Featured Reviews


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  • 5/5 GEORGE P F. 1 year ago on Google
    Had beef steak from the restaurant. Wow, it was yummy. You have to rest it for a while before start digging in. The taste increased by the minute. Served with vegetables and french fries. For 420, it's a good meal
    1 person found this review helpful 👍

  • 4/5 BINU K. 11 months ago on Google
    Located on proper city.. enough parking space.. nice customer support... The employee from parking area to serving person was very much humble and cordial in their duty and approach to us.. will surely suggest the place again. The food served here was awesome
    1 person found this review helpful 👍

  • 5/5 Prasanna R. 3 months ago on Google New
    I know the hotel since 1989 and stay there since then every visit of mine to Trivandrum. Quiet, unfussy, neat, fairly elegant (at least no crude colors or fixtures) and well kept. Reasonable tariff. Food is good and reasonably priced. Best thing are the personnel. Right from the watchman, concierge, doorman to reception, room service, house keeping, they are all genuinely warm, truly polite people. I recommend this hotel for those who look for a decent and comfortable, no nonsense hotel. In 35 years they have maintained their good points is amazing for me.
    1 person found this review helpful 👍

  • 4/5 Abdul Samad P. 9 months ago on Google
    It was a nice experience to stay at this hotel. Even though few facilities are old school models felt like a good experience. Rooms were clean and neat and an amazing room service as well. Good parking opportunity with security for vehicles.

  • 1/5 Reen The thrift s. 1 year ago on Google
    Very bad service in the Bar. Arrogant staff. They were hiding the glasses while pouring the liquor so the quantity was unknown. Extremely high rates. All in all spoiled my night.

  • 3/5 S J. 1 year ago on Google
    Rooms are showing their age but still comfortable for a night or two.The convenient location makes it a boon for travelers. Since it is an old establishment that has been there for so many years the facilities available are a little dated or sparse compared to other newly opened hotels in the vicinity.Parking is also limited although not a problem for travelers as they can reach either the central bus station/depot or the railway station very easily.

  • 5/5 nisha m. 10 months ago on Google
    Went there for dinner. Found the place so pleasantly customer friendly. Everything was neat and clean and the food was prepared the way we wanted it. They serve food fresh and hence there is a wait time which is completely justified. Totally loved the food and the tailored experience.

  • 5/5 Deepu Jacob T. 11 months ago on Google
    The place is not brand new, but I loved it. It's peaceful with good beds and the room was actually spacious. A huge terrace to smoke and the location is bang in the middle of the city with ample car parking space. And there is a bar in the property as well. No idea how the food is but my overall experience was good.

  • 1/5 Anupama P. 11 months ago on Google
    Horrible service. The staff have 0 knowledge of customer service and they call themselves a 3 star hotel. I bet I can get a better service at a traveller’s hostel. From the bellboy who doesn’t care to ask if I need help with carrying the luggage, to the restaurant manager who decided to turn off the ac while I was having breakfast (saying breakfast time is over, and it’s the rule to turn it off!! Imagine this happened during summers), to the room service dept who took ages to send a plate and spoon to my room after charging for it- the overall experience was pathetic. Would never recommend anyone to stay at this hotel where the staff don’t have the basic sense to take care of their customers. What I experienced at the restaurant while having my breakfast was the worst experience of a hotel stay. They didn’t care, they didn’t bother, apparently because that’s the rule set by the Director of the hotel. Respected Director Sir, Is this an army camp or a college hostel? Your staff have no idea of handling customers and while you prioritise on saving costs, you’re losing customers and your name by making such stupid rules.

  • 4/5 Kalpana D. 1 year ago on Google
    Had food at the roof top. Very nice ambience and it was pretty breezy too. The food was very tasty. Had ordered Tikka, Nan, butter chicken, Noodles, Fried rice which were all good. The chillichicken was a bit too dry though. The view from the roof top was also great!

  • 5/5 Amal N. 10 months ago on Google
    Located at walkable distance from railway station. Super hotel in all aspects Very elegant rooms with all facilities Super room service Fast checkin and helpful staffs

  • 3/5 Ankur G. 3 months ago on Google New
    Rooms were comfortable, interior was from old age but still ok. Location is on the main road. Breakfast was pathetic, we literally could taste the stale Chatnis. Better to book a non breakfast room and east at the nearest food spots. Staff was very friendly.

  • 5/5 Nishanth M. 5 months ago on Google
    I stayed as a solo traveler for 2 nights here. I found this hotel great value for money. The rooms were very clean and nice, buffet breakfast was more than enough and the most important thing, all the staff were well trained and their service level was outstanding. Thanks Hotel Horizon.

  • 4/5 Santhosh T. 4 months ago on Google
    A business type hotel on the heart of the city, Trivandrum. Walkable distance to Central Railway station, Bus Terminal. 30 mins drive to Airport. Lot of Restaurants, Theatres near the hotel. Old hotel, but maintaining very well. Really enjoyed the stay. I’m regular here

  • 4/5 Shivashish Satya N. 5 months ago on Google
    I find the property great value for money. The hotel is located in market area near railway station and bus station. The rooms are clean. Staffs are polite. Food is great Will recommend

  • 5/5 Munaf H. 3 months ago on Google New
    Excellent hotel ,outstanding staff,great food and superb hospitality by each and every person of the hotel. Had a great stay would continue staying at this hotel whenever I visit Trivandrum.Special mention of MURALI SIR,MANJU,GOKUL,ABHILASH and the entire staff whose names I don’t remember looked after me with great care and awesome hospitality 5 stars ⭐️

  • 4/5 rohan s. 7 months ago on Google
    Good rooms in decent rates. First, the best parts - 1. Location - Less than 10 mins walk from the Thiruvananthapuram Railway station. 2. Rooms - big spacious rooms, equipped with TV (only free channels mostly), coffee and tea, mini fridge, 2 seating chairs, closet. 3. Bathroom - Again, good in size. Have a basic shower. Towels clean. Proper basket kept for laundry. 4. 24 hours check out availability. i.e., upon your arrival, 24 hours is counted as one day. 5. Restaurant - they have their own restaurant where they also serve buffet breakfast. There are a good number of items being served in breakfast. 6. Highlight - they have made an indoor waterfall, and it also has some fish in it. They turn it on in the evening. Secondly, the not so good things - 1. On my visit, their main lift/elevator was not working, so we had to use another elevator. However, this is only my experience. Off course, there was some issue with the lift at that time. So it was just a little unconveinent. 2. Had a Kerala thali there, which was not that good. Overall a good hotel if you want to stay near the railway station.

  • 4/5 Rakesh N. 1 year ago on Google
    Very well maintained rooms with apt location which is just few meters away from the railway station. The only thing missing is that you would always have to reach out to reception for any queries about services. My friend who stayed at the same hotel was initially informed that they serve breakfast after 10:30am later when he rechecked at 10:30 they said the breakfast time is over. Could have communicated such things clearly especially when guest checkin. Food : Price are higher side when compared to the quality of it. We found another food outlet next to the hotel that serves good food with reasonable price.

  • 5/5 jithu c. 1 year ago on Google
    Their Hospitality and Rooms are very clean and clear with top notch bedroom arrangements. Also their Restaurant named ‘MIRA’, I liked very much their various tastes and quality.

  • 5/5 Rakesh K. 1 year ago on Google
    NEAR total good experience. Reasonable tariff. Good amnetties. Clean room. Daily room cleaning. Friendly staff. Convenient location.... But, very bad experience with the air conditioner. First of there is no control from room. Second, the temperature keep varying from 19-26 degree while operating. Two times complained, nothing happened.

  • 5/5 jharana r. 1 year ago on Google
    Everything is just perfect here.Rooms are clean,hygienic. The service is great , food is delicious. The staff are very cooperative. As we went for holiday, they guided us how to go where to go and all..A lady at the reception, I can't remember her name, she is very supportive, her behaviour and attitude is very nice..

  • 3/5 Akhil V. 1 year ago on Google
    Not Happy with the air conditioning inside the room. Thermostat is placed such that, it shall not be operated by the customers. When asked they said that it is centralised. When demanded they send one maintenance technician.... Really disappointed...

  • 4/5 Manikanta kumar K. 1 year ago on Google
    A bit costly, but it is located in the center of the city. Has all amenities required in a hotel. They offer only breakfast. Cant expect Lunch and dinner facility.

  • 4/5 Anila J. 1 year ago on Google
    Rooms are clean and tidy. They provide room service too. They are ready to refill the water bottles and coffee- sugar sachets. Old building but still they maintain it in the best way. Foods are available at the reasonable rate and its quite delectable.

  • 3/5 fete... .. 1 year ago on Google
    Room in which I stayed was felt like elevated to a star category. Tv, pipe connections in bath room, furnitures everything was in the standard of a lodge stay. But documentation in the room ( Sign boards, warnings, policies of the hotel, emergency contacts, building plan etc) was of in star category. Complementary buffet breakfast from the hotel was nice. I had ordered a beer from the bar, served without opener and touchings. When it asked, informed that only in bar table they provide touchings and need to pay extra for food.

  • 4/5 Gopi K. 1 year ago on Google
    The rooms were clean. The bathroom door was not proper. It could have been better. The location is very close to the temple. Ample car parking space available here. There was no hot water in the morning. There was no complimentary breakfast. So we had it outside.

  • 3/5 Sheeba M. 1 year ago on Google
    Great location, neat rooms, good service n amazing food. Only negative to point out is that the rooms are cleaned without the guests giving them the permission to do so. I was told this is the Hotel policy, however I have not seen this anywhere else.

  • 5/5 Jaison C. 1 year ago on Google
    Clean room with good ventilation and spacing. In the heart of city . Main road side and nearby to railway station and bus stop . Many food chains nearby this hotel. Food is good. Staffs are ok. Accessible to all places in the city. Affordable stay.

  • 5/5 Thomas M. 1 year ago on Google
    Great service. We had an entire marriage party staying over more than 3 days. The staff managed all the requirements superbly. All arrangements, food etc. were timely. I have to especially mention about the terrific commitment of all the staff towards our requirements. Special shout out to Mr. Sreejith who was personally involved in each and every aspect of our stay throughout. Thank you so much Hotel Horizon for the wonderful experience!!

  • 4/5 AV ANOOP RAMACHANDRAN T. 1 year ago on Google
    I have stayed for 3 days in this hotel. I was very comfortable with this hotel. I enjoyed a valuable and delicious complimentary buffae breakfast. And I also enjoyed with the traditional atmosphere of the room as a whole. I liked much with the deluxe room wherein I stayed. Moreover, I liked the artificial waterfalls set on the 4th floor in the evening time very much. 2 drawbacks I have felt with the hotel are as follows: 1. Smoke detector is not provided in the rooms. Instead of it, they arranged a hash tray with a match box. This is for motivating the smokers. I didn't like this at all as I don't smoke. This will create a negative fealing among the standard guests. Most of all the three star hotels in the city of Trivandrum have established smoke detectors in all types of rooms. 2. The policy or facility of refilling of empty bottles with hot water free of cost as and when needed hasn't been done in the provisions of management yet. It is a major draw back. Conclusion: From the detailed study I have done through my accommodation, it is evident to conclude that "there is no room for doubt saying that this hotel is very good in all respects and highly recommendable to all the elite customers." Anyway, my humble request to the management of the hotel is that please settle and clear out the obstacles what I have stated as above. Thank you, Anoop A. V.

  • 4/5 prem s. 1 year ago on Google
    The rating 4 star is based on the location. Excellent location near to the bus station and railway station. But the room amenites and hotel cleaniess will be around 3 star since the building is old its not renavated. I didn't like the smell from the lift which can be maintained well. The room had a mini fridge, Kettle, Hair dryer not available. The bathroom is preety small. Centralized Ac was better and a suggestion to the management is to improve the cleaniness and infrastructure little. Car parking there is no enough space in shelter for it which can be added on. The breakfast complimentry was good and not great.

  • 5/5 srilakshmi p. 1 year ago on Google
    The hotel is located in a perfect location. The rooms were all spacious and clean. The bathroom was clean and had 24 hour hot running water. Since we are pure vegetarians, we dined outside. But, we had ordered tea and we found the room service to be good. Totally recommend this place for a comfortable stay.


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