Unfriendly sales assistant in response to a legitimate question from the customer. Too bad it's the first order we've had a bad time with. The sales assistants there have always been very kind.

A shop that I love, when I enter I would buy everything. Clothes with attention to detail, very kind and helpful sales assistant. With the sales it's really convenient! Then with fidelity you have access to pre sales even in the store so you have a better chance of finding all the sizes

Despite the big store and variety of clothes in there, I dread going because the manager is so abnoxious and rude. I am shocked that she is in this business. She needs a reality check: offending customers is not a good policy in customer service

On February 20th I purchased an item that I returned to change size after 2 days, I am not told that I will not be able to exchange it a second time but on the receipt it says that I have one month to make the change...A home I realize that it doesn't suit me at all... I go back to change the boss and the shop manager with a very aggressive and very rudely he tells me that it cannot be changed a second time and claims that he warned me...(which is not true) What I say: are these shop assistants taking a course to be so hateful and rude? And in any case choose them better because you will lose customers.....

Amazing clothes, great quality and super friendly sales assistants. I have been shopping in this store for at least 4 years! Elegant suits, coats, jeans, shirts, trousers and t-shirts. Excellent quality that resists very well over time, excellent finishes, affordable prices during the sales period (they really discount!)... And the sales assistants 😍 always with a smile, very kind, helpful, competent and give excellent advice. Every time I go to the mall, entering this store is a must ❤️

Hi, yesterday February 19th, in the early afternoon I entered the shop, very confused and with no idea of ​​purchasing, also because the event will not be of little importance, my daughter's wedding! I went in just to take a look, a satin dress with shaded colors struck me immediately, but still wearing black, I wasn't completely convinced. A sales assistant, a very kind lady, approached me and asked if I needed anything, I usually hate trying.....the lady told me: try it, if you don't like it it doesn't matter, worn it...and miracle. Beautiful and perfect and it's not black, I still don't believe it..... Thank you for your welcome and kindness... I will be back soon because in a few months, my son will get married and I will need an amazing dress...... thanks to the lady yesterday, unfortunately I don't know her name......

Excellent service and nice clothes

I'm leaving this review because even today, as often happens when I have to shop for events, I turned to the Rinascimento shop in eastern Rome. A warranty! From the site I had taken a quick look at some items that had attracted me, but then the very kind Michela (small) gave me lots of useful advice to guide my choice. So in a few minutes I tried on an item and found the right match with a top underneath. I will continue to make purchases for the professionalism, as well as for the quality of the products. See you soon! Chiara Bonavita

(Translated by Google) Friendly and expert orders, products with good value for money (Original) Commesse cordiali e esperte prodotti con buono rapporto qualità prezzo

(Translated by Google) Wide choice of valuable items Efficient in-store assistance service (Original) Vasta scelta di articoli di pregio Efficiente il servizio di assistenza in negozio

(Translated by Google) Beautiful shop with a large selection of dresses. (Original) Bellissimo negozio con una vasta scelta di abiti.

(Translated by Google) Very nice and elegant women's clothing store..you find some very nice things 😍 (Original) Negozio di abbigliamento femminile molto bello ed elegante..si trovano delle cose molto belle 😍

(Translated by Google) Negative experience as they told me that I could have exchanged the item in any store and then discovered that this was not the case (explicitly asked as I was passing through and I wanted to give my wife a gift). I certainly won't be returning. (Original) Esperienza negativa in quanto mi hanno detto che avrei potuto effettuare il cambio articolo in qualsiasi punto vendita per poi scoprire che non è così (domanda fatta esplicitamente in quanto di passaggio e volevo fare un regalo a mia moglie). Di sicuro non tornerò.

(Translated by Google) I love this shop and the courtesy and kindness of the orders .. see you soon (Original) Adoro questo negozio e la cortesia e gentilezza delle commesse..a presto

(Translated by Google) Very helpful and nice saleswomen, I felt at ease with their friendliness. (Original) Commesse molto disponibili e simpatiche, mi sono sentita a mio agio con la loro cordialità.

(Translated by Google) Great shop! With super helpful and very skilled orders in recommended. (Original) Ottimo negozio! Con delle commesse super disponibili e abilissime nel consigliati.

Bel negozio, personale garbato che ti sa consigliare

Bello il punto vendita,ma non ha le taglie per tutti massimi L ,buoni i tessuti

I went in because I heard good things about it...unfortunately I had to change my mind...no attention from the sales assistants who do their work with total negligence, neglecting the customer... Let those who want to work work...

Today 05/30/2023 in the afternoon I went with my mother to your store and we were greatly disappointed and very annoyed by the unpleasant and unfriendly attitude of the sales assistant who did not pay attention to our requests and, much more seriously, the way of address us without any consideration; the fact is that I left without making any purchases and I certainly don't recommend your store to any of my friends...

I usually buy online because I don't always feel comfortable in stores, here at Rinascimento I had a great time, quick purchase! Professional and available. Thank you