Synlab Bloodscreen image

Synlab Bloodscreen

Medical center Medical lab Nursing agency

😠 One of the most unethical and rude experiences I have ever had. I needed a negative PCR-test to fly to my homecountry which should be performed maximum 72 hours before the flight. I chose SYNLAB for this test, I obviously lost my flight and I still havent received my results after 2 weeks... The wo... People often mention results, test, appointment,


Address

Av. Henry Dunant 25, 1140 Evere, Belgium

Website

synlab.be

Contact

+32 2 705 30 48

Rating on Google Maps

3.00 (80 reviews)

Open on Google Maps

Working Hours

  • Friday: 7 am to 12 pm
  • Saturday: 8 to 11 am
  • Sunday: Closed
  • Monday: 7 am to 12 pm
  • Tuesday: 7 am to 12 pm
  • Wednesday: 7 am to 12 pm
  • Thursday: 7 am to 12 pm

Featured Reviews


Frequently mentioned in reviews: results (12) test (11) appointment (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 George S. 3 years ago on Google • 9 reviews
    One of the most unethical and rude experiences I have ever had. I needed a negative PCR-test to fly to my homecountry which should be performed maximum 72 hours before the flight. I chose SYNLAB for this test, I obviously lost my flight and I still havent received my results after 2 weeks... The worst part wasnt that I lost my flight and 400 euros, it was their treatment when I was calling everyday to see what is the progress on my results. They were extremely rude and they were lying several times about the reason they dont have my results yet... The night before my flight I didnt sleep at all because of the stress, the told me on the phone that I should get the results the next morning and I was anxiously waiting the test results... I got to the airport, I was on the gate calling them and after waiting several times on their call hold I managed to speak with someone.. I was contiously given the same answer again and again, "-hmmm.. it seems we dont have your results, when are you flying? - Im flying in 5 mins as I told you several times, can you please tell me the reason you dont have my results - I dont know, let me put you on hold and try to find whats happening" after 2 mins she responded again telling me that she doenst know why I dont have my results and that there is nothing she can do.
    14 people found this review helpful 👍

  • 5/5 Estefanía Torres �. 2 years ago on Google • 107 reviews
    The person in the reception spoke very well english. I got the result of my PCR in 17h. I didn't have to wait a queue to take the PCR test (I had an appointment of course). Very happy in general with the service.
    1 person found this review helpful 👍

  • 5/5 Max R. 3 years ago on Google • 107 reviews
    Made online appointment for mandated covid 19 test after red zone travel. On a Saturday morning, there was one person ahead of me. Once my turn came, the lady behind the desk gave me paperwork to verify and complete additional information. Once i completed information, I went to a room in the back where test was done. The whole experience took about 15 minutes. From reading past reviews on Google about this location, i almost cancelled my appointment, but im glad I didn't as everything was well organized and the lady who did my paperwork even offered to speak english. Good experience. However, i read all infirmation on website prior to my appointment, so i was ready with all needed information.
    1 person found this review helpful 👍

  • 1/5 Bayça A. 2 years ago on Google • 24 reviews
    The location is far from the city center. 50 euro for a covid-19 PCR test is too much. They only accept cash, and expect everyone to touch dirty money during a pandemic. I got tested 44h ago, still no news about the result. Very inefficient, untrustworthy and stressful. I do not recommend at all.
    6 people found this review helpful 👍

  • 1/5 Dimitris A. 3 years ago on Google • 19 reviews
    Don't expect to receive the results by sms or email. You have to go there at their facilities to get the results. I did a covid test twice and both times I had to go at Synlab for the results. In simple words, Synlab administration stuff are totally unprofessional.
    6 people found this review helpful 👍

  • 1/5 Xiaopeng Howard L. 1 year ago on Google • 5 reviews
    As I travel a lot, I’ve been using this lab for so many times during the pandemic, it was professional back then. Till recently I booked a PCR testing for my significant other to travel to one of the few countries that still require Covid testing before departure. IT WENT ALL WRONG, name, birthday, gender, none was the info I registered while booking. Interestingly they got the ID number right. Kinda makes me wonder did they do it on purpose just bc our appointment time was near their closing hour, which made it inconvenient for some people to flee home earlier than they should. Also, English is not a working language for them anymore. Without my elementary French, we wouldn’t understand a word from them. On the other side, fortunately they understand English, what’s frustrating is that they chose not to use the language. If you needed one PCR test for travel, just go to the airport.
    3 people found this review helpful 👍

  • 1/5 Andrea F. 6 months ago on Google • 33 reviews
    Unfortunately I cannot recommend. I went for blood test on 31/08 and the nurse could not find any proper vain to extract the blood from. He was kind and nice but couldn’t make it work, so my recommendation is save your time and go somewhere else😅
    1 person found this review helpful 👍

  • 5/5 Ray C. 1 year ago on Google • 14 reviews
    I have taken numerous PCR tests here. Results were quickly available. I found that all staff are friendly and professional and many go out of their way to be helpful.
    1 person found this review helpful 👍

  • 2/5 Lakshan 11 months ago on Google • 4 reviews
    Had a blood test at Synlab Evere, but communication was difficult as neither the receptionist nor the lab assistant spoke English. The receptionist was also rude when scheduling the appointment. Disappointed with the experience and would not recommend it. Hope they can provide better language support and customer service.
    1 person found this review helpful 👍

  • 1/5 Neb 2 years ago on Google
    Received code for PCR test that is not working, no one responding to phone or email!
    1 person found this review helpful 👍

  • 1/5 vega d. 1 year ago on Google
    the worker was in rush, resulting in bursting my vain.
    1 person found this review helpful 👍

  • 5/5 melli p. 2 years ago on Google
    Perfect, fast covid results.

  • 4/5 Tulika L. 3 years ago on Google
    Good experience with both covid tests done here before and after traveling. Results arrived by sms the next day.

  • 1/5 Anoaruddin K. 1 year ago on Google • 1 review
    In Synlab Evere, Receptionists are very rude, don't want to help, don't want to understand the emergency situation, don't want to communicate properly with non-french person. Always the reports come in very late.
    5 people found this review helpful 👍


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