Not sure about this site, but this company is terrible! Misleading, unresponsive and expensive! Go to Mobile Vikings (I say after trying Orange and Proximus).

It was closed without any notice. Should be open till 19:45 / at 19:20 it was already closed

I went there for 2 requests, both end-up unresolved. Even worsted, the young guy directed me to the customer services after 2 days of waiting on hypothetical answers/solutions… overall, this guys is useless.

I ask an offer for new mobile for witch I want to paid 9 eur to stay for next two years with orange. Stuff there told me there's no more offer for mobiles in this price. I went directly to orange Mérode and there I received this offer without any problems.

This Orange shop is the worst, not only slow but the mistakes they do! While requesting to install internet at our new address, the orange worker did not make the effort to double check that the new address is confirmed. Hence, our appointment got cancelled (after it was cancelled twice before due to a "system bug")!!

(Translated by Google) Orange thieves insurance they take your purchases and when you need it in case of theft or repair of such it is never taken care of to be avoided greatly (Original) Orange assurance des voleurs ils prennent votre achats et quand vous avez besoin en cas de vol ou de réparation du tel c'est jamais pris en charge à éviter grandement

Plus que nul. J'avais une question concernant la nouvelle télécommande du décodeur Orange et tout ce que le vendeur a réussi à me répondre c'est "Je n'en sais rien, je n'ai pas la télévision chez moi" 😡

Ce matin je me suis présentée à la boutique Orange du Cora Woluwe. Je voudrais remercier la personne qui m'a accueillie et qui a résolu mon problème en deux minutes. Vraiment un service efficace. La personne est très compétence et d'une extrême gentillesse.

(Translated by Google) A shame this store, the worst !! Service 0, welcome 0, respect for customers 0, hours of waiting. My dad who is sick, disabled after a stroke, had to wait an hour standing with his disability, they refused to give him a stool. The staff is arrogant, in the end they took my mom and dad out of the store yelling at them, I'm flabbergasted (Original) Une honte ce magasin, le pire !! Service 0, accueil 0, respect envers les clients 0, des heures d'attente. Mon papa qui est malade, handicapé après un AVC, à du attendre une heure debout avec son handicap, ils ont refusé de lui donner un tabouret. Le personnel est arrogant, pour finir ils ont sorti mon papa et maman du magasin en leur criant dessus, je suis sidéré

(Translated by Google) A shame that we notice with an orange shop closed when the opening hours say that it is open from 10 a.m. to 8:30 p.m.! A waste of my time! You have lost a potential customer. Next time try to keep your schedules up to date! 🤬🤬 (Original) Une honte que l’on s’aperçoit avec un shop orange fermé quand les heures d’ouverture disent bien qu’il est ouvert de 10h à 20h30! Un gâchis de mon temps! Vous avez perdu un potentiel client. La prochaine fois essayer de garder vos horaires up to date! 🤬🤬

(Translated by Google) For more than 11 years customer I went to the store yesterday for the purchase of a new smartphone. Well advised I bought the new Xiaomi. Very good service from your colleagues for the first steps with the new GSM. Unfortunately some accessories are not yet in stock, it's a shame. I have to go find them somewhere else. (Original) Depuis plus de 11 ans cliente je suis allée à la boutique hier pour l'achat d'un nouveau smartphone. Bien conseillé j'ai acheté le nouveau Xiaomi. Très bon service de la part de vos collègues pour les premières étapes avec le nouveau GSM. Malheureusement certaines accessoires ne sont pas encore en stock, c'est dommage. Je dois aller les trouver d'ailleurs.

Staff not coordinated with their services and delivery supplies

(Translated by Google) They failed to solve a simple flybox configuration problem by answering me we don't know how to do it. (Original) Non sono riusciti à risolvere un semplice problema di configurazione del flybox rispondendomi non sappiamo come fare.

Pire wifi de Belgique

will good the extra mile to help you, thank you

Very nice service. Prepaid Sim card for 15euro per month. With 4 GB data, 4000 SMS and 15 euro credit 30cent par minutes call. Very cheap. Always network. With gifts from orange.

Excellent customer service.