OYO Flagship 41694 Hotel Safa Inn image

OYO Flagship 41694 Hotel Safa Inn

Hotel

😠 One of the worst OYO experience from OYO flagship 41694. I booked this hotel via OYO app and when i am about to check it they canceled the booking and i had to find another accomodation after a tiresome journey of 4 hours. The pictures they have shown is not the real. I have attached the real pictur... People often mention hotel, room, customer, call, rooms, stay, service,


Address

Hotel sfa inn, Medical College, T.C 1/418 34, Ulloor Brg, near Metro Scan, Ulloor, Thiruvananthapuram, Kerala 695011, India

Website

www.oyorooms.com

Contact

+91 124 620 1164

Price rating

$16/night

Rating on Google Maps

3.50 (424 reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (11) room (9) customer (7) call (7) rooms (6) stay (6) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Liju G. 3 years ago on Google
    One of the worst OYO experience from OYO flagship 41694. I booked this hotel via OYO app and when i am about to check it they canceled the booking and i had to find another accomodation after a tiresome journey of 4 hours. The pictures they have shown is not the real. I have attached the real picture here. They don't have their own parking space. It's a general parking. Place is not clean... Worst experience ever...
    5 people found this review helpful 👍

  • 1/5 Hari 2 years ago on Google
    Rooms were pretty disgusting, not cleaned, and bad smell. The rooms looked like a low-cost lodge. The stay there costs around 1400 per day. Not gonna stay there next time.
    1 person found this review helpful 👍

  • 3/5 Isaac 5 years ago on Google
    We had three days stay and the Air-con in the room was not working. The hotel was ready to change the room after being informed. The wifi provided was working and more than enough for customers demands. They have to improve cleanliness and hygeine inside their corridoors (experienced a cockroach infestation in our room during their corridoor cleaning process). Daily cleaning activities were skipped during our 3 days stay. Considering the prices in OYO and MMT I cannot recommend staying there. They are just good in advertising and poor in managing the customer issues. No inspection, No enquires. Only premium pricing for mere premium services. The customer care of OYO is also horrible. They cannot call back a customer, cannot call the hotel reception and convey any message. Our total experience with the hotel employees were satisfying.
    1 person found this review helpful 👍

  • 5/5 TIJO G. 5 years ago on Google
    Hotel safa-in is situated in very close proximity of Trivandrum medical college and the Trivandrum medical college bus stand. The hotel doesn't provide food service but it's surrounded by lot of veg and Non veg shops. It provides uninterrupted power supply and a good cable connection. Bathroom is spacious with hot water facility. Timing has been clearly scheduled. It's cheap when compared to other hotels near by medical college. But when compared to a Oyo room recently visited in coorg the amenities and service could have been better.
    1 person found this review helpful 👍

  • 1/5 Dhyey 1 year ago on Google
    Worst hotel ever in the oyo flagship . The staff was not at all listening, ac not working and rooms were even not cleaned. They did not even change the rooms. If the review system had 0 rating , i would probably give that. I suggest anybody who is checking out this hotel kindly do not book it..! You will be very happy
    1 person found this review helpful 👍

  • 3/5 Care your Baby c. 5 years ago on Google
    I stayed here with my family for two days. The room is pretty spacious and clean. Hot water is available only in a specific time. The staff should be little more informative and friendly to customers. The just informed nothing about hot water, breakfast, coffee kit, unless asked. But overall good since it is cheaper than other hotels

  • 1/5 vimal c. 4 years ago on Google
    I was going to check in after a long journey. But after reaching the hotel, the person at the reception has informed me that there is no hot water or TV which I paid for while booking. They didnt offer any solution but told me to directly call Goibibo and ask for shift of stay. Very arrogant staff at reception. Please don't come here if you want a pleasant stay. I would give zero rating if it was an option.

  • 4/5 Dr. S. 5 years ago on Google
    Even though from outside the hotel looked disappointing, there was a great cozy room inside. Staff were helpful and friendly. Morning breakfast could have been better. It was bought to room. Location is great especially if you had some work at Medical College. It's on main road, 5 minutes walk to Indian coffee house and 10-15 minute walk to medical College. Food is not a problem as you have uber eats very active in Trivandrum.

  • 3/5 Jaganaath J. 5 years ago on Google
    Value for money. Building is bit old but they are trying to make it as much clean as possible. Parking is not very easy to get as they have only few parking slots which need to be shared with all other shops in that apartment, you might need to wait for it to become available. Doesn't come with open waiting area or reception with good space to relax, sit, meet guests. Other than that as said it's definitely 'value for money'. Other AC rooms in this area are few hundred more in terms of price. They provide free breakfast which is a plus.

  • 1/5 Vipin T. 10 months ago on Google
    Picture is different and the Rooms are in Different Locations. I booked rooms through Goibibo and reached there. Couldn't find the location. Later called Oyo team and Goibio team to get the Contact person number. Visited the room in another building. All rooms showed not cleaned. No Safety. Complaint to Oyo and Goibio. They refunded my paid amount within 15 minutes

  • 1/5 Syed M. 4 months ago on Google
    Don't book via OYO,, it's a fraud company,, couldn't communicate with OYO customer service,, I paid while booking but when i reached the hotel they demand money much more than the online price(almost double),, more than 45 minutes i struggled with OYO customer service but useless,, stand on the middle of the road,, room pictures diifferent, when u visit directly it's like low priced lodge, no hot water, no TV, No parking,, no clean,, no wifi,, no proper security,,, OYO is the fraud company,, Now I'm struggling to get my money refund. If you call customer service regarding refund after attend the call they say plz wait in the line for few minutes, then a music plays, you have wait roughly around 45 minutes over the phone call, then nobody will come, call will get disconnected automatically. what kind of a customer service!!!!!!!!!!!

  • 4/5 Sajin K. 7 months ago on Google
    Very nice and good friendly hotel but plz don't book via oyo... Go directly . The reception person is a gentleman.


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