It was a wonderful experience, the rooms were cozy the staff very friendly, it has a dance floor and evening music and dance is superb experience, though the food is only average.. But overall a an experience worthy for praise.

Incredible, we came to take the lunch here. We toke something to drink before and when my children want to use the pool they said that we must to pay 750ch each for children, and 1500ch adult. In total 4500ch for family!! They are trying to stolen my!! Not recommended!! By other side, very crowded! 350ch for one fanta... Incredible!! Please, don't come here!!

Lovely holiday destination in Watamu, very friendly environment for kids, the swimming pool and pool games are very entertaining, the buffet it excellent, sits on a very clean beach front so you have an option to enjoy the pool or the beach, yhe cocktails are amazing! Very good conference facilities, excellent placr for team building with very friendly package! Definitely recommend

The stay at Turtle Bay was memorable! They can host large groups comfortably as the hotel has a vast land right at the Beach front. Very beautiful rooms, made in Swahili theme and well maintained. All the Staff we interacted with were very friendly, helpful and welcoming! The fact that it's a beach hotel makes it stand out- its located along Watamu clean sandy Marine beach. The rooms have an amazing view of the ocean. WiFi available in rooms, conference halls and outside. The meals are delicious freshly prepared and lots of drinks served. The Resort is good for families with kids as they have play areas specifically for kids. Overall, the experience was great and memorable.

Having enjoyed staying at Turtle Bay before, I knew what to expect - I thought. Since Covid the hotel taken any business it could and is now predominantly used by young Nairobi locals and business guests. Both of these groups seem unable to consider that there are other guests. Phones are ubiquitous, usually playing music, so half a dozen people equals half a dozen different tinny hip hop tunes ringing out, even on the beach area during the day. Several groups had loud speakers which they took to the resaurant areas, verandah and designated 'quiet pool'. The management tried half-heartedly to reduce the volume but gave up fairly quickly. The general manager's comment of 'They're not usually here for long' didn't really help. Note: Unless you are alover of hip-hop, this makes the rooms overlooking the quiet pool unpleasant now. The adjacent hotel Media Palms has now opened for business and has irregular and un-notified discos that are extordinarily loud and carry on until past midnight - this makes the sea front rooms unuseable even with ear plugs. Again, the management were not concerned or particularly interested. Sadly a very unpleasant stay and I've cancelled my future stay despite loss of deposit.

The hotel is situated in the nice turtle bay beach at the Watamu marine park. The hotel has an affordable All inclusive package. Food and drinks available. Very quiet environment. Has an adult swimming pool separate from the common pool. Rooms - Are the adage style. Understandable coz this is a facility more than 50 yrs old. Rooms are very Well maintained. Additional kits like fridges and iron box would be nice. The telephone extension was also unserviciable in our rooms. Service - very good service. Waiters will not let you stay with an empty glass of water,juice or drinks. The all inclusive drink options has very limited low quality drinks though. Location. It has never been this perfect. This is their forte.

Amazing experience, all the staff were polite and friendly. The hotel actually gave me 'vip' treatment on my birthday night, lots of 🎁 too. I'll surely go back!

A kid friendly resort with a kid zone, playground, and activities for children. As a lover of the beach, I would have liked more of the focus to be towards the beach. Sadly, the ocean views are hidden from most of the resort, rooms, and even the poolside.

Title Bay Beach Resort is a one stop destination. You get all u need from food, Swimming pool, souvenir, nature walks, diving, snorkeling name it. It's all there. The staff are really friendly and the place is hospitable. They have a special pool for kids with an instructor at hand and they also have first aiders and divers at hand incase of unforeseen emergency at the waters. This is a place to be anytime u need a holiday.

° Staff dress code 7/10 ° Rooms 6/10 ° Dining services 3/10 ° Food and beverages 5/10 ▪︎Hand tags were really annoying. ▪︎Train your staffs on the importance of kindness and politeness especially to kids. ▪︎A certain chef made a person I was in company of swear to never set foot there again. ▪︎You can do better by doing some renovations, change paint and do re painting, get modern cutlery, new textiles and increase the number of security cameras in the premises.

Hotel is great. Staff and service is excellent. Food is good. Loved the pancakes especially, the Pineapple drink with some whisky was delightful. Pools are great too. Standard rooms are somehow clean, can't walk barefoot though. With two beds in the room. Hot shower water, some coffee satchels and hot water kettle were also awesome. Should have some slippers in the room atleast.

I love this place. The environment is heavenly like a paradise, with birds chirping the atmosphere is breathtakingly cool. The balconies in the mornings and evenings are just out of this world. I had one of the most beautiful experience here and I look forward to going back again.

Good service. Good Food. Rooms need to be maintained. Room phones not working, no shampoo or shower caps in bathroom

I really enjoyed my stay here and think the staff give their best. The rooms were great and conducive for families and would be even better with a bit of upgrade on linen and a clean on the air-con systems to eliminate any mustiness as regular best-practice.The food was soul-full; offering a balanced variety of dishes and catering to the needs of everyone. As with any workplace, the staff could benefit with a frequent boost to morale, but I can count many who were extremely pleasant, professional and spot-on, on delivery and assistance. More cultural performances and live bands are requested. Pool was clean and exquisite. The activities are also sufficient. Thank you Turtle Bay- would definitely come again!:-)

Rooms are nice, but a bit dated. Food at the main buffet was excellent. Pizza restaurant wasn't very good. Pool area is great, lots of good shallow area for kids to play.

Our stay, once again was wonderfully enjoyable. Its the extremely happy and friendly staff that make your stay so comfortable. They make you feel at home and special throughout your stay. Couldn't ask for anything more, except better music in the evening...bring back the live bands!!! The entertainment n the evening at the moment is poor.

We stayed for five days from 27th Sept to 2nd October,23 . First day, we were bit disappointed but as day passed our disappointment vanished. Beautifully curated lush green tropical garden, rustic look if hotel amazed us and felt connected to Kenyan soil immediately. Being vegetarian, they accommodate us well. Staff is very friendly and helpful.

Their food was disappointing, but I loved the Banana bread the chef did a marvelous job and their turtle puch/rum was good. I enjoyed eating okra it was so fresh and delicious. I think they need to renovate their rooms to be modern. Remember to carry your own iron box they don't provide in the rooms. I think the management should introduce the small refrigerators in the rooms that would be a plus!!!

Great service. Room had a functional AC and fan. Request for insecticide to mitigate the mosquitoes and other bugs. Service is great with friendly staff. Food is not the best as it lacks flavour.

You can never go wrong with Turtlebay. Absolute value for money, extremely friendly and professional staff, great food, views and rooms. They have a quiet pool for people who prefer silence. And they have a snack bar throughout the day, so their all inclusive offer is legit 💯

This was our second stay in Turtle Bay Resort and we were very happy with everything. Food is so delicious and fresh with a lot of new choices to try every day. Big variety of vegetarian options and also great cocktails at the bar. We really enjoyed our stay there. The staff was very helpful and friendly. We also liked that there is a second swimming pool that is quiet and without kids. We tried the massaging studio and I can highly recomend it. Also booked the blue safari through the hotel and it was a great experience. Would definitely recommend the hotel and the area.

Great family hotel with very spacious rooms. Showers are tiny and not built well for water drainage. Food variety is expansive and tasty. Meals and drinks outside of meal times are quick and filling. Has 3 pools with a nice quite one for those looking for some solace.

We arrived quite early to the hotel, and they allowed us to check in early at no extra fee. The service was superb, the food was great, and their cleanliness could be seen in all areas, from the rooms to the dining experience. I would love to visit the resort again.

Back in January I went with a big group of a trip here. I wasn't sure exactly how it would go, but I was pleasantly surprised. First off, it is very affordable, and the value is insane. The rooms were pretty nice, beds were comfy and pillows were soft. The fan located in the room spun very fast, which I loved because I like to sleep cold. The food is amazing, and even if you are very picky, you are sure to find something you like to eat here. They have a buffet, but you are also able to order things separately if you want. There is also a wide variety of drinks you can order. I cannot remember if alcoholic drinks are free, but all of the food and non-alcoholic drinks were free of charge. Even on its most crowded days, the pool still had a lot of space for children to play, and for older kids and adults to swim. I didn't go to it a lot, but the beach was very nice. I saw a lot of marine life, and it was very relaxing walking with my friends along the shore. Overall, Turtle Bay is an amazing place to go for a vacation, and I hope I get a chance to go again.

I would probably not return here again. We hadn’t really planned on staying at this place, we just passed by to spend the night as the drive back to Nyali would have been long & at night which were we’re trying to avoid, but ended up going thru next day, hence this long review. The food was good, lots of varieties both meat and veg and the service at bar/ restaurant was exceptional, very attentive and friendly service/ staff. Kudos !! The only issue that really annoyed us, was the construction work at the main and only gate hindered us from exit at around 2.30pm local time. We checked out at 10am , and decided to stay for lunch as it was included and also swim and chill a bit. The receptionist claims they didn’t know about construction work as they weren’t informed, n they was no board signs to warn us. Clearly there is some internal issues/comms that needs to be improved. As a customer, the receptionist/ hotel management had every opportunity to inform us about the gate closure/ repairs as we spoke to them several times during the day for different reasons. We ended up waiting 2 hours and had to drive back at night to Mombasa city, beating the purpose of why we spent the night here! But the managers was very helpful to resolve our complaint/ compensation we expressed.

Was there for 4nights after a three year break. The rooms are not cleaned properly the bathrooms as well actually they used same bedsheets twice and I was speechless. You need to renovate Lamu club rooms to more modern cleaner bathrooms. Your cleaning guys are pathetic let them do a good job I could actually spot soap lying around the sick and bathroom area after the so called daily cleaning. The towels are brown NOT white the bedding as well someone is sleeping on their job!!. for such a hotel I would expect sparkling clean rooms, beddings and towels white NOT faded brown.

The place is nice. The rooms are spacious, food prepared as requested and the beach view was epic. There is also a kid's club safe for kids and probably one of the best places to hang out at the South coast

It's a white hotel. They service very poor they prefer whites. My daughter was denied pancakes coz they were reserved for the whites. We tried to have them play a song we requested we were told they were entertaining the whites first never going back

The views are fantastic, the environment is great for the family. Kids are taken care of during the day at the daycare center. They have two big swimming pools for adults and a small one for kids. The hotel has front beach access for those who love walking along the beach, exercising, or swimming at the beach. I enjoyed their food and drinks. Their staff is efficient. Lots of activities/entertainment in the evening to cater for both parents and the kids. A conference room is available for conferences. One recommendation is that they provide sandals in the rooms and complementary toothpaste.

Turtle bay Beach is just awesome av really enjoyed my vacation than ever best n first services

Customer service was excellent I will give your staff 5 stars. The young girls and gentlemen on attachment did an excellent job. Your food is almost the same every day I will give you a 4 star The compound, swimming pools, restaurant and the beach are super. The rooms are a bit old you will need to upgrade abit and have two king beds for double occupancy.

Rooms - 3/10 - Spacious and neat with a rustic feel. Got one next to the beach that made more exciting, but we got a very dirty mattress. Make sure you check the bedding. Food - 4/10 - was okay, nothing out of the ordinary but the turkey was brilliant Service - 6/10 - excellent most of the time but it was obvious that some people were given quicker service than others and one lady was outright rude. But overall, it's a beautiful hotel and I had a great time.

The place is amazing especially for people travelling with kids. The All Inclusive meal plan is such a thoughtful idea with food and snacks flowing continuously throughout the day. There are 3 swimming pools, a kids swimming pool, an adjoining pool with a depth of 1.2M and deep end of 2.4M and an adults only swimming pool with a depth of 1.8M. The staff are very friendly and willing to help

Very disappointing!! We would stay for a week but left after 1 night. We were looking forward to a nice beach holiday. But due to the time of the year no beach ( covered with seaweed). Besides that our first room was terrible (see pictures. Second room was better but had ants all over (dirty bin). Overal it was old and not clean. Staff also much less friendly than any other place we visited.

Had a great time here. The back pool is quiet and good for relaxation

No food variety, same menu everyday. We traveled as a group and all of us had stomach upsets from the food. You could see the overly recycled cooking oil with the black things on the bacon. Their beach not scenic. No much adult activity there. The resort is mostly children centered. Staff are okay. I however loved the adult pool and that we were allowed early check in and late checkout.

The hotel has been neglected of sorts. The reception area is good however going down to the rooms and dinning is looking old and tired. It needs to be revamped. The rooms also need a facelift. Beds are comfortable and clean. The service is good but needs to be more friendly.