Optimo Clinics image

Optimo Clinics

Massage therapist Physiotherapist Weight loss service Psychotherapist Foot care Acupuncture clinic Chiropractor Pain control clinic Dietitian Diabetes equipment supplier

👍👍 I love how the office is always clean and presentable. The staff is warm, friendly and accommodating. Jean always makes me go home feeling 100x better while Jaya and Giselle take turns having talks with my young son while I get my treatments. Overall really feels like a family vibe. Thanks Optimo :) People often mention staff, clinic, recommend, helpful, great, Sood, treatment, clean, friendly, Jean,


Address

1450 O'Connor Dr Unit #13, East York, ON M4B 2T8, Canada

Website

www.optimoclinics.com

Contact

+1 416-285-9555

Rating on Google Maps

4.70 (185 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 5 pm
  • Tuesday: 10 am to 7 pm
  • Wednesday: 10 am to 3 pm
  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 2 pm
  • Saturday: 9 am to 4 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: staff (17) clinic (17) recommend (13) helpful (12) great (10) Sood (8) treatment (8) clean (7) friendly (7) Jean (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Amanda L. 1 year ago on Google • 10 reviews
    I love how the office is always clean and presentable. The staff is warm, friendly and accommodating. Jean always makes me go home feeling 100x better while Jaya and Giselle take turns having talks with my young son while I get my treatments. Overall really feels like a family vibe. Thanks Optimo :)
    2 people found this review helpful 👍

  • 2/5 A-Cute-Ly A. 11 months ago on Google
    An ok experience, Dr. JOY and Ashley are empathetic and professional. The other receptionist isn't that great. Once I booked chiropractor session at 6 and massage at 6:30 by phone with her. Later on appeared only 1 out of 2 app. was booked and she acted like it's my fault and it's a surprise to her and never apologized for clearly mistake on her part.
    1 person found this review helpful 👍

  • 5/5 Rox L. 4 months ago on Google • 19 reviews
    Visited Optimo clinics recently, Jean was my physiotherapist and she was very knowledgeable and helpful towards my situation and pain therapy. This clinic has a great staff, and are very professional and treat every patient with care. Looking forward to continuing here

  • 5/5 Nick S. 5 months ago on Google
    The space is clean and the staff are attentive, friendly and very efficient. Would visit again.
    1 person found this review helpful 👍

  • 5/5 Laura L. 2 years ago on Google
    I've been a client at Activa clinic for some time due to a bike accident and I can't say enough good things about the clinic. Friendly and knowledgeable stuff from receptionist Shraddha always welcoming clients with a smile to the queen of acupuncture Daria and chiropractor Dr. Sood making you feel at your best and giving stellar helpful tips. So thank you for everything you do.
    1 person found this review helpful 👍

  • 2/5 S 2 years ago on Google
    UPDATE: while they contacted me to resolve the first issue, they said they would leave on file a complimentary massage session. I called to schedule this massage session and they said it wasn’t a massage, it was a complimentary physio session. Not understanding why I would need that when I’ve never done physio with them. Just alot of miscommunication. It’s quite disappointing UPDATE: They contacted me to resolve the issue and all is good now! I’m glad that they followed up and were able to assist me. ***** Wow!! I am very disappointed in the customer service they provide. I was last there in February and at the end of my massage I wanted to pay the difference that was not covered by my insurance plan, because the girl didn’t know how to use cash she said next time you come in pay for it then. Obviously I haven’t been back because the pandemic.. they sent me to collections to pay the fee. Not even an attempt to contact me to pay the bill, just straight to collections. I will be there on Monday to pay my remaining amount and I will not return!! What a horrible experience
    1 person found this review helpful 👍

  • 5/5 Karima L. 3 months ago on Google • 6 reviews New
    Greeting when I come to appointment, awesome staff and psiotheraphy. Really helps to take care and relax. Busy place and never a dull moment. Thank you.

  • 5/5 Tyai K. 1 year ago on Google • 6 reviews
    This clinic is very well ran, the staff are very nice and very helpful In helping you get back in the right form. The clinic is clean and have a great selection of services. Dr Arash, Salomi, Jaya, and Ghazal were all very helpful in my recovery journey. Definitely recommend this place!

  • 5/5 Sheana L. 1 year ago on Google • 5 reviews
    This is by far the best clinic I have been too and would recommend to everyone. The staff is beyond helpful and accommodating. The service is absolutely amazing! They go above and beyond to make sure I’m comfortable during all my appointments and that I’m satisfied with any progress, service everything!

  • 5/5 Darren B. 2 years ago on Google • 5 reviews
    The clinic has been very helpful in getting me back to normal after my accident. Dr. Sood offers great exercise recommendations and performs body adjustments based on your comfort level. The staff is awesome and goes out of their way to make sure you feel comfortable. I would definitely recommend people to use this clinic.

  • 5/5 Elijas B. 9 months ago on Google • 4 reviews
    Optimo Clinic team, has been amazing in creating a comfortable and family like atmosphere. Addressing Clients needs with a smile on their face.

  • 5/5 Tina M. T. 1 year ago on Google • 3 reviews
    My experience has been nothing but exceptional. Jaya is always helpful and accommodating. Dr. Arash Shokouhi is highly skilled. His treatment is thorough and effective. You’re guaranteed to be well taken care of with their outstanding service.

  • 5/5 Caleigh C. 1 year ago on Google
    This staff at optimo clinics are super nice and the treatments helped a lot with my injury

  • 5/5 Sharanjit S. 1 year ago on Google
    Amazing staff. They really helped me to get my posture fixed and very clean place.

  • 5/5 uma t. 1 year ago on Google
    I was very impressed with this clinic. Very clean, staff are very accommodating. The doctor was very knowledgeable. I would refer this place to my family and friends.

  • 5/5 Rajeev B. 3 months ago on Google New
    This clinic is fantastic. Optimo clinics Ms Jean was my physiotherapist and she was very knowledgeable and helpful towards my situation and pain therapy Farhad is a wonderful and professional physiotherapist. He listened to my issues and treated them with care. I have started to feel great and look forward to my appointments.

  • 5/5 A G. 2 years ago on Google
    The ladies here are friendly ,professional and know their trade. Kate the administrative assistant , has the most cheerful attitude! Would highly recommend this location at 1450 O'Connor Drive.

  • 5/5 colin b. 1 year ago on Google
    I have been to this clinic and there are very friendly and very comfortable i would recommend anyone to this clinic.

  • 5/5 vipin k. 1 year ago on Google
    The service and the people are great here. I feel very welcomed here every time I visit and i healed very quickly.

  • 5/5 Hanifa j. 2 years ago on Google
    Activa team helped me a lot. Shraddha, Dr. Sood , Jean are really well and helping me to recover from my injury. They are the best. I highly recommend this clinic.

  • 5/5 Deanna L. 1 year ago on Google
    Clean/sanitary space, attentative workers, and an overall great experience! Highly recommended for any physical therapy needs.

  • 4/5 Patty 1 year ago on Google
    Very clean space. Staff are friendly and efficient. Jean and Solomi (sorry if I misspelled) are very good at providing physio treatments and suggestions for healing. Jaya is very accommodating when I've had to reschedule appts on the same day. Overall, highly recommend this location.

  • 5/5 Ashton Zaban (. 1 year ago on Google
    Very friendly environment! I enjoy speaking to the staff and coming in for treatment. The clinic is very clean and sanitary. I would definitely recommend friends and family to go here! Thanks again 🙂

  • 5/5 Kyle R. 2 years ago on Google
    Great place. Doctor is very genuinely kind and great staff ask for Ashley she loves answering any and all questions great person to ask

  • 5/5 Rob H. 2 years ago on Google
    Dr.Sood and his team at Activa Clinics Toronto East are very good at what they do! Dr. Sood, Ashley, Kevin, Dalia have helped me considerably with my treatment and are a great group to have in my corner. I'm very fortunate to have come here for my treatment. They obviously love their job and it shows. Thanks Activa Clinics Team East!

  • 5/5 Julia L. 2 years ago on Google
    The clinic is very good! Dr. Sood, Karina, Patricia and all the staff is very attentive and helpful. Definitely recommend!

  • 5/5 Carmelo Rafael S. 2 years ago on Google
    If you need a chiropractor help come visit this place, I highly recommend Dr. Sood. He will give you the best advice and treatment. The receptionist and all the staff are very helpful and very nice.

  • 4/5 David K. 2 years ago on Google
    I received immediate attention on my first visit to inquire about treatment. The staff are very friendly and efficient. My physiotherapist, Jean, is very professional and with her care I have been improving greatly after my 4th weekly visit.

  • 5/5 Sazzad H N. 2 years ago on Google
    Professional staff with an always ready to help mindset. The best of them is Dr Sood himself. Amazing service! I recommend this clinic without any hesitation.

  • 5/5 Norma B. 5 months ago on Google • 1 review
    The therapist at optimo are wonderful and polite Their suggestions and treatment helped me to get better They are very helpful in giving tips in how to stay healthy during treatment My experience has been wonderful and would recommend to anyone who wants to fix their body.
    1 person found this review helpful 👍

  • 5/5 Maha k. 4 months ago on Google • 1 review
    As a patient I found optimo clinics a very helpful professional, courteous and good staff who help me out in recovering my injury I feel more than satisfied, they worked well in helping me out recovering injuries I appreciate their professionalism and services especially Jean, Anokhi , Angeka and Dr kenning I highly recommend this clinic to everyone who needs they are the best


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