TRENDS image

TRENDS

Clothing store Store Outlet mall Casual clothing store

😠 Such a worst experience I had from this store. By mistake they billed the wrong item which is of small in size instead of medium one,within one hour we just returned the item for replacement but the response from their shop manager was unexpected.He replied they can't replace the item,it's violating... People often mention store, Trends, experience, service, collection, customer, item, selection, dress, trends,


Address

Vallakalil Theatre, Krishnapuram - Mavelikkara Rd, Near to Vallakalil Cine Complex, Kerala 690101, India

Website

reliancetrends.com

Contact

+91 87141 34589

Rating on Google Maps

3.50 (721 reviews)

Open on Google Maps

Working Hours

  • Sunday: 10 am to 9 pm
  • Monday: 10 am to 9 pm
  • Tuesday: 10 am to 9 pm
  • Wednesday: 10 am to 9 pm
  • Thursday: 10 am to 9 pm
  • Friday: 10 am to 9 pm
  • Saturday: 10 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: store (12) Trends (11) experience (10) service (10) collection (10) customer (9) item (8) selection (8) dress (8) trends (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 VISHNU RAJ R. 3 years ago on Google
    Such a worst experience I had from this store. By mistake they billed the wrong item which is of small in size instead of medium one,within one hour we just returned the item for replacement but the response from their shop manager was unexpected.He replied they can't replace the item,it's violating the return policy and all. Actually we didn't wear the product itself ,just after seeing the product is of wrong size we went back to the shop.It was only a matter of changing the item. They replied that they can't replace the item which is already billed. The worst customer dealing I ever had with a shop.👎
    7 people found this review helpful 👍

  • 2/5 Bipin T. 3 years ago on Google
    COVID19 UPDATE : Kindly defer your visit until the end of this festive season. Just visited the store, zilch crowd management. ZILCH. You should limit the number of customers you allow into the shop at a time. (29/08/2020) --- The town lacked a decent clothing store and as such, the Reliance Trends is a great addition to Mavelikara. The rating takes into consideration the lack of decent alternatives to this store. Easily noticable from traffic, spread across 3 floors (Women,Kids and Men fashion respectively on floors 0-2) with a fair selection of garments. The staff is very helpful, the pleasant attitude helps gain more customers. Though the store offers great value for money, the selection could be much better. Getting the right size for a garment you really like, was kinda troublesome at the time. Hope they'll improve on that front. If you're in the town, definitely worth a visit. 🙂👍
    4 people found this review helpful 👍

  • 1/5 Neha P. 1 year ago on Google
    Cannot rate since I'm disappointed by the customer service. When I got to bill my dress the lady staffs at the bill counter told I cannot purchase the dress since that dress is meant for tomorrow's Christmas sale. Then why did they displayed it and the lady staffs disgusted facial attitudes mean I did something wrong to them. So please improve the customer service and be pleasant to them . Such a worst experience ever had.Dont deserve 1 star.
    2 people found this review helpful 👍

  • 3/5 Ajisha Shakeela J. 2 years ago on Google
    Not like other trends, they don't have enough collections. The staffs are soo nice.
    2 people found this review helpful 👍

  • 1/5 Bharat S. 2 years ago on Google
    Poor costumer service. Bad experience at the billing section as the lady was trying to manipulate with more sales pitch. Finally we even had to return an item which we purchased due to this behaviour from their staff.
    2 people found this review helpful 👍

  • 3/5 Rency S. 2 years ago on Google
    material is very good. But they don't have change to give balance. If you are busy keep change in your pockets.
    1 person found this review helpful 👍

  • 5/5 NISHALKOSHY P. 2 years ago on Google
    Good collection.I felt satisfied by seeing those collections.Good customer service.Overall everything is very good.Find thing you'll find difficult is the parking space.Cars are very difficult to fit.
    1 person found this review helpful 👍

  • 3/5 Suzanne G. 1 year ago on Google
    I agree that there is a good selection. But the customer service is absolutely the worst. I asked for another L size since I tried on a piece I liked for my friend's gift. They looked disgusted as if I asked something unacceptable. Please try to improve your staff. This very annoying.
    1 person found this review helpful 👍

  • 4/5 Sujeeth N. 1 year ago on Google
    Same like any other Reliance trends outlet.. Located near KSRTC bus stand.. Have 3 floors and separate sections for Women, kids and men.. Parking for maximum 3 cars..
    1 person found this review helpful 👍

  • 5/5 Adam J. 1 year ago on Google
    Quality clothes at an affordable price. Friendly staff and great ambience. Mens collections are excellent.
    1 person found this review helpful 👍

  • 1/5 Nikhil Raj P. 2 years ago on Google
    Pathetic service given by reliance trends mavelikkara.Executives behave like the customer should not come to trends again. This is not my first experience from Trends mavelikkara. Please provide proper training to your employees.
    1 person found this review helpful 👍

  • 1/5 Neethu P. 1 year ago on Google
    I feel a bad experience that we did 6000 rupess of purchase,even though they didn’t ready to give a carry bag. If we need carry bag we will pay extra for that.Already they are charging more price for the clothes comparing to other shops.why should they give atleast a free carry bag. They are not bothered about the customer satisfaction. Collections for childrens are less also.
    1 person found this review helpful 👍

  • 4/5 Hariharan S. 10 months ago on Google
    Staffs are very friendly and helpful. This is a small space, and compared to other trends showrooms dress collection is less.

  • 5/5 sarup k. 8 months ago on Google
    Good collection compared to Aiyappa.. Modern trendy. Only drawback is parking.

  • 3/5 mrJobs m. 10 months ago on Google
    Nice clothes, best quality products, but need more collections of latest trends

  • 1/5 Rajesh P. 1 year ago on Google
    1. Very slow staff 2. Very weird return/exchange policy . You can either exchange everything together or if you exchange one item then you loose the ability to return other items in the 15 day period.

  • 1/5 Adarsh M. 10 months ago on Google
    I recently had an unfortunate experience at Trends Clothing Store in Mavelikkara. While the salesmen were polite and friendly, the store's inflexible principles and policies left me greatly disappointed. My purpose for visiting the store was to purchase clothes for myself and a kurti for my nephew's wife, who was visiting us that day. The total bill amounted to around 6000 rupees. However, I encountered technical difficulties while attempting to make the payment through Google Pay. The cashier suggested splitting the payment into three parts, and I successfully sent 2000 rupees, which they received in their bank account. Unfortunately, due to another technical issue, I was unable to complete the remaining payment. In a time-sensitive situation, I kindly requested the salesmen and cashier if I could take the kurti I had purchased for 1500 rupees and return later to settle the balance. Despite their cordial demeanor, the store's strict policy prevented them from accommodating my request, even though I had already paid 2000 rupees, leaving an extra 500 rupees in their account. Feeling frustrated with the situation, I spoke with the store's manager hoping for a more flexible solution. Regrettably, the manager's hands were tied by the store's inflexible policies, adding to my disappointment. It became evident that the issue lay with the store's principles and not the salesmen or manager. Reluctantly, I left the store without the kurti and later returned to pay the remaining 4000 rupees. However, my nephew and his wife had already left, rendering the kurti unnecessary. Despite my request to cancel the item and receive a refund, the store adhered to their policy of no refunds once payment had been made. Therefore, I finally did not take the kurti even though I paid for it, since it was useless to me now and I was frustrated. My overall experience with Trends Clothing Store was disappointing, primarily due to their inflexible principles. I hold no ill feelings towards the salesmen or manager, as they were merely following the store's guidelines. However, the lack of flexibility and customer-centricity in their approach left me dissatisfied. Considering these circumstances, I find it difficult to recommend Trends Clothing Store. Their stringent policies and unwillingness to accommodate reasonable requests led to a disappointing shopping experience. I hope the store reconsiders its principles to provide a more customer-friendly approach in the future.

  • 1/5 Aswin D. 8 months ago on Google
    Experience Is too bad No collection for men Since treads started they are giving the sam e trend cloths no changes for any collection Especially for men And the people work there are so bad They don't want us to take out any cloths No They follow us So sad trends have become like this

  • 1/5 vimal j. 1 year ago on Google
    Is this part of your staff training that they learn how to cheat customers money using technique like incorrect billing or offer vouchers. Or is it practiced by few staffs under the platform TRENDS. Are you taking commissions. Kindly sort this out internally. Please value customers hard earned money.

  • 1/5 Alwin A. 7 months ago on Google
    we have to pay for the carry bag even after we purchased for 5000 rs

  • 4/5 DEEKSHIT 8 months ago on Google
    Good collection. 3 floor. Parking is little difficult. No separate parking space. Need to park on road side.

  • 3/5 Rajesh K. 2 years ago on Google
    At last! A trendy shopping place @ mavelikera They will need to stock up... Very helpful staff

  • 5/5 NIDHIN K. 1 year ago on Google
    Variety selection of casual and formal dress with an affordable price range

  • 5/5 sreeviyas k S. 3 years ago on Google
    Good Collection and Great Customer Service

  • 3/5 Biswajit Narayan N. 1 year ago on Google
    Small Shop . Not much veriety for buy. Go to Thiruvalla Trends for great experience. Btw I have seen the smallest Trends of my life 😜

  • 1/5 jerryjohn j. 2 years ago on Google
    Worst reliance trends ever seen.. do not go this place.. worst customer service.. no use of security service and staffs are least bothered

  • 1/5 Sreejith S. 2 years ago on Google
    Very bad customer service and contempt attitude towards customers. I bought dress from other Trends locations, but here the staffs are so arrogant. I think they don't have a manager to manage the store.

  • 1/5 pranap p. 2 years ago on Google
    M very disappointed wid this store ! There is no latest collection! I din get any support from the staffs ! I just took Wat I want n went to billing alone !!

  • 4/5 Ankitha A. 2 years ago on Google
    Limited parking space. Good service.

  • 4/5 Culture H. 2 years ago on Google
    Not have that much collections. Suggested to look for more shops in thiruvalla or ചെങ്ങന്നൂര്‍ or even kayankulam

  • 5/5 ANKITHA H. 2 years ago on Google
    M... Staff were good! Less collection for lil boys from 0 to 1. Girls ,ya pretty much. Women yes its a destination for you.... Car parking available...

  • 3/5 Krishnan 2 years ago on Google
    Good collection of jeans and T-shirts and other casual wear. Formals are very limited. Trends only have brands selected by them, most of the popular brands are not present in Men's clothing. I am astonished to know that Trends doesn't provide UPI, BHIM. No code scanning facility. The have Paytm that is not providing code scanning, only Paytm through App. It is a shame that the biggest corporate in India doesn't support BHIM

  • 5/5 Jithin D. 2 years ago on Google
    Best place for buying dresses and high quality offerd good selection also

  • 3/5 Baiju S. 2 years ago on Google
    Trends has a standard that set them apart from their competitors in Mavelikara. However they could be even better by offering more collections.

  • 1/5 nikhil g. 2 years ago on Google
    Very bad experience from Trendz mavelikara. No one assit me, no even interested to tell which floor

  • 4/5 Sidharth S. 2 years ago on Google
    Good collection of dress and so May types of dress. They have womens ware mens ware and kids ware. We have self selection and easy payment methord but the don't have upi transaction. Only have cash and card payment

  • 2/5 JITHIN N. 2 years ago on Google
    No much selection. Choice of location or expection of customers had a bad analysis. Old stocks, no much selection, not breathable store.


Call +91 87141 34589 Open on Google Maps

Amenities


  • Payments
    • ✓️ Google Pay
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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