1/5 Kimberly K. 1 year ago on Google
Ordered
the
deep
fried
chicken
($12)
and
kanpai
boat
($80).
The
boat
comes
with
cucumber
salad,
miso
soup,
daily
appetizer,
and
salad.
I
noticed
that
there
was
a
bit
of
mold
on
the
lemon
in
my
cucumber
salad
(pictures
attached)
after
I
had
eaten
part
of
it
already.
I
informed
the
waitress
and
they
brought
out
another
salad.
We
informed
them
that
we
do
not
want
the
salad
anymore
nor
felt
comfortable
eating
the
rest
of
the
starters
and
asked
for
it
to
be
removed
from
our
bill.
After
we
finished
with
the
sushi,
they
brought
the
bill
and
$1.50
had
been
removed
from
the
moldy-lemon
cucumber
salad.
We
thought
that
reduction
was
insulting
due
to
the
lemon
having
what
was
obviously
mold
and
having
partially
eating
the
salad
that
it
was
a
part of. (Note:
There
is
lemon
in
the
water
and
lemon
in
the
salad.)
We
asked
for
the
manager
and
realized
it
was
the
manager
that
had
given
brought
out
the
replacement
for
the
salad
originally.
We
had
expressed
that
taking
$1.50
out
of
the
bill
was
not
good
enough
since
we
had
partially
consumed
the
salad. We
asked
if
there
was
anything
else
they
could do
but
the
manager
rudely
refused
to
even
offer
us
even
a
dessert. The
real
issue
here,
besides
the
moldy
lemon,
was
the
temperament
of
the
manager.
He
was
very
condescending
and
had
a
clear
lack
of
empathy for
the
situation.
Goshi
is
supposed
to
be
a
fine
dining
experience,
the
last
thing
you
would
want
to
do
is
doubt
the
quality
of
the
food.
We
expressed
again
that
we
know
there
was
mold
on
the
lemon
and
that
we
should
be
adequately
compensated
for
it
being
there,
but
he
continued
to
be
rude
and
condescending.
Finally,
he
suggested
that
we
not
tip
our
waitress
as
a
recourse.
As
people
who
have
been
been
in
a
customer-serving
role,
that
was
not
an
option
and
the
burden
should
not
fall
on
her.
The
starters
(miso
soup,
cucumber
salad,
salad)
are
preassembled
so
it
could
have
been
sitting
there
for
who
knows
how
long.
Is
it
supposed
to
fall
on
the
waitress
to
inspect
food
quality?
Again,
the
manager
was
not
being
helpful
in
the
situation
and
after
he
had
suggested
we
not
tip
the
waitress,
we
knew
that
there
was
no
use
in
arguing
anymore.
The
situation
was
unfortunate
and
we
will
not
be
returning.
We
could
have
looked
past
the
moldy
lemon
if
even
a
sincere
apology
could
have
been
made.
It
is
very
clear
that
this
place
does
not
value
its
customers
or
its
employees.