1/5 Nay A. 2 years ago on Google
My
experience
with
this
hotel
was
shocking.
Upon
booking,
I
expressly
informed
the
staff
that
I
would
be
arriving
at
1am
on
the
5th
of
September.
I
even
sent
them
my
flight
details,
booked
a
taxi
with
them
and
sent
them
a
message
when
I
was
at
my
transit
informing
them
I
would
be
arriving
in
a
few
hours.
They
replied
with
'Welcome'
and
several
confirmations.
Upon
arriving
to
the
hotel
(alone,
at
1am,
first
time
visiting
Tirana)
I
was
informed
that
they
did
not
have
a
room
for
me
as
they
thought
I
would
be
arriving
at
1am
the
next
day.
This
was
unbelievable.
I
was
told
that
they
would
put
me
up
in
another
hotel
for
the
night.
The
manager
cannot
speak
a
word
of
English
and
we
communicated
through
an
employee.
He
did
not
take
the
situation
seriously
and
was
very
clearly
angry
and
rude
about
the
situation.
They
were
both
wearing
plain
clothes
and
acted
completely
unprofessionally.
The
next
morning
I
was
brought
back
to
the
hotel
and
found
it
to
be
incredibly
disappointing.
It
was
in
a
horrible
area,
in
the
middle
of
the
dirty
backstreets
of
apartment
buildings.
There
was
no
privacy,
the
doors
were
incredibly
thin
and
right
next
to
the
check
in
desk.
The
furnishing
was
disappointing
and
much
different
to
the
online
pictures.
The
cleaning
staff
were
also
in
plain
clothes
and
could
be
seen
cleaning
with
reluctance
and
low
effort.
I
was
so
disappointed
I
had
to
cancel
my
stay
and
take
my
bags
with
me
to
find
another
hotel.
I
seriously
advise
against
staying
here.
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