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  • 2/5 A S NAGASWAMY R. 11 months ago on Google
    I want to share my mixed experience during my 2-night stay at Hotel Mayas with my wife between 7th April 2023 and 9th April 2023. First let me highlight the positive sides of it. Check in was smooth and Fast. AC Double Room that we had booked was specious enough for two people, We have coffee Tea maker with adequate Coffee/tea sachets as the case may be. Quality of bed was good, the washroom was neatly maintained with hot water ever available. Housekeeping was also very good. Complimentary Breakfast provided was very tasty. Now let me come to the Worst experience my wife and myself faced during the stay. On 7th April 2023 after an extremely tiresome visit to Srirangam Temple, Dialed Room service [ Number 100] from my room 301, three times at about 9pm. No one picked up the call. I called the reception mentioning that No one is picking up the call at Room service. Reception person said that someone from service will call. After a minute, a person from Room service called me. When I was telling my order he cut the call abruptly saying that he will call me back and never called me. After two minutes again, I had called reception who said that restaurant is busy and I have to wait for a minimum of 15 minutes for Room service to take order itself and the supervisor told him to inform me. I went down and saw the Geethanjali restaurant at that time immediately when the receptionist called and found to my surprise that hardly 3/4 people sitting inside the restaurant. So it is very clear evidence that Room service team and the receptionist lied to us and not interested in providing Room service to me. With tiredness we went to a nearby restaurant and had our dinner. We felt disgusted by the treatment given to us by Reception / room service treatment on 7th April 2023, in not providing the Room service. Hence, we did not use their restaurant for dine in / Room service during my period of stay, based upon this experience, except for the Complementary breakfast. You can avail the Complimentary breakfast and Please avoid Room service as they will give you the worst possible experience. Better to have food in other noteworthy restaurants nearby [ Mayavaram lodge for tiffin / new Madura Hotel for meals]. Hence i am rating this as 2 as for the price they charge this is not the service they should be extending to their customers. I sincerely hope this review is read by Mayas Hotel Management as well.
    2 people found this review helpful πŸ‘

  • 1/5 Skandy S. 11 months ago on Google
    ** Poor quality of service while getting the complimentary breakfast too, all the staffs are checking the room number and number of guests, no coordination between the staffs. The restaurant manager could have easily guided the staffs on this but they didn't. 1) Staff impolite behaviour in handing over tea bag, milk powder etc. 2) western toilet got clogged and was serviced at late night but still unable to use post service. 3) Tap Hot water requested in night but was not opened. 4) Morning also tap hot water not coming in tap only like warm water was coming 5) Quality and quantity of food provided at their hotel is very poor but the charges are High. 6) The amount they charge for the room doesn't justify the poor quality of this hotel. Personally I will never come back here and neither would recommend this to anyone.
    2 people found this review helpful πŸ‘

  • 1/5 raman p. 1 year ago on Google
    Worst hotel, just now we went with family for lunch, no one responded for taking order also for 15 mins, then took order then again 15 min to bring food in chill, no server bothered to give water also. For each and every thing we need to wait. For meals not given banana, paan also which they gave to others. Totally unsatisfied. I recommended not to go to every one
    2 people found this review helpful πŸ‘

  • 1/5 Abarna B. 2 years ago on Google
    Management is very poor. Cockroaches in the bathroom. We were half an hour late to check out. The person in-charge behaved very rudely. Not suitable for Elite people
    1 person found this review helpful πŸ‘

  • 1/5 sabari kumar s. 8 months ago on Google
    Disappointing. They say you have a complimentary breakfast and then hand you the bill next morning and straight out say they never said about breakfast. They charge 2800 and it's soo not worth it. There's no responsibile person. They have employed teens. Such a shame. Never going back there.
    1 person found this review helpful πŸ‘

  • 1/5 SSMHBG S. 10 months ago on Google
    I am writing to express my disappointment with my recent stay at your establishment. Despite the many positive reviews I had read, my experience fell short of my expectations. While the ambiance of the hotel was excellent and the room was decent, the behavior of the staff left much to be desired. I found the quality of service to be slow and subpar, and the wifi was frustratingly difficult to connect to. Additionally, the restaurants were poorly maintained, and the booking rate was subject to change. No buffet breakfast and breakfast taste incredibly poor.The rooms were not up to standard, and I found myself disappointed with the overall experience. Furthermore, the actual tariff was unclear and confusing. The staff explained that the adolescent age bracket began at nine years old, and if you have a child over the age of eight, you will be charged an additional 700 INR without hesitation. This was not made clear to me during the booking process, and I found it to be an unpleasant surprise. In light of my experience, I highly recommend booking two choices before making a reservation. This will ensure that you have a backup plan in case your first choice falls short of your expectations.
    1 person found this review helpful πŸ‘

  • 1/5 Jayaletchumi N. 9 months ago on Google
    The toilets were dirty and the wifi in the room that we were assigned did not work at all. We had to request for an alternative room which inconvenienced us. The wifi connectivity was very very weak even after we shifted rooms. The lift was under maintenance and there were only female cleaners available to carry our luggage 3 floors down!! I’d not recommend this hotel to anyone.
    1 person found this review helpful πŸ‘

  • 2/5 Mrdhul Kumar G. 1 year ago on Google
    Room is ok I would suggest go for Air conditioned Rooms rather than Non A/c Rooms because it's totally no ventilation and burning πŸ₯΅ No bedsheet For Double room they just put 2 single Cots together
    1 person found this review helpful πŸ‘

  • 1/5 Amarnath P. 1 year ago on Google
    Think multiple times, before you select this hotel.. The people in reception loot money every day. You will be end up in paying high priced room rent every day in cash. The hotel do not accept card and they blame the network is not working. You need to pay the rent every day. No mattter how many days & how many rooms you avail. Moreover the facilties are worst than the local lodge, AC never works if you ask maintenace person, he bluffs stating the when the Fan is switched ON the centralized doesn't work. We personally ended up wasting a huge money in staying this hotel with family ..
    1 person found this review helpful πŸ‘

  • 1/5 Srikanth R. 2 years ago on Google
    Such a worst experience. Even though the rooms are good. But the approach of the staff are always changing. The rent will charge for 12 hrs which is totally undigestable. They will change the rules according to their convenience. They never care about the customer service since they are located in prime. Such an worst experience which I face twice.
    1 person found this review helpful πŸ‘

  • 2/5 Katha T. 1 year ago on Google
    Towel not provided, while asking reply came as all towels gone to laundry... For the Towel I have waited for 1 hr... After continuous follow up ... My important meeting I have missed.. First impression on my first day joining gone went totally wrong... Rooms also not that much of fine cleaned. Bed sheet also not washed properly, with stain spread... Basic Drinking water is being Charged extra. For the single room... 2300 is very much High and not provided the comfort and the facilities.... Very much upset.. will not come back and will not refer to anyone.. prime location, but poor management....
    1 person found this review helpful πŸ‘

  • 5/5 jerome d. 1 year ago on Google
    Our stay was comfortable here. The room is spacious. It has good furniture, wardrobe,comfortable king size bed and enough charging plug points. Toilet is sanitized and clean, they provided all the toiletries like soap, shampoo, toothpaste, brush etc. Its in a prime location just next to Chathiram bus stand. The restaurant is good and enjoyed the delicious breakfast. Has ample parking space available. In short it's worth the money to stay at this hotel for a night or two. Thank You !
    1 person found this review helpful πŸ‘

  • 4/5 Venkatesa P. 2 years ago on Google
    Nice Wedding hall. Good ambience.

  • 4/5 DDL Online S. 1 year ago on Google
    Happened to attend a reception function. There are 2 function halls and neatly maintained. We'll located and easily accessible.

  • 1/5 Srinivasan T. 1 year ago on Google
    I stayed in Maya residency for 3 days. Its in prime location. Nearby Sangeetha hotel attract good crowd and food is tasty.The workers in Maya the workers ,receptionist to MD are completely unprofessionals and unfit for hospitality industry. After staying for 2 days in 3 bed they forced me to vacate to another 3 bed room , which they said, of same price and same type. Then a worker came with my oldroom bedsheet to showcase Gobi stain on it in front of 4 other workers. Its a big crime which to spill mistakenly and easily washable. I got thoroughly shocked at this behaviour. The new room bathroom had kerosine smell which they attribute to phenol, probably a low grade one. They could not resolve it and all they could do was doing some room spray. When enquired why I was shifted the new room they gave a googly. Someone has booked the specific room beforehand and its bigger ( Probably they make more money by giving small room). The next day they said AC will not work from 10 AM . My booking was till 12 PM. Who cares. If you continue to stay i will give discount , MD Mr.Prakash told. No discounts or apologies for any of their wrong doings. On the vacating day they told the stained bedsheet was useless and I have to pay 700 for Gobi stains. They collect money for the room plus 500 bugs more beforehand for the day , so they have the last word. I asked the bill. First Mr.Prakash hesitated and then wrote a bill by hand and gave it. I told him on face that I would post it in social media and they are cheating. He was completely having 'I don't care' attitude. At evening the receptionist called me , saying stains are gone. I could come back to hotel and hand over the receipt and get back 700Rs. I told him to come to my place to return money and collect the receipt. He was not even ready to Google pay for his mistake and politely apologise even at that time. He wants his receipt back. Thats all. Maya residency deserves negative stars. Better to stay even at airport or railway station rather than dealing with these kind of people who know no ethics, values and courtesy, It deserves only negative stars. Hotel business can not be run by fly-by-night operators. If you respect customers they can even pay more. But you need to hire professionals to run such businesses. Avoid MAYA at any cost.

  • 5/5 Sathya G. 1 year ago on Google
    Very good ambience. Rooms were good.. only problem was with ants all over sugar and milk powder packets. Even to get a spoon for their food delivered to room we had to wait indefinitely.. service should be Swift... Other than that very friendly staff and memorable stay

  • 4/5 SATHISKR D. 3 years ago on Google
    We booked Mano Hall for wedding .. Mano hall has the seating capacity of 350 person and dining capacity of 70 people's per turn . The best part is location, exact opposite to Chatram bus stand .. Obviously the price and tariffs are high, still it is worth to spend. Seating arrangements for hall and dining are maintained and provided properly.. Book rooms if required at the same time of booking , otherwise they will tell simply rooms are booked . They should have a practice of allotting rooms for halls evenly or let us know the availability while booking itself . Disappointed only due to unavailability of rooms ...

  • 1/5 Karthik S. 1 year ago on Google
    This is the worst hotel stayed. What kind of policy you are following ? Same price for 1 & 2 adult it’s default for all hotel as per policy . If customer made booking by mistake you will charge extra ? I never had such a experience in any places . I rate under 0 for this device . Never had good experience for the device of room cleaning . Never clear my room or provided any water for 2 days . This is how you treat a customer ?

  • 4/5 mercy t. 1 year ago on Google
    Nice place. Its been 15 yrs since i visited this hotel. Maintanence is too good. Breakfast πŸ‘πŸ»

  • 3/5 Selva t. 1 year ago on Google
    Nearest hotel to the chatram bus stand, Trichy. Decent price for accommodation. Worth of money.

  • 5/5 Er. Muhunthan K. 1 year ago on Google
    Ample Parking Spce. Easy access. Cute function Hall. Food served in Banna leaf, Served by thier Hotel staffs all are above 45 age, served good active. Food quality good. I didn't know the total Hotel I attended for a small function and for such below 100 peoples gathering that place is very good and calm.

  • 3/5 vaitheeswaran a. 9 months ago on Google
    We are regular customers to your hotel and have enjoyed your hospitality on many occasions. We checked in 24.6.2023 and checked out the next day. This occasion the WC was not properly sanitized. The rooms as usual are spacious and good and very clean. Until 2 or 3 years ago the complimentary breakfast was served in a hall in the basement and was super good. Of late they have started to serve the complimentary breakfast in the restaurant itself. Nothing wrong with that but the attitude of the waiters (maybe under the instructions of the management) is annoying. Since the breakfast is complimentary they think they are supplying for free and for charity. At 8.30 we ordered for idlis. Immediate answer was idlis are exhausted. Then we asked to onion uthappa. Immediate answer is "Not for complimentary breakfast". Finally we settled for Pongal Vada. The Vada seems to have been prepared separately for complimentary breakfast. It was small and out of shape. Disgusting. We we served only Sambar. We had to ask for chutney and that too he gave only a very small quantity of coconut chutney.Hardly 2 spoons. One more chutney was being served to other customers which he never gave us. Disappointing. The dosas we ordered were purposely unduly delayed. We didn't expect this from a Hotel which we held in high esteem. If the hotel cannot afford to give complimentary Breakfast, please stop it. We did not expect this from a reputed hotel. Please stop giving complimentary breakfast with Immediate effect and avoid embarrassment to Guests.

  • 1/5 newyear 2. 1 year ago on Google
    I looked for bright surrounding out the room space ,but the path was old lightings are dim & the non a/c rooms are no ventilation if it is able the mosquito get it there is no net.

  • 1/5 Richards B. 8 months ago on Google
    We had a Chance to visit geethanjali restaurant for lunch, but the hospitality we got from Mayas not even compare to the Roatels. No one is bothered to come and clean as well as take orders. After all that a female staff of cleaning section came and took our order and finally it wasn't available after 10 minutes.. Not Even water served. They give preference only for banquet events during Muhurtham dates, it was stated by one of the staff.. Never and ever plan a visit to Mayas, especially with elders of family.. Worst and bad hospitality. Once upon a time it was landmark by now it's very very worst in terms hospitality and service.. If you can't able to serve, do let us know while we are entering.. Highlight is one of the male staff shouting at the female staff who took our order for attended us...

  • 5/5 vijay prabu u. 2 years ago on Google
    Nice place and food quality was very good and cost effective price very best service

  • 5/5 Sudharsun L. 2 years ago on Google
    Nice to stay here.... The hotel staffs treating in good manner .... balcony is excited me.....non polluted area..... simply good.......

  • 4/5 Sakthivel E. 11 months ago on Google
    I have stayed 3 days in this hotel. Excellent location right in front of chatram bus stand. Ample parking space for your car. Superior Deluxe room was really good to stay. You can feel the premium look and nice facilities provided. 1 day I booked in premium Deluxe for same price, it was a weekend. So much difference in between these rooms. Really not worth the amount you pay. Agoda seems to make a killing on weekend bookings. Eventhough I selected 3 persons actual booking was for 1 person and I have to pay extra for persons. Overall a very good hotel if you want to stay in Trichy.

  • 5/5 Iraam S. 2 years ago on Google
    Good to stay, for break journey from TN to Chennai, nice location and 🌟 hotel. Staff are fine and better taking care of old people also.

  • 4/5 sathish K. 2 years ago on Google
    Tried thier bar. Service was good. Complimentary options were also good.

  • 5/5 Arghya B. 6 months ago on Google
    Location is very good. In a middle of everything. People are so polite and very responsible. Their behaviour towards their customers was nice. Rooms are nice. Some are old some are new. I was in a old room felt nice. Ac rooms available

  • 5/5 Anand C. 4 months ago on Google
    Very clean room, we got exceptional and welcoming service from the front desk staff and from the housekeeping staff. Stayed in a non A/c room which was very very clean. Got a good night's sleep.

  • 5/5 Siva K. 4 months ago on Google
    Attended a marriage function at the Karuna Mahal here. The well maintained stage and hall with fully air conditioned, has a dining section at the ground floor. Also has a super parking space in the front.

  • 5/5 Sundar N. 1 year ago on Google
    This stay is so refreshing, I wanted to share this immediately before check out. Wonderful service, polite and privacy respecting room service, exceptional service. Bar is crowded but no issues there. Don’t book anywhere else. Worth every cent and they have a permanent customer in me now going forward. Good parking(rare In Trichy). No nonsenses as I have personally seen elsewhere. I am a genuine customer from USA you are welcome to reach me for references. Cheers Maya team. Sundar CA USA .

  • 5/5 sharath s. 2 years ago on Google
    Lovely food and good service.. they have been maintaining their standard for many years now

  • 4/5 anbalagan k. 2 years ago on Google
    Pleasant place to stay they provide good quality and tasty food it has a huge car parking area overall good

  • 5/5 Rahul S. 2 years ago on Google
    Clean and neat places , we can expect room service at any minute and fast service.

  • 5/5 Praka S. 2 years ago on Google
    Nice looking hall & near by chatram bus stand trichy

  • 5/5 manoj n. 2 years ago on Google
    Very good place to stay,rooms are spacious and all facilities were working.has room service from in house vegetarian restaurant. Also has a good bar in the same building.Value for money , very close to chathiram bus stand and Rockfort temple, Srirangam and Samiapuram can be visited too

  • 3/5 Alagu Ravi S. 2 years ago on Google
    To summarise .. Good parking space.. Good rooms.. There is a bar for those who could use one..

  • 3/5 Venkatesan P. 2 years ago on Google
    Good ambiance.. Food ok. Side dish insufficient.

  • 2/5 Jagathesan V. 2 years ago on Google
    At Chattram bus stand opposite to water tank towards Anna Statue.good place with car parking .

  • 3/5 pushkala r. 2 years ago on Google
    The hotel is centrally located. Prime location. But lot of traffic the moment u step out. Can't keep balcony door open for a second. So much noise. The reception people and restaurant people and also the workers are very cordial. But very poor hygiene. Bathroom needs ventilation. It smells dirty throughout the day. The mat outside the bathroom is not changed at all unless u tell them. It is full of dust and mud. Very very poor wifi. No device gets connected properly. Towels are not washed properly. Food quality is very very average. In fact my husband got severe stomach infection due to which we had to cancel our flight. The hotel needs more trained staff. Overall a very average hotel where more cons are there than pros. Will not recommend anyone

  • 5/5 Sivakumar V. 2 years ago on Google
    Very good ambience and cleanliness is appreciable. Suitable for family stay as Temples are nearby to travel. Overall facility inside the Hotel makes customer satisfaction.

  • 2/5 Sharath K. 1 year ago on Google
    We went as a couple.. the receptionist person there was asking for our ID cards and he said both of our ID card should have same name and address. I don't think why it is necessary when a married couple goes there. We didn't like this behaviour but the rooms and service was good. It is located just opposite to chaitram bus stand.

  • 5/5 Vani B. 2 years ago on Google
    We booked a family room for 5 . Two double size bed and a single side bed was provided.Big room with ample space.Kids enjoyed the stay.Close to the Chatiram bus stand,easy access to Tourist locations.Down side,in the room service they r not cleaning the Rest rooms daily,which we felt uncomfortable.

  • 3/5 SIVAKUMAR T. 2 years ago on Google
    Good hospitality,nice service , affordable.

  • 2/5 Xavier Attkumar J. 1 year ago on Google
    Very bad experience... To get towel 1 hr wasted. For water also charging extra.. cost is very high. For single 2300 per day. No complementary breakfast. Room also not cleaned properly. Bet sheet is not washed properly with stain they spreaded

  • 3/5 Subhakshi R. 1 year ago on Google
    Great place but a bit pricey for a night's stay. Clean and well maintained common areasπŸ‘. Had booked the room online and couldn't avail a 24hr checkout facilityπŸ‘Ž. We were told that the facility was available only for those who book the room offline.

  • 4/5 Dr. piyush g. 1 year ago on Google
    Parking is available, the hotel is there from last 20 years so, the service is good and quick...rooms are well maintained, we booked the delux rooms, so I have no idea if any royal suites are also available or not but delus rooms were spacious and well cleaned. Extra mattresses are also included, I visited for one of my friends marriage so I can't say anything about the breakfast or any of the meals provided in the hotel...but overall it's a good hotel to stay in, staff is also very friendly.

  • 4/5 Yoganathan S. 2 years ago on Google
    Good Hall for Marriages and small functions. Centrally located. Good food. Have parking space and a Restaurant and Bar

  • 3/5 Priya S. 1 year ago on Google
    Rooms and services are good. Food is tasty and affordable in the restaurant. But no complimentary breakfast.


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