Simon West Fine Jewellery image

Simon West Fine Jewellery

Jewelry store Jeweler Jewelry designer Goldsmith Diamond dealer

One of the Top rated Goldsmiths in Melbourne


Address

Level 5, Suite 508/220 Collins St, Melbourne VIC 3000, Australia

Website

simonwestjewellery.com

Contact

+61 3 9639 1400

Rating on Google Maps

5.00 (181 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 AM to 4 PM
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 10 AM to 5 PM
  • Wednesday: 10 AM to 5 PM
  • Thursday: 10 AM to 5 PM
  • Friday: 10 AM to 4 PM

Featured Reviews


Frequently mentioned in reviews: Simon (70) ring (35) engagement (22) team (18) recommend (17) design (16) rings (15) wedding (14) process (14) West (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Angelo G. 1 year ago on Google
    Simon and the entire team made our custom wedding rings and the entire experience was amazing. The rings themselves are of high quality and we both couldn't be happier with them. Thank you so much for your advice Simon, and for spending the time with us in designing our rings. The cost was very competitive and even though we didn't spend much on our rings (compared to the amount of money other friends have spent), Simon and the team never treated us any different and the experience was sensational. It far exceeded our expectations. We'd both highly recommend Simon and will definitely work with the team again in future.

  • 5/5 Em M. 2 months ago on Google • 2 reviews New
    After attending 2 other engagement ring viewing appointments we ended the day at Simon West where we were greeted with cold champagne and an iconic view. Simon joined us and was attentive, welcoming and put us both at ease. We designed a beautiful engagement ring and last week I was able to see it all come together when my partner proposed, in love with my ring. Thank you Simon, it's a timeless piece.

  • 5/5 Jack M. 4 months ago on Google • 8 reviews
    After deciding that I wanted to propose to my partner, I quickly realized how out of my depth I was when it came to engagement rings and diamonds. I was super passionate about finding the right person to design exactly what I wanted, but what I really needed was somebody who would first take the time to educate me on how to make the best decision and then work with me through the whole design process. After reading some awesome reviews and learning about their process, I booked an appointment to go in and see Simon. I cannot recommend Simon and the team enough. From the first meeting, I felt completely at ease and supported. Simon patiently educated me on everything about diamonds and ring settings. He then patiently worked through the design process with some back and forth to come to the final product. If you are feeling stuck on where to start, then you need to book an appointment with these guys, and you will not be disappointed!

  • 5/5 theo s. 4 months ago on Google • 22 reviews
    Simon was an absolute gem in helping me navigate the world of engagement rings. His guidance, patience, and expertise made the process smooth and successful. With his assistance, We came up with the perfect design, and my partner couldn't have been happier. Simon's quick turnaround from design to the final product was impressive. Highly recommend his services!

  • 5/5 Thomas F. 6 months ago on Google
    I went 'solo' ring-shopping, so it was a surprise to my partner. Because I was making important design choices, I had a lot of questions and self-doubt. But Kelly walked me through the whole process, and helped me validate my vision. I couldn't be happier with the result. But more importantly, neither could Chloe. We're stoked, and couldn't recommend SW enough.

  • 5/5 Aoife M. 11 months ago on Google
    Simon and Pól are amazing! We couldn't be happier with our engagement ring! The overall experience dealing with this team was what we will remember most. We had no knowledge of jewellery at the beginning and Pól's kind nature, honesty and knowledge was so appreciated! At no point did I feel pressure with decisions and Pól happily guided us in the right direction! As you step through the process, you feel like you become apart of the Simon West family! Thank you again

  • 5/5 Diana L. 1 year ago on Google • 56 reviews
    It is hard to find true professionals in their field among the numerous services, especially when it comes to jewelry. I did a significant job comparing different jewelry stores and jewelers in Melbourne. There are many subtleties in the jewelry business and it is important to find a jeweler who knows his business and can do the job efficiently and without deception. I am glad I made the right choice and contacted Simon West Jewellery. My custom orders were completed to the smallest detail. Simon polite and experienced, his jewelry is exceptional and made with sophisticated design. If you're looking for Quality, Reliability and Elegance, you can't go wrong with buying a pre-made or making a custom order from Simon and his team. Highly recommend!

  • 5/5 Grace G. 8 months ago on Google • 3 reviews
    After a wonderful experience designing my engagement ring, we were delighted to return to Simon to develop our wedding rings. His designs are perfect at capturing who we are and his interest in our wedding was heartwarming.

  • 5/5 Yura P. 1 year ago on Google • 30 reviews
    Undoubtedly, the wedding rings made by Simon West Jewellery were one of the most memorable highlights of our wedding day. When we were searching for a reputable jeweler to create our wedding bands, we were fortunate enough to discover Simon West. Simon, Kelly, and their team are truly exceptional and among the best in the industry. From the moment we stepped into their workshop in the city, we felt welcome, heard, and appreciated. Their customer service is exceptional, and they always go out of their way to accommodate your needs. Their workshop is also lovely, cozy, and has recently undergone a renovation that has made it even more appealing. I was fortunate enough to receive another band as a gift from my husband, also made by Simon West Jewellery, to complement my engagement ring and wedding band, resulting in a truly remarkable piece of jewelry on my finger. Simon and Kelly, thank you so much for your kindness, amazing customer service, and exceptional work. Your work speaks for itself, and if you're searching for excellent jewelry, this is the place to go.

  • 5/5 Alistair M. 1 year ago on Google
    Simon and his team were excellent to deal with from the very outset. The communication and personable approach from Simon and his team allowed me (as someone not overly educated when it comes to jewellery) to feel at ease during the process of selecting an engagement ring with my partner both in person, and also remotely via facilitated zoom sessions when required. The process was not only professional, but educational which made for an even more special experience. I couldn't recommend Simon West jewellery more highly.

  • 5/5 Chaz W. 1 year ago on Google
    We wanted an engagement and wedding ring made by hand and based on other reviews Simon was our first meeting. We were prepared to meet a few others but Simon was definitely the one to make our ring. We had a rough idea of what we wanted and Simon added a few beautiful finishing touches to make the rings look very unique. The whole process from start to finish was seamless and stress free. Couldn't have been an easier journey. The final reveal over exceeded our expectations of the rings, they were just beautifully made. Simon educated us on the stone we wanted, how to clean and look after the rings and the best ring insurance to take out. Just a magical experience all round. Simon will be our go to for any other jewellery we want made.

  • 5/5 Alexandra G. 1 year ago on Google
    First class experience from start to finish! Simon was so patient and helpful in designing the perfect engagement ring - the attention to detail and craftsmanship is amazing. Just picked up our wedding bands and could not be happier! Highly recommend Simon and the team!! Ali & Mat

  • 5/5 Matt R. 1 year ago on Google
    Simon and his team were wonderful, extremely helpful and a pleasure to help me design not only my wifes engagement ring but also both our wedding bands. Can not think of a better company/person to go through our important journey together. No hassels or problems, super professional. Thanks Simon and team

  • 5/5 Kellie H. 1 year ago on Google
    We are very happy we decided to have Simon custom design my engagement ring. The final product exceeded our expectations, his craftsmanship, professional knowledge, friendly approach and honest opinions made us feel in good hands every step of the way. We would highly recommend Simon and his team and look forward to having him design our wedding bands.

  • 5/5 Victor K. 1 year ago on Google
    Simon and team at Simon West are an outstanding, attentive and caring jewellers. We were thoroughly impressed with the experience of selecting and designing our engagement ring. The ring itself, the stones (carefully selected and sourced) has been exactly what we wanted. I highly recommend consulting Simon and Sophie from Simon West Jewellers when shopping for a ring in Melbourne. They are also great in assisting remotely and helping craft and source the ring the way you would like. We will be going back to them again in the near future.

  • 5/5 Irene F. 2 years ago on Google
    I have followed Simon’s work for many years on Instagram, when I was looking for ideas to remake my grandmothers jewelry into something I could wear and pass down as my own heirloom. His beautiful videos and photos of his work looked like an aesthetic I would love and when I was finally ready, I knew Simon had to be the one to design my dream ring. I finally made an appointment and brought along all of the vintage jewelry and some images of the styles I loved and Simon went through each piece in detail and explained which diamonds could be used in my remodel and how we could achieve the ring within my budget. His drawings were beautiful and when we finally had the appointment of the big reveal we were left breathless AND speechless. It was beyond anything I envisioned. Side Note: Walking into that gorgeous building for our appointments just made everything better also. What a stunning place for such a beautiful and original design and process.

  • 4/5 Ruth G. 2 years ago on Google
    Simon & the team were great to deal with and easy going. Crafted me 3 fine rings which i love & so do others!! Quality of workmanship is 👌🏼👌🏼 Thankyou Simon & work family.

  • 5/5 Jason T. 2 years ago on Google
    Excellent service, friendly advise and most importantly beautiful results. So much care and attention to detail went into the process from the engagement ring to the final wedding bands. Could not recommend Simon and the team more.

  • 5/5 Christo H. 2 years ago on Google
    Thank you so much for an amazing ring! The attention to detail, value and care I received was outstanding. I highly recommend anyone looking for a word-class jeweler to go with Simon West. My ring is awesome and she said 'yes' :-)

  • 5/5 Jade S. 2 years ago on Google
    I can’t recommend Simon and his team highly enough! He really took the time with me initially to educate me on diamonds and then crafted me an amazing engagement ring and eternity band that brings me joy daily when I look down at my hand. Thank you again Simon - your service, craftsmanship and dedication to your trade is second to none!

  • 5/5 Noo F. 2 years ago on Google • 134 reviews
    Simon was a great help with designing and building a custom ring for us. We had uncut opal from a trip to cooper pedy, which he organised to be cut and was used as part of the ring to make it unique to us. I had no previous knowledge of rings and how to begin to choose one, simon was very patient and nothing seemed to be and issue with dealing with me. As for my experience with simon i cannot recommend him more.

  • 5/5 Christopher W. 2 years ago on Google
    Simon was incredible in facilitating an engagement ring for my partner and I on very short notice in time for a Christmas Eve proposal. His commitment to classic Art Deco designs with modern touches was exactly what we were looking for and his sourcing of a unique Australian sapphire makes the engagement all the more special. Simon was great to work with and he was very attentive to our needs and took genuine delight in our proposal. That human touch on top of an excellent product makes him a must-see!

  • 5/5 Patricia G. 2 years ago on Google
    I highly recommend Simon West Fine Jewellery for their craftsmanship, professionalism and excellent customer service. Simon designed and created this exquisite bangle for me in memory of my Mum - a piece designed to be handed down and treasured forever.

  • 5/5 Colleen P. 2 years ago on Google
    Thankyou Simon for making my bangle. I cannot recommend Simon highly enough as his manner and craftmanship is amazing. Simon goes out of his way to make the experience easy and relaxed with the outcome of one to wear this piece with much pride. I can't wait to show it off and let everyone know who made it and recommend they go see Simon for their own piece of magic.

  • 5/5 David M. 2 years ago on Google
    Purchased an engagement ring here. Pól who I met with for the initial meeting and design was extremely helpful and professional in working with me to come up with a unique design that looked great!

  • 5/5 Bri S. 3 years ago on Google
    Simon has built trust with us to last a lifetime. He doesn't make decisions for you, he empowers you with knowledge to make smart decisions and delivers incredible quality. My engagement ring is more beautiful than I initially imagined and the experience was a pleasure with Simon.

  • 5/5 Melissa C. 3 years ago on Google
    Ah Simon is amazing! After nearly 12 months of debating whether to have our engagement ring remade, we booked an appointment with Simon and walked away feeling so glad that we did. He had example rings for us to see and took the time to discuss our design preferences and the remodelling process with absolutely no assumption of or push for a sale. He was brilliant on the communications from start to finish and we now have our perfect engagement ring. Thank you Simon, we will be back to have our wedding bands made by you!

  • 5/5 Calvin H. 2 years ago on Google
    Friendly, professional and highly recommended. Simon walked us through the entire process from start to end. He was patient and understanding through the multiple appointments going through diamond selection and ring design. Timeframes and expectations were set from the get go and everything was delivered on time, even with all the pandemic disruptions. The quality of the ring was amazing and was exactly what we were after.

  • 5/5 Amy P. 4 years ago on Google • 9 reviews
    My engagement ring and our wedding bands were made by Simon and his wonderful team which we are so grateful for. They are stunning! Simon's service is always 5 stars and we love our visits to see him. We're sad it's over...for now. I would love an eternity ring just so we can work with Simon again! Thank you Simon and Sophie for bringing our visions to life. I look at my rings everyday with absolute love heart eyes :)

  • 5/5 Ingrid S. 2 years ago on Google
    I highly recommend Simon West Jewellery if you are looking for a long lasting hand made piece with a trusted designer/jeweller. I am based interstate from Simon and and from start to finish the process was super easy even during lockdown. I now have a prize family heirloom that was designed especially for me. I now won't trust my jewellery with anyone else. It also helps that Simon is such a great guy! Thank you


Call +61 3 9639 1400 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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