1/5 Lorraine H. 2 years ago on Google
Lorraine
H.
South
Holland,
IL
5/22/2021
I
have
been
going
to
this
restaurant
for
years.
I
always
recommend
when
family
is
in
from
out
of
town
but
today
I
am
highly
disappointed.
I
called
an
order
in
for
a
Hearty
Man
Skillet.
My
husband
picked
it
up
(we
live
on
the
same
block
as
the
restaurant
so
it
took
him
no
time
to
get
the
food
to
me),
we
started
to
eat
and
noticed
a
strand
of
curly
light
colored
hair
mixed
in
the
eggs.
My
husband
took
the
food
back
and
was
told
by
a
manager
on
duty
that
that
was
my
hair
and
he
could
not
receive
a
refund.
I
have
BLACK
hair
so
for
her
to
tell
him
that
is
my
hair
and
she
does
not
know
me
or
how
I
look
is
absurd.
She
offered
to
recook
the
food
but
at
this
point
we
are
disgusted
and
just
want
our
money
back.
After
he
came
home
without
the
refund,
I
called
to
speak
to
the
same
manager.
I
informed
her
this
was
not
my
hair
and
she
proceeded
to
tell
me
no
one
in
their
kitchen
has
that
hair
type.
I
also
informed
her
that
no
one
in
my
home
has
that
hair
type
and
if
we
did
it
wouldn't
be
MIXED
in
the
eggs.
I
asked
for
a
refund
she
said
no.
I
asked
to
speak
to
someone
in
a
higher
position
she
also
refused
that.
I
even
had
to
tell
her
at
one
point
not
to
yell
at
me.
I
am
glad
today
was
only
a
$20
order
versus
the
$80-$100
I
usually
spend.
Very
disappointed
and
will
no
longer
recommend
this
restaurant
to
anyone.
I
know
it
really
doesn't
matter
to
them
(because
of
how
we
were
treated
today)
but
they
have
lost
a
long
time
customer.
I
couldn't
figure
out
how
to
reply
to
your
message
but
thanks
so
much
for
responding.
She
did
not
give
me
her
name.
A
young
lady
answered
the
phone,
I
told
her
the
issue
she
put
me
on
hold
and
a
woman
came
back
to
the
phone.
She
said
hello,
and
I
proceeded
to
tell
her
the
issue.
When
I
asked
to
speak
to
someone
higher
she
said
she
was
the
manager
and
no
one
else
was
there.
My
husband
described
her
as
a
short
woman
with
blond
hair.
This
was
on
Saturday
about
12:30
or
1:00
pm
if
that
helps.