1/5 Romina M. 6 months ago on Google
Update
with
a
reply
:
I
was
never
offered
a
bottle
of
water
and
the
answer
was
go
to
the
nearest
open
shop
to
buy
.
I
would
have
definitely
accepted
to
pay
1.5
eur
if
he
offered.
You
told
us
you
will
call
us
back
as
per
the
noise
but
you
never
did
.
I
even
told
the
front
desk
I
was
pregnant
but
not
even
that
was
taken
into
consideration.
Such
an
unprofessional
way
to
even
lie
on
your
reviews
.
Review
:
I
am
extremely
disappointed
with
our
stay
at
Domotel
Olympia.
From
the
moment
we
arrived,
we
were
greeted
by
an
overwhelming
amount
of
noise
coming
from
the
next-door
room.
Despite
bringing
this
to
the
attention
of
the
staff
at
the
reception,
they
were
dismissive
and
unhelpful,
claiming
there
was
no
one
staying
next
to
us
and
even
asking
for
the
room
number
–
as
if
I
should
be
aware
of
other
guests'
whereabouts.
After
multiple
attempts
to
communicate
the
issue,
we
were
promised
a
call
back
regarding
our
room
change
request
due
to
personal
health
reasons.
Unfortunately,
that
call
never
came,
leaving
us
stuck
in
a
room
that
not
only
reeked
of
plastic
but
also
had
a
leaking
shower,
resulting
in
unpleasantly
damp
conditions.
To
make
matters
worse,
the
towels
provided
had
an
unbearable
stench
post-shower.
In
the
evening
(around
23:00)
we
asked
the
reception
for
a
bottle
of
water
.
But
OFC
they
did
not
have
any
water
by
the
reception
and
he
could
not
bring
one
from
the
bar
cause
it
was
closed
.
We
were
suggested
to
walk
10
min
to
a
shop
to
buy
.
Whole
hotel
not
having
a
bottle
of
water
that
was
another
nice
surprise
.
The
only
silver
lining
of
our
stay
was
the
breakfast,
which
was
a
small
consolation
for
the
multitude
of
problems
we
encountered.
There
is
no
parking
not
even
to
unload
your
luggage
.
On
the
top
of
the
cake
we
got
some
cake
or
food
on
the
door
of
the
room
the
next
day
.
I
assume
from
the
next
room
“
that
no
one
stays”
Ultimately,
we
had
no
choice
but
to
endure
these
unacceptable
conditions
for
the
duration
of
our
one-day
stay.
Upon
check-out,
I
mentioned
the
issues
to
the
receptionist,
who
inquired
if
we
had
previously
reported
the
problems.
Frankly,
I
am
appalled
by
the
suggestion
that
I
should
have
dedicated
my
limited
time
to
addressing
their
maintenance
and
service
shortcomings.
I
made
a
single
request
for
assistance
during
our
stay,
and
the
complete
lack
of
response
or
support
from
Domotel
Olympia
is
utterly
disappointing.
I
will
not
be
returning,
nor
can
I
in
good
conscience
recommend
this
establishment
to
anyone
seeking
a
peaceful
and
comfortable
stay.
2 people found this review helpful 👍