I don't feel comfortable at classes since my puppy has a lot of energy and we have to be out in the little hallway from the room. While the other dogs and owners stay inside I just feel my puppy is excluded from the class. I did asked if he could get changed to private since he is just not paying attention and trainer said it was ok for my puppy to stay in the hallway till he can finally get used to it and then little by little he can be incorporated to the group. It's going to be only 6 classes. First day I went outside the room with my puppy and it was just a waste of my time, not able to listen to what the trainer was saying for more than half an hour and the class it's only for an hour. I already paid for it and I don't want to be outside all of the time. It's not like my puppy is superhyper or barking non stop he sits down and he just wants to play with the other dogs plus he already knows most of the basic commands. The hallway it's not clean while the room is clean. UPDATE: STILL WAITING FOR MY REFUND AND I HAVE CALLED MULTIPLE TIMES. UPDATE: I RECEIVED REFUND FOR THE LAST 2 CLASSES.

We took our dog here to be groomed 4 times. After the last two visits, we had to took our dog to the vet three times and to another groomer due to matting inside her ears. We were told they only clean the ears and pluck on request. I asked why they did not share that her ears were matted when they cleaned them, as we would have upgraded, but there was not a clear response. This led to an ear infection, our dog being sedated and over $500 to treat it. Both the vet and new groomer cited this as lack of training. After a conversation that went in circles with no accountability from the business, we told that we would be be refunded $8 for the cost of one ear plucking, which never happened.

I love this place! I started bringing my two young dogs there a couple months ago for daycare. They are both kind of shy with new people and environments. They only go 3-4 times a month and yet they are both greeted by name when we walk in the door. I love that! That shows me that the staff take the time to get to know the dogs. The girls both love it there. You can watch them on the camera from the front reception area and you can see how much fun they have there. I would highly recommend.

Wonderful staff who truly care about and love the company of your pet! The daycare staff say they love the dogs as if they were their own. Get ready to pick up a happy and very exhausted pup!

The staff are great with the dogs. My dog had her first day last week and she came home happy and tired. The staff was friendly and worked with her to make her comfortable on her first day. The facility is clean and well maintained.

My 9 month old puppy, Stormy, loves this daycare and looks forward to coming! The price for the daycare packages VS. the daily rate are reasonable for all day of play. So, you are better off getting the package if you plan on bringing your dog in more than a couple times a month. Only thing is , I wish they included an over six months price with the packages bc you get charged daily ( a small fee) for lunch that is fed to your dog if they over six months. I’ve used grooming services, Stevie is amazing and the only person that can seem to work with my crazy pup to get her all trimmed up and clean. The staff is freaking amazing, kind and patient with all the dogs and you can absolutely tell they love their job ! They go above and beyond to answer questions and are great with communication. I always get a call back if I leave a message. I’m using boarding services this upcoming spring and I have no worries so far about it bc all the staff have been wonderful! Keep up the good work!

Good morning, yesterday I asked Aviance of Dogs Days of Buffalo to do the impossible, give my long haired German Shepherd Gretta a complete makeover. Gretta suffers from severe anxiety when she’s not with me or other family members and Aviance accepted this challenge without hesitation and accomplished the impossible. Gretta was very matted due to a botched bath attempt by myself this past Saturday. Knowing and loving Gretta like I do there is NO WAY this was an easy task but Aviance did it and I could not be any happier. When I picked Gretta up I had tears in my eyes she was stunningly beautiful again. Thank you Aviance you are AMAZING!!!! See you soon!!!

We just finished Puppy Kindergarten. Corinne is a fantastic trainer and we learned so much. Thank you for a wonderful class! - Enzo's family

My Westie puppy has a lot of sensory overload issues and gets very anxious. Dog Days has always been so patient, understanding, and kind. They have never turned her away or spoken badly. We finally tried to get a groom done and Katie was awesome! Ivy came out looking and smelling great. Katie was very knowledgeable, and I’m so glad she was able to work with Ivy’s challenges. We have done puppy kindergarten as well as daycare and have always been happy with their services. Thank you, Dog Days!!

So far so good with Dog Days. I take my puppy Pepper to dog days once a or twice a month, since it's winter. Once it's warmer out, I'll take her there more. But so far I had no issues. And no bad reports about my puppy. She loves to play so I will bring her more.

I can not praise Dog Days enough! My girl is always so happy to go there and we have never had an issue. Staff is always excited to see her and are friendly towards the humans as well. Due to the pandemic I had to get my dog groomed elsewhere and is was the biggest mistake! She became violently ill, which has NEVER happened at Dog Days. They take good care of our fur babies and pride in their work. I feel safe and do not worry when she is at day care or with the groomers. They even helped Georgia celebrate her 1st birthday. Thank you Dog Days!!!

We have been bringing one of our dogs to both the Amherst and Harlem locations for close to 2 years, and our second dog for close to 6 months. I cannot say enough good things, the employees are so kind, attentive, and well educated on animals. The prices are very responsible and honestly worth what ever they’d charge for the peace of mind knowing how well my pets are being taken care of. We’ve also done overnight pet setting with several of the employees, and it’s been great. It’s so nice knowing that our dogs are staying with someone they love and recognize from “school”.

Dog days is a great place to allow your dog to blow off some energy! Friendly staff and always accommodating. They have dog beds when it’s nap time, however they don’t use crates if you are expecting crate training that is not offered here. Otherwise great!

Filled out the pre-registration form online for daycare and faxed over all requested records a couple days later. A week and a half went by and I heard nothing. I called and left a message and never got a call back. Have heard wonderful things about this place but unfortunately they were unresponsive so we went elsewhere.

For grooming: I have been a loyal customer for 10 years. I was 16 minutes late for an appointment, as the heat at my house was busted (on the day that a major snowstorm was set to hit) and was waiting for the tech to arrive. I tried to call multiple times to let them know I was running late but didn’t get an answer. When I arrived and they called up to grooming, I heard the groomer say over the walkie talkie, “no, that’s extremely rude, I will not see them today” in a shockingly aggressive and nasty tone, despite the circumstance being explained to her. I will never go here again.

My dog has done two trainings with Dog Days, one at the Amherst location and one on Harlem. The instructors are patient, knowledgeable, and adaptable to your dog's needs and skill set. We have the dog groomed at Dog Days and he attends day care there. The Dog Days team members are amazing with him and always thrilled to see him. We've been with Dog Days for almost 3 years and highly recommend them.

I rescued a dog from El Paso, Tx. last spring who has anxiety issues and an abundance of energy. l started taking him to Dog Days of Buffalo for daycare in July of 2022, 2 to 3 days a week. He loves going he can’t wait to get there he loves the very friendly, knowledgeable staff who watch over ever dog like they are their own, l never worry about him when he is there and the cost is reasonable. I also took him to training classes at Dog Days of Buffalo and couldn’t believe how well he did, he was almost like a new dog thanks to the trainers. Also he is groomed there it is an all round awesome doggy daycare who could ask for more.

My dog, Turtle, has never been more happy in her almost 5 years, and neither have I, than when she goes to see her "friends" at Dog Days of Buffalo! She sleeps like a baby from the time she leaves until the next morning when she and jumps up the minute I say it's time to go to school and see her friends. She even has learned that guys aren't "bad" thanks to Alexa and Turtle Dog's new friend Coy! We drive an hour and a half to come here every day for the full day and it's more than worth it! She even gets a bit mopey when we don't go to school. Thank you both Alexa's, Coy, Erica, and every single person and doggy friend that makes that place absolutely amazing