1/5 Ece D. 5 months ago on Google
I’m
writing
this
review
as
a
response
to
my
friend
Metin’s
review,
and
the
personalized,
wrong
and
rude
response
he
gets
from
the
restaurant.
First
of
all,
we
were
3
friends
with
2
kids
from
Spain,
Ukraine,
Turkey.
I
personally
have
Japanese
and
Thai
restaurants,
and
my
friends
are
also
in
F&B
and
luxury
service
businesses.
So,
we
have
a
good
understanding
about
service
standards,
and
we
never
complaint
about
the
behavior
of
waiter
that
was
the
only
reason
why
service
rate
was
3
star
in
previous
comment.
As
a
restaurant
owner
I
value
each
of
my
guests
opinion
with
respect
even
if
I
disagree,
and
I
expect
same
from
the
places
I
go
as
well.
About
your
response,
I
kindly
would
like
to
correct
some
of
the
details,
since
I
was
also
there:
-
We
specifically
told
we
don’t
want
something
sweet
but
sour,
and
he
added
that
I
can
ask
for
them
to
make
more
sour
if
necessary.
At
the
result,
we
had
couple
sip
and
asked
for
change
if
possible,
and
got
response
as
“sure”.
-
About
Baos,
I
have
never
had
that
big
bun
so
it
maybe
the
reason
why
it
smelt
raw.
But
it
wasn’t
the
way
I
used
to
have
bao
for
sure.
-
About
check,
there’s
a
miswriting
in
the
previous
comment.
Spring
rolls
were
complimentary
by
waiter
and
was
not
included
in
check,
but
were
still
tasteless.
Also,
for
risotto
we
said
let’s
wait
until
we
have
baos,
and
as
waiter
also
confirmed
at
the
end
there
was
a
misunderstanding.
-
Lastly,
how
we
can
be
irritating
while
trying
to
be
polite
enough
to
finish
spring
rolls
that
we
didn’t
like
in
order
to
respect
waiter.
Anyway,
I
think
these
details
is
enough
for
one
night
and
to
be
honest
I
have
received
so
many
feedbacks
in
my
career,
and
some
of
them
were
really
hurting.
But
never
disrespected
any
of
my
guest
as
you
did,
but
welcomed
and
hoped
to
meet
them
again.
I
think
what
you
did
was
irritating
in
that
response,
hope
you
continue
happily
with
the
segment
you
aim
cause
as
you
mentioned
we
are
not
one
of
them.
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