1/5 Lisa M. 1 year ago on Google
The
unauthorized
charges
to
my
credit
card
must
be
removed
immediately.
It
is
appalling
that
Saint
Lawrence
Residences
have
chosen
to
steal
from
my
family.
Despite
the
mediocre
reviews,
we
were
trying
to
find
an
inexpensive
place
to
stay
and
booked
with
Saint
Lawrence.
Upon
arrival
we
found
out
the
building
is
locked
until
2:30pm.
We
had
to
stand
outside
in
the
rain
for
an
hour
waiting
for
someone
to
let
us
in.
While
waiting
outside,
we
realized
the
block
reeked
of
urine
and
found
out
the
business
next
door
is
a
“safe
consumption
site,”
which
meant
drug
users
were
constantly
walking
the
street
and
asking
us
for
money.
As
we
entered,
a
woman
was
leaving,
clearly
upset,
warning
us
about
double
charges
and
dishonest
business
practices.This
would
be
extremely
upsetting
for
anyone,
let
alone
someone
who
has
lost
family
due
to
accidental
overdose.
We
explained
all
of
this
to
the
desk
clerk,
who
told
us
she
would
not
charge
our
credit
card.
I
did
not
complete
registration
or
sign
for
anything,
but
the
front
desk
employee
had
already
taken
a
copy
of
my
credit
card
and
our
identification.
I
was
told
to
contact
booking.com
for
the
cancellation
and
there
would
be
no
dispute.
Today
I
found
a
three-night
charge
on
my
credit
card,
and
a
note
in
this
app
from
the
owner.
I
took
screenshot
of
the
conversation
with
the
property
owner,
with
the
text
as
follows:
"Regretfully
you
paid
attention
to
what
you
should
have
ignored.
Today
drugs
are
as
common
as
cigarettes
and
alcohol.
Hopefully
one
day
you
will
get
over
it.
As
a
last-minute
cancellation,
there
is
a
penalty
as
you
agreed
when
making
the
booking."
Their
disgusting
lack
of
tact,
willful
misrepresentation
of
the
safety
of
the
establishment,
and
fraudulent
charges
to
my
credit
card
after
the
desk
employee
confirmed
our
request
to
cancel
and
stated
there
would
be
no
charges
to
my
account
are
unbelievable.
Everyone
must
be
aware
of
their
dishonest
business
practices.
I
will
continue
to
make
sure
that
happens
on
every
possible
social
media
platform
regarding
this
unsafe,
rude,
and
fraudulent
business.
9 people found this review helpful 👍