walked in, diagnosis, x-ray and friendly explanation done all in about 40 mins...parfait, merci beaucoup

  • 1/5 Jeremy F. 1 year ago on Google
    (Translated by Google) Obnoxious and full of himself doctor. He did not want to treat me and sent me to St Luc. And do not declare an accident on Sunday, for an emergency center this is unacceptable. (Original) Docteur odieux et imbu de sa personne. Il n a pas voulu me soigner et m a envoyé à st Luc. Et ne fait pas de déclaration d accident le dimanche, pour un centre d urgence c'est inacceptable.

  • 5/5 Amila A. 10 months ago on Google
    Quick response, friendly and helpful doctor. Visited this clinic because of bike’s accident, did an x-ray, got my broken finger wrapped and the doctor called an orthopedist in a hospital so my injury can be treated as soon as possible, in the same day. For small injury, this clinic gives much faster response than going to the emergency in hospital (based on my friend’s experience).

  • 1/5 Zhasmina S. 11 months ago on Google
    The x-ray specialist required me to pay 2€ for a mask in order to be given my results from X-ray.

  • 5/5 Tomas C. 5 months ago on Google
    I have never used the Belgium hospital and was recommended to go here by a Belgium friend. The staff was kind and extremely helpful even when I struggled to speak my rough French. The doctor was also really kind and gave a detailed explanation of what was affecting me and listened to my concerns. Overall great hospital and will be going back again if I have any medical issues.


Call +32 2 762 87 91 Open on Google Maps

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