4/5 Hanh N. 1 year ago on Google
Hi
-
While
the
start
of
the
night
didn't
go
so
well,
manager
Chad
and
server
Kasia
turned
the
night
around.
We
waited
at
the
bar
for
30mins
before
being
seated.
Not
terrible
for
dinner
time
and
without
a
reservation
in
downtown
busy
location.
The
problem
came
when
no
one
came
over
to
provide
service
or
even
a
name
of
our
server
for
20mins.
This
might
have
been
as
a
result
of
being
placed
in
the
far
back
room
away
from
the
front
of
the
restaurant
or
not
nearby
the
bar
or
maybe
due
to
having
two
other
large
dining
parties
in
the
same
room.
Nonetheless,
we
waited
and
after
waving
down
someone
who
I
could
speak
to,
manager
Chad
came
by
to
apologize
for
the
lack
of
service,
there
was
a
mix
up
and
ensured
we
had
a
server
shortly.
Kasia
came
by
and
she
did
a
fantastic
job
to
ensure
our
table
and
other
patrons
in
the
area
that
were
not
part
of
the
parties
already
there
had
service.
We
appreciate
having
been
heard
and
listened
to,
appreciate
getting
service
when
asked
and
not
having
to
wait
any
additional
time
thereafter.
If
Chad
and
Kasia
hadn't
come,
I
was
about
to
walk
out.
So
thank
you
for
doing
what
you
did
and
yes,
you
did
turn
the
slight
sour
note
of
night
around.
Food
as
usual
that
I've
come
to
associate
the
Keg
with
was
fantastic!
I
really
did
enjoy
the
Steak/Lobster
combination
with
Oscar
(shrimp
and
scallops).
That
sauce
was
creamy,
salty
and
quite
delicious!
The
accompaniments
were
fresh
and
paired
well
with
the
meal.
My
husband
very
much
enjoyed
his
prime
rib,
cooked
to
his
preference.
Drinks
were
well
curated
by
the
bar
and
wine
with
our
dinner
was
fantastic.
Thank
you
again
for
turning
the
night
around
and
we
would
love
if
the
compliments
be
given
to
recognize
manager
Chad
and
server
Kasia.
We
will
certainly
be
back.