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Toeristische Dienst - Visit Antwerpen image

Toeristische Dienst - Visit Antwerpen

Tourist information center

😠 Don't go here. Really. City service installed a heavy fine ('gas fine') for parking on a spot that had no sign at all indicating I could not park there for one day. I DID SEE A SIGN THAT WAS DROPPED METERS AWAY BEHIND MY CAR. Turned out that this sign was not only dropped but also dragged AND displa... People often mention Antwerp, city, information, Antwerpen, info, friendly, City, people, staff, nice,


Address

Grote Markt 13/De Plantijnse Zaal, 2000 Antwerpen, Belgium

Website

www.visitantwerpen.be

Contact

+32 3 232 01 03

Rating on Google Maps

4.40 (232 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: Antwerp (15) city (15) information (12) Antwerpen (11) info (8) friendly (7) City (6) people (6) staff (6) nice (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 M D B. 5 years ago on Google
    Don't go here. Really. City service installed a heavy fine ('gas fine') for parking on a spot that had no sign at all indicating I could not park there for one day. I DID SEE A SIGN THAT WAS DROPPED METERS AWAY BEHIND MY CAR. Turned out that this sign was not only dropped but also dragged AND displaced by someone, so that when returning that day people could not park, my car had been heaved away. I protested, and now should pay 420€!!!! That is sick, and installs a fine on someone who was totally unconscious about anything he'd done wrong. How could I have known?? How would ANYBODY know about such fact??? A person from a window cleaners firm, probably the one ordering the signs, confirmed these signs have "legs" there, often. This should NOT MEAN AN INNOCENT PERSON SHOULD PAY 420€!!!! IT ONLY PROVES THAT CONTROL MECHANISMS FAIL AND SIGNS SHOULD BE PROTECTED BETTER AGAINST MOVING THEM RANDOMLY. THE FINE THAT I HAD TO PAY WERE LITERALLY CALLED UNRIGHTEOUS BY BOTH THE OMBUDS PERSON OF TOWN AND AN OFFICIAL AT A GOVERNMENTAL JURIDICAL ADVICE SERVICE!
    3 people found this review helpful 👍

  • 5/5 MissSJ 5 years ago on Google
    Located in one of the most popular places in Antwerp, you can pick up brochures and maps for all sorts of events and happening in Antwerp.
    3 people found this review helpful 👍

  • 5/5 Herman De T. 4 years ago on Google
    (Translated by Google) One-day visit to Antwerp, tourism office, and A info shop, cordial reception, and professional, with smile, information about Antwerp. Thanks (Original) Eendagsbezoek aan Antwerpen, bureau voor Toerisme, en A info winkel, hartelijke ontvangst, en proffesionele , met glimlach, info bekomen over Antwerpen. Dank
    2 people found this review helpful 👍

  • 5/5 Natalia O. 4 years ago on Google
    (Translated by Google) A brand new cafe shop. You can enjoy sitting and chatting with friends, and at the same time admire the sewing and knitwear of local craftsmen. The cafe is located in the building of the XV century chapel. (Original) Совершенно новое кафе-магазин. Можно приятно посидеть и поболтать с друзьями, а заодно полюбоваться швейными и вязаными изделиями местных мастеров. Кафе расположено в здании часовни XV века.
    1 person found this review helpful 👍

  • 5/5 Frank De C. 4 years ago on Google
    (Translated by Google) Informative, friendly staff. Informative, friendly staff. (Original) Informatief, vriendelijk personeel. Informative, friendly staff.
    1 person found this review helpful 👍

  • 4/5 Elena 4 years ago on Google
    (Translated by Google) The Flemish are really sympathetic towards the French, I have rarely seen this during my travels. City where you can get a breath of fresh air. Beautiful architecture however I put 4 stars because there are not enough activities. (Original) Les flamands sont vraiment sympathiques à l'égard des français , j'ai rarement pu voir cela au cours de mes voyages. Ville où l on peut prendre un grand bol d air frais . Belle architecture cependant je mets 4 étoiles car il n'y a pas assez d activités.
    1 person found this review helpful 👍

  • 5/5 Jessy Van S. 4 years ago on Google
    (Translated by Google) Nice welcome, lots of info about what to do in Antwerp (Original) Fijn onthaal, veel info over wat er in Antwerpen te doen is
    1 person found this review helpful 👍

  • 5/5 aakash v. 5 years ago on Google
    Very nice friendly staffs, free WiFi and they give good suggestions on food, short trips. Very good English speaking people.
    1 person found this review helpful 👍

  • 5/5 egle e. 5 years ago on Google
    Tourist information office staff is just great! You can tell they love their city! Gave me so much information about exhibitions and the events! So sad I had just one day to explore :)
    1 person found this review helpful 👍

  • 5/5 Deborah H. 4 years ago on Google
    I'm so glad I stopped in here before setting off for a day tour of Antwerp. The man who offered me information was very nice and helpful, setting my day off on a positive note.
    1 person found this review helpful 👍

  • 3/5 Marcus R. 4 years ago on Google
    Beautiful square with gorgeous buildings. Nothing much to do there, ugly sculpture, the place is a sugar hit then nothing. Suggest you go to Ghent which is spectacular and much bigger in the history department.
    1 person found this review helpful 👍

  • 4/5 Vera V. 4 years ago on Google
    (Translated by Google) Top location there is always something to do (Original) Top locatie Er is altijd wel iets te doen
    1 person found this review helpful 👍

  • 1/5 Brigitte C. 4 years ago on Google
    (Translated by Google) City to flee if you come by car. To get there from Amsterdam, we parked in a pay parking lot, we did not drive and we just received a 150 € fine for entering the center. We simply followed the parking sign and did not see anything else as an indication. We have a car critair 1 so little polluting. What is Europe for? Also a lot of work, so impossible visit. It does not even deserve a star (Original) Ville à fuir si vous venez en voiture. Pour y être passé de retour d'Amsterdam, nous nous sommes garés dans un parking payant, nous n'avons pas circulé en voiture et nous venons de recevoir une amende de 150€ pour avoir pénétré dans le centre. Nous avons suivi simplement l'indication parking et n'avons rien vu d'autre comme indication. Nous avons une voiture critair 1 donc peu polluante. A quoi sert l'Europe ? De plus beaucoup de travaux, donc visite impossible. Cela ne mérite même pas une étoile
    1 person found this review helpful 👍

  • 2/5 Dirk S. 4 years ago on Google
    (Translated by Google) My heart sometimes bleeds when I see the results of the concrete policy pursued ... (Original) Mijn hart bloedt soms als ik de resultaten van de gevoerde betonpolitiek zie...
    1 person found this review helpful 👍

  • 3/5 S d. 5 years ago on Google
    (Translated by Google) I am from Antwerp but live in France. I love my city very much !!! My personal car has been registered in LEZ for 2 years because I regularly drive over and over again. I had to go home urgently 1 month ago, so flight and rental car. Have received a serious penalty today because the rental car was not registered, although this was a new car without pollution! We are sorry that the touristes get such a negative picture of our city! One should find a way to inform everyone even with a brand new car ........ You suis D'Anvers corn fish and France. J'adore ma ville !!! Mon véhicule perso est enregistré au LEZ. J'ai du renter and urgence, donc avion and véhicule de location ... 1 mois après, amende salée car le véhicule the loc n'était pas enregistré malgré qu'il était neuf et aucune ... Dommage si tous les étrangers se font avoir .... Il faudrait trouver un moyen d'avertir les touristes !! (Original) Ik ben van Antwerpen maar woon in Frankrijk. Ik hou enorm van mijn stad!!! Mijn persoonlijke wagen is al 2 jaren ingeschreven in LEZ omdat ik regelmatig over en 't weer rijd. Ik heb 1 maand geleden dringend naar huis moeten gaan, dus vlucht en huurauto. Heb vandaag een serieuse boete ontvangen omdat de huurauto niet ingeschreven was, alhoewel dat dit een nieuwe wagen was zonder pollutie! Spijtig dat de touristes zo'n negatief beeld krijgen van onze stad! Men zou een manier moeten vinden om iedereen te kunnen verwittigen zelfs met spiksplinternieuwe wagen........ Je suis D'Anvers mais vis en France. J'adore ma ville !!! Mon véhicule perso est enregistré au LEZ. J'ai du rentrer en urgence, donc avion et véhicule de location ... 1 mois après, amende salée car le véhicule de loc n'était pas enregistré malgré qu'il était neuf et aucune pollution... Dommage si tous les étrangers se font avoir.... Il faudrait trouver un moyen d'avertir les touristes !!
    1 person found this review helpful 👍

  • 5/5 Elly van der B. 4 years ago on Google
    (Translated by Google) What a nice and nice city and something for everyone. I could wander around for days. But today I turned 71 and it was really worth it that I was here. I don't really want to go home yet. (Original) Wat een fijne en leuke stad en voor elk wat wils. Ik zou hier dagen rond kunnen dwalen. Maar vandaag ben ik 71 jaar geworden en het was echt de moeite waard dat ik hier was. Ik wil eigenlijk nog niet naar huis.
    1 person found this review helpful 👍

  • 5/5 Leo T. 4 years ago on Google
    (Translated by Google) Great cozy city (Original) Geweldig gezellige stad

  • 4/5 Jan H. 4 years ago on Google
    (Translated by Google) Antwerp beautiful City. (Original) Antwerpen mooie Stad.

  • 3/5 Benjamin M. 3 years ago on Google
    (Translated by Google) Tourism information center. Friendly staff, receives us on their midday time. But not very proactive in the distribution of information, you have to dare to ask them specific questions to find out more. (Original) Centre d'info tourisme. Personnel sympa, nous reçoit sur leur temps de midi. Mais peu proactif dans la distribution des informations, il faut oser leur poser des questions précises pour en savoir plus.

  • 3/5 Katarzyna M. 4 years ago on Google
    (Translated by Google) If you have already seen Brussels, Gent and Brugge, you'll be disappointed. And you ... I do not have to photos to share :-D After the Brussels market, Bruges and Ghent, disappointment. The market is ok and basically nothing more. To your own surprise, no pictures that can be published :-D (Original) If you have already seen Brussels, Gent and Brugge, you'll be disappointed. I was... I don't event have photos to share :-D Po brukselskim rynku, Brugii i Gandawie, rozczarowanie. Rynek ok i w zasadzie nic więcej. Ku własnemu zaskoczeniu, zero zdjęć, które można opublikować :-D

  • 4/5 Joanna K. 4 years ago on Google
    (Translated by Google) Several places are worth visiting, e.g. the main station, it is impressive. An information point is located on the market square next to the town hall, you can ask for a city map with specific places to visit. The map is free. (Original) Kilka miejsc warto odwiedzić np. dworzec główny, robi wrażenie. Punkt informacyjny znajduje się na rynku obok ratusza, można poprosić o plan miasta z wyszczegolnionymi miejscami do zwiedzenia. Mapka jest darmowa.

  • 5/5 Peter W. 4 years ago on Google
    (Translated by Google) Nice and informative (Original) Lekker informatief

  • 5/5 paul de r. 4 years ago on Google
    (Translated by Google) nice cozy (Original) leuk gezellig

  • 5/5 Eddy Van G. 4 years ago on Google
    (Translated by Google) Info about world o2 (Original) Info over wereld o2

  • 3/5 Jondog 4 years ago on Google
    Very little information on the guild halls for some reason, despite occupying the lower floors of them.

  • 5/5 Raymond H. 4 years ago on Google
    (Translated by Google) Here I could still get the brochure of the past Open Monument Day. (Original) Hier kon ik de brochure van de voorbije Open Monumentendag nog krijgen.

  • 5/5 Philippe B. 4 years ago on Google
    (Translated by Google) A very nice place with a superb city hall. 14th century (Original) Une très belle place avec un superbe hôtel de ville. 14ème siècle

  • 4/5 Peter W. 4 years ago on Google
    (Translated by Google) Workplace (Original) Werkplaats

  • 5/5 Marta Garcia C. 4 years ago on Google
    (Translated by Google) Very friendly, give many clues and answer all questions. They speak Spanish. (Original) Muy amables, dan muchas pistas y responden a todas las preguntas. Hablan castellano.

  • 5/5 Bernd v. 4 years ago on Google
    (Translated by Google) Really great city you have to have seen. (Original) Wirklich tolle Stadt muss man mal gesehen haben.

  • 5/5 hilde h. 4 years ago on Google
    (Translated by Google) Beautiful city (Original) Prachtige stad

  • 3/5 Jenny F. 4 years ago on Google
    (Translated by Google) TOURIST SERVICE OF THE CITY OF ANTWERP (Original) TOERISTISCHE DIENST VAN DE STAD ANTWERPEN

  • 4/5 Reiner W. 4 years ago on Google
    (Translated by Google) Many old buildings Nice (Original) Viele alte Gebäude Schön

  • 5/5 Petra M. 4 years ago on Google
    (Translated by Google) Great trip (Original) Toller ausflug

  • 5/5 Hans L. 4 years ago on Google
    (Translated by Google) Picco Bello.👍👍👍 (Original) Picco Bello.👍👍👍

  • 5/5 Chris A. 7 years ago on Google
    We had the most wonderful experience here early one Wednesday morning in December after they opened... a man working here gave us such excellent and helpful information - for his tip to go to Cafe Mundi amongst many other recommendations we were so thankful!

  • 5/5 Bernard D. 6 years ago on Google
    Antwerpen is a must seen city

  • 5/5 Marce M. 5 years ago on Google
    Beautiful place!

  • 4/5 David Van O. 7 years ago on Google
    Friendly staff. Good info

  • 5/5 Kay K. 6 years ago on Google
    Top

  • 5/5 Frank de B. 4 years ago on Google
    (Translated by Google) Very good atmosphere and lots of cheerful people with a lot of hospitality (Original) Heel erg goede sfeer en veel vrolijke mensen met een veel gastvrijheid

  • 5/5 Jerze V. 4 years ago on Google
    (Translated by Google) No goe boy (Original) Kei goe junge

  • 4/5 Maruquel Arosemena Velasco de A. 4 years ago on Google
    (Translated by Google) Nice architecture (Original) Bonita arquitectura

  • 5/5 Griselda M. 4 years ago on Google
    (Translated by Google) The cutest train station I saw in my life (Original) La estación de trenes más linda que vi en mi vida

  • 5/5 Megan 3 years ago on Google
    Lovely city

  • 5/5 Giuseppe C. 3 years ago on Google
    Great place

  • 5/5 Pink P. 5 years ago on Google
    They're really kind and have every information that you need :) He was explaining very thoughtfully considering my nationality!

  • 5/5 FAB 0. 4 years ago on Google
    (Translated by Google) City with a thousand flavors I recommend it with my family and I want to find jewels vmt cheaper (Original) Ville aux milles saveurs je vs la recommande en famille et pr trouver des bijoux vmt moins chers

  • 5/5 Brian L. 5 years ago on Google
    Picked up an Antwerp City Card here and got some sound advice on things to see on a Monday when almost all museums and attractions are closed in Belgium.

  • 4/5 P De W. 3 years ago on Google
    (Translated by Google) Well organized (Original) Goed georganiseerd

  • 5/5 Bie S. 3 years ago on Google
    (Translated by Google) Very friendly and helpful. (Original) Zeer vriendelijk en behulpzaam.

  • 5/5 Kevin S. 3 years ago on Google
    (Translated by Google) Friendly and help you well (Original) Vriendelijk en helpen u goed

  • 4/5 Dirk M. 4 years ago on Google
    (Translated by Google) Friendly people with good explanations hopefully arrogant Dutch people stay away from there (Original) Vriendelijke mensen met goede uitleg hopelijk blijven arrogante Hollanders daar weg

  • 5/5 Sandra W. 4 years ago on Google
    (Translated by Google) Nice tourist info in an incredible city. Very worth seeing, but you have to take your time. Antwerp is developing slowly. But the city is worth it. (Original) Nette Touristinfo in einer unglaublichen Stadt. Sehr sehenswert, aber man muss sich Zeit nehmen. Antwerpen erschliesst sich nur langsam. Aber die Stadt ist es wert.

  • 5/5 Olivier M. 4 years ago on Google
    (Translated by Google) Very beautiful city!!! (Original) Très belle ville!!!

  • 4/5 frank b. 4 years ago on Google
    (Translated by Google) All the information about Antwerp you are looking for can be found here. And also Antwerp specialties in the boutique. (Original) Alle info over Antwerpen die je zoekt vind je hier. En ook Antwerpse specialiteiten in de boetiek.

  • 5/5 constor p. 7 years ago on Google
    ???

  • 5/5 Jürgen W. 4 years ago on Google
    (Translated by Google) Bustling port city with a great mix of architectural styles. Ghe6imtipp: St. Anna tunnel. (Original) Trubelige Hafenstadt mit einem tollen Baustilmix. Ghe6imtipp: St. Anna-Tunnel.

  • 4/5 Rudie De L. 4 years ago on Google
    (Translated by Google) Here you will find extensive tourist information about Antwerp, last minute tickets for cultural shows and you can buy products from and about Antwerp. And all in a quiet environment with helpful and friendly people at the desk. Feel free to come in if you have a question about Antwerp. (Original) Je vindt hier uitgebreide toeristische informatie over Antwerpen, last minute tickets voor culturele voorstellingen en je kunt er producten uit en over Antwerpen kopen. En dat allemaal in een rustige omgeving met behulpzame en vriendelijke mensen aan de balie. Kom gerust binnen als je met een vraag over Antwerpen zit.


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