2/5 Rahim R. 2 years ago on Google
I
organized
a
birthday
dinner/celebration
for
a
friend
of
mine
and
some
guests.
Now,
let
me
tell
you
about
our
night.
First,
the
seating
was
prompt
even
though
we
were
a
large
party
and
arrived
early.
The
venue
is
beautiful!
It’s
been
about
6
years
since
I
was
there
before
everything
has
changed.
It’s
much
more
upscale
and
so
I
was
excited.
Then
our
waiter
showed
up
to
take
our
drink
order.
I
was
a
bit
concerned
he
didn’t
write
anything
down,
and
so
I
was
not
surprised
that
our
drink
order
was
incorrect.
That
alone
wouldn’t
have
been
enough
to
spur
my
mood,
but
factor
in
that
it
took
about
30
minutes
to
get
our
round
of
drinks
set
the
tone
for
the
evening.
This,
unfortunately
continued
throughout
the
evening.
Our
party
ordered
dinner
-
which
also
took
about
45
minutes.
But
there
was
a
larger
group
there
who
arrived
at
the
same
time
and
we
are
also
12
in
our
party,
so
I
could
look
past
the
delay.
But,
like
the
drinks,
the
order
was
wrong.
One
member
of
our
group
never
received
his
order,
despite
placing
it
3
times.
We
ended
up
sharing
a
portion
of
our
meals
with
him.
Another
member
ordered
gnocchi
and
it
arrived
cold,
dry
and
sauce
was
almost
powdery.
At
this
point,
we
were
2
rounds
in
and
3
hours
of
our
time
was
lost
by
the
time
we
saw
dinner.
Dessert
didn’t
fair
better.
Although
the
food
was
really
good
for
most
of
us
(well,
those
that
got
our
orders)
the
dessert
never
came.
And
we
were
now
waiting
for
an
hour
before
our
drink
orders
were
filled.
We
had
to
complain
to
the
manager
before
our
waiter
was
replaced
with
someone
extremely
competent.
She
did
this
really
novel
thing
and
it
was
utterly
innovative
-
she
wrote
down
our
order
and
got
it
out
to
us
in
10
minutes!
She
was
excellent!
I
don’t
understand
why
we
couldn’t
have
had
her
in
the
beginning.
So,
to
summarize:
Venue
-
4/5
-
it’s
gorgeous
there
Food
quality
-
3.5
/
5.
Majority
of
the
food
was
great
and
flavourful,
but
some
dishes
could
have
been
made
better
Service
-
-3/5
with
the
first
waiter;
5/5
for
the
second.
It’s
hit
or
miss
with
who
you
will
get
to
serve
you,
but
if
your
drink
orders
start
off
wrong.
Pay
the
bill
and
leave.
The
whole
experience
just
really
soured
our
experience.