Care& Family Health Yorkville image

Care& Family Health Yorkville

Medical clinic Walk in clinic Medical office Nurse practitioner

One of the Top rated Walk in clinics in Old Toronto


Address

162 Cumberland St #200, Toronto, ON M5R 1A8, Canada

Website

careand.ca

Contact

+1 647-951-4770

Rating on Google Maps

4.50 (492 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 7 pm
  • Tuesday: 9 am to 7 pm
  • Wednesday: 9 am to 7 pm
  • Thursday: 9 am to 7 pm
  • Friday: 9 am to 5 pm
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: clinic (52) service (36) care (35) recommend (34) appointment (33) experience (31) health (30) professional (30) Care (30) family (25)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Hailey B. 8 months ago on Google
    Not only they lied to me on the phone that I finally get a family DOCTOR there and took my money, the DOCTOR to whom the lady on the phone sent me okay she was a nurse whatever, she was rude nevermind (I mean a place where I have to pay for a 10 mins discussion I would have been a bit happier if CATHERINE RUSCICA (NEVER EVER GO TO HER) didn't treat me like the nastiest piece of garbage and didn't call me a liar not even once even when I gave her my documents from a DOCTOR but I'm still the liar okay catherine sure) she did not believe one word I told her about my illnesses and pains. She rolled her eyes sent me to labwork because I was begging her and she only put a checkmark to one thing which is Chlamydia because I have lots of ovarian cysts sized like an apple and she said she's sure I must have caught some sexual illness by changing my partners. Telling me this when I told her I only had 2 boyfriends in my whole life and I only have one partner for 4 years, my fiance. She's disgusting. You give your money to rude stupid nurses who talk to you as if you murdered someone. Her attitude and the fact that I had hope in them like "oh if I give money they are definitely gonna help, someone finally gonna help me" ruined my whole week.
    8 people found this review helpful 👍

  • 5/5 Chris G. 2 years ago on Google
    What a great experience. Since arriving in Canada five years ago, all my experiences with doctors have been nightmares: waiting weeks (or months) to get an appointment and getting repeatedly mistreated both by the doctors themselves and their assistants. This was completely different: I got everything I needed (quick service - about three hours from scheduling the appointment online to being seen by them, the prescription I needed, through and careful explanations, and most importantly, respect). You know how everyone says we should respect the health care workers that have been putting themselves in danger throughout this pandemic? Here's a great way to do it, and you would be rewarding the ones that are ACTUALLY in the front lines, the nurses. Plus they have a $250 yearly package that allows for unlimited appointments. OHIP could learn a lot from them.
    7 people found this review helpful 👍

  • 1/5 P O. 1 year ago on Google
    Absolutely terrible service. The nurses are about as clueless about complex health issues as possible. They deny your symptoms and clear indications of issues simply due to lack of knowledge and experience. Horrid place. Surely doing many I’ll people a great disservice on a daily basis. Avoid like it’s a mix of Covid and monkey pox mixed with a little bit of Ebola. In short. This place is horrible. Stay away. Seriously if your reading this. Stay away.
    6 people found this review helpful 👍

  • 5/5 Indy A. 1 year ago on Google
    Don't be misled by the negative ratings or comments here. I had my suspicions after reading them, so I called them to ask for a breakdown on how it all works. Their website is very straightforward. They give you a one-time walk-in option for one time payment of $65.00, or a subscription option for $250.00, which gives you unlimited visits annually. Because I was skeptical about the subscription method, I chose to try my chances on the one-time $65.00 appointment, and I have to say I was very impressed. I registered my account on their site yesterday, paid the $65.00 and booked an appointment. The experience to get to the building and office, as well as wait period were all excellent. After filling out the paper work, having all my questions answered about the one-time vs subscription, I sat down to wait and my name was called right away, not even 30 seconds later. The Nurse was incredibly nice and knowledgeable, and gave a lot of time for asking questions and worked with me openly to try and find the best fit for my needs. I really look forward to my follow up visit, which they offer a coupon code to cover the difference to "upgrade" your one-time visit to the annual subscription, and you just pay the difference of ~$185.00 or so. If you are skeptical like I was, I think this was a good approach, just try the one-time visit and you'll probably be so pleased with the visit to switch to the annual subscription. In cases where you've been waiting ages for a family doctor and walk-in clinics aren't doing justice to your needs, I definitely recommend the service, even just giving them a call to say hi to feel it out for yourself. I truly feel the weight off of my shoulders and peace of mind knowing I have finally found a place that has time for me. Sorry for the rant!
    6 people found this review helpful 👍

  • 2/5 Sophia A. 3 years ago on Google
    I signed up to use this service mid 2020 for getting my birth control (needle) as COVID19 had caused my GPS office to be closed for a while for non emergent care. Anyway, the NPs here are very limited in knowledge even when it comes to administering a needle. When I advised them the best way to do, shown to me by my GP and the NPs in their office so the needle wouldn’t hurt Tara looked at me like I was crazy telling her what was best for my care. Additionally, my first time getting the BC here didn’t require a pregnancy test, the second time I was surprised I had to get one since no one told me of this policy and when I went yesterday Tara decided to say I was “yelling at her” along with “wouldn’t be able to get this BC without a pregnancy test anywhere.” This is incorrect as Ive been getting my birth control for over 3 years without a pregnancy test required and with better care, bedside manners from NP/GPs. Additionally they can’t offer you proper care when it comes to nutrition Alexandra tried to assist me here, while they advertise this on their website they don’t have the proper training here for this. I’m giving this review a 2 star because they’re a really cheap option for a walk in, if you live far from yours or can’t make it to your walk-in location. If youre looking for paid clinics in Yorkville, The Toronto Clinic down the block has a better practice. They do cost more but don’t have bad service or staff that can’t answer your questions without arguing with you. They also are qualified in the services they offer. This service barely meets the standards of OHIP covered walk-ins and there’s enough links online for how private NP clinics are not monitored by the provincial government. My GP doesn’t recommend this location and neither do I.
    5 people found this review helpful 👍

  • 1/5 Al S. 3 years ago on Google
    I would give it zero stars if that were an option. Purely business-oriented with little regard to the patients. They'll try to convince you to do unnecessary tests just for the money. The amount of emails and calls and personal visits I made to help Dr. Lise understand a simple request was infuriating. She failed to follow simple instructions on a paper she was given TWICE and I had to come back several times to read out the instructions and make sure everything is done correctly. She also wanted me to pay 50$ just so she could sign a paper for me. They were generally rude, and they invalidate your right to get frustrated with their horrible service. The one star is for the kind doctor who resolved the issue and was able to understand my frustration and actually did something about it instead of actively trying to make it worse.
    5 people found this review helpful 👍

  • 1/5 RASHEED M. 10 months ago on Google
    Not for me. Paid $300 thinking this is the place. Nope. Did a check up. Did blood work and X-ray. No one followed up with me to let me know about my results. That’s not professional at all. Why do I have to call to get my results? I’m not sure they know how to treat serious illnesses just by the way they did my initial checkup. Waiting for my refund. Update: Other 1 star reviews state the same thing I’m stating OWNER.
    5 people found this review helpful 👍

  • 5/5 Glenn 2 months ago on Google • 99 reviews New
    I have had nothing but efficient, effective and compassionate care from my NP Bri. She is always helpful.amd always offering solutions to my current issue. Using the app it is easy to book/change appointment and usually you can get in within a couple of day. The app also shows all records they have for you and you are free to go through them. All in all I would highly recommend.
    1 person found this review helpful 👍

  • 1/5 Aleksandra A. 3 months ago on Google • 10 reviews New
    I had a simple inquiry, which was to obtain a letter allowing me to get a service dog due to my anxiety and depression. I underwent testing at the clinic for anxiety and depression, and it was confirmed that I have these issues. However, the doctor didn't provide the document I requested simply because she didn't want to. She recognized my need for such a certificate, but after wasting my time and money, she refused to give it to me. Later that day I went to another clinic where they gave me the document without any issues. I am not sure what the point is of wasting the patient's time if you can't even provide the requested service. Doctor's lack of empathy gave me even more anxiety and stress.
    4 people found this review helpful 👍

  • 1/5 Sarath K. 3 years ago on Google
    Worthless. If we pay $50 for the treatment, we expect you to prescribe us medicine. No one needs your advice or suggestions, I could google it. All paid reviews. Don’t trust these people. Fraud alert. I repeat your job is to prescribe medicine whatever the condition maybe. I told her that I am student and it would be great if she could prescribe me the medicine. She told DONT BUY THE MEDICINE IF YOU CANT AFFORD IT AND REFUSED TO PRESCRIBE ME THE MEDICINE. Worst behavior. As if your diagnosis and advice will solve my problem. Not coming back again. There a lot other of places which provide better service than yours. Stop stealing from us.
    4 people found this review helpful 👍

  • 1/5 john m. 3 years ago on Google
    DO NOT GET COVID TESTS HERE! They messed up the first sample collection and sat on the second sample. Incompetent beyond belief. They do not care at all if they cause you to miss a flight. Should be called " Don't Care". UPDATE: I could not take my flight solely due the incompetence of this facility, I first visited them for testing on Tuesday for a Saturday flight. I dropped everything and rushed back on Thursday after a casual email suggested I return. I kept telling them I had a 6am Saturday flight and to rush my sample to the lab but they didn't display any concern at all. They just don't care. DO NOT TRUST THEM! The lab (Life Labs) said they would have tested the second sample immediately (on Friday night, no less) had Don'tCare & Fam only bothered to submit the sample. They can't handle simple tests (public hospitals are much more efficient!) do not trust them if you or a family member are actually ill or needing competent advice.
    4 people found this review helpful 👍

  • 5/5 Naz s. 1 year ago on Google
    Best decision I’ve ever made! I have had many unfortunate experiences of trusting my care and health with past family doctors; only to feel disappointed and frustrated after every visit. At Care&…it’s a dream. You have little to no wait time, the admin staff are all pleasant and nice, you can book appointments for the next day, you have access to your lab reports (it’s not some ridiculous secret) and their attention and focus is on YOU. I can’t see myself needing or wanting to change clinics ever again - and what a relief! Thank you Care&. You’re all rockstars.
    4 people found this review helpful 👍

  • 5/5 Spencer J. 1 year ago on Google
    An incredible experience booking, arriving and having my concerns addressed. A modern and clean environment when you walk in and during your appointment. Extremely friendly, knowledgeable and engaged NP that listened and answered all my questions. Wait times for my family doctor drove me to try this service and have 0 regrets. As a bonus, the immediate access to your records and history of visits within the app is amazing. Also the app includes the history of your medications. All things I assume you’d have to call your family doctor to try and get copies of, or keep your own records. Worth it IMO if you can afford it.
    4 people found this review helpful 👍

  • 1/5 Kevin Deren N. 3 years ago on Google
    As an international student I wanted to pay for a flu shot. I called the clinic and they said that I could pay $50 for a one hour physical examination which would include the flu shot. Although I thoroughly enjoyed my interaction with the nurse practitioner, the physical examination involved none of the usual tests such as checking for cholesterol etc that I would expect. Therefore, in essence I paid $50 to get a $7.50 flu shot...
    3 people found this review helpful 👍

  • 5/5 Jordan M. 1 year ago on Google
    Can't say enough good things about this place. I had a big health concern recently and needed to be seen fast. My family doctor couldn't see me for a few weeks, so I found this clinic. I was seen the next day, referred out for tests in the coming days, and results were obtained very quickly. I saw Alex, and she was amazing - very knowledgable and the right mix of empathetic and professional. She followed up very diligently with all of my tests and made sure I got answers fast. This is in contrast with my family doctor (who I eventually did go to see) who dismissed my concerns and told me simply not to worry. Their app is also awesome - a great tool to use to see your test results, referral appointments, etc. Alex and the team really are excellent and I recommend this clinic to anyone who is in need of solid and reassuring health care.
    3 people found this review helpful 👍

  • 5/5 Cindi M. 1 year ago on Google
    Never disappointed working with this team. They get me in quickly to see specialists! Got me an appointment at one of the best ortho clinics in Canada and had my knee replacement in less that 2 months!! They are knowledgeable, professional, really compassionate and caring. I recommend them 💯
    3 people found this review helpful 👍

  • 5/5 Yeva K. 1 year ago on Google
    Awesome place! Very easy to book appointments and they are always on time. The stuff is very friendly and nurses are very helpful. I always feel at ease there and confident that my health concerns are gonna be addressed. If you can afford it definitely worth the money. They are also LGBTQ+ friendly and not judgmental which is huge considering how much anxiety it can bring to see a doctor when you are a minority. Highly recommended!
    3 people found this review helpful 👍

  • 5/5 Ildi P. 3 months ago on Google • 49 reviews New
    My first time visiting the clinic as a new patient there today. As it is not easy to gain access to a family doctor - especially for a newcomer like me! - I was opting for the yearly subscription to the Care&Family Clinic service. After today's first visit I am glad, I did. Very pleasant welcome by the receptionist as well as well-guided info service per app (highly recommended!) and text messages literally leading me from home right into the consultation room. On top of that, talking to my primary practitioner Bri L. and her very professional demeanor convinced me that this is a place where I am taken seriously as a patient and taken very good care of! 😊
    1 person found this review helpful 👍

  • 5/5 Marcos M. 4 months ago on Google • 10 reviews
    I've been with this clinic for a few months now and would highly recommend them to anyone looking for a general practice in Toronto and can afford the fee. From my initial visit I felt like I had found a place that genuinely took the time to listen to me and answer my questions. Mithali is my primary NP, she's fantastic.
    2 people found this review helpful 👍

  • 5/5 Joyce T. 1 year ago on Google
    I've been subscribed for 1 year and I have to say, that this clinic is clean, friendly and efficient. I have every plan to renew my subscription again this year. It was very hard to find a family doctor accepting new patients this past year with COVID and Care& made seeking professional health advice easy and stress-free. I like that I can ask for prescription renewal without having to book an appointment and also appreciate the telematic options (appointments by phone) for when I was uncomfortable doing in person appts at the height of the pandemic. You book everything online and so when you're there you're never waiting at all. Highly recommend for anyone who has been unsure about subscribing. As a non-Canadian citizen who doesn't get OHIP, the subscription is worth it after even 4-6 appts. Worth it for peace of mind. Worth it for the lovely staff who work there!
    2 people found this review helpful 👍

  • 5/5 Danielle V. 1 year ago on Google
    Great experience with Tara Macleod!! I’ve been without a GP for a long time and only recently discovered the ability to have an NP for primary care. She was kind, patient, thoughtful and timely. At no point in my 30 min appointment did I feel rushed, and she was able to touch on all of my concerns. Very professional service!
    2 people found this review helpful 👍

  • 5/5 Maria S. 11 months ago on Google
    Excellent service at the Yorkvilke clinic. I recently signed up with Care&family online. I have my first visit there today. My nurse practitioner was thorough and very professional. Everyone from the receptionist to the nurse (Maricel) who drew my blood were very friendly. The entire appointment was seamless and quick.
    2 people found this review helpful 👍

  • 5/5 April A. 8 months ago on Google
    Aliya Hajee is a truly wonderful practitioner. Came in to the clinic for my first appt believing I had certain issues, and through her listening, caring & thoroughly reviewing my health concerns & recommendation of a few tests, diagnosed something crucial I was not aware of. I appreciate being heard & talking through a game plan that works for me. She is a life saver & can’t say enough positives things about my experience. From the ease of using the app - book appt, see all medical notes & reports & easy to download requisitions. I appreciate the text messages of appt reminders, when reports have been uploaded to my file etc. This clinic is great & I highly recommend!
    2 people found this review helpful 👍

  • 3/5 Jasmine L. 8 months ago on Google
    Overall experience was fantastic with my primary NP in Yorkville clinic. Always punctual and professional and everything about the clinic is great. However there are 2 times my primary NP was not available so I picked “Any practitioner” including today in Lawrence location. It is somewhat disappointing that the prescription I was given today turns out to be back-ordered nationwide for a year already (informed by 2 pharmacists) and I went to 6 different pharmacies and eventually gave up. I wish it could’ve been a more helpful visit.
    2 people found this review helpful 👍

  • 5/5 Noella K. 6 months ago on Google
    Cody is such a great NP. Not only is he welcoming, but he treats his patients with so much care , understanding and patience. I have never had such an experience with past family doctors. Maricel, the phlopotomist who does the blood work is so morherly, caring and professional. She does her job very well and i never leave without candy from her 😁😁 I strongly recommend care & family health clinic, the ladies at the reception are very polite and professional, the clinic itself is very very clean, calm, a serene environment that would instantly positively change your mood. I am glad to be a patient here ❤️
    2 people found this review helpful 👍

  • 4/5 Amber S. 4 months ago on Google • 42 reviews
    Exceptional Care & Outstanding NP! ⭐⭐⭐⭐ I cannot recommend Care& in Yorkville enough, especially for those in search of a reliable Nurse Practitioner (NP). Many of the Nurse Practitioners (NPs) at this office are truly incredible, & I have to give a special shout-out to by NP Cody L, who has consistently gone above & beyond in providing exceptional care. From the moment you step in, the office exudes cleanliness & a welcoming atmosphere. The front desk staff is not only super friendly but also incredibly helpful, making the check-in process seamless & stress-free. What sets Care& apart is the outstanding service provided by NP Cody L. His dedication to his patients is truly commendable. Cody takes the time to thoroughly address concerns, explain medical conditions, & ensure that you leave with a clear understanding of your health. It's evident that he genuinely cares about his patients' well-being, & that level of dedication is rare to find. The overall atmosphere at Care& is one of professionalism & compassion. I have consistently received top-notch medical care, making each visit a positive experience. For anyone seeking a dependable NP in downtown Toronto, I highly recommend giving Care& in Yorkville a try. You won't be disappointed! The only hiccup I've encountered is that scheduling a doctor's appointment might take a few days. However, the upside is that you can usually get in to see an NP within a day or two, ensuring prompt attention to your healthcare needs. One standout feature that I also absolutely love is the user-friendly app they provide. It consolidates all your medical appointments, notes, referrals, & prescriptions in one place. It's a game-changer for staying organized & on top of your healthcare journey, especially if you are someone who relies on the medical system a lot.

  • 5/5 Jay C. 3 years ago on Google
    All I can say is the professionalism that I always receive when I walk into Care&Health is outstanding. It’s clean and safe with all the guidelines in place during this difficult time. There is never a long wait time just download the app and book your appointment and just like that you will be taken care of. Thank you Care&Health team members for providing excellent service at all times.
    1 person found this review helpful 👍

  • 1/5 Farzin V. 3 years ago on Google
    Worst business I have ever interacted with. Avoid this pseudo-service like the plague. After being told that we would be provided with requested information regarding our newborn son's check up on December 29th, the only information we were provided with were the documents that we came in with! Then after emailing them (being ignored), chatting through their app (being ignored), and finally calling them and getting a hold of someone, I was promised that someone would upload the requested files in time within the hour. This was never done. Once again, I had to send emails and chats to have their staff do their jobs. When I complained about their awful customer service, their "customer disservice" representative completely sidestepped the issue and tried to say that they were a bit behind on answering emails (this completely ignored the repeated failures of their staff). When I pointed out their blatant unwillingness to address my concerns, I received an absurdly patronizing and nasty email in response. Avoid this service at all costs, especially if you are a person of color.
    1 person found this review helpful 👍

  • 5/5 Natasha F. 2 years ago on Google
    Had my first visit today and it was a great experience. Simple and convenient to book an appointment. It was a clean environment and staff were welcoming and helpful. The NP Alexandra was wonderful- she was very thorough in her explanations, knowledgeable, warm and friendly. Will definitely be back.
    1 person found this review helpful 👍

  • 5/5 tania m. 2 years ago on Google
    I was looking for family doctor because I just graduated and I did not have OHIP at that time and this clinic supported me until I have my OHIP card. I love the entire booking process using the app, it is very user friendly and smooth. The place also very clean. I have been recommended this clinic to my friends that mostly -international student.
    1 person found this review helpful 👍

  • 5/5 Donna E. 2 years ago on Google
    Care&Family Health provided excellent service. I am not a Canadian citizen and was treated with respect and care. They were very communicative and professional with a great patient-doctor rapport.
    1 person found this review helpful 👍

  • 5/5 Matej B. 2 years ago on Google
    I chose this clinic because I couldn’t get in touch with my family doctor. These guys are very professional and the fact that everything is in their well designed app is amazing. I sighed up for a year plan right away. Good job! Highly recommend
    1 person found this review helpful 👍

  • 5/5 Pola G. 2 years ago on Google
    We have been with Care& for over a year and feel so lucky we found this clinic. From the convinient app and booking system, to, more importantly all the amazing members of the clinic - we love Care& and highly recommend it! And of course a shout out to our NP Alexandra who completely transformed our family health experience in Canada. Thank you all!!!
    1 person found this review helpful 👍

  • 5/5 Kathy J. 2 years ago on Google
    Very knowledgeable Doctor who listened to my list of problems and acted on anything that warranted speedy actions immediately. Did not rush me and showed sincere empathy. I left appointment call with the impression that “this Dr wants to help me”
    1 person found this review helpful 👍

  • 5/5 Bill H. 2 years ago on Google
    After a long painful wait trying to find a family primary care provider in downtown Toronto, we came across Care&. I had my first medical consultation today, and was frankly amazed at the care, helpfulness, and friendliness of the NP that helped me. What a breath of fresh air, in the otherwise stale, impersonal, and frustrating medical system in Ontario.
    1 person found this review helpful 👍

  • 5/5 Camie D. 1 year ago on Google
    The staff at the clinic were very professional and welcoming . They checked me immediately on my arrival. With 5 minutes of sitting down I was ushered in a treatment room. The nurse practitioner was very thorough obtaining a history and also in discussing the reason for my visit. Will definitely return and would highly recommend to family and friends. Excellent experience.
    1 person found this review helpful 👍

  • 2/5 L G. 10 months ago on Google
    Cons: Signed up for a year-300 CAD, came in with an undiagnosed issue/pain, was referred to do an ultrasound, did US, and.....nothing. Why nobody followed up with me regarding the results? Yes, I know they were "normal", I can access the app and see them, but my initial undiagnosed issue is still undiagnosed and untreated +clear ultrasound, therfore may be I require a different test? May be a follow up? A referral to a specialist? Was I provided with any of those? No. As a patient I WOULDNT KNOW whats the next step in my treatment plan/diagnostic plan? Follow up?since the diagnosis/treatment was not complete. For 300 CAD I shouldnt have to remind the NP to please finish diagnosing me and treat me. Pros: easy sign up, easy scheduling on app, was seen in time, no wait times, clinic is clean, receptionist polite and welcoming
    1 person found this review helpful 👍

  • 5/5 Riley L. 11 months ago on Google
    Care& has been a truly great experience so far as someone who has struggled to find quality health care in my city. Nisha has been very helpful and it feels great to have my health issues being addressed in a very effective, modern way. I love that I can see my records, book appts and everything else on the app, it feels more personal and that I'm actually making progress towards being healthier.
    1 person found this review helpful 👍

  • 1/5 Paresh P. 8 months ago on Google
    Don’t book an appointment with them unless you are very sure. First they don’t have any medical doctor. It’s run by nurse practitioners. My insurance doesn’t cover their expenses. I lost my appointment fee. They don’t refund your card.
    1 person found this review helpful 👍

  • 5/5 Lauren W. 9 months ago on Google
    Bri is my practitioner, and she is amazing! Treats me with kindness and listens to my concerns. No problem referring me to a specialist for any more detailed issues I have had. Can get an appointment within 2-3 days. Love the flexibility, never feel rushed. Sadly in the public system, that has been the case.
    1 person found this review helpful 👍

  • 5/5 Mark C. 7 months ago on Google
    Excellent care from the moment I walked in the door and with my follow up appointments. Easy access to records, lab reports, etc., via the app. My NP is wonderful. Very caring, thoughtful and knowledgeable.
    1 person found this review helpful 👍

  • 4/5 Eva K. 7 months ago on Google
    On time. Wrote prescription for stronger anti-histamine. Good. Suggested I get cortisone gel over counter. She could have written me a prescription for that. Suggested I use CereVe. I’m feeling that they are promoting this brand of moisturizer.
    1 person found this review helpful 👍

  • 5/5 Jaime L. 8 months ago on Google
    I love Care& Family Health. I recommend it to everyone. Alexandra is extremely knowledgeable and caring. I feel extremely comfortable talking with her and discussing all my health needs.
    1 person found this review helpful 👍

  • 1/5 kiara t. 7 months ago on Google
    I would not recommend any practitioners here for any mental health care. Not only myself, but friends who are part of this clinic were shocked when they were met with insensitive and presumptuous mental health services from practitioners at this practice.
    1 person found this review helpful 👍

  • 5/5 Jane G. 2 months ago on Google • 7 reviews New
    To date, I've had three meetings with NP Mitali Patel. I find her to be knowledgeable, professional and kind. I’m very happy with my experience at the Care& clinic in Yorkville.

  • 5/5 Madlen S. 5 months ago on Google • 4 reviews
    I really love this clinic! Always available when I need an appointment. I can organize my day and know I can get everything done in one area! Doctors are always so lovely and experiences. Love the lab too: just perfect! 👏🏻👏🏻👏🏻❤️❤️

  • 5/5 Jonathan B. 2 months ago on Google • 4 reviews New
    Such a great experience. After months of searching for a family doctor with no luck, I signed up for Care&. Easy to get appointments, practitioners have all been excellent. Easily worth the price.

  • 5/5 Rob I. 3 months ago on Google • 4 reviews New
    I’ve had one meeting with Cody Lanteigne. I feel very confident in his skills and knowledge, he addressed all my concerns and raised a number of preventive health measures. The administrative Staff are easy to communicate with, and the app is efficient. i’m very grateful I discovered this clinic, and look forward to a long relationship.

  • 5/5 Lauren A. 3 years ago on Google
    My experience with this clinic has been very good. The staff is very friendly and the clinic environment is clean and modern. I Love the app they have to set up appointments with ease. Definitely recommended for walk in/ quick health care needs. No long wait times and very efficient. I recently did a Covid test that I booked the day before for $50 and was in and out of the clinic quickly. I like the paperless documentation, as it’s all done through their app/webpage.

  • 5/5 Tony P. 3 years ago on Google
    I went to get a Covid test to avoid the lines. It was quick and stress free. Friendly staff and very convenient.

  • 5/5 Roman M. 3 years ago on Google
    Very easy to book an appointment using the app. Very efficient, answered mandatory questions, went to a room, got a swab.quick and easy. Feel safe, no people in the waiting area, very clean. Highly recommend!! It was my first experience, will not hesitate to go again and recommend to friends. Thanks you!!

  • 4/5 Chiara Claudia C. 3 years ago on Google
    Today I had a full check-up visit at this clinic and I have to say I'm quite impressed: the secretary, whom I already spoke previously via the fantastic app they have for Android and iOS, has been really welcoming to me. The registering process was seamless and very quick. Proceeding to my visit, I had the pleasure to meet Dr. McLeod, a very professional, gentle and caring doctor, who asked me a lot of question to better understand my health before carrying out a phisically inspection. She was very throughout and she made me feel at ease from the very beginning. The only thing that gets me from giving a 5 star review is the fact that she forgot to tell me what iron medication would be best for my sensitive stomach as I asked her at the beginning, but I will try and call the clinic to get a suggestion. TL;DR I definitely recommend this clinic to any newcomer, student who is looking for a doctor to take good care of them at a very competitive price. 😊

  • 5/5 Phily B. 3 years ago on Google
    Went to visit doctor Alexandra and she was so helpful and went out of her way to ensure my needs were met. Also the lady at the reception was so kind and friendly. Fantastic service here would definitely recommend!!

  • 5/5 Shana M. 3 years ago on Google
    I had such a great experience at Care&. Lise and the rest of the team were very attentive and efficient. They've also taken every precaution to make sure patients feel safe despite COVID-19. Will definitely be back!

  • 5/5 Tugsem S. 3 years ago on Google
    I am international student and whenever I go to walk in clinics, they don’t give best care but I really liked this clinic. I didn’t have to wait in the line and I was able to book a appointment.

  • 5/5 Vanessa R. 3 years ago on Google
    Wonderful team. Quick, efficient and smooth transition. Great staff and adapt to your needs quickly. Love how they have adopted a new strategy to ensure that the staff and patients are safe during the pandemic. Thank you.

  • 5/5 Laura L. 3 years ago on Google
    Wonderfully quick, professional and well run clinic. A great alternative for COVID testing where you don’t have to wait in a line up down the street. Set an appointment, and get it done! I think I spent a total of 5 minutes to get mine!

  • 5/5 Olivia L. 3 years ago on Google
    Great level of service and care.

  • 5/5 Jenny P. 3 years ago on Google
    Really good organized... super clean,fast and they were very polite & sweet!

  • 5/5 Marion D. 3 years ago on Google
    Clean and cozy place for everyone.approachable and humble personnels..keep up the good works.

  • 5/5 Tej S. 3 years ago on Google
    Nice peoples. Just a far drive from Markham.

  • 5/5 Cryston F. 3 years ago on Google
    They know exactly what the looking for a i feel great leaving there

  • 5/5 Isaac W. 3 years ago on Google
    Fast and polite service!

  • 5/5 Elaine A. 3 years ago on Google
    Tara was very efficient with no wait time. My app texted me when she was ready and even which room to go to. The clinic was very clean and organized. No worries about COVID there. There was a sanitizing station right at the door and the receptionist even gave me a cleaning wipe for my health card after she swiped it! The receptionist (Hila) was quick to book us in and got all our information added to our files so that everything was up to date. Tara was very knowledgeable about various options for my medication. A great experience!! I wish all medical appointments were like this!!

  • 5/5 Dan Z. 3 years ago on Google
    Terrific process from opening an account and making an online appointment-- where I was seen within 24 hours--through the appointment and treatment itself. Highly professional and courteous staff.

  • 5/5 Patricia G. 3 years ago on Google
    I came here for a COVID test. Was extremely quick. Whole process took less than 10 mins. The app is easy to use and staff was very nice.

  • 5/5 Molly M. 3 years ago on Google
    Very clean and beautiful office. Friendly and efficient staff! Would recommend to a friend!

  • 5/5 Mimi L. 3 years ago on Google
    Friendly & efficient!

  • 5/5 Annabel C. 3 years ago on Google
    Super easy service to use; very kind and helpful staff!

  • 5/5 terry f. 3 years ago on Google
    Appointment time was met, prompt service, clean facilities

  • 5/5 Evan C. 3 years ago on Google
    Great clinic, fast and efficient although you do have to pay for certain services

  • 5/5 Tijana A. 3 years ago on Google
    Very professional and helpful.

  • 5/5 Jennifer S. 3 years ago on Google
    Amazing service and fast wait times. Very convenient to make an appointment through the app!

  • 5/5 Stephanie C. 3 years ago on Google
    I had a great experience with Care&, Tara was very helpful and it was so easy and fast to book the appointment on the same day. I will definitely be using Care& in the future.

  • 5/5 Michael L. 3 years ago on Google
    I was requested by a new job to get a covid test. It was easy to get an appointment and the service was prompt and really easy.

  • 5/5 Janet R. 3 years ago on Google
    Excellent experience... in and out in 5 mins. Very professional... I would highly recommend.

  • 5/5 Eran F. 3 years ago on Google
    Besides the outstanding service of this clinic, it is very important to me to mention NP Tara. I met her twice at the clinic and she treats her patients as if they are her own family. She is VERY informative, patient, carrying and unlike other ”walk-in clinics”, she never rushes you. She’s both professional and friendly and as a patient, it is very important for me. So thank you, Tara.

  • 5/5 Anne W. 3 years ago on Google
    Tara came to see my 95 year old mother And remove ear wax from her ears. She was very understanding of my mother’s sensitivity and managed to allay my mum’s fears for the most part. Followed COVID safety practices and provided very good, professional and fast service. Being able to have a home visit is definitely worth becoming a subscriber and the extra cost.

  • 5/5 Nadia K. 3 years ago on Google
    Great clinic, doctors and staff! Very clean, professional and knowledgeable. Thank you!

  • 5/5 Lia R. 3 years ago on Google
    Great, silent, and not busy, the doctor Tara is a nice doctor

  • 5/5 Mike M. 3 years ago on Google
    Fantastic place. Best health care experience I have had. Friendly and really quick. I did not even wait. Highly recommend.

  • 5/5 Alejandro Rafael Torres S. 2 years ago on Google
    Excellent medical service. The administrative staff very attentive and professional. I highly recommend this for your family.

  • 5/5 Michelle B. 2 years ago on Google
    Efficient and effective care without feeling like you’re being rushed through the appointment. The staff are friendly, knowledgeable and professional. The digital appointment process is easy to use and highly efficient. All in all a great experience.

  • 5/5 Bianca F. 2 years ago on Google
    I had such a wonderful experience visiting this clinic. The receptionist was very kind, the place itself was very clean, and the process of the visit was streamlined and organized . I highly recommend it to anyone looking to find a new health care provider. Alexandra was professional and knowledgeable. I felt as though I was not being rushed through the appointment and that all of my concerns could be addressed. I also love that I have access to my records at the tips of my fingers.

  • 5/5 רעות �. 2 years ago on Google
    I had a great experience! Very organized and professional staff!

  • 5/5 Trevor G. 2 years ago on Google
    I was attended to promptly in a professional & courteous manner. The assessment from the Nurse Practitioner was quite complete with a physical exam also. I will consider using this service again.

  • 5/5 ethan b. 2 years ago on Google
    After having a lot of trouble with finding availability with my GP while dealing with serious health issues this was truly such an amazing service. The staff was incredible and considerate while helping me navigate my issues. I highly recommend and it was relieving after having so many prior issues with other healthcare professionals.

  • 5/5 A K. 2 years ago on Google
    Fantastic service and amazing staff, I had a very good experience at care and family health, I only waited 2 minutes then got called for my appointment. ( I highly recommend you to take an appointment it makes the process even faster.)

  • 5/5 Mima H. 1 year ago on Google
    Great experience! The place was so clean and the staff were so nice. Lisa Cohen gave me the most helpful advice and was the most knowledgeable about my atopic dermatitis than any other clinic I've gone to in the past 4 years.

  • 5/5 Dominic P. 1 year ago on Google
    I used to wait 3+ hours to see my previous GP and COVID made him inaccessible. He's an excellent GP but I needed better access to medical attention so I tried out Care& Family Health. I am very pleased; their NP's are more than adequate to facilitate my personal medical needs and they do a very good job of striking a balance between quick and efficient care vs quality service. I always feel like I have been heard and do appreciate their consultative approach. And they are always prompt for my appointments. Unbelievable in this day and age! 🙂👍 I will continue giving them my business for the foreseeable future.

  • 5/5 Valerie C. 1 year ago on Google
    Amazing health care! Had an appointment within 2 hrs same day-Friday of a long weekend! Very knowledgeable and friendly staff. Would not hesitate to use their clinic again!

  • 5/5 Suzanne H. 1 year ago on Google
    Highly recommend this clinic. The receptionists are warm and welcoming. Tara is patient, informative and kind. The current limitations placed on the public health care system makes what this facility is providing invaluable.

  • 5/5 India M. 1 year ago on Google
    Exceptional experience. After waiting for 2 years to be assigned a family doctor I went head and joined Care&. As soon as I entered the practice the front desk staff welcomed me and got me prepped for my appointment - literally no waiting around at all. The nurses were so professional, friendly and put me right at ease. Listened to all my concerns and were very caring. So grateful I have found Care&! 😄

  • 5/5 Rosalia S. 1 year ago on Google
    My experience at Care Family Health Team was wonderful. My nurse practitioner Tara MacLeod was outstanding. She listened to all my concerns. Was thorough, professional and very compassionate. I am so glad I am a patient here now. I am bringing my family and have recommended your practice to many friends. No waits and beautiful comfortable healthcare office. Thank you! Astrid

  • 5/5 Chloe N. 1 year ago on Google
    By far this is the best clinic that I’ve ever come in. The clinic is nice and clean, receptionist and NP are fast, friendly, helpful and caring. And I love how convenient it is when they have a mobile app. I’d recommend for everyone to go to Care&Family Health if they have health concerns!

  • 1/5 Braden A. 9 months ago on Google
    Hurt my food and came here twice a few months apart asking for an x-ray. They refused both times. 6 months later St Michael's x-rayed my foot and it was completely broken. By then it was too late to re-set and now it’s permanently messed up. I used to run marathons. I would not go here for anything important

  • 5/5 Len W. 5 months ago on Google
    Great service. Nurse practitioners as they have here, or on time and have superb up-to-date knowledge. Tests were performed that I never had before so they went deeper. Highly highly recommend it.

  • 5/5 Berman G. 5 months ago on Google
    I highly recommend this clinic as I am truly impressed with the exceptional services they provide for my specific case. If you're struggling to find a family doctor in the Greater Toronto Area, I strongly suggest giving this clinic a try. Despite the cost associated with their services, you receive prompt attention and have convenient access to booking specialists and laboratory appointments. Their system is truly praiseworthy.

  • 5/5 Mehrshid F. 5 months ago on Google
    I always have a great experience here and I always recommend it to everyone! The Care& Family team is very knowledgeable and they have helped me with my health concerns so many times! Highly recommend them!

  • 5/5 Jahidul Islam A. 3 months ago on Google • 2 reviews New
    As a first-time visitor to a walk-in clinic in Toronto, Canada, I was thoroughly impressed with the seamless and efficient service provided. From the appointment scheduling to the check-in process, everything was conducted smoothly and with utmost helpfulness. My consultation was with Dr. Bri Smith, whose expertise and clarity in communication were noteworthy. Dr. Smith meticulously explained the reasons behind my illness, using language that was reassuring and prevented unnecessary worry about my health condition. This approach was particularly appreciable and stood out to me. The overall experience at this clinic was exceptional, and I left feeling satisfied and well-cared for. I strongly recommend this walk-in clinic to anyone seeking prompt and professional medical attention in Toronto.

  • 5/5 Kathryn R. 3 months ago on Google • 2 reviews New
    Dear Colleagues: I am not a patient here at this clinic but I had the opportunity to work with NP Bri for a year in primary health care. She is crazy smart, sensitive and your clinic is lucky to have her! Hope all is well and I support your ability to provide PHC in a time when there is such a need. Well done! NP Kathryn Roka


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