1/5 Stephanie W. 6 years ago on Google • 13 reviews
If
there
was
an
option
to
give
zero
stars
I
would.
I
attended
an
industry
event
in
which
I
showed
up
early
and
for
a
$70
entry
fee
I
received
2
drink
tickets.
Around
10pm
I
went
to
the
bar
to
order
a
drink
and
they
were
no
longer
accepting
tickets
(none
of
which
was
emphasized
on
the
ticket).
Plus,
the
bar
staff
started
counting
drinks
and
inventory
and
completely
ignoring
about
60+
patrons
waiting
at
the
bar
to
order.
The
Manager
was
also
behind
the
bar
and
blatantly
ignored
a
number
of
customers
trying
to
ask
questions
or
get
his
attention.
He
ran
and
hid
in
the
office
for
a
good
45min
saying
he
was
too
busy
to
come
out
and
speak
to
anyone.
None
of
the
bar
staff
were
acknowledging
any
of
the
customers
at
the
bar
trying
to
order
drinks.
It's
one
of
the
worst
scenerios
of
customer
experience
I've
ever
witnessed.
I
will
never
come
back
to
this
bar
again
and
I
suggest
it
never
be
considered
by
event
planners
as
a
venue
that
wants
to
collaborate
with
its
customers.
Everyone
that
worked
there
was
arrogant
and
showed
no
empathy
or
effort
towards
resolution.
This
place
is
a
joke.
I
also
waited
in
a
20min
line
just
to
retrieve
my
jacket
to
leave.
I
almost
would
have
preferred
to
ditch
it
and
buy
a
new
one.
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