1/5 jon l. 6 months ago on Google โข 25 reviews
Hotel
room:
Average
Service
&
Checkout:
Disaster
I
booked
the
hotel
via
HRS/Check24.
Traffic
in
rush
hour
is
a
catastrophe
in
Tirana.
With
a
lot
of
luck
we
were
able
to
a
parking
space
at
the
hotel
at
the
side
of
the
road.
Unfortunately,
you
can't
rely
on
it
here.
You
should
have
alternatives
ready.
The
check-in
went
smoothly.
The
rooms
are
average,
a
bit
outdated.
The
rooftop
bar
is
nice,
but
unfortunately
they
didn't
open
the
pool
when
it
was
over
25
degrees
in
October.
The
check-out
was
a
disaster!
It
took
ages,
allow
yourself
time.
Pay
close
attention
to
your
bill.
In
advance,
4
rooms
cost
284โฌ
via
HRS
plus
taxes
of
of
3-4โฌ.
However,
the
hotel
wanted
to
charge
me
370โฌ.
Only
when
I
got
suspicious
and
asked,
the
staff
corrected
instantly
the
bill.
(has
felt
intentional
-
they
told
me
it
was
a
mistake
about
the
taxes)
Be
careful
when
paying
with
your
credit
card.
The
staff
entered
and
confirmed
the
amount
so
quickly,
that
I
couldn't
see
what
amount
I
was
supposed
to
pay.
I
was
under
pressure
for
time
and
felt
rushed
at
the
same
time.
Then
I
was
supposed
to
enter
my
pin,
which
was
displayed
in
plain
text
on
the
terminal.
Because
of
the
stress
I
didn't
question
it.
The
staff
pressed
something
and
then
I
was
at
the
correct
field
for
Entering
my
Pin.
I'm
very
unsettled
that
the
unprofessional
receptionist
now
has
my
PIN
in
plain
text.
Completely
unprofessional
and
dangerous.
It
is
better
to
pay
in
cash,
this
procedure
of
the
hotel
is
an
impertinence
and
dangerous
for
your
payment
data.
Unfortunately,
because
of
this
negative
experience,
I
only
give
it
1
star.
1 person found this review helpful ๐