HOTEL HIGHLAND image

HOTEL HIGHLAND

Hotel

Unassuming hotel set in a modern building offering straightforward rooms & a restaurant. People often mention good, hotel, service, station, room, rooms, railway, location, restaurant, staff,


Address

81, T C, 820, Manjalikulam Rd, Overbridge, Santhi Nagar, Thampanoor, Thiruvananthapuram, Kerala 695001, India

Website

www.highland-hotels.com

Contact

+91 471 233 3200

Price rating

$15/night

Rating on Google Maps

4.00 (3.9K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: good (33) hotel (30) service (20) station (19) room (18) rooms (14) railway (12) location (12) restaurant (11) staff (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Mithun C. 1 year ago on Google
    Made booking on this hotel through phone call 10 days back. The lady on the reception confirmed the booking & informed no advance needed & informed u can directly come on day of check-in. On the day of check-in, the hotel informed that no reservation available. The same lady who has confirmed the booking informed that u have not made any booking & no records are available at their end. Very unprofessional behaviour from the front office lady.
    5 people found this review helpful πŸ‘

  • 1/5 Subramanian V. 1 year ago on Google
    If i could give a 0 for professionalism i would give that. We booked 2 non AC rooms, 10 days before and confirmed it a day before. When we reached by 4.00 PM they said we can have one room for time being and they will allot another one by 7.00 PM. We understood that they have rented out the room to someone else on an hourly basis. Finally got a room allotted which was an AC room converted to non-ac. It was right above the restaurant kitchen and was hot like hell. A good trip and a night's sleep spoiled due to the staff unprofessionalism.
    4 people found this review helpful πŸ‘

  • 4/5 Kuckoo B. 3 months ago on Google β€’ 133 reviews New
    Restaurant experience is good. They do have a variety of menu including rice, fried rice, noodles, biriyani, meals, ice creams, shakes for reasonable price and quantity. Located in the heart of the city. Walkable distance to central bus station and railway station. Five minutes to sree padmanabhaswami temple. Sufficient parking space available.
    1 person found this review helpful πŸ‘

  • 5/5 Pratik M. 1 year ago on Google
    We have booked non AC room. The ambience cooling is sufficient enough. Moreover, the location of the hotel is also adequate. Very nice hospitality and room are cleaner. The rooms are spacious and in well maintained condition.
    3 people found this review helpful πŸ‘

  • 2/5 Jithin C. 1 month ago on Google β€’ 110 reviews New
    Have stayed here many times in the past. And loved the stay each time. Decent rooms at affordable rates at a very good location. But I don't understand why they have made the booking process so difficult now. They are not available on any booking sites. Their website is of no use for booking. They don't respond to the WhatsApp number provided in their website. They don't attend any of the phone numbers they have provided. I was a regular visitor. but that is not the case any more due to such irresponsible management. Disappointing.

  • 5/5 sujith k. 1 year ago on Google
    Friendly Receptionist... Benoy & Binu...✌ Neat rooms...πŸ‘Œ House-keeping staffs like, Urmila and Haveli... keeps the room very neatly and takes care of the customers...🀝 House-keeping section is very active...πŸ‘ Friendly atmosphere. Good water facility, 24 hour hot & cold water availability. Perfect hotel for family and safe for women too...πŸ’•
    2 people found this review helpful πŸ‘

  • 5/5 Anish A. 1 year ago on Google
    Walkable distance from Railway station and bus stand.Reseption counter staff are professionally good, assistance of boys for check in, well maintained rooms, bedding, toilets.. with towels & soaps.. fast & quality room service. I'm completely satisfied with the non AC room. Only walkable distance from central bus station. Budget friendly price, im totally satisfied Recommended to all....
    2 people found this review helpful πŸ‘

  • 4/5 Preethi B. 2 months ago on Google β€’ 62 reviews New
    Overall a great experience staying at Hotel Highland with my family. The rooms are neat and the service is prompt. Their food (both breakfast and dinner) was good too. I really love the location of this stay, it's very close to padmanabhaswamy temple making it very accessible to walk.

  • 4/5 Vishnu P. 1 month ago on Google β€’ 6 reviews New
    My parents had stayed here from 12-02-2024 till 15-02-2024 . Till yesterday they had a great experience with the hotel and the services they have provided. The room and all the other things where up to the peak. The only bad experience they faced is the behaviour of a Lady staff(who is in the reception)who was there in the morning shift. They where very rude to my parents. Kindly please be very careful while appointing staffs. A rude staff like this will be a loss for your hotels reputation. For this reason only I'm providing only 1 star for the service.
    1 person found this review helpful πŸ‘

  • 3/5 jerry j. 1 year ago on Google
    Rooms are very average. Food was good but takes ages to reach your table. This hotel is in prime location. But the road was like an off-road track. Govt authorities should consider these places to be in good condition, coz it is located next to the main bus stand and Central railway station.
    1 person found this review helpful πŸ‘

  • 4/5 bvs r. 6 months ago on Google
    Rooms were neat and clean. At reception they welcome very well and even though we reached 3hrs early they calculated the time I arrived. Landry chargers are bit high. The food served at restaurant at normal price but once suggest please serve hot food. Same when we went to Aanaporna hotel opposite to Ganesha temple severed breakfast with hot sambar. We really not felt like to eat at restaurant. Besides this it's a very good hotel.
    1 person found this review helpful πŸ‘

  • 4/5 Aneesh N. 1 year ago on Google
    Didn't check in to their Hotel service. I have tried their Restaurant for a small get together. The food was good. Their Fish Tikka is a must try item. The staff are also well behaved. Overall recommended to all.
    1 person found this review helpful πŸ‘

  • 4/5 Parminder S. 1 year ago on Google
    5 min walk from trivandrum station. Staff is good.no toiletries provided. For eating breakfast you need to cross the road and go to there another hotel. The only pinch is when you book this hotel with breakfast and lunch / dinner, they provide you a coupon with a price limit decided. Like for breakfast you cannot eat more than 200 and for lunch/ dinner you cannot rat more than 400.above this amt you eat you need to pay.so not worth. It's better you book without this services. Rest hotel , lift and fixtures everything is old and not maintained.
    1 person found this review helpful πŸ‘

  • 3/5 rohan s. 1 year ago on Google
    The location of this hotel is very ideal and suitable as it is very close to Railway Station. Other than that, they have a 24-hour check-in checkout policy so the checkout time will be 24 hours after you check-in. Room was less than average, at the same rate there are hotels available with better rooms and for double occupancy, here the rate was for a single bed. TV was installed but there was no remote. When called for it, their person said ok I'll get back with the remote and then he never showed up. The lock was not working, so the door won't get closed or locked automatically instead you'll have to close the above knob (kadi). AC was the only thing running well and satisfactory. Only 1 socket was available so charging phones, laptops, and other devices were a task.
    1 person found this review helpful πŸ‘

  • 5/5 Thufail A. 2 years ago on Google
    It's not a 5 star property but for the price it is definitely a top rated hotel for anyone. Great location and well maintained. Ambience is good. When we stayed here very few occupants were there. Ofcourse COVID has taken a toll on this industry far more than other businesses. Whenever I will come to the city, certainly this will be the place where I will come first.
    1 person found this review helpful πŸ‘

  • 4/5 Jagannathan S. 2 years ago on Google
    First thing is its location. Very near to railway station, central and city bust stands, Padmanabha Swamy Temple, Secretariat etc. The rooms were clean and the service quality was just right. The food was good and good parking facilities given the crowded neighbourhood. Overall great experience. For the money, best deal.
    1 person found this review helpful πŸ‘

  • 5/5 LIJO G. 1 month ago on Google β€’ 3 reviews New
    Very Warm and friendly welcome I got on arrival and throughout my stay. Everyone smiling. Clean and amazingπŸ‘πŸ‘

  • 4/5 Abhilash S. 5 months ago on Google
    Had a Good stay with family , service could be better , didn't serve drinking water , rooms are well maintained with furniture, fridge etc , recommended for trivandrum central stays

  • 5/5 vysakh m. 9 months ago on Google
    One of the best restaurant in Trivandrum located at the heart of the city near Thampanoor railway station . Chicken 65 boneless is a must try .Curry quantity is sufficient for two people . Well cooked food with delicious taste is what you are looking for then hotel highland restaurant is highly recommended. Customer service is also good.

  • 4/5 Amal T. 3 months ago on Google New
    Neat place to stay at an easy access to railway station. Rooms are welll maintained. Rates seems to be little high compared to same facilities available at similar types

  • 5/5 Chanakya R. 4 months ago on Google
    Hotel is very near to Railway station, Bus station and Padmanabhaswamy temple. Seems to be somewhat old. But the facilities are good.

  • 5/5 NAVEEN K. 5 months ago on Google
    It's a great choice if you are looking for stay options near trivandrum railway station. Rooms are very spacious and clean. They have an in-house restaurant which serves great food. It's in walkable distance from the railway station, and Sri Padmanabha swamy temple also is closeby.

  • 5/5 sriram n. 8 months ago on Google
    Budget hotel with spacious rooms and pretty clean. Just opposite to station adds the location value. Hotel in house has limited menu but there are any eateries nearby and hence no problem

  • 3/5 Saji K. 4 months ago on Google
    I with family often visiting the restaurant. But today we the 4 members of family had food from there.The quality is not so good as compared to past days. When fish biriyani ordered with neymeen,we got biriyani with farm fish but price was neymeen based.That too was without proper cooking. Attitude of order taking staff is not good.he seems restless and waiting for immediate Menu order

  • 4/5 Manoj K. 8 months ago on Google
    Very near to railway station. Have hotel with good vegetarian and non vegetarian food. Room service is also very good. The staff in the reception is very helpful . Wifi service is not available now but action is being taken by them for the installation in this month itself

  • 4/5 shrijesh e. 3 months ago on Google New
    Prime location in trivandrum city. Very near to ksrtc thampanoor and railway station. Walkable distance from both. Room service was excellent. Tasty food served.

  • 5/5 Ranjith K. 3 months ago on Google New
    Good staff had a pleasant stay only hotel with 24 hours check in rule. Appreciate this kind of hotels

  • 4/5 divya m. 4 months ago on Google
    The rooms were comfortable but ours weren't cleaned properly. However, according to the price it's a good place to stay.

  • 1/5 Tejas K. 4 months ago on Google
    I wanted to book room in this hotel and for this I called the no which showed on google. The person was very rude and giving me another no very fast over phone even he didn’t confirm whether I get the correct no or not. If they don’t want to get disturbed then provide correct no on google

  • 3/5 Joseph R. 1 year ago on Google
    Good hotel near to railway station and Ksrtc bus stand.

  • 4/5 Mahalingam P. 1 year ago on Google
    Location is very accessible and rent is affordable. Only room service available now, and they closed the veg restaurant that was there (that is why only 4 stars). The food we get in room service is very good. They should have some provision for morning coffee. Otherwise it is good.

  • 3/5 Kapil K. 1 year ago on Google
    Staff is good. Rooms are clean but service not good. No hot water available for bathing. After complain no action taken.

  • 4/5 Pratik R. 1 year ago on Google
    Its a good hotel, location is very good, all attractions are nearby, worth the price.

  • 5/5 Ajith K. 2 years ago on Google
    Our family comfortable with this hotel staying two days. The room is spacious, bathroom facility, heater is available in 24 hours in pipes and showers, tv, a/c. Good behaviour to customer. More convenient in all aspects ( room rent, facilities, cleanliness, safety, comfortable, convenient). Suggest this is good for staying anyone go to trivandrum. (Location is thampanoor)

  • 5/5 mahaboob K. 2 years ago on Google
    amazing restaurant and quality is great food taste totally different from any other I like stay this hotel. Very convenient location and staff friendly service too good.

  • 3/5 SRINIVASAN C. 1 year ago on Google
    Staying will be Nice and Rooms are Clean with proper AC Functioning. Other amenities are not there including Breakfast Restaurant Service. Price is 20% higher.

  • 1/5 Aravind S. 1 year ago on Google
    Booked through phone. When showed up at the property they were like, we are sorry no such booking have been made. Too rude and irresponsible behavior from staff

  • 5/5 Or S. 6 months ago on Google
    It was a lovely stay! The staff was very kind and helpful with every issue we had. There is a generator that works a few minutes after a power outage so there is no worries. The rooms have Wi-Fi and a bathroom with hot water. The hotel is located in a perfect location close to the market where the Beatles cafe is situated and close to the main road. It was amazing and would definitely recommend!!! I’ll definitely be coming back here!

  • 4/5 Dr Rajesh Kumar T. 1 year ago on Google
    Just a walking distance from bus depot and railway station.Padmanabh and Ganesh temple are just 1 km away from hotel. Staff are cooperative so as room service. Only problem is with menu of hotel, as beef are served here making north Indian discomfort

  • 3/5 aravind.rv.nath a. 1 year ago on Google
    Food seems to be nice. Attended a birthday party. Nearby access to railway station and bus stand.

  • 5/5 Tony D. 1 year ago on Google
    My go to place for trivandrum budget solo stay or with friends. The non AC rooms can be booked under 1k on sites like goibibo and you can trust them for clean rooms and good service. The property is a bit old so if you don't mind that it has one of the biggest parking spaces for a hotel in this price range and a great restaurant inside where people outside come for fish curry meals during lunch πŸ‘Œ Perfect for Iffk visits as all the theatres are in close walking distance πŸ‘:)

  • 1/5 Athira Radhakrishnan T. 1 year ago on Google
    The tv was out of order. We had booked the room for 2 days and 2 nights but when we requested to extend the check out time to extra half an hr they demanded us to pay full amount for a day. The receptionist was very rude.

  • 4/5 Devi s. 9 months ago on Google
    This hotel is at the heart of tvm. Restaurant is good and price is also affordable. Service is good staffs are nice and helpfull. This hotel is built a bit ago so no new technology and fashionable are there. Restrooms are hygienic and smell free. Overall good

  • 1/5 meenu l. 10 months ago on Google
    Good unspoiled food. Sadly rude service, unprofessional table service. Totally unfriendly customer service. Terrible access and limited parking space. Not family-friendly. Not polite to kids. Would certainly recommend to visit alone in public transportation for swift service and exit.

  • 4/5 Asokan K. 11 months ago on Google
    I go to this hotel mainly for lunch and occasionally for breakfast also. As for the food standard, they stand number one in Trivandrum city. Service in the restaurant is great. Their mutton biryani also is great. An average eater can't finish the entire qty of mutton biryani. I eat belly full and the remaining I get parcelled to eat at home at night. Very soft mutton and equally soft rice also. This is a fantastic place for food. I will keep going there and will recommend it to my close associates.

  • 4/5 Amit 8 months ago on Google
    Stayed for two days; Lift was smelling very bad. Old property, in need of renovation. Not worth the price. Reception Service lady was good. Room floors were the worst.

  • 1/5 pranavi c. 1 month ago on Google β€’ 2 reviews New
    Extremely disappointing experience. We have taken a A/C and bed was full of bed bugs we found around 11pm in the night and when we informed to the reception,there was no response. After so much of discussion we are changed to a different room, but no one's expects this from a 3 star hotel. For us it's waste of money.


Call +91 471 233 3200 Open on Google Maps

Trends



Last updated:

Similar Hotels nearby

Hycinth Hotels image
1
Hycinth Hotels
Hotel
Sophisticated hotel offering a bar, a spa & 2 restaurants, plus a cafe, an outdoor pool & a gym.
4.50 (10.6K reviews)
Hotel Al Saj OYO 15554 image
2
Hotel Al Saj OYO 15554
Hotel
Streamlined hotel, for Indian nationals only, featuring a low-key restaurant, parking & Wi-Fi.
3.90 (9.5K reviews)
SP Grand Days image
3
SP Grand Days
Hotel
Modern property with warm rooms & free continental breakfast, plus rooftop dining & a pool.
$44/night
4.10 (7.8K reviews)
Hotel Dimora Thiruvananthapuram image
4
Hotel Dimora Thiruvananthapuram
Hotel
Sophisticated hotel featuring 2 restaurants & a cafe, plus an outdoor rooftop pool & a gym.
$44/night
4.40 (7.3K reviews)
Ariya Nivaas - A Vegetarian Hotel image
5
Ariya Nivaas - A Vegetarian Hotel
Hotel
😠 The restaurant is perfectly OK. Food was tasty. Single star rating is given for the staff service and hygiene. We are giving money for your valuable service. The cashier is not properly conversing with the customers. The management may educate the staff that the customers should not be ill treated a...
$29/night
4.20 (6.4K reviews)
Last updated:
()