Kenya Power And Lighting Company-Thika image

Kenya Power And Lighting Company-Thika

Electric utility company

😠 Kenya Power in Thika recently have been causing alot of inconvenience without notice nor an explanation. We can't have specific places in Ngoingwa having blackouts after every 2days. This is so unfair. You should communicate if there's a planned rationing or give an apology for an unexpected blackou...


Address

Township Kenyatta Thika Arcade Thika Town, Kenya

Contact

+254 709 706411

Rating on Google Maps

2.50 (17 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 5 pm
  • Saturday: 8 am to 12 pm
  • Sunday: Closed
  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 5 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Edwin M. 3 years ago on Google
    Kenya Power in Thika recently have been causing alot of inconvenience without notice nor an explanation. We can't have specific places in Ngoingwa having blackouts after every 2days. This is so unfair. You should communicate if there's a planned rationing or give an apology for an unexpected blackout. This is unacceptable.
    4 people found this review helpful 👍

  • 1/5 Joan W. 6 years ago on Google
    Poor customer service. They don't attend to customers needs
    4 people found this review helpful 👍

  • 1/5 Virginia W. 2 years ago on Google
    Very poor services, no electricity in section two, one side has electricity the other lower side has no electricity, kplc thika is not picking up calls, this has gone own for a month now, the outage of yesterday started from 7:45pm till now, nothing is been done
    3 people found this review helpful 👍

  • 2/5 Kim kanyatti j. 8 years ago on Google
    Think twice before calling off-hours. My call took around fifteen minutes listening to a talking machine and instrumental/ jazz melodies. The machine on intervals kept encouraging me to wait for the next available call agent only for it to hang. Very disappointing knowing i might spend the second night in darkness.
    2 people found this review helpful 👍

  • 2/5 Patrick K. 7 years ago on Google
    How can customers be served fast?
    2 people found this review helpful 👍

  • 4/5 isaack m. 5 years ago on Google
    Improving the services for all people
    1 person found this review helpful 👍

  • 1/5 Dr. Judy M. 3 years ago on Google
    They do not reply to people queries.

  • 1/5 cammy m. 3 years ago on Google
    No help from their emergency no

  • 2/5 Murithi K. 5 years ago on Google
    No parking for visitors. Washrooms need work

  • 4/5 faith n. 9 years ago on Google
    Kenya power substation thika

  • 5/5 Paul K. 1 year ago on Google
    The best


Call +254 709 706411 Open on Google Maps

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