Had a very unpleasant experience with the staff. The manager didn't want to talk to me, but kept repeating the word "impossible". It's like talking to a child. Very unusual and I didn't even know what to do. After 20 minutes, the lady decided that she will indeed call her boss to try to settle the argument about the refund. She didn't want to tell me her name. After talking to the boss who was very unpleasant over the phone and told us he is a store manager, he refused to give us his name too. Both people knew they are wrong. They both realised they were very unpleasant and decided to hide who they are. Decided to go to Geox in Bruxelles Docks. Where a polite staff talked us through our issue. It is great that it ended up well. But I couldn't believe it, it's happening. Geox products are great, but I would never come back to a store where not a single person cared about me or my issue. After all the customer service is as important as the product.

(Translated by Google) I agree with the negative opinions on the staff, on the other hand nothing to say about the value for money of these shoes, which moreover is comfortable and aesthetic, as it should be with in addition a very correct level of quality. Unpleasant attitude of the staff of this store, I have already noticed this in another store but not the whole network without ever buying, here is the first time I have entered this brand, I specify, as far as I have does marketing, the staff is not adapted to the target audience (junior, especially mediocre, senior at the same time) nor to the quality of the brand, in fact does not fit well, struggles to get noticed and attract Warning. Chat according to the person, jump from one person to another to chatter like at the market, vulgar, while trying to take advantage of the select setting. One of them hides in the reserve and acts as a central with the personal information of the customers, and when the cat (the owner is where?) the mice dance, it is detestable. Use it just as a relay point to order on the site if of course you know your size. (Original) Je rejoins les avis négatifs sur le personnel, par contre rien à dire sur le rapport qualité prix de ces chaussures, qui plus est confortable.et esthétique, comme il le faut avec en plus un niveau de qualité très correcte. Attitude désagréable du personnel de ce magasin, j'ai déjà remarqué cela dans un autre magasin mais pas tout le réseau sans jamais acheter, ici c'est la première fois que je pénètre cette marque, je le précise, à ce que j'aie fait du marketing, le personnel n'est pas adapté au public cible(junior, surtout médior,sénior à la fois) ni à la qualité de la marque, en fait ne se situe pas bien, chicote pour se faire remarquer et attirer l'attention. Papote selon la personne, saute d'une personne à l'autre pour jaqueter comme au marché, vulgaire, tout en essayant de profiter du cadre select. L'une d'elles se cache dans la réserve et fait office de centrale avec les infos personnelles des clients, et quand le chat (le patron est ou?) les souris dansent, c'est détestable. S'en servir juste comme point relais pour commander sur le site si bien sûr vous connaissez votre taille.

Super ! 👍🏻

The price on the shoe was “wrong” and we had to pay more “because they couldn’t change the price in the system”

Best wuality shoes, gentle and helpful staff.

Excellent, friendly service, thanks.

Kind staff, but limited choice available in-store.

Very good service.

(Translated by Google) Quality shoes at reasonable prices. Friendly staff. (Original) Chaussures de qualité à des prix raisonnables. Personnel sympa.

Top

Wrong experience at this Geox Shop. I needed shoes for a wedding. They promised me to delivered it in 5 days because it was not available in their stock in the shop, I already paid the bill to order the shoes. Maybe I will receive it after 10 days (and I'm not sure of receiving it after 10 days). They shouldn't promise something that they couldn't do.

Très bon magasin avec belle collection, et bons vendeurs.

Chaussures sont de qualité et à des prix raisonnables. Magasin hyper complet avec une belle gamme chaussure présente. En général je trouve ce que je cherche et le boutique est bien tenue avec beaucoup de choix.

Très beau magasin avec une belle collection de chaussures et bien tenu, propre et ordonné. Nous avons trouvé les paires que nous souhaitions grâce à la vendeuse, dynamique et avec beaucoup de professionnalisme, qui nous a aidé. Merci à elle et nous recommandons ce magasin à tous.

(Translated by Google) Great service for your children trial of several sizes Thank you (Original) Super service pour vos enfants essai de plusieurs tailles Merci

(Translated by Google) Great sales team. Nice store. Big choice. (Original) Super équipe de vendeuse. Beau magasin. Grand choix.

Cool

(Translated by Google) very bad and very vulgar and non-commercial staff with little kindness to customers especially a young woman with a very insulting attitude to the customer (Original) personnel très mauvais et très vulgaire et non commercial avec peu de gentillesse envers la clientèle surtout une jeune femme avec une attitude très insultante pour le client

(Translated by Google) On top and super nice too (Original) Au top et super sympa en plus

(Translated by Google) Hyper complete store with a beautiful range of shoes present. I bought a pair of shoes this Saturday and was served by a very dynamic and helpful young woman. She advised me well in the models. Very good experience (Original) Magasin hyper complet avec une belle gamme chaussure présente. J ai acheté une paire de chaussure ce samedi et j ai été servi par une jeune femme très dynamique et serviable. Elle m'a bien conseillée dans les modèles. Très bonne expérience

Cher

Nice variety and offers.

(Translated by Google) Good service. Friendly sellers (Original) Bon service. Vendeurs sympathiques

(Translated by Google) I find what I'm looking for, a well-kept store and a lot of choice. (Original) Je trouve ce que je cherche, boutique bien tenue et beaucoup de choix.