Went to purchase a small item . The service given by the sales person was exceptional. He spared a big amount of his time just to interact with us even though our purchase was negligible. Store is big with good collection and is of great space and ambience. Located at city centre with ample parking space. The service extended to us is commendable and will definitely visit the shop for our next purchase.

First showroom of one of the biggest jewellery group in the world.. Customer since long ago. And i would say best in the business.. Their old motto was beauty meets quality and they have best quality gold.. Showroom is huge and have large collection. Staff behaviour is outstanding.. I would recommend to all.. ❤❤❤ Malabar Gold..

Malabar gold jewellery. Near mavoor road junction Good selection available in ornaments. Good staffs Overpriced. Clean and neat shop. Good ambiance. Car parking available. Wash rooms available. Opposite of sangeeth silks .

I had very good experience on my wedding. Since it has very verity of collection that made me confuse. Happy that I choose this team. Special thanks for the wonderful service and support from Mr. izhanul hakku. Really happy with the service. Thanks a ton 🩷

We are regular customers of this gold retailer. I would rate this store - excellent - on each and every aspect. Be it the location, hospitality, variety - both contemporary and classic designs - nothing can come close to Malabar Gold. The newly opened artistry store in Kozhikode can dwarf 5 star hotels. Today, we were attended to by the sales staff Ms Raheesha. She was extremely polite and patient with us throughout our purchase. This lady was quite knowledgeable about the latest designs. Similarly , at the delivery counter, we were attended to by another gentleman Mr Charlie. He was quite helpful with our requests for specific packaging. Overall, the Malabar Gold guys know very well about customer hospitality and make sure we go back again and again. Every time, it’s always an amazing experience.

Malabar Gold and Diamonds, renowned for its exquisite jewelry collection, offered me an exceptional shopping experience when I chose my wedding ring and chain. Their reputation for quality and service was evident in both their Kozhikode and Bangalore stores, ensuring consistency in customer satisfaction regardless of location. The range of designs at Malabar Gold is impressive, catering to both traditional and contemporary tastes. The wedding ring I selected was not just beautifully crafted but also symbolized the elegance and quality the brand is known for. The intricacy of the design and the quality of the diamonds spoke volumes about their attention to detail. The customer service at Malabar Gold and Diamonds is commendable. From the moment I entered the store, the staff were attentive, knowledgeable, and genuinely interested in helping me find the perfect pieces. They were patient in understanding my preferences and provided valuable suggestions without being pushy, making the entire process enjoyable and stress-free. Another aspect that stands out is the transparency in pricing and the authenticity of the products. I was provided with all the necessary certifications for the jewelry, reassuring me of my investment in genuine and high-quality pieces. The ambiance of the stores, both in Kozhikode and Bangalore, added to the shopping experience. The stores' interiors are elegantly designed, creating a luxurious atmosphere that aligns with the exquisite pieces on display. In conclusion, my experience with Malabar Gold and Diamonds was nothing short of amazing. Their blend of exceptional service, a wide range of beautiful designs, and trustworthy quality makes them my preferred choice for jewelry shopping, be it for special occasions or everyday wear.

One of the best jewellers in my opinion. The staffs are so nice and really helpful. They have wide collection in each sections. They dont hesitate to customise it too. I really like the antique collection.

we had made a good purchase and happy with design/ patters.staff were very hospitable with good knowledge in product. We had a bad experience in settling bills. Expect a more professional and fast service in payment section.

Jeeja is a Good staff. She is maintaining good communication with costomers. Very kind person. I appreciate your efficiency and interest towards dealing costomers and making them more comfortable and showing respect towards them. Good job,👍

It was my second visit to Malabar Gold Calicut yesterday and the customer service I experienced was commendable. Guest Relations Team Bijili, Arya and one another owned keeping an eye on my two year old twins which made my shopping experience pleasant. It was because of them I was able to purchase a new anklet for my daughter which was not at all the plan for the day. Needless to mention salesperson Munnavar was so cooperative, patient to show the collections available to us even when I said I am just viewing but not sure of buying one. This trigged me to buy something more. I loved the experience and shopping on the second floor babies collection. The reason for my second visit was just that I loved the jewellery designs when I first shopped but hereon, I would step in to Malabar Gold each time I wanted to buy some gold from Calicut. Being new to the place, even the security uncle helped with an auto as we had twins. Kuddos to the entire team of Malabar Gold Calicut. Sharing money with you and owning something even if it's little is a happy experience. Thanks to the entire team and I would recommend this jewellery to all be it collections, customer service, parking and infrastructure facilities,... I'm not giving a 5 star just because it's too early and I want to explore more about their offers and discounts. Thank you.

One of the poorest customer service ever. Try to treat your customers properly. I hope the sales manager sees this and improve your service. I've been to your outlet in Angamaly and they treated us like customers. Here in Calicut they were treating us as if we went there to ask your ornaments for free. The funny part is that we told them that we are shopping for a marriage,expecting a better treatment, but I was wrong.

Malabar gold and diamonds is my all time favourite....i have been a customer of this jewellery for the past 20 or more years...i trust the quality of gold here...n the new building n it's new setup is definitely a way satisfying...

Worst experience. Had to wait for almost 2 hrs to get the item. A day before when visited a lady staff who was showing us the collection of bangles was not even interested to show what we were asking for and she escaped from there giving it to a male sales executive. Totally very bad experience. Claiming it's world largest showroom doesn't make sense when you have staff's with worst attitude.

Prchased a Watch of Fossil made last month from Vatakara Showroom.. Not a bad service.....But when I visited the showroom for expanding the chain, response were very bad. Visited Vatakara showroom at least five times for this purpose. Everytime they had excuses and even treating us like a begger.... Visited today also.... Need to train your front end staff as how to behave and help hopeless customers like me...Do not know what to do and whom to contact for a resolution. Very bad....

Very Bad experience from Calicut Malabar Gold..Had opted one Gold Purchase Scheme…promised demands while joining and gave one Book and to purchase any branches in India..But it doesnt have any information about the scheme we opted.But informed to come to Calicut by the smart staffs of Malabar Gold and we came from Kondotty by car,actually we have only walkable distance to Kondotty Malabar Gold… Once we reached at Calicut Malabar Gold, nobody knows about our plan & benefits and each staff have their own opinion about the plan..

Good collection in Royal, Italian, Antique designs. In 3 floors

Did all my wedding shopping from there. Awesome collections, gives good discount too. If your exchanging gold items with 916 hallmarking, full amount of gold,as from that day would be given without any deduction. I had pleasant experience from there and have received much appreciation for my jewelleries

My mom and I recently visited Malabar Gold and Diamonds, and we had the most delightful shopping experience. Our salesperson, Shijo T, made our visit truly exceptional with his great service. Shijo T's expertise in jewelry and gemstones was evident as he patiently guided us through their stunning collection of gold bangles, pendant chains, and earrings. He took the time to understand our preferences and helped us find the perfect pieces that matched our style and budget. We are extremely satisfied with our purchases, and we can't thank Shijo T enough for his excellent assistance. He truly went above and beyond to ensure our happiness. #Happy customer🥰#malabarmagic✨

Having good collection. Because of covid situation my brother and his would be took long time to select their size ring. Apart from that all good.

I recently had an excellent experience at Malabar Gold and Diamonds. The service was impeccable, with the staff going above and beyond to assist me. Their collection of jewelry is truly impressive, showcasing a wide variety of exquisite pieces that cater to diverse tastes. From the moment I entered the store, I was greeted with warmth and professionalism. The staff's knowledge and willingness to guide me through their extensive collection made my shopping experience enjoyable and stress-free. Malabar Gold and Diamonds not only offers a vast array of designs but also maintains a high standard of quality. Each piece reflects craftsmanship and attention to detail, making it a reliable choice for those seeking both elegance and durability.

Malabar Gold and Diamond Calicut is a great place to shop for jewellery, as it offers quality, variety and value for money. The store is well-known for its exquisite designs, craftsmanship and customer service. The store is suitable for anyone looking for a memorable and satisfying jewellery shopping experience.

Visited the new store - the store has updated collection as well. I really liked the Mine diamond jewellery collection (on the first floor) - earrings and bangles are what I looked for. The designs are modern and trendy. Mr. Ramkumar was particularly helpful. The ground floor has 18 carat gold jewellery that is super trendy and lightweight. I would recommend this collection for everyday work-wear.

I recently visited this stored with my mom and mother in law, and found everyone in the store very welcoming and attentive. We were helped by a salesman named Prasad K, he did an exceptional job understanding our requirements and offering jewelry selections based on our request. He was patient, polite and knew exactly how to cater to the customer’s needs..

Beautiful shopping experience at the world’s biggest jewellery showroom. Great collection and great staff. We were helped by Fousiya. She is very courteous. The experience Center was also amazing.

Had a great shopping experience at Malabar gold and diamonds. They have great collections of both gold and diamond. Been here to purchase many times this year. Each time we were served with great staff service and a very good shopping experience. We were assisted by staff Jileesh both of the times we came to purchase. He was very polite and provided us with the best service possible. Overall had a very good experience at Malabar. Highly satisfied!!

Favorite jewelry. Customer friendly service and latest designs are highlight of Malabar.

Nice service and well mannered showroom executives. We were were assisted by Mr. Ameen - who was in line with our requirements. Overall it was a nice shopping experience....

I wanted to express my sincere appreciation for the fantastic shopping experience we had at your store. The warm and welcoming atmosphere made us feel right at home. Thank you for providing excellent service and a wide selection of beautiful jewelry. We are delighted with our purchases and look forward to returning in the future. Keep up the outstanding work!

Walking distance from calicut new bustand/heart of the city. Huge infrasture with multiple storeys. Vast collection of Gold and diamonds. Staffs are friendly usually. parking space available. At peak times you might have to wait a bit for a staff to attend you due to huge crowd. A well known brand name after all.

Really bad experience with staffs, we are waiting around half an hour the bangles section nobody is attending up to now. Simply they are answering the lunch time due to that there is no staffs available.

Excellent customer service and selection. Spacious showroom well organised and presented..All staff friendly and welcoming, especially Mr. Akhil.. Thank you 👍

I recently visited a Malabar and had an absolutely wonderful experience. The staff were extremely knowledgeable and friendly, and were able to help me choose the perfect piece of jewelry to fit my needs. The selection of jewelry was fantastic, with a wide variety of styles and materials to choose from. Everything from the traditional to the contemporary was available, which made it easy for me to find something that suited my taste. Not only was the quality of the jewelry top-notch, but the prices were very reasonable. I was impressed with the variety of options available at a range of price points, so there was something for everyone. The shop also provided excellent customer service, with all of my questions being answered thoroughly and attentively. Overall, my shopping experience at this jewelry shop was fantastic and I would definitely recommend it to anyone searching for high-quality and affordable jewelry. The selection, knowledge of the staff, and customer service made it a five-star experience for me!

It will be the world's biggest jewellery showroom, covering an area of 1,10,000 square feet with five floors for shopping and three for parking. The Artistry Store, which will be a new global destination for gold and diamond shopping, incidentally is being set up at the same place where Malabar Group originated three decades ago. The showroom will offer a differentiated shopping experience and innovative bouquet of services to the customers. It has a dedicated wedding arena exclusively for the selection of ornaments for the brides. A bespoke suit will enable the customers to customise their choices. A privilege lounge with personalised services will be another feature of the showroom, to be run by a set of specially trained staff. The store has a set of experts who will brief the customers on the sourcing, value and features of different gemstones. The experience zone, set up as part of the showroom, offers an immersive experience to the customers on the gold and diamond manufacturing process. More than being a sales point, it has been conceived to be a jewellery tourist destination where the customer gets to know the depth, diversity and styles of traditional ornament making and jewellery craft. There will be a special pavilion to showcase the precious and age-old diamonds, jewelleries and antiques collected from across the world.

Spacious with play area, prayer room, variety of collection especially in zoul, and diamond collection.customer service is also worth mentioning..

Amazing service and amazing store. I was here to get some sets and loved the selection. The service by Shruthishna, was amazing. She was so patient while we were trying out each and every set. Loved the store and will definitely come back for more.

“I wanted to express my appreciation for the outstanding service I received. Your team’s professionalism, attention to detail, and prompt response exceeded my expectations. Keep up the fantastic work!” with Aiswarya has been an absolute pleasure. Her dedication, expertise, and proactive approach have greatly contributed

I had purchased few items at Malabar Gold Calicut new showroom. The showroom is huge and needless to say about their vast collection. Please visit their experience centre where you get to see how your diamonds are born to the time reach your hand. Mr. Prasad had assisted us who had a great patience and was ready to show whatever type of jewellery we asked for. Overall it was a lovely experience with Malabar Gold and diamonds and Mr. Prasad.

Ample parking area, Gold and Diamond with vast choice. Every one will be happy to purchase your choice of gold ornaments. The Securities in front of the showroom needs more training to wards greeting customer service.

Had a great shopping experience at Malabar gold and diamonds. I would like to express my sincere gratitude to Mrs Fousiya who guides us the whole day patiently, valuing our needs and requirements. She was so friendly and showed good customer service .Overall it was a great shopping experience .

It was a great experience with Malabar gold Calicut showroom. Best thing to be high lighted is they explain the benefits and value add to customers rather forcing to buy their jewelry. Polite staffs and Showroom was superb with an awesome ambiance.

Good service. But items where mismatched, we lost time due to it. When we got home one of the item had a flaw had to return it. Won't recommend

Had a great shopping experience at Malabar gold mavoor road branch. Excellent showroom, collections and nice ambience. Especially our sales man Mr.zakaria was also very helpful and kind.

Good quality Gold , Were you can also pre-book gold for upcoming events . Special way of payment are there advance booking form 1 month to a year . Average customer care service .

Very good collection of gold in good price. It's always crowded ,so get prepared and take a good care of self sanitization. Billing and purchasing was really quick which I am personally happy about. Overall good showroom to buy gold.

They have a wide rage of collection. Super for bridal jewelry. I bought a stud, with a bit of white gold on it. I loved it.

Nice experience, however, their super cute designs are not much seen in the store. Time to re-stock the cute collections!

The Malabar Gold team represents among the highest levels of customer service I have experienced. Great customer support received from the beginning to end of the process from Mr Ram, salesperson of Calicut branch. Great customer service and efficient communication. The team are really informed and go the extra mile at every stage. I would recommend them unreservedly.

Best experience . Should definetly take help from sharan . He have a really good choice when it comes to selecting jewellery according to ur preference . Manager moideen Koya also really helped us for the whole process

Great collection and good service. Arya is very helpful, she has great communication skills.

Good customer service. Special thanks to Aswin for helping us out. Very polite behaviour and good attitude towards customers

We had a great experience with shopping malabar . Mr: Mustafa helped us throughout the day while selecting the ornaments . Once again thanks to Mustafa . One major drawback is bathrooms are really dirty and uncleaned.

I have been visiting Malabar Gold for last 20 years.. Satisfied with service , employees are very nice and friendly.

The experience was so good. The person who assisted Mrs Dariya helped us so much. Thank you so much for polite and kind full response and the collection was also nice and had a variety of collection.

I made a purchase from here @ Calicut showroom i am happy with the design A special thanks to Shameer M K (Assistant Manager sales and services) Especially the quick response ; they have answered all my queries about the details of the product very hospitable

Excellent service and good collections, staffs are very hospitable and have well knowledge. Ms.Tintusha attended us and she was very much helpful and supportive throughout our purchase.

I’m a Permanent Customer Of Malabar gold Calicut showroom since 12years …. !! Malabar gold and diamonds Always Keep Excquisite Designs And Are Ready To Do Anykind Of Customisation As Well .🫰🏻 The senior staff Mr Manjith ,who handled Diamond section , He Never Say No ..For showing Any Design And Manufacture Jewellery.!! Recently, Smith.Hareesh Customised 2 chains for my daughter.. And It has come out So Nice…..!!! She was sooo happy And Satisfied ..!! Immediate Response From The Team.... And Completely Trustworthy Management!! It’s Appreciated …!!! Especially ,Director. Mr.Jawed , Well Executing each and every section of the showroom ..!!! Thank You so much having a Wonderful Experience Shopping. Would Love To Be In Touch In Future As Well. .... as a member ♥️ Thamannah Noushaf

Excellent Service from the Concerned Staff .Well Satisfied with this purchase..Trust for the future purchases as well Safir OK. Shameer,Shyamaja Sruthy PM Biji .some one mentioned Safir for the customer service..thank you so much..and cash Counter

The staffs are well mannered and welcome us with a very great smile and that's totally warming!! And collections are also really great!!

We went there to buy 2nd studs for ear piercing and helix rings. My daughter loved what she bought, though they didn't have a huge collection for this category. All other categories had a huge and beautiful collection. Looks like they are going to open across Ashoka hospital with a massive floor space soon, Could be one of the biggest in Calicut city.

I made a good purchase and was happy with the design and presentation of the products. The staff were very hospitable with good knowledge of the product.

Great store for trustable jewellery, customers are very welcomed and treated well . Always make sure we come before 5 or 6 otherwise it will be too crowded and won't get time to buy your desired piece

Would beg show room Collection is very good I like so much 🥰🥰🥰🥰🥰

Splendid . Nice Collections wife variety. Excellent customer relationship

Exquisite collection and service . One of the biggest gold outlets i have ever seen. One of the interesting part is the area where they explain about the origin of diamonds and it's processing with interactive 3D models.There is a personal virtual tryout area for gold ornaments ,which is also a unique stuff.Must visit place for gold lovers.

a Massive showroom. Despite being packed, it didn't feel that way because of the design of the venue. Due to the presence of double the workers, a confrontation occurred shortly. Ms. Suji was a wonderful, amiable member of staff.

Nice Shopping Experience, Well maintained and world class ambience in everywhere. Mrs. Surabhi was very customer friendly and helpful throughout the shopping. It was a great shopping experience at the Malabar Gold.

One of the best showroom all over india. Awesome customer service. Awesome interior Best collection.spacious parking. Nice vibe.

This new branch gave us the best service. Very spacious and peaceful Ambiance. Really happy with the customer service provided by one of the employee Mr.Zachariah. He is very patient and friendly And he showed us the best designs and I bought which i liked most. Also have big parking area😃

We had a wonderful experiencing purchasing from the Calicut showroom. As always staffs were very much helpful in explaining the designs in details. Special mention to Mr Anees who took us around and guided very well detailing the models which is very well appreciated. Thank you so much. Unit had mind blowing collections. Highly recommended for bridal ethnic collections.

Overall good experience best customer service, hospitality,.... But Someone in salesman told us lowest price of ring in diamond 34k. But we found diamond rings at the price of 15k,14k ect..also we bought one. That was very disappointing. If that salesman has no idea about the diamond ring's price range he should tell us but he miss guided us. Moreover that, it was very wonderful experience. other guy from sales team treat us very well and helped a lot 😍

They have a best unique collection from traditional to modern designs with better handwork designs. A better place to buy gold with a good customer service and comfortable space. Had a positive experience there.