1/5 Stephen K. 1 year ago on Google
I
have
been
attending
happily
Small
Villa
Kenol
and
MΓ»toho/KarΓ»gia
most
of
this
year
for
MΓ»githi
all
night
Dances,
meals
&
drinks.
On
December
9,
2022,
intending
to
dance
all
night
long,
have
my
meals
for
two
days
at
the
establishment,
I
pre
booked
a
KES1K
($8.13)
room
for
Saturday
10
2022,
night
with
checkout
on
Sunday
11
2022
with
an
understanding
fully
discussed
with
the
duty
receptionist
named
Zeinabu
that
I
could
check-in
as
early
as
6am
with
no
additional
cost.
I
then
danced
and
ate
on
location
then
proceeded
to
Quiver
Kenol
for
more
fun
till
6am.
I
walked
back
to
Small
Villa
and
again
confirmed
my
arrangement
with
the
receptionist
on
duty,
Carol,
about
our
arrangement
and
after
consultation
with
Zeinabu,
who
was
off
duty,
by
phone,
the
deal
*was*
confirmed
and
I
checked
in.
I
then
left
to
go
pickup
my
bags
which
were
at
a
friend's
house.
On
return
at
about
4pm
the
room
was
locked
and
the
manager
informed
me
that
I
had
to
pay
more
for
the
night
as
my
prepayment
covered
the
day
only.
Despite
my
explanation
and
confirmation
of
our
arrangement
by
the
receptionists
the
rude
Manager
walked
away
shouting
that
I
had
to
pay.
So
I
took
my
baggage
and
left.
To
those
that
may
care
about
my
experience,
all
I'll
say
is
this;
I
consider
this
theft
&
dishonesty.
*I
will
never
spend
another
single
shilling
at
the
Small
Villa
Brand
unless
I
receive
an
apology
from
the
management
or
owner
and
get
my
money
back.*
I
will
forever
advise
my
friends,
family
&
others
to
avoid
the
establishment.
I
will
also
remove
any
positive
promotions
that
I
was
sharing
online.
If
they
don't
want
my
business
then
that's
ok;
I
will
give
them
none!
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