A private hospital. People are paying and its not enough. You need to pay extra the nurses for a better service,which has to be already good enough. They're going after the money. Too expensive for Albanian salaries. Not clean enough either. Nurses were rude,before you give them money in their pocket. Just unacceptable.

You only get for what you pay and any complications from the treatment are not of any interest to them (not that they refuse to treat, they even don’t have the skill and expertise to identify thesimple infection). Mother in-law had open heart surgery and all seems ok but they have missed on the infection which was left for 2 months untreated. We were going back and forth telling something is not right and were reassured that everything is normal. Then end up in public hospital and they were terrified how this could happen and left untreated. People’s life is at risk now! I wish health ministry will look into it and deal accordingly! Don’t waste you time, money and lives on this hospital! You have one life only!

I would not suggest this hospital to anyone . If I could leave less than 1 star I would do . Very poor administration !!! You will wait for results for days no one will be picking up the phone or when they do they say "they dont know ". It seems like no one knows what's going on in that hospital and how things are supposed to run . They will ask you for money even before any test or scan . Nobody will care about you unless you leave them some good tips

I did a hepatitis D test here 10 years ago and they said I was positive. Needless to say, it was fake. I tested in America and I didn’t have it. This hospital has nothing to do with ‘America’.

If I could put -5 points, would not be enough. My friend broke her twist and I called the hospital to send an ambulance. After several calls, they send an ambulance. The driver of the ambulance didn't have the barrels to help my friend. He was useless and unpolite. Horrible service. It is so sad for the albanians to have such money driven hospital and zero humanity.

Horrible experience. I was vomiting, had diarrhea and was dehydrated. Came here from Bulqiza hospital because my insurance had a contract with American hospital. I was shocked how money driven they are. They required us to undergo a CT for +/- 450€ (because of covid haha) and a pcr test for more than 100€, because they are "covid free hospital". Insurance said I dont have to pay for anything but they INSISTED on me to pay. After spending there 1hour arguing and contacting hospital director, while having high temperature and my friend even higher, we finally convinced them that I dont have to pay for anything, but anyway they have been so rude that I decided to go to public hospital where i got a bed and infusion for free. I was so angry that I recovered that night.

(Translated by Google) it is a pity to go to the American hospital to give money immeasurably and if they give you security they just have to put money in my pocket. of kosovo and told me that 20 to 30 years warranty will not have any heart problems but the opposite happened that what my mother has 6 months infrared so do not find people with those doctor's (Original) eshte gjynah te shkosh te spitali amerikan te japish leke pa mase dhe nk te japin siguri vetem kan hallin te fusin leket ne xhep.une kam bere nenen time operim per zemer aty dhe me dha garanci ata doktort e mir sic i cuajn dhe ato jan dy te kosoves dhe me than qe 20 deri ne 30 vjet garanci nuk do ket probleme me me zemren por ndodhi e kunderta se ate qe ka mbushur 6 muaj nenes i ra infrakt prandaj mos genjeni populli me ata qobana doktorsh

Worst service ever They did a wrong surgery on me. I have problems even today. I went to Italy after the surgery performed there and the italian doctor was surprised and angry on the incompetence applied by the doctor and said that the surgery was unnecessary and useless. Practically they opened my leg without any reason. Doctor said i had to sue this Joke of a hospital but i was very emotionally drained from my suffering after the surgery. Don't go near this hospital....... I live in Canada and still at this day when doctors see what they did to me they are astonished from the severity of this surgery......

I'm traveling from America to Albania and I have two foreign insurances to cover medical costs for up to $100,000. I went to the gynecologist for abnormal swelling. The wait was fine but I was seen by a gynecologist who didn't ask for medical history or allergies. I got an exam and samples for tests were taken. Then I was prescribed two medicines. They wouldn't tell me what I had or even what they thought I had but prescribed me medicine for a yeast infection. Not only that but the doctor, while explaining to me with imperfect English is condescending after I ask a question. I misunderstood and he tells me to "pay attention" and then proceeds to explain literally everything again condescendingly. While this is happening he gives me a sheet that describes the visit and it has the wrong birthdate on it, he put "abnormal discharge" for the reason for coming when I told him swelling and when he asked about discharge I said I didn't know. Then he had my menstrual history on the paper that was also incorrect and he never asked me. I told him my blood type was AB but I didn't know whether it was positive or negative and he just marked down positive on the sheet despite me not knowing. I'm not sure why he needed my blood type and not my medical history or things like allergies. His job as a doctor is to listen to my concerns, have the knowledge to diagnose me, and then explain to me my options and what I'm supposed to do. Not only did he write up things he didn't even ask, he typed the wrong birthdate and completely ignored my initial concern, putting something completely different. Then was condescending when his English was hard to understand and he didn't ask for my medical history leading to me misunderstanding what he was saying. He didn't tell me he thought I had a yeast infection. I had to ask what the medicine was for but he wouldn't even try to diagnose me and said he had to wait for the test which takes 3 business days. Clearly, he was confident enough to give me medicine so if I didn't know anything or ask the right questions I'd be left in the dark and even applying the medicine wrong. So, as a doctor, his job of listening and advising he just failed at. I left the office feeling upset and frustrated rather than cared for. Their hospital that is labeled "Amerikan" doesn't take American insurance. The only American thing about it is the rudeness and the fact that they just want your money. It's very obvious I'm foreign. I had assumed I'd prepared well enough by getting insurance that is internation and low and behold they don't take it. No answers as to why, just that they don't accept anything but Albanian insurance. They didn't bother to inform me before about the cost or the fact that they don't take international insurance. Should I have asked about the insurance? Yes, however I have no idea how Albanian hospitals worked and assumed my internation insurance that's supposed to cover basically everything would work. I didn't consider that private hospitals would just not accept my insurance and not inform me or ask before I got treatment if they did that. All of the bills were in Albanian despite my exam sheet, I previously mentioned, being half in English and half in Albanian. My Albanian isn't great and they asked me to sign 3 times. I said I couldn't read it and was hesitant to sign it. The reception was a bit impatient with me and only explaining that it was a bill and I have to sign where the dashes were. I go and get my perscriptions and realize that they never asked for my allergies so it's possible that if I just trusted them I might have been in trouble and possibly have gotten hurt. Overall it was a horrible experience. I didn't feel listened to, the receptionists were staring at me oddly, they refused insurance most likely knowing it would be out of pocket for me and not saying a word until it was time to pay, didn't ask for medical history, made up and incorrectly recorded my medical data, and the doctor was condescending.

Visits on the Oculist no so well, no solution for the issues I had, not full visit covered. They are only focused on operations as the money is there, not in general visit

Absolutely ridiculous. Don’t bother trying to get care, for a private hospital, nobody wants to work. Weekends have no doctors, always a run around.

(Translated by Google) I sympathize with the many negative comments about this .A hospital staff irresponsible, whose priority is only leku.Kam after going with my mom and have done for coronary heart and when I came out reaminacioni since it had all the rooms the quarrel said it could go straight. Once we were out of the Mom hospital felt very bad and we took directly to the urgency of this hospital and the doctor sat without moving at all and asked me what the patient as if I was a doctor and no one, that only a doctor can not it's called. (Original) Bashkohem me komentet e shumta negative per kete spital .Nje staf i papergjegjshem ,perparesia e te cileve eshte vetem leku.Kam pas shkuar me mamin dhe i kane bere koronare per zemren dhe kur do dilte nga reaminacioni duke qene se i kishin te gjitha dhomat e zena thane se mund te dilte direkt . Sapo ishim duke dale nga spitali mami u ndje sh keq dhe e cuam direkt te urgjenca e ketij spitali dhe doktori rrinte ulur pa levizur fare dhe me pyeste mua se cfare ka pacienti sikur te isha une mjekia dhe jo ai,qe vetem mjek nuk mund te quhet .

Very good

(Translated by Google) HOSPITAL WITH MATRAPAZ MEDICAL POSSIBLE. FRESH CASE HAS HAPPENED TO DOCTOR DOCTOR JOELA LULO.NO MEDICINE THAT HEAD BENEFITED EVERYTHING FROM THE PATIENT, I HAD HAPPENED NEW GOCE AND THE PERSPECTIVE OF THIS MEDICINE IS TO COME BAD. I HAVE AFTER AN EXPERIENCE BETWEEN THE DOCTRINE IN WORDS, UNTIL I KNOW THAT THIS PERSON WAS ALWAYS PERSONAL (Original) SPITALI ME MJEKET ME MATRAPAZ TE MUNDSHEM.RASTI ME I FRESKET ME KA NDODHUR ME TE ASHTUQUAJTUREN DOKTORESHE JOELA LULO.NJE MJEKE QE SHEF TE PERFITOI CDO GJE NGA PACIENTI,I KA HUMBUR NDJENJA HUMANE DUKE E KTHYER ATE NE BIZNES.TURP I MADH SEPSE ESHTE GOCE E RE DHE PRESPEKTIVA E KESAJE MJEKE ESHTE PER TE ARDHUR KEQ.UNE KAM PAS NJE EKSPERIENCE TE HIDHUR ME DOKTORESHEN NE FJALE,DERISA U KTHJELLOVA QE KJO SHIFTE TME ZHVASTE PARATE SEPSE MERTE PERQINDJE NGA SPITALI PER CDO PACIENT QE NDIQTE.

Too expensive

(Translated by Google) Very good service (Original) Sherbim shum i mir

Very disappointed

Thieves.

(Translated by Google) They don't understand that if you leave a meeting you have to enter the schedule then what does it mean ?! (Original) Nuk e kuptojne qe nese le nje takim duhet te hysh ne orar se pastaj cfare kuptimi ka ?!

Fraud or not, I can't say, but people are not human, they don't know how to take care during pregnancy, especially Jonela Lulo... 🤦‍♀️ it's a real horror

Alfred Aga the best doctor in Albania in his profile. Thank you Doctor

(Translated by Google) They are thieves.bad service (Original) Jane hajdute.sherbim i keq

Private hospital. Not the best, but clean and organized

I madh the best.

Bunch of people which do not care about the pacients...only money and more money. Thank you ! Never again

(Translated by Google) Because my father thanks to them sine saved (Original) Perché mio padre grazie a loro sine salvato

This hospital is a big scam.

(Translated by Google) The best private hospital (Original) Spitali me i mir private

Ok

Friendly staff

Never turn back case! Surgery went well and the doctor was fine! Infrastructure broadly depreciated. Quiteness, not at all! hygiene conditions poor. Support staff, including nurseries terrible, ranging from professionally incompetent to agressive, in case complaints on services presented.

Nice staff,no delays.I scheduled an appointment there and finished it all within 45 min unlike in the state hospitals where you have to wait for hours just to get an appointment