5Robin K. 5 months ago

This place is nice You shop all your desirable items in a single building Must be nicer

4J. 5 months ago

Your one stop supermarket for shopping. Fresh items and food staffs ...had nice shopping experience in there...

5Michael M. 6 months ago

Super cool, I love all shop attendance by how they help while picking items and showing you how good they are,,, I love the work of customer care desk by helping get the naivas card.... Their products are good and have good price per item...

2wanjiku m. 6 months ago

I won't even mention the inconvenience with poor network. Paid for 2 brown chapos only to get home and get one stale white and one brown. If the brown ones were sold out maybe ask the consumer whether the alternative is alright due to dietary reasons!And the packaging 🥱

1Titus M. 6 months ago

Poor customer service...woe unto you if you are served by a certain lady... Worse if you're using a gift voucher...they'll tell you ,"there's no network" come back another day as if they're doing you a favour.

4Mark M. 6 months ago

They have great offers just for you, the one in thika is a spacious outlet so I definitely think they have what you are looking for. Happy Shopping!

4Kristine W. 6 months ago

It's a good place to shop and the location is ideal too

1LadyDee A. 7 months ago

The staff are rude and arrogant I didn't like the place I highly discourage anyone from visiting it

5Clement K. 7 months ago

I would generally say the supermarket has got you covered in all needs you have whether its household items electric appliance grocery and fresh produce drinks etc . You can choose to pay via cash or via mpesa or via cards its your choice.Yaani kila kitu chenye unataka utawai apo naivas

5Maggie K. 8 months ago

It's the best supermarket in Thika, services perfect , they have a variety of products of different brands unlike other supermarkets.

5Sandra N. 8 months ago

Everything you could ask for in one place....nice service.... customer friendly staff..nice place to shop as they have variety of discounts....take advantage of their offers..worth the trouble. Your home of economy shopping

5Faith J. 8 months ago

All I can say of that that place has really changed, in terms of service and quality.. Its great. I give it a 5star

4david m. 9 months ago

Nice place for all your home shopping... Clean and very supportive staff

4Dickson G. W. 9 months ago

The place is good, they have the same range of products with the fair prices that Naivas has continued to offer throughout. Their bakery section is usually the best in town, for any kind of cake, this is the place to order, they will always be on point and on time!! Some few challenges to expect: parking. It's on a busy street with matatus and technically it's hard to get a slot on that lane. Apart from the kitchen items and goods, all other items are on the first floor. I wish there was more space on the ground floor to let the place be less crowded.

4Daniel O. O. 9 months ago

Very big and all your needs will be met from fresh food to stored ones

5ruth m. 10 months ago

I love it. Organized but usually crowded.

4David Karanja W. 10 months ago

Very clean...quick services and the elevators to the upper floors just finishes it as a piece of great market...

4Murathime G. 11 months ago

The place has a small footprint, but hits the spot just like an ice cold glass of water on a very hot day.

5Wangui T. 11 months ago

Everything under one roof. Vast variety of items at affordable prices.

4Malcolmx S. 11 months ago

Good place to shop... Reasonable prices... Always full in the evenings but the lines are always moving

5Ann N. 1 year ago

A good place to get quality household items all under one building. Great customer service from cashiers and attendants. Well arranged shelves which makes it easy to get what you need. Queues are usually long especially during the end month.

5Stephen G. 1 year ago

Among the One-stop shops once in Thika Town. Explore the place to have a fresh shopping experience and pick goods that match your wallet. Be observant for discounts!

3risper m. 1 year ago

It's just okay. Though I didn't get what I was looking for. I.e. normal minced beef and milk chocolate covered digestive biscuits. 😏

5Stephen B. 1 year ago

Like other naivas supermarkets, this center achieves customer satisfaction by displaying a variety of standardized affordable goods as well as shopping cards that encourage regular shopping

3Emiel 2. 1 year ago

It is ok but not super. One thing that keeps annoying is the double security check before entering and that you are obligated to leave your back outside. You have to learn to give some trust to your customers and do security in more modern way, via monitoring cameras in the shop and doing random checks after check out, treat me like a human being instead of this criminal,

3Rebecca J. 1 year ago

Naivas,Thika is a good place for shopping, It has good customer service and I would advise you to shop there.

5Simiyu B. 1 year ago

I loved the great commodities in this supermarket that are cheaper to satisfy customers wants

4GITONGA M. 1 year ago

An amazing retail outlet with great customer service and diverse quality products!

5Benson T. 1 year ago

It has a well organized store and the staff are very helpful

5Kevin W. 1 year ago

Lots of great offers and fresh bread from.tbe Deli section of the supermarket

5Lesley S. 1 year ago

The soldiers are good they make an effort of even greeting you before they scan you and the supermarket is nice and ambiance

5John W. 1 year ago

Nice one .and the best service ever

4James K. 1 year ago

Good customer service,ample parking

4Fenvick S. 1 year ago

Amazing service and a wide selection of affordable commodities for all your shopping needs. It's truly a one stop shop.

5Samuel K. 1 year ago

I actually love the place,its amazing n fun to shop

5Emmanuel B. 1 year ago

Great customer service and good space

5Francis M. 2 years ago

An awesome experience everything under one roof

4SAMSON A. 2 years ago

Prices are pocket friendly Good and Clean environment

5Manuel Q. 2 years ago

Loved it. Is a business plaza with a supermarket Naivas ground floor

5Simon M. 2 years ago

There you get quality goods at a fair price.

5Mosmed m. 2 years ago

The best place to shop in thika

5Rose W. 2 years ago

Smart move by the staff. One has to pay for the food at the deli before getting it. Makes sure you have it hot ☺️

4Brian M. 2 years ago

Secure underground parking. But very steep for driving in and out. Car needs to be strong/in good condition.

3Vincent O. 2 years ago

Well stocked with a reasonable sequence of products as you move along the aisles. Wheelchair accessible as there are ramps at the parking lot, entrances and exits. Shuttling between different levels of the building is facilitated by an escalator ramp

5chris n. 2 years ago

Great customer service

5Wanjiru K. 2 years ago

Good merchandising,spacious aisles,a good cooked food and cakes variety,friendly staff

4Fredrick N. 2 years ago

Good one

5Saminjoh j. 2 years ago

It's Awesome and well organized

5Betty W. 2 years ago

Nice place to shop with underground parking

4Michael K. 2 years ago

One of the leading supermarkets within Thika town, with a good variety of household supplies, electronics, groceries, foods, clothings, etc. The supermarket provides underground ample parking space for shoppers, convenient wheelchairs spaces, and conveniently located for ease of access.

5Queen J. 2 years ago

The service was cool

2Gladys W. 2 years ago

Too congested

4James P. 2 years ago

Awesome....

5J. M. M. 2 years ago

All in one shopping experience in a Clean, easy access, secure parking environment.👍🏽👍🏽

1G. 2 years ago

Whatever price they have on an item is different from when they ring it up. I was buying a bike which cost almost 900 more.

5Andrew K. 2 years ago

Very nice place

5Chef S. 2 years ago

Best shopping for you

5Kabillionaire S. 2 years ago

Their gift shop has limited variety of jewelry

4Joyce K. 2 years ago

Nice experience, almost everything is available,,,though not spacious

3NDUATI D. 2 years ago

Nice parking

3Wanjiku G. 2 years ago

Ok

5Boaz N. 2 years ago

Good

5lilian m. 2 years ago

Superb

5harris n. 2 years ago

Efficient

4Denny K. 2 years ago

Convenient

5Caroline W. 2 years ago

Great customer service

4Gakii N. 2 years ago

Not bad, but need to have more space. It's so squeezed. Av more quick cashiers too

4Stanley C. 2 years ago

Great service

5Wanjiru M. 2 years ago

Service was excellent

5John M. 2 years ago

The place is usually overcrowded in the evenings

3Arlecks W. 2 years ago

Great shopping experience.

5Ytzak M. 2 years ago

Awesome place with variety of choices

5lilian m. 2 years ago

I got everything I needed.

5Mohamed J. 2 years ago

Great

5Lennah N. 2 years ago

Excellent

4Farm Mode A. 2 years ago

Agree

5William M. 2 years ago

Cool

5Lucy N. 2 years ago

I can't complain, it's was the best

5Collins M. K. 2 years ago

Its a nices shopping supermarket 😍😍😍

4Robert K. 2 years ago

A bit of congestion. This is due many of us who are really in love with Naivas. Wish we could another around Town... Otherwise, good service and hope this continues even being better. Thanks to management.

4Kelvin W. 2 years ago

Busy place. Employees however seem seasoned and know location of products on the shelf.

5EVANS M. 2 years ago

Best at customer service

5Magda C. 2 years ago

Very organised

5The Don Of M. 2 years ago

Best Supermarket

5Timothy J. 2 years ago

It's an awesome place... Mostly I enjoy the gaming lounge on 5t floor

5Vincent N. 2 years ago

Fast and efficient shopping under one roof. Spacious basement parking too

5Peter s. 2 years ago

Great place

4Michael G. 2 years ago

Naivas located at far right end of thika town. It's quite a great place to do all your shopping experience. Goods are fairly priced and very nice customer services. Only problem is it not spacious.

2Elizabeth M. 2 years ago

The billing area is quite congested. Staff are friendly and stern when it comes to wearing a mask at all times which is great. It's up to the customers to maintain social distancing by standing at the marked spots. There's a great anti theft machine that goes off every so often only to be determined that the products had not been ringed up properly or that the packing attendant had mistakenly packed an item that was not supporting to be there.

1Nehemia O. 2 years ago

The worst costomer service ever I hated this place