1/5 Anh N. 7 months ago on Google • 10 reviews
I
recently
visited
Tam
Anh
hospital
with
my
father
for
a
pre-booked
appointment,
and
I
must
express
my
disappointment
with
the
overall
experience.
Firstly,
despite
having
a
scheduled
appointment,
we
were
made
to
wait
for
an
unreasonably
long
time—1.5
hours
to
be
exact.
This
prolonged
wait
was
particularly
challenging
for
my
father,
who
was
already
unwell
and
nearly
fainted
during
the
extended
waiting
period.
Shockingly,
not
a
single
staff
member
approached
us
to
inquire
about
his
well-being
or
offer
any
assistance.
One
aspect
that
compounds
our
dissatisfaction
is
the
fact
that
Tam
Anh
is
a
private
hospital,
known
for
its
higher
costs.
However,
the
level
of
service
we
received
fell
far
below
the
standard
expected,
even
for
a
public
hospital.
The
lack
of
attention
to
a
patient's
condition,
especially
in
a
private
facility,
is
deeply
concerning
and
raises
questions
about
the
quality
of
care
provided.
Throughout
our
visit,
there
was
a
conspicuous
absence
of
empathy
from
the
hospital
staff.
When
my
father
urgently
needed
a
place
to
rest,
our
request
for
a
temporary
chair
was
initially
denied.
It
was
only
after
my
mom
raised
her
concerns
that
we
were
provided
with
the
basic
consideration
we
should
have
received
from
the
beginning.
I
hope
this
feedback
serves
as
a
constructive
critique,
urging
Tam
Anh
hospital
to
address
these
issues
promptly.
Patients
and
their
families
deserve
a
higher
standard
of
care,
especially
when
choosing
a
private
healthcare
facility
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