1/5 Mark P. 8 months ago on Google
March
2023:
I
arrived
and
had
to
get
a
card.
When
I
arrived,
five
attendants
of
the
five
lines
had
one
person
at
each
line
and
I
was
the
only
person
waiting.
All
of
a
sudden,
about
20-30
people
showed
up
and
though
I
was
clearly
waiting
about
five
to
ten
minutes
all
to
myself
for
the
next
attendant,
I
was
completely
ignored
by
the
next
available
attendant
even
though
I
went
directly
to
her
and
told
her
I
was
next
in
line.
The
only
male
attendant
took
another
person
who
came
after
me.
In
all,
about
20
people
were
helped
before
I
was
finished
getting
my
card.
Every
attempt
to
speak
to
the
General
Manager
was
ignored
and
not
a
single
person
there
would
give
me
their
name
or
a
business
card.
To
make
matters
worse,
many
people
who
cut
in
front
of
me
were
laughing
at
me
in
my
misery
of
their
cutting
in
line
in
front
of
me....
imagine!!
All
staff
and
management
at
the
Regency
Casino
Thessaloniki
ignored
and
perhaps
encouraged
every
bit
of
this.
Then
the
head
of
security
says,
"don't
worry,
we
have
video
of
everything..."
like
that
is
going
to
assist
me
when
I
am
the
one
traumatized,
ignored,
and
laughed
at
by
those
cutting
in
line
in
front
of
me,
all
allowed
by
those
in
charge.
He
even
got
in
my
face
when
I
would
not
stop
asking
for
the
GM,
trying
to
intimidate
me.
When
I
did
discuss
this
with
a
woman
who
offered
to
compensate
me
with
dinner
(I
had
already
eaten),
I
told
her
I
wanted
to
speak
to
the
General
Manager
and
she
told
me
I
would
be
found
to
be
spoken
to.
I
gambled
at
the
black
jack
table
for
about
90
minutes...
no
GM.
Therefore,
On
the
way
out,
I
again
spoke
with
that
same
woman
who
again
refused
to
give
me
her
name
and
who
referred
me
to
another
person,
a
man.
I
was
speaking
to
him
and
he
said,
"whatever..."
I
was
still
being
ignored
despite
all
that
happened.
Finally
some
man
shows
up,
again
no
business
card
and
a
name
like
"Elias"
but
no
last
name,
stating
it
is
against
the
law,
and
that
he
is
not
even
the
GM
and
that
the
GM
is
not
even
at
the
Casino
that
day!!
Such
a
farce.
This
was
three
days
ago
now
and
I
gave
"Elias",
who
could
have
been
the
janitor
for
all
I
know,
my
business
card
for
the
GM
to
contact
me
to
discuss
this
mistreatment
and
trauma
by
his
staff,
management
and
other
customers
at
my
expense
just
because
I
am
a
tourist
from
another
country.
Further,
I
rented
an
electric
car
for
my
almost
one-month
stay
in
Greece,
and
the
security
guard
driving
a
golf
cart
told
me
that
the
five
or
so
EV
chargers
that
are
chained
off,
just
as
are
the
disabled
parking
spots,
were
"broken".
As
a
person
with
a
disabled
placard
and
in
need
of
an
EV
charge,
before
playing,
I
was
told
they
were
in
fact
operational.
Misrepresentations
everywhere
at
the
Regency
Casino
Thessaloniki,
where
no
one
has
names,
where
the
head
of
security
intimidates,
and
staff
treat
tourists
like
me
very
differently,
and
the
customers
who
are
favored
laugh...
all
while
the
management
does
not
one
thing.
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