Huduma Centre, Thika - Government office in Thika, Kenya

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Our Ranking


X37H+CG7, Upper Rd, Thika, Kenya



+254 20 6900000

Rating on Google Maps

3.90 (93 reviews)

Working Hours

  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 5 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 5 pm


Frequently mentioned in reviews: efficient (6) government (6) Good (6) Thika (6) service (11) services (17)

  • 5Eston K. 3 years ago

  • 5Davi S. 5 years ago
    They offer fast and efficient services and are very managed in their way of service.

  • 5Vincent O. 5 years ago
    The officer s were warm and kind

  • 5anthony g. 2 years ago
    I popped in there to get fingerprint capture for my good conduct and i was served with utmost professionalism; no delays at all and mind you it was over lunch hour. I honestly feel they are the best in terms of customer service and delivery. The lady who takes fingerprints at till no. 16 should really get a promotion. Thanks for making government services easier for wananchi.

  • 5Martin M. 5 years ago
    Best fast and efficient services and also strategically located.

  • 5Arthur K. 5 years ago
    Services rendered efficiently. 👌 👌

  • 5Eli J. 5 years ago
    Good place, quick and effective

  • 5Alex M. 5 years ago
    Personable staff

  • 5Eshiwani M. 5 months ago
    Not crowded and the wuick service delivery

  • 5Nosta a. 1 year ago
    Need any government services around Thika visit Huduma center Thika next to Thika stadium come with your national ID and get a quick response on the national services.need a national ID, birthday certificate,voter registration,egovernment service

  • 5Tris B. 4 years ago
    Long Queues and they close at 5pm

  • 5Waithaka M. 4 years ago
    One stop shop for Government services

  • 5Teacher Sir Steve W. 3 years ago
    Good place for all your office needs in one stop mall. Services like NHIF, NSSF, HUDUMA NUMBER, IDENTITY CARDS, KRA PIN, HELB, title deeds, BIRTH CERTIFICATE, DEATH CERTIFICATE and all you need from your government. The services here are fast and corruption free

  • 5Bryan M. 5 years ago
    Thoroughly efficient

  • 5Emmanuel M. 2 years ago

  • 5Leonard M. 4 years ago
    I got a print out of my pin certificate in under one minute.. Excellent service.. Keep it up..

  • 5Caroline M. 1 year ago
    The service was quick and friendly at the Civil Registration Births and Deaths office.

  • 5dominic n. 1 year ago
    Fantastic Customer Service.I was there on Monday for finger prints capture and i was served with 10mins..Good work and keep it up to the gentleman and the lady in Teller 14 issuing police Good Conduct..They are too friendly and welcoming.Congrats

  • 5Alexander N. 3 months ago
    Whoever did the floor should be in jail, those tiles are floating on an uneven ground.

  • 5Francis M. 3 months ago
    The services were quick and efficient. Friendly and proffesional staff who are willing to assist or rather solve ua problems positive energy and spirit admired..

  • 5Caleb W. 2 years ago
    I was served well. If you are looking to get your birth certificate or one for your child, you need to visit the sub-county civil registration offices where the hospital of delivery is located. e.g if born at Kijabe Hospital, visit birth and death registration office at Limuru town.

  • 4Joseph Kamau (. 2 years ago
    This is a service by appointment Centre that’s taking government services nearer to its citizenry. It’s a one stop shop for most of government services like Good conducts from DCI, Driving Licenses from NTSA, KRA, NHIF, NSSF, Huduma Number collection, Posta, ID replacement, HELB, EACC, Birth Certification, etc. This is one of the most efficient Huduma Centres. The staff are friendly and willing to assist.

  • 4wallace m. 1 year ago
    Loved their super fast services for nssf registration 👍

  • 4Peter N. 1 year ago
    Very fast services

  • 4Samuel J. 3 years ago
    All Government services when in Thika, surrounded by Central Memorial Hospital, Thika stadium and NHIF offices around.

  • 4John K. 5 years ago
    The individuals are a warm and calm bunch, who are very friendly. Other than that, you might want to visit the place very early, or you might find yourself in quite a pickle... The place gets crowded with the public.

  • 4Samuel K. 3 years ago
    Services♨💯.Speed 3/ 10 Efficiency5/10 I have an issue with the drive through metal detector🔰It can keep you there for 5+ minutes

  • 4Lewis N. 3 years ago
    As with all huduma centers, it's great for all service needs...

  • 4Stephen M. 4 years ago
    Good Hh

  • 3Colins M. 1 year ago
    Crowded. NTSA Thika has very poor services

  • 3Wycliffe M. 2 years ago
    A perfect place to get government services like NTSA related services, CRB, NSSF, EACC, Birth certificate, ID card, AGPO, Police among others they're organized and efficient make sure you book your appointment online first before the day you need a particular service.

  • 3James M. 5 years ago
    Efficient service

  • 3Pharis K. 4 years ago
    Quick processes

  • 3Sylvester K. 2 years ago
    It's ok, but a little crowded

  • 2Steve M. 5 years ago
    good kodakta

  • 1Mr. M. 1 year ago
    I have been going there for 2 weeks now about posting my DL for endorsement. They say such services won't be offered until unspecified time. Funny thing, no where else to get assistance. Ntsa thika refer you there still. VERY CONGESTED!!!

  • 1christopher i. 5 years ago
    Customer service over the phone is substandard and unhelpful!!

  • 1Kate K. 9 months ago
    Made am appointment for 9am but waiting time was almost 2hours. Apparently, the bike riders had a registration date with the centre as well. The congestion was ridiculous 😭😭

  • 1terryteresa w. 11 months ago
    Today is day two and still the person at the payment section is not available. Everything else was fine but this guy has made me come the 3rd day now. Hii no madharau just get someone who is ready to work

  • 1prime w. 4 months ago
    Improve ntsa systems. 5hrs wait is even mental torture!

  • 1Mary M. 2 years ago
    Only one person serving slowly at the birth certificate counter and clients are many.

  • 1esther s. 2 months ago
    Slow, very slow especially on good conduct processing ... they should definitely improve on efficiency

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Last updated: 2023-02-14