The guy working front desk barged into our room multiple times through out the night because he thought we had more than 4 people. told US to stop pestering HIM. If I could give 0 stars I would. Edit: in response to the owner, you're telling me that you remember this from 7 months ago??, Also we never made any noise unless you have paper thin walls that carry the slighted shift of the human body and the accompanying sound. You need better training for your staff and better advertisement this as a B&B, definitely not a hotel.

Awful experience. Breakfast was pathetic, woman greeter knew very little English and couldn't answer any basic questions about the hotel like where parking was and when breakfast was. Male greeter later on was straight up rude. Stayed here because it was cheaper than another nearby but still ended up spending way more than I should have for a disgusting room. Smelled like bed bug spray, was absolutely musty and looked like it hadn't been cleaned in weeks. Leftover shampoos were in the bathroom from someone else's stay so clearly the bathrooms aren't even looked at in between stays. Will not be staying here again and I hope no one else does either.

There is no sign to get to the hotel, it's super difficult to find. Also there are rules posted literally everywhere, in front of the rooms, inside the rooms notoriously saying that we should keep quiet after 10pm, and that we'll be charged for it if we are not (and bunch of other ridiculous rules like don't leave rotten food in the room, don't leave the windows open for more than an hour....um what?). I could see why though, because I can literally hear everything that's going on in other rooms. Also, it's not a hotel, it's just a big house. I'm not sure why they are charging hotel-like prices for a air-bnb type of room. Cleanliness was questionable, there was a random white garbage bag clipped onto the curtains...no idea what that was for, but definitely not for us. There was a closet that had random boxes in it and was very dusty. Also the bed sheets were not clean. It was a bit yellowish on the sheets and also the pillows....pretty gross. Also, the man (likely the owner) at the front desk did not speak English at all, was relying on the one receptionist to translate/talk to us. He did not seem friendly and looked very grumpy the entire time we were checking in. I did not feel comfortable staying here, especially having to whisper in the rooms at night in fear of getting charged a penalty for it haha. I remember being super cautious in the room not to accidentally spill something, break something or was worried I'll be charged for an already damaged item (because I read some horror stories on the reviews on how they charged the credit card $800 for damages done to the property without any consent...yikes) Save yourself the trouble, just stay somewhere else. :)

I wouldn’t have given this place a 1 Star if it wasn’t for the false advertisements. I booked this hotel through Expedia and when booking the room I chose the option for 3 nights. To double check the room amenities I went to their actual website where they advertised massages, luxury car services, dry sauna, free water, fridges, etc. When I get to the hotel the “deluxe king” was just a room with a bed and a bathroom with a shower; there was no fridge, bathtub, free water, sauna in the building, luxury car services or even anything remotely close to what they advertised. They told us specifically since we’re staying 3 nights we’ll bring you fresh towels in the morning... two days later and nothing. Now here’s where it gets worst. When returning back to the room on our 3rd and final night we punch in our security code to the room (keep in mind they told us they change it whenever people check in and out) to find all of our stuff gone and someone else’s stuff in the room. We go downstairs to find all of our stuff packed up and then telling us we only booked 2 nights even after I showed them the Expedia receipts. They had no answer to why the code was never changed and to who’s stuff was in the room after they told us we can stay. Overall, the experience made me question the integrity and security of the place and I would recommend that if you have alternative options, even if they may cost more, take those options. Edit: I forgot to mention they make you wear house shoes when you come in (not a big deal I brought some). I return one night (I left my house shoes downstairs in the designated area) to find that my house shoes were stolen and absolutely nowhere to be found. Not to mention we were locked out because the front door lock didn’t work anymore.

I had high hopes about this place since I would rather support independent businesses than large hotel chains, but I regret deciding to stay here. I had a very important day and early morning and needed a good night sleep but instead I was kept up all night. You can hear absolutely everything! If you NEED to stay here bring earplugs! The staff is unavailable and quite unhelpful. They also harassed my partner to check out after 10:30 am despite saying check out was at 12 pm. There were also towels hanging on the hook behind the door that I am 90% sure were dirty from the previous guest. The cleanliness of the bathroom was also a slightly questionable.

I spent New Years Eve here with my cousin and husband. It was a beautiful place, felt luxurious, we stayed in the big room with two smaller rooms. The one big bed felt and the room and bathroom felt like Art. It felt like we were back in time, looking out the window was gorgeous. There were a lot of rules and we signed our names in the beginning, we didn't expect the rules to be enforced so harshly, especially on New Years Eve, but the walls are so thin like a house. I think this place would be better if they marketed/shared to the people about the experience, like if someone was homesick and live alone in Canada and wanted a place that feels safe and secure, a place where there are rules and people who care about the rules. A quiet place to have a good night sleep. The chandelier and the bathroom and paintings, it was gorgeous. Of course, it's not the experience we wanted for New Years Eve but I would definitely come back one day just to appreciate the quiet big house. It's definitely an experience.

This place is absolutely horrible. The owner speaks zero English and uses a device to translate which makes communicating a nightmare. There is zero service at all, nobody cleans the place. Our room was dirty. The beds had hair in them and the sheets were stained upon arrival. The cups they provided to drink out of look like they haven't been cleaned in months. Our TV had horrible channel selection and the reception would constantly cut in and out. My experience was truly horrible and would not recommend anyone to stay here under any circumstances. The owner threatened me once I brought up complaints with him and claimed that he would blackmail me. DO NOT STAY HERE EVER.

This is not a hotel. It’s only a family house just like Airbnb. But you paid the price like hotel. Also they put the picture on booking that is only for showing online and no guests can come in or use that place. Hair is everywhere like nobody clean the house. Wifi doesn’t work for more than half of the time; Very poor sound isolation too, you can walk pass by one of the doors and literally hear everything going on in there. Worst part is that the toilet seat ring and cover are broken apart from the toilet. I reported this problem to the owner, he seemed cannot speak any English. Do not recommend this place!

I booked a room here (last minute) for work. I am used to staying in chain-type hotels, so I was excited to have the opportunity to stay in a bed and breakfast style place. I was disappointed when I saw my room - it didn't look much like the picture. The hardwood floors had been covered by pieced-together cheap carpet. There were crumbs on the coffee table in the small sitting area in the room. When I went to bed and turned back the duvet, I realized there was no sheet... just a fitted sheet over the mattress and the duvet. (Concerning, as duvets are generally not washed between each stay in a hotel). Upon folding back the duvet, there were spots of blood that had clearly not been washed as they were still bright red (in the area of the duvet that lies near your face). At this point, I felt the need to check for bugs. When I untucked the duvet at the food of the bed, there was a hairball that confirmed my suspicion that this bed wasn't changed before my stay. I am very disappointed with the quality and cleanliness of this establishment and won't be returning.

Payed the same as hotel price but did not get the equivalent service as the hotel. Have to pay extra for room cleaning, wifi doesn’t work for more than half of the time; poor sound isolation too, you can walk pass by one of the doors and literally hear everything going on in there. Worst part is that the toilet seat ring and cover are broken apart from the toilet. I reported this problem to the owner, he seemed to know this problem already and agreed to fix it but he never did. Do not recommend this place although at a very convenient location

The location was excellent. Very near to subway station. Lot of food joints, shops, restaurants and malls within 5-7 mins walking. The room was very clean and spacious with lots of light. The heating was optimum. The host was courteous. The complimentary breakfast was an added bonus. Would recommend this place. It also helped that my office was nearby at North York Center.