1/5 anto d. 9 months ago on Google
I
should
give
zero
rating.
I
have
booked
18
rooms
and
she
didn't
give
any
discount
that's
fine.
But
they
are
keep
on
lying
and
changing
the
words
in
a
very
rude
manner,
During
the
bill
settlement,
previous
day
one
lady
called
and
said
that
we
need
to
pay
only
cancellation
charges
for
the
unoccupied
rooms,
we
accepted
but
now
the
rude
lady
said
that
we
have
to
pay
full
amount
for
unused
rooms,
I
asked
that
your
staff
asked
me
to
pay
the
cancellation
charge
only
now
why
are
you
changing
the
words,
This
is
not
the
first
we
experienced
this
change
of
words
many
times
during
this
booking
we
adjusted,
Since
I
have
this
question
she
started
speaking
in
a
very
rude
way
not
answering
the
questions
and
not
letting
me
to
speak,
She
called
another
guy
and
many
peoples
lied
to
them
that
I'm
shouting
at
her.
I
asked
for
camera
photage
but
they
denied
it
and
making
rowdism
words
and
coming
to
beat
a
customer
by
using
abusive
words
even
the
house
keeping
staffs
were
pulling
me
which
hurted
me
a
lot,
I
asked
to
speak
to
their
MD,
they
also
denied.
If
your
hotel
wants
to
run
you
must
fire
all
those
people
especially
the
pop
lady.
Very
very
very
worst
customer
handling
I
have
ever
experienced
in
life
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