Tiffany & Co. image

Tiffany & Co.

Jewelry store Gift shop Jewelry designer Watch store Jewelry engraver

One of the Most Reviewed Jewelry designers in Brussels


Address

Bd de Waterloo 66, 1000 Bruxelles, Belgium

Website

be.tiffany.com

Contact

+32 2 501 66 33

Rating on Google Maps

4.00 (114 reviews)

Open on Google Maps

Working Hours

  • Monday: 10:30 am to 6:30 pm
  • Tuesday: 10:30 am to 6:30 pm
  • Wednesday: 10:30 am to 6:30 pm
  • Thursday: 10:30 am to 6:30 pm
  • Friday: 10:30 am to 6:30 pm
  • Saturday: 10:30 am to 6:30 pm
  • Sunday: 11 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: store (25) Tiffany (18) service (15) staff (9) return (6) rings (6) customer (6) experience (6) nice (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 C M. 2 years ago on Google • 30 reviews
    This store do not have return policy (online they do, for the same item). My friend got screwed because they have never clearly mentioned it before he bought the gift. Even if you go to H&M they mention if something is not returnable. They never mention it then they say, it is written somewhere on the receipt or something. Most dishonest Tiffany store ever. All the good reviews here, you can tell they paid someone to write it
    10 people found this review helpful 👍

  • 4/5 Guillaume J. 3 years ago on Google • 531 reviews
    Beautiful rings and Jewellery but I am not impressed with the welcoming into the store. For some reason you can only go one at a time and you are forced to wait outside in the cold. Taking an appointment is not a thing at this location even if you send an email. I highly recommend Tiffany improves their greeting
    2 people found this review helpful 👍

  • 1/5 Mike L. 2 years ago on Google
    Don’t buy anything at this store, they have no decency. I bought a gift and wanted to return it 2 days later because my wife didn’t like it. They won’t give you a refund.
    7 people found this review helpful 👍

  • 1/5 April J. 4 years ago on Google
    Tiffany & Co. has always been one of my favorite places to go. Every store I've been to around the world has been excellent EXCEPT for this store. The customer service is UNACCEPTABLE. I wasn't greeted or helped at all until I got tired of waiting and was about to leave the store. The store wasn't crowded. The employee's just lack customer service. Please avoid this store at all costs. This store does not have the Tiffany experience that every store I have been to in the past. That Tiffany experience is the main reason I love visiting and making purchases at Tiffany and Co. Again. DO NOT go to this store.
    6 people found this review helpful 👍

  • 1/5 Gabriela K. 2 years ago on Google
    Don't go to this store. They have no return policy. And they don't even mention it. They say it is written on the back of the receipt and this is the back of the receipt with many tiny grey letters you can't even read it without magnifying glasses.
    5 people found this review helpful 👍

  • 1/5 Melissa A. 2 years ago on Google
    My friend was not able to return a very expensive item following the 30 day return policy posted online. Customer service should be top priority, but unfortunately this store does not value their customers.
    5 people found this review helpful 👍

  • 1/5 Nicholas W. 4 years ago on Google
    (Translated by Google) They don't speak Dutch and bad English. You speak French and they respond in full English with suspicion because they think your French is not good enough. Just bought wedding rings, next person is French speaking and also buys wedding rings, immediately gets a spark of champagne .. discrimination on his Belgian / Brussels. (Original) Ze spreken geen nederlands en zwaar gebrekkig engels. Je spreekt dan frans en met volle argontie antwoorden ze in engels omdat ze vinden dat je frans niet goed genoeg is. Juist trouwringen gekocht, volgende persoon is franstalig en koopt ook trouwringen, krijgt direct een glans champagne.. discriminatie op zijn Belgisch/Brussels.
    3 people found this review helpful 👍

  • 1/5 Tanguy s. 1 year ago on Google
    The prices are not the same online that in this shop ? This is a big scam! Never enter there ! 37% difference, think twice !!!
    3 people found this review helpful 👍

  • 1/5 lucie s. 10 months ago on Google
    Very nice jewellery BUT very bad staff, disrespectful and arrogant especially the ladies ones.
    2 people found this review helpful 👍

  • 3/5 Bernard S. 8 years ago on Google
    (Translated by Google) Very good reception before the purchase, less smoothly after the purchase. (Original) Zeer goede ontvangst voor de aankoop, minder vlot na de aankoop.
    2 people found this review helpful 👍

  • 1/5 lily b. 2 years ago on Google
    Worst customer service, didn't even bother to greet us when we came into the shop nor help us. Only the guard was friendly enough to welcome us, shout out to you man.
    2 people found this review helpful 👍

  • 5/5 Sarah 2 years ago on Google • 78 reviews
    Wonderful customer service. Mr. Laala and Mr. Schleiss took great care of us. We had several concerns about the proper size choices for our wedding rings and had to come back to the shop several times; we had a great experience with their help. It was really nice to be treated so special while getting our precious wedding rings and to know we chose the right fit for both of us. Merci!
    1 person found this review helpful 👍

  • 5/5 Alexander G. 2 years ago on Google • 33 reviews
    We have always purchased Tiffany online, but the personal touch that an in person visit is irreplaceable. Rémy was exceptional in his service from first contact to delivery. My wife is of course a big Tiffany fan and for our anniversary I made this one of our first surprise stops. The v ring was perfect for our fifth anniversary and the engraving was delicate and beautiful. The staff was very friendly in their reception and after presenting the ring to my wife we spent the next half hour browsing with a great cup of coffee and they even cleaned and shined my wife's other Tiffany jewelry while we browsed. We will be returning.
    1 person found this review helpful 👍

  • 2/5 S V. 4 months ago on Google • 11 reviews
    The store didn't impress me much. Half of what I planned to buy was out of stock. Waiting two weeks for an order.
    1 person found this review helpful 👍

  • 5/5 Laetitia M. 9 months ago on Google • 5 reviews
    I go there since years and I always have a fantastic experience ! Just ask for Monsieur Dirk ! He is THE best ! Thank you Monsieur Dirk 🙏🏽
    1 person found this review helpful 👍

  • 5/5 Rich N. 5 years ago on Google
    Excellent and friendly service.
    1 person found this review helpful 👍

  • 1/5 Emery de C. 5 years ago on Google
    Very disappointing experience. Bought an expensive wristlet there, told me size was standard and couldn't adjust it to perfect fit which is why we lost it in a week's time...
    1 person found this review helpful 👍

  • 1/5 Steve B. 4 years ago on Google
    Inattentive, clueless staff. Worst store experience of a Tiffany's I've ever had. Take your business elsewhere.
    1 person found this review helpful 👍

  • 5/5 Carlo de A. 4 years ago on Google
    Diamonds 👌🥂
    1 person found this review helpful 👍

  • 5/5 Norbert B. 2 years ago on Google • 78 reviews
    The sales girl was really helpful and helped me find the right 💍 ring to propose. Of course she said yes 😉

  • 5/5 Wafeeq A. 3 months ago on Google • 27 reviews New
    Excellent customer service. We all know Tiffany & Co to be high-end jeweler, but unlike many high-end stores I've visited here in Brussels, I love and appreciate that I was not judged immediately upon entering the store. I was greeted with respect and sales reps were very courteous.

  • 1/5 Lv L. 3 months ago on Google • 7 reviews New
    The service is terrible and rude! She hung up the phone forcibly saying she is very busy even before I finished speaking. I would never come back to this shop again!

  • 4/5 Gladys M. 4 years ago on Google
    (Translated by Google) Very beautiful jewels. Very nice home. I found my beautiful Christmas gifts. I think I'm hooked. I recommend a visit (Original) Très beaux bijoux. Très bon accueil. J'y ai trouvé mes superbes cadeaux de Noël. Je pense devenir accro. Je recommande une visite

  • 3/5 Lenard K. 6 years ago on Google
    It's a smaller version of the popular jewelry brand.

  • 4/5 Adam M. 3 years ago on Google
    Friendly staff and the usual Tiffany good taste luxury

  • 1/5 Philip P. 3 years ago on Google
    Disrespectful staff, they should teach them some manners or change them, I have been in other Tiffany & Co. and this is definitely the worst.

  • 5/5 Nicolas B. 4 years ago on Google
    Tiffany’s is a bit like Mc Donald’s, you will find one store everywhere. Service her is top, very helpful. I never witnessed any crowd, was often alone and could look at the different jewels with no pressure. My wife is happy with the earrings and I find them lovely. So, if you want a safe gift, go there. Also, I very much enjoy the quality of their coloured stones, they really pop.

  • 5/5 Pascale U. 4 years ago on Google
    Amazing store, Great expérience special thanks to Larbi Laala you have to ask after him so helpful

  • 5/5 T T. 4 years ago on Google
    Highly Recommended. A+

  • 4/5 Vesselin V. 4 years ago on Google
    Delightful provided you have money...

  • 5/5 David K. 5 years ago on Google
    I picked up a small item for myself on my trip to Brussels. The store is bigger than the one in Dublin so seeing accessories and homeware was a nice change. The store is away from the hustle and bustle of other stores which is nice. The store is air-conditioned which is greatly appreciated. Not only was it a very hot day but it's unpleasant to spend time browsing in a stuffy environment like other stores nearby.

  • 5/5 Geert V. 4 years ago on Google
    Wouaww!!

  • 3/5 Delcourt M. 4 years ago on Google
    (Translated by Google) One has the impression of entering a safe ... too many staff who scrutinize your every move when nothing is accessible! Nice store nonetheless. (Original) On a l'impression de rentrer dans un coffre-fort...trop de personnel qui scrute vos moindres gestes alors que rien n' est accessible! Beau magasin néanmoins.

  • 5/5 Marco C. 4 years ago on Google
    (Translated by Google) Beautiful, very kind staff, we bought a bracelet they offered us breakfast (Original) Bellissimo, personale gentilissimo, abbiamo acquistato un braccialetto ci hanno offerto la colazione

  • 4/5 Le C. 7 years ago on Google
    OK

  • 5/5 Michael F. 7 years ago on Google
    Perfect!

  • 5/5 d B. 6 years ago on Google
    Great service. Just bought our wedding rings. Ask for Xavier

  • 5/5 Vero 6 years ago on Google
    (Translated by Google) Very welcoming and very professional work (Original) Très bon accueil et travail très professionnel

  • 5/5 Amaury de v. 6 years ago on Google
    (Translated by Google) Always impeccable service, but you have to pay the cost (Original) Service toujours impeccable, mais il faut en payer le coût

  • 5/5 Ali C. 6 years ago on Google
    Amazing service, great selection

  • 5/5 Pascal G. 6 years ago on Google
    (Translated by Google) Always pleasant and impeccable service 👍🏼 (Original) Service toujours agréable et impeccable 👍🏼

  • 5/5 Rony B. 5 years ago on Google
    (Translated by Google) Very well (Original) Très bien

  • 5/5 Rudy L. 5 years ago on Google
    (Translated by Google) Great shop with exclusive jewelery (Original) Toffe winkel met exclusieve juwelen

  • 5/5 C A. 4 years ago on Google
    (Translated by Google) A very nice big store with beautiful jewelry from the brand Tiffany. The service was very friendly, we were looking for a gift and we fitted different things and the saleswoman always patiently advised us. The store is easily accessible and you can pay with Visa or debit card. (Original) Een hele mooie grote winkel met prachtige juwelen van het merk Tiffany. De bediening was heel vriendelijk, we waren op zoek naar een geschenk en we hebben verschillende dingen gepast en de verkoopster heeft ons steeds geduldig geadviseerd. De winkel is makkelijk bereikbaar en je kan er met Visa of bankkaart betalen.

  • 5/5 David L. 5 years ago on Google
    They are all friendly and provide a great customer service.

  • 5/5 Alexandra D. 5 years ago on Google
    (Translated by Google) Tiffany & Co it was a wonderful memory of New York that extended to Brussels by the kindness of the seller and the beauty of the place. (Original) Tiffany & co c'était un magnifique souvenir de New-York qui s'est prolongé à Bruxelles par la gentillesse du vendeur et la beauté du lieu.

  • 5/5 Le Monsieur P. 5 years ago on Google
    (Translated by Google) Service at the top, no complaints. Council and courtesy, I will return without hesitation. (Original) Service au top, rien à redire. Conseil et courtoisie, j'y retournerai sans hésiter.

  • 3/5 Nadia E. 4 years ago on Google
    (Translated by Google) Helpful staff. (Original) Personnel serviable.

  • 1/5 John M. 1 year ago on Google • 1 review
    Disrespectful and unpolite staff, they should be thought some manners as it harms Tiffany. The difference between stylé and style. They appear stylé, but in the end have no style in their dealings with others.
    4 people found this review helpful 👍


Call +32 2 501 66 33 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cash only
    • ✓️ Debit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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