Qendra Globe image

Qendra Globe

Shopping center

😠 Bought a really expensive pot. The handle broke twice, and the customer service is the most terrible. I'm usually a customer who doesn't complain a lot, but the customer service refused to fix my pot (even when it was on warranty) and they told me I had misused it (which was unnaceptable). After the... People often mention service, shop, customer, good, staff,


Address

Kavaja St, Tirana, Albania

Website

globe.al

Contact

+355 4 480 6061

Rating on Google Maps

4.20 (250 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 AM to 9 PM
  • Thursday: 9 AM to 9 PM
  • Friday: 9 AM to 9 PM
  • Saturday: 9 AM to 9 PM
  • Sunday: 9 AM to 9 PM
  • Monday: 9 AM to 9 PM
  • Tuesday: 9 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: service (11) shop (7) customer (6) good (6) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Irsa S. 5 years ago on Google • 13 reviews
    Bought a really expensive pot. The handle broke twice, and the customer service is the most terrible. I'm usually a customer who doesn't complain a lot, but the customer service refused to fix my pot (even when it was on warranty) and they told me I had misused it (which was unnaceptable). After they got my pot, they called me twice to go get it because it was fixed and when I got there the service girls told me to get my pot because it was fixed (but it was still broken). And when I told them this, they said they were not the ones who called me. Long story short: would never buy again.
    7 people found this review helpful 👍

  • 1/5 Mocha 1 year ago on Google • 83 reviews
    Poor communication. In their official website they say the product is in the shop in Tirana. I drive there to buy it. They say is in our shop in Saranda and not new but in shelf, and you have to pay it forward. My experience was bad.
    3 people found this review helpful 👍

  • 5/5 Ida M. 4 years ago on Google
    The most useful product and the price its so good 😊
    5 people found this review helpful 👍

  • 5/5 Bledi I. 1 year ago on Google • 109 reviews
    The service and products they use are high quality. I always trust Globe for electronics goods. Thank you!
    1 person found this review helpful 👍

  • 5/5 Ardian Z. 4 years ago on Google
    Super!
    4 people found this review helpful 👍

  • 5/5 Artan S. 4 years ago on Google
    (Translated by Google) Very satisfied with sales staff, especially on electronic devices. I bought a TV and I was very pleased with the explanation for TV options and home-to-ceiling. (Original) Shume i kenaqur me stafin e shitjes, sidomos te pajisjet elektronike. Bleva nje televizor dhe ngela shume i kenaqur qe nga shpjegimi per opsionet e televizoreve dhe montimi deri ne shtepi.
    4 people found this review helpful 👍

  • 1/5 Kristi P. 3 months ago on Google • 59 reviews New
    Worst online shopping experience and customer service
    1 person found this review helpful 👍

  • 1/5 Elinda G. 3 years ago on Google
    Really bad at customer service.
    2 people found this review helpful 👍

  • 3/5 Rimi A. 5 years ago on Google
    good
    2 people found this review helpful 👍

  • 1/5 Olsi B. 2 years ago on Google
    Nothing to do there. The prices are high and after sale service does not exist.
    2 people found this review helpful 👍

  • 2/5 Ermal D. 4 years ago on Google • 28 reviews
    People say its market and items they sell are getting downgraded year after year. I lost my trust on this one. Gave two stars because i used to buy alot here long time ago
    1 person found this review helpful 👍

  • 3/5 Kejsan C. 8 months ago on Google • 47 reviews
    The service was overall good, both the in-shop assistant and the cashier were very resourceful and ready to answer every question and doubt. However the conversion rate for Euros was very low and would have lost a lot if I had paid with a credit card. Had to go out to use an ATM and then go to an Exchange point. Would totaly avoid paying in other currencies in their shops apart from Lek.

  • 1/5 Eralf B. 2 years ago on Google • 5 reviews
    Very disappointed with this shop as they did sold me display product and when i found out i didn’t want the item cos it was already opened , they said we can’t refund you . i had no choice and i had to crack on with purchase as i was running out of time for someone birthday gift .
    1 person found this review helpful 👍

  • 5/5 De D. 2 years ago on Google
    Nice store to buy appliances
    1 person found this review helpful 👍

  • 5/5 Nikolaos L. 1 year ago on Google • 13 reviews
    Best Store In Albania To Buy Electric Appliances! Great Quality, Great Staff And Very Helpful And Also Great Prices!

  • 5/5 Enxhi K. 4 years ago on Google • 3 reviews
    Tireless and welcoming staff. Very happy with every product I bought. The prices are cheaper than other retail stores and I have had the best shopping and costumer care experiences with them. Always my first choice when it comes to buying electronic goods and household appliances.

  • 4/5 Parid B. 4 years ago on Google
    (Translated by Google) Maximum correctness by staff. Super communication and also very accurate in product delivery. I didn't waste a single minute of my time. (Original) Korrektësi maksimale nga ana e stafit. Super komunikim dhe gjithashtu shumë të saktë në dorëzimin e produktit. Nuk humba asnjë minuta nga koha ime.

  • 5/5 Elti D. 4 years ago on Google
    (Translated by Google) Very good products, affordable prices especially in the bidding season. Excellent service! (Original) Produkte mjaft te mira, cmime te perballueshme sidomos edhe ne sezon ofertash. Sherbim i shkelqyer!

  • 5/5 Ariss F. 2 years ago on Google
    good shop

  • 3/5 Pastore G. 3 years ago on Google
    (Translated by Google) Mini shopping center (Original) Mini centro commerciale

  • 5/5 God Clan A. 2 years ago on Google
    Excellent Staff and the service is the best. The results test in real time and correct 👏👏👏

  • 5/5 Marinela �. 2 years ago on Google
    👌

  • 3/5 light 2 years ago on Google
    great and helpfull staff, good offers for some products.

  • 5/5 Kujtim B. 3 years ago on Google
    (Translated by Google) Tonight in your market in Elbasan I bought two kitchen appliances: An electric oven Elektrolux model EOB 43450 OX and a Whirlpool piano. For the oven, the sellers assured me that she has the option to turn it off at the end of the pre-set cooking time ... I believe and express that this is true, otherwise I am forced to return the device. And something else, which for me but not only, is very necessary a manual for use in the Albanian language for equipment .. not everyone knows foreign languages ​​especially from the generation of retirees. If you had the opportunity, I please send one for both devices. (Original) Sot ne mbremje ne marketin tuaj ne Elbasan bleva dy pajisje kuzhine : Nje furre elektrike Elektrolux model EOB 43450 OX si dhe nje pianure Whirlpool. Per furren , shitesit me siguruan se ajo e ka opsionin per fikjen e saj vet ne perfundim te kohes se paracaktur per gatim ...une besoj dhe shpreoj se kjo te jet e vertet , ne rast te kundert jam i detyruar ta kthej pajisjen . Dhe nje dicka tjeter , qe per mua por jo vetem , eshte shume i domosdoshem nje manual perdorimi ne gjuhen shqipe per pajisjet ..jo te gjithe dine gjuhe te huaj sidomos nga ne brezi i pensionisteve .Nese do te kishit mundesi, une ju lutem me dergoni nje te tille per te dyja pajisjet.

  • 5/5 Opinionated V. 4 years ago on Google
    Very chilled place. Great place to meet new people

  • 5/5 arjan i. 3 years ago on Google
    (Translated by Google) Prepared and professional staff (Original) Staf i pergatitur dhe profesional

  • 5/5 Dejni T. 11 months ago on Google
    The most beautiful place i have ever been

  • 5/5 Renata O. 4 years ago on Google
    I have bought some products over the years at the Globe shop and am very pleased. Thumbs Up ;)

  • 5/5 Vera S. 7 months ago on Google
    The best store for Electronic Appliances in Albania! Great quality! The staff is very helpful with excellent service👌👏 I highly recommand it!

  • 5/5 vincenzo g. 3 years ago on Google
    (Translated by Google) I bought an LCD TV and a Home theater a coaxial cable speakers in 2015 today in 2020 I had a problem with the TV and I received Courtesy and professionalism both by phone and in the shop, Bravi I recommend it 100 x 100. (Original) Ho acquistato un TV LCD e un Home teatre un cavo coassiale casse acustiche nel 2015 oggi nel 2020 ho avuto un problema con il TV e ho ricevuto Cortesia e professionalità sia per telefono sia in negozio, Bravi lo consiglio al 100 x 100.

  • 5/5 Nicole J. 4 years ago on Google
    (Translated by Google) It is the only shop in Tirana that I trust in my home shopping. (Original) Eshte i vetmi dyqan ne Tirane qe i besoj blerjet e mia elektroshtepiake.

  • 5/5 Renata O. 1 year ago on Google • 1 review
    They have the Best Customer Advocate. They naturally study customer needs and provide support to their customers. Always ready to meet the needs of customers and keep an open line of communication. I definitely recommend it 100% 😁
    1 person found this review helpful 👍


Call +355 4 480 6061 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Recycling
    • ✓️ Electronics
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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