(Translated by Google) Bus that often passes late, sometimes early or not at all. Stops not respected, refusal of support when the journey is made only in certain cities (impossible to do Metz -> Woippy for example), obviously this is not specified anywhere. A real traveling leaflet for the individual car. (Original) Bus qui passe souvent en retard, parfois en avance ou pas du tout. Arrêts non respectés, refus de prises en charge quand le trajet est effectué uniquement dans certaines villes (impossible de faire Metz -> Woippy par exemple), évidemment cela n'est précisé nul part. Un vrai tract ambulant pour la voiture individuelle.

(Translated by Google) A hassle to get them on the phone. Nobody on the phone who doesn't understand anything they're being asked. Unable to provide requested information. And in addition to disruptions on all lines. Not bad for back to school!!! (Original) Une galère pour les avoir au téléphone. Personne au téléphone qui ne comprend rien à ce qu'on lui demande. N'est pas capable de donnée les renseignements demandé. Et en plus des perturbations sur toutes les lignes. Pas mal pour la rentré scolaire!!!

I find the site to be very poorly designed. On site the person from whom I asked for information was unpleasant. Concerning buses, 1 shuttle to go to G. Delatour high school in the morning, but nothing in the evening for the return! Service to absolutely review

(Translated by Google) If I can put 0 stars I would! ZERO service, incompetent! Schedule never up to date, driver never there, lack of driver, no bus passes we can stay 5 hours at the stop nobody cares yet we pay School service let's not talk about its exorbitant prices to go 20 minutes knowing that it never ever passes. (Original) Si je pouvez mettre 0 étoiles je le ferais ! Service NUL, incompetent ! Horraire jamais à jour, chauffeur jamais la, manque de chauffeur, aucun bus ne passe nous pouvons rester 5 h à l'arrêt personne ne s'en preocupe pourtant on paye Service scolaire n'en parlons pas de ses prix exorbitant pour aller à 20 minutes sachant qu'il ne passe jamaisjamais.

(Translated by Google) I sat for 3 hours in front of this place while waiting for my bus. Only one thing to say these employees are incompetent, no sense of welcome, kindness or respect. We wonder what they are doing at the reception of a service. You'd be better off at the factory... (Original) Je suis restée assise 3h devant cet endroit en attendant mon bus. Une seule chose à dire ces employées sont incompétentes, aucun sens de l’accueil, de la gentillesse ou du respect. On se demande que font-elles a l’accueil d’un service. Vous seriez mieux a l’usine…

(Translated by Google) Paying a 94th transport card for a bus that doesn't even pass is a joke? My daughter, in 6th grade, didn't have transportation this morning... Maybe we should think about getting organized a little better, right? Reading the other comments, it seems that the problem is recurrent. (Original) Payer une carte de transport 94e pour un bus qui ne passe même pas c est une blague ? Ma fille, en 6ème n a pas eu de transport ce matin...II faudrait peut etre songer à s'organiser un peu mieux non? A la lecture des autres commentaires il semblerait que le probleme soit récurrent

(Translated by Google) We pay 100€ per year so that the network is completely inefficient, this week, it's the 3rd time that I arrive late at my school because the Buses never come. Thank you Fluo Grand Est (Original) On paye 100€ par an pour que le réseau soit complètement inefficace, cette semaine, c'est la 3ème fois que j'arrive en retard à mon école car les Bus ne viennent jamais. Merci Fluo Grand Est

(Translated by Google) Complement lost in the matrix this morning to buy the bus cards missed the stamps apparently so my son does not have it on the card in addition she does anything with the plastic to laminate the card suddenly she is not laminated trashed the thing. As kind as a prison door... 9am this morning was maybe too early for her. They are awesome your reviews Fluo grand est. PS: my son has already arrived 2x late to school once we don't let him get on the bus because there are no more free places and the other time your driver took a detour thinking he had forgotten stops.... (Original) Complément perdu dans la matrice ce matin pour acheté les cartes de bus manqué les tampons apparemment donc mon fils ne l'a pas sur la carte en plus elle fait n'importe quoi avec le plastique pour plastifié la carte du coup elle est pas plastifié elle a saccagé le truc. De plus aimable comme une porte de prison ... 9h ce matin c'était peut-être trop tôt pour elle . Ils sont géniaux vos avis Fluo grand est . PS: mon fils est déjà arrivé 2x en retard à l'école une fois on le laisse pas monté dans le bus car plus de places libre et l'autre fois votre chauffeuse a fait un détour montre pensant avoir oublié des arrêts....

Back to school was yesterday... Still no bus card or provisional ticket and even less an indication of which bus my daughter should take and how since she doesn't have a card.... No one answers the phone .... already the start of the school year is stressful, it's cool to add to it with logistical problems.... Edit: I finally managed to get someone to unblock the file. I don't know why my request was blocked.... On the other hand, I don't understand why the provisional title finally printed is not valid on my daughter's line! I have to pay for an SNCF subscription for 1 month in addition to the 94 euros already paid and then have to take further steps to request reimbursement.... I pity the people who have to respond to unhappy customers....

(Translated by Google) never respect the schedules or do not pass at all, I have already had the case where the bus did not even stop at the bus stop and also once where it turned around at the roundabout in front of me, what are you waiting for to do your job properly. (Original) ne respect jamais les horaires ou ne passe pas du tout , j ai déjà eu le cas ou le bus ne c'est même pas arrêté a l'arrêt de bus et aussi une fois ou il as fais demi tour au rond point devant moi ,qu'attendez vous pour faire votre travail correctement .

(Translated by Google) Second very bad experience with the driver of bus 70 Luttange Thionville. The first, he refused to buy the ticket with 10 and 20 cent coins because it was too much to count up to 2 euros 60. And when I gave him a 5 euro note, he gave me back less money because he has no change and goods on, he does not give a ticket. Last night, I was waiting for the bus at the Port du Saarmuis bus stop in Thionville at 6:20 p.m. He passed with phenomenal speed without even looking, without slowing down, without anything. I found myself without means of transport. A winter evening, cold and with rain! Inhuman in addition to the total lack of professionalism! I hope your company will investigate this driver who has no place in the service with people! (Original) Deuxième très mauvaise expérience avec le chauffeur du bus 70 Luttange Thionville. La première, il refuse l'achat du ticket avec des pièces de 10 et 20 centimes car trop à compter jusqu'à 2 euros 60. Et quand je lui ai donné un billet de 5 euros il m'a rendu moins d'argent car il n'a pas de monnaie et biens sur, il ne donne pas de ticket. Hier soir, j'attendais le bus à l'arrêt du bus Port du Saarmuis à Thionville à 18h20. Il est passé avec une vitese fenomenale sans même pas regarder, sans ralentir, sans rien. Je me suis retrouvée sans moyen de transport. Un soir d'hiver, froide et avec de la pluie! Inhumain en plus de la manque totale de professionnalisme ! J'espère que votre entreprise va enquêter ce chauffeur qui n'a pas sa place dans le service avec les gens!

(Translated by Google) We pay for a bus card we wonder why because when there are buses they are so full that they don't stop anymore so you really have to hang on to be able to have the chance to have a bus Very complicated for young people who are in high school and who have exams or simply be able to attend their classes (Original) On paye une carte de bus on se demande pourquoi car quand y a des bus ils sont tellement pleins qu ils ne s arrêtent plus donc faut vraiment s accroché pour pouvoir avoir la chance d avoir un bus Très compliqué pour les jeunes qui sont au lycée et qui ont des examens ou simplement pouvoir assister à leurs cours

(Translated by Google) 100€ the card so be late so he's magnifying are 2nd bus be he leaves at 5 p.m. from high school the bus has already left and now the driver is sick so there is no replacement so no way to go in high school ! 😡 very pissed off on this school line MF12 and MF10 😡 how do young people who want to go to school learn??! This has been up for 3 days and still no replacement! (Original) 100€ la carte alors soit en retard donc il loupe sont 2 ème bus sois il sort à 17h du lycée le bus est déjà partie et la maintenant le chauffeur est malade donc il n'y a pas de remplaçant donc pas de moyen d'aller au lycée ! 😡 très énervé sur cette ligne scolaire MF12 et MF10 😡 ils font comment les jeunes qui veulent aller à l'école apprendre??! Ce lève depuis 3 jours et toujours pas de remplaçant !

Aggressive driver in Metz Gare who is ready to crash into you and insults you because you let pedestrians pass on a pedestrian crossing! A shame... it's the same people who generally transport the children... where are we going...

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We had to wait until the end of September to get the transport card and as expected the train is on it but not the bus, although I contacted them by email/form, and I tried the telephone, but no response despite around 100 attempts . Oddly fluo 67 picks up but can't do anything for me.

If you need anything you call them 🤦🏻 Unreachable... In addition the timetable shows 7:11 for the bus and it changes to 7:06... But above all, don't wait... Will understand.... Charles 🤦🏻

Finding a solution to access to work seems impossible for you when potential clients live in rural areas! Seriously, only one Fontoy/Audun-le-Tiche bus at 8:20 a.m. which also only runs during school holidays?? Already we are complaining about ecology etc but here you are not helping at all!! Think about the money you would make by increasing crossings, at least for cross-border workers! ⚠️⚠️ Big financial windfall at your fingertips! Don't miss this chance...

Transport company to avoid, unfriendly driver and reception, who hangs up on them when we tell them about the problems, recurring delays, change of platform, be warned. Unfortunately our children are forced to use this network.

(Translated by Google) I took the Saint-Avold-Metz bus to go to Folschviller, nothing to say. But the return no bus while on the stop and the brochure it says bus Folschviller center 5:26 p.m. arrived in Saint-Avold 5:44 p.m. I waited until 6:00 p.m. zero bus to get home a shame. (Original) J’ai pris le bus Saint-Avold-Metz pour allez à Folschviller rien à dire. Mais le retour aucun bus alors que sur l’arrêt et la brochure il y a écrit bus Folschviller centre 17h26 arrivé sur Saint-Avold 17h44. J’ai attendu jusqu’à 18h00 zéro bus pour rentré une honte.

Almost a month after the start of the school year, my son still has not had a definitive bus card even though payment was made at the end of July... Impossible to contact: my wife has been trying for several weeks by telephone (impossible to contact, even once) and by email (no response from them). I just made 57 attempts in 1/2 hour and not once did I get anyone. I think it is time to renew the staff.... if there are any.... because the one in place is obviously of no use. It is time for management to respond.

Total incompetence! We called in June. The information given is incorrect. I am told that my son will have to take line FQ01, he ended up yesterday on the opposite side of us because it was not the right bus! Service unreachable! Lamentable!