I never leave reviews but this needed to be done! Due to my husbands vaccination status he was unable to come into the postpartum unit with me after delivering our first newborn (I am not vaccinated either). He got into an argument with one of the head nurses which was rude and told my husband “he should of got vaccinated” if he wanted to come into the room with me. After this little argument one nurse asked me if I felt safe at home- this really irked me as she should have understood our frustration. Funny enough they placed me in a shared room with a vaccinated couple…doesn’t make sense I know. They had ONE nurse for the whole birthing floor so they only checked on us once every four hours. (Mind you I just gave birth and alone) I called three times for a nurse within the hour and no one came due to only having one nurse. (Not my problem). Once the nurse came she was rude and fast and NOT helpful as I needed help breastfeeding. I could not believe the lack of staff and the support of the team in this unit. Moving along to the interior of the hospital. Old and dingy. I felt so disgusted. There were no showers in the postpartum unit and you could not open the washroom door all the way as the sink was stopping it. Old, dirty and small. So so so disappointed in this hospital. The only good thing about my stay was I had my amazing OB deliver my baby. Other than that horrible experience. I will say the nurses in the birthing unit were amazing !!! (Minus that one little incident). Wish we could have done more but purchases donuts and coffees for the birthing floor

If I can give this hospital a zero star I will. The nurses in the critical care units and the screening team I will give 5 stars. But for the rotating doctors, I will give zero. They have no compassion or care what so ever. They think patients are animals and it’s okay to not give them proper care. We pay taxes here and we have the right to receive proper treatment and care. I’ve experienced the worst out of all the rotating doctors for the last months for my family member. They think we are crazy if we notice positive changes in our family member. They are cold and just don’t care. Don’t be a doctor if you can’t help. The whole point of being a doctor is to help humans. I really pray no one ends up long here in this hospital because they DO NOT CARE!

Horrible service. They could kill you or ruin your life. I went to the ER at 10pm left and 6 am the next day. They said nothing was shown in the x-ray and CT scan and let me go without pain meds, antibiotics etc. I'm sitting here 2 days later with continuous pain and can barely move. They are extremely incompetent and I don't know what to do. I don't want to die but this hospital is a waste of time. The service is the worst I have ever experienced. The doctors and nurses are awful and might kill you Just a garbage dirty place. Second thing that happened is that they didn't tell me they would inject me with morphine. They lied to me about it. This is extremely dangerous and could have ruined my life if I was a recovering addict. At the hospital they suddenly came up to me to inject me through iv with anti nausea medicine. I told the nurse "why are you putting this into me " She replied "doctor requested it and pain medicine", I said that the doctor asked if I had nausea and I said "no". I refused to have it put inside me. Later after going and asking for the promised pain medication as they forgot about me like they did throughout the night they gave me the pain medication. I started feeling very sick from the pain medication and told the nurse I feel very sick, they said "that's not normal " and I told them you know what please give me the anti nausea medicine. They lied and wouldn't tell me that morphine was what they put inside me. They kept refusing all night to mention it until I saw it on my discharge papers. What if I was a recovering addict, they could have completely ruined my life, what if I didn't want morphine for my abdomen pain. Absolutely dangerous and garbage place. Do our tax payer money go to this place that could ruin your life ? Why?

Useless building that is built to waste hours instead of treating people. If you've severe pain it's better to stay home rather than going there and wait for hours

I had my newborn at Mississauga hospital and must say I was pleasantly surprised with the care and consideration my baby and I were treated. Apart from monitoring us frequently and making sure we go home well, nurses and doctors arranged for the three lactation consultants visits - two during our stay, and one after our discharge. Very positive experience overall, God bless the birthing unit team!

Worst Canadian Health System ever. My sister gave birth to a healthy 3.6 kg baby boy. All the nurses said everything with baby is normal and we were about to leave the hospital after 2 days of the delivery. They kept my sister their as she had c section. On the day of discharge from no where they discovered baby had infection and told us that they will give some antibiotics and will keep the baby for 5 days under observation but unfortunately that same day of discharge they said they couldn’t save the baby. Literally, they couldn’t find anything wrong with the baby for 2 days. And doctors said they don’t known the exact reason for the death. Upon asking the doctor that what they will write on death certificate the cause of death, they have no answer!! Very very very shameful. I know they will never accept their mistake but my nephew is killed by their negligence and neglect. RIP my little champ.

Never liked hospitals or even having to visit someone there, and may God protect us from being admitted to one. I will not rate this review based on the actions of staff working there, because I know a depressing place like this, especially after years of a pandemic, takes a huge toll on everyone, but I will rate it based the uncomfortable beds and the not so healthy food they bring to patients, which are important factors in helping a patient recover there. This building is very old and I understand it's very difficult to do any serious renovation in a place like this, especially if it evolves any level of noise, but I am sure they could have easily replaced the uncomfortable beds. Two relatives had to spend a week in this hospital and both hated the beds. How could someone get better without getting a well rested sleep?! As for the food, I was shocked to find out what they serve the patients there. It's not the optimal diet for a speedy and healthy recovery, especially when it includes desserts and sugary drinks without much emphasis on vegetables and fruits. Really disappointing to see the level of public health care like this. I know Canada is still much better than other countries when it comes to the health care system, but there is always room to do better.

Although an older hospital, the facility is still clean and bright. I want to thank the cardio team and J Wing for taking care of my mom before and after surgery. Surgeon checked up on my mom and the nurses were professional. The private rooms were large and fold out bed for a visitor. I hope no one needs to come here but the experience was top notch.

I've never been to a more disorganized hospital. Proper protocol has been thrown out the window. I would much rather transit 1.5-2 hrs, even when my life is on the line. This hospital is by far the biggest joke I've ever seen. Even staff members agree that this hospital is a disgrace to the Healthcare system Saw the actual doctor twice in a week, the residence didn't communicate anything properly, and got offended when I repeated back exactly what they were telling me. This hospital deserves to be shut down, the funding goes to the competent hospitals, the administration all deserve to be fired, and only the extremely few competent staff deserve to be transferred elsewhere

Edit: I went back to the hospital 1 week later for the initial rib injury I had but this time I had alot of pressure in my chest, rib and back area. Once again the triage staff were harassing me about my bandana covering myself was not a good enough mask... The lady was so rude and unprofessional she also tried to make me wear a shield. People come here in pain you're supposed to try to accommodate them the best way you can not make them want to walk out of there so angry. The 2nd Dr was much better he gave me a CT scan to make sure my lungs, liver and kidney were okay which should've been the protocol on my first visit knowing my injury was a body shot injury from boxing. I was prescribed morphine but the actual pain I was experiencing was muscle spasms and cramping in my rib and back area which was from how I was sleeping from my rib injury. Anyway the pharmacist recommended a muscle relaxer on top of my morphine prescription and there you go I feel so much better now. How the Dr's didn't really know what was happening is beyond me but important is that I'm better now... I spent 7 hours in this hospital with rude staff (some were good but others so incompetent) telling me to put on a mask when I walk in barely being able to breathe from a rib injury. In the end I find out the Dr ONLY gave me an X-ray and not also a CT scan (to show my organs) and one week later I'm still in so much pain even in bed. Something is definitely wrong and I feel pain right through my chest into my back. The Dr prescribed me medication which I don't care for since they didn't help at all while waiting, when I asked about a Dr's note since my job is physically demanding after he said it can take 4 weeks to heal he gives me 3 days off work.... Pathetic

Highly unprofessional, rude, careless and incompetent nurses of Mississauga trillium. My mom is admitted there due to liver surgery. She is also diagnosed as cancer. The nurses are very rude with her. She can not speak English, we told nurses to call us, even from her cellphone, if there is anything they dont understand but they did not care and not treat her well. They dont even listen to her when she is pain and they dont help her to get from bed for bathroom. She have huge cut and need help with mobility. they also miss her breakfast. Even the head nurse is rude and dont listen when we complain or request anything. Unfortunately due to covid we canot visit. its Frustrating and stressful for us and our mom, She is in continues pain but no help. Same thing happen with us, three year ago with my dad's gallbladder surgery. the staff is racist, also the security staffa and girls at screening desk for rude and racist. they car for white patient a lot as compared to us. While we pay equal amount of taxes.

The wait time is bad. However, I give this place a 5 star because the wait is not a fault of this hospital or the people who work here. Every staff member here is incredible, from the paramedics, to the nurses and doctors. It’s not an easy job, but the staff does an excellent job of showing empathy and competence. Great job.

Being in the healthcare field I am well aware of the difficulties that can arise. This hospital is the worst I have ever experienced. Staff are disrespectful, rude and dismissive towards the patients and personally didn’t have a clue what they were doing. My loved one was very ill suddenly and not one doctor called me. I later found out from his health records that I requested that he was in fact very ill with many different things but nobody communicated this with his family. When I asked the charge nurse for updates she of course told me the doctor has to do that. Still, I received no call. My loved one died and I later had a conversation with the chief of staff about the so called doctors lack of communication with the family. He said he had spoken to the doctor concerned and he feels very bad and sorry that he couldn’t speak to you. That is not a good enough excuse. The hospital has the worst care I have ever encountered. If you want to be neglected and die then please go here. The place should be shut down. The management at this hospital are not capable to ensure that adequate care is given. I make sure that anyone I speak to is dissuaded from going to Mississauga Trillium Hospital, especially to the stroke unit. 👎🏻👎🏻

Went to maternity here. The service was good, but it felt like that episode on the office where Jim and Pam went to spend a night at Dwight's bed and breakfast. Paid almost 400 bucks for a private room that was right out of a museum. Take a look at the TV here... I thought it was a medical equipment until my wife corrected (idc about the TV itself, obv, but it's a good representation of our experience). This is what our money goes into?

I was sitting 2 meters away from my hospitalized brother and took my mask off to drink water. A doctor looking person immediately stopped by my brothers room and demanded I put my mask back on and threatened to remove me from the hospital because "they care about their patients in this hospital". I'm double vaccinated and my brother is too. I'm also asthmatic and I was drinking water. My brother and I are both health professionals too. Clearly they don't care about mental health or even know what the real covid guidelines are.

We had 2 of our babies delivered in this hospital. 2 years ago and recently Everything was perfect and on the high level of service! Even during the pandemic there are friendly and understanding people! Highly recommend their services and all 5 star job, well done! Keep it up!

The 4 stars are for the amazing paramedics that saved my life; Paul Prime and Paul Diesel. They stayed with me and treated me like they would treat a loved family member, even though I was not fully cooperative. The nurses aren't friendly, incoherent and unprofessional. The security staff are aggravating and disrespectful. And the food is sickening (I didn't even want to touch it). Thank you, Paul Prime and Paul Diesel for reinstating my faith in others. The world is a safer and more pleasant place because you guys are in it. I'm more than happy to know that my tax money is being exchanged for your time and expertise and I hope you get paid enough for all of the good work you're doing. Thank you ❤️

Due to the staff shortages in Toronto, my mother was taken here by the ambulance instead. Me and my mother were hesitant because we have never been here before. From the very beginning, the staff have been very friendly and very attentive. The nurses, doctors, and even the porters have all been exceptional. The doctor we have is thorough and friendly. When my mother was admitted to the 4th floor, the nurses there were just as nice. Obviously, everything isn't perfect. But if you don't cause too many problems with the staff, you'll be treated wonderfully here. Definitely an underrated hospital.

I had to go to the ER around 5pm and was discharged around 12:30am. While the wait was long every nurse, technician and the ER doctor I spoke to was SO SO KIND. It's easy to complain about waits, but that's the fault of government funding impacting staffing levels NOT because of a lack of compassion. Also worth mentioning I had several tests done during this time which were all done informatively and with care and got results by the end of my visit. So Thank you to everyone who helped me.

I just have my first born at Trillium. And this is my first experience ever in a hospital. All the nurses and staffs at Birthing Service are amazing. They cared for my baby n me in every single detail. Many thanks to the delivery team, especially Michelle and the "boss lady" nurse at the desk Louis.❤😘❤ PS: come from a country where I have to pay for every single service at the hospital and also have to give extra on the side to get special care and treats, I feel so blessed to be here in Canada and at Trillium. Words cant describe my gratefulness. Thank you so much!!!

Last evening (09/30) I showed up at the emergency area with a fishing hook firmly penetrated in my right thumb from a fishing trip up North. First, I am amazed to see what the employees have to deal with in an emergency area. From serious cases, police activity, people not using the emergency services for cases that can be treated by a clinic, etc. In spite of all that, the compassion all employees displayed to all patients was incredible. My case was processed fairly promptly and the three people in the triage area I engaged were professional and kind. When I was taken to the minor injuries area, the staff was attentive and caring. I was brought in to a bed , the nurse quickly checked on me and minutes later the Dr. came to see me. “As she said, not every day we see fish hooks in a finger here”, so she took her time to understand the situation, asked for a second Dr.’s opinion and they promptly addressed the issue. All together the entire process took about two hours which considering all cases around me, seemed quite reasonable. In short, I am beyond grateful to have this hospital and such caring professionals near our residence. My sincere thanks to all of them in the emergency area. They are amazing professionals. We are blessed to have them.

"I have been an employee at Trillium Health Partners for 11 years and was recently threatened with termination regardless of Doug Ford's comment that vaccination is not mandatory. As a Hospitality Associate I willingly worked every day of this "pandemic" to serve the public and support my fellow coworkers. As of December 21 I will no longer have a job to support myself and my family. I am disgusted in the management and HR department for not standing for what is RIGHT. These people have lost all my respect."

Went to this hospital recently for an emergency visit as well as an appointment and while I will admit they were VERY busy I felt they handled my situation so well. I was triaged quickly and moved through to see a doctor. Of course you have to be prepared to wait, it’s an emergency room and there are patients who need attention quicker then you sometimes. But overall I had a very good experience.

Horrible experience in the emergency department here. If you have a mental health crisis, stay clear of this place. Emergency department does not do a thing for people in mental distress. Forced to sit on a stretcher all day. Nicole was an excellent nurse. But the others just let me sit there like I didn't exist. Did not do 15 min checks like they're supposed to when someone's on suicide watch. Discrimination also, other patients were given better care then i recieved. Claimed to have no beds on the mental health unit.

Picked up a friend from the Diagnostic Imaging Angio area. Staff and volunteers were very helpful in directing me to the unit. Medical team treat my friend so well! Everything was so smooth. We are grateful for the amazing team there. Parking is limited - there is a parking garage, but it fills up. Be sure to arrive early to give yourself time to find a spot.

My dad passed away here in May 2021, and I just want to thank the nurses, doctors, and social workers who helped him and me. They were warm and capable, despite the evident stress and demands on them during the pandemic. They made it possible for me to visit outside visiting hours, and the palliative care ward was peaceful and private.

I woke up with a hernia yesterday and went to Emergency at Trillium Queensway. Ever single person I encountered from check in until I left was amazing. Kind, caring and efficient. Staff, doctors, nurses, techs - even the Tim Hortons staff - absolutely lovely. Moreover, I got excellent care and have already received a call for a consult with a surgeon for TOMORROW! I think that is incredible. Thank you to all of the staff. I know your jobs are extremely tough but I am very grateful for the amazing work you do.

I came to this hospital on January the 23th with an acute stomach pain. The place was packed. At least I was directed to the Rapid Assessment area and the personnel was very nice. Unfortunately I was miss diagnosed. I was released still in pain after the morphine given to me through IV. The doctor requested an ultrasound that only revelled gallbladder stones which I knew I had but have never caused any trouble. I left and came home with a prescription of a Tylenol with codeine and an anti-acid than didn’t help either, but more than that with disappointment of the lack of further investigation from the doctor. Few hours later I had to go to a different hospital where a CT scan confirmed an appendicitis and I got it removed later on that day. Thank god it was still in a good time.

Emergency room is a mess. Unorganized. I want to give -5 stars. Sometimes it takes more than 10 hours to get a bed so get ready to sit on NOTHING in the emergency department because all seats are taken. Lack of doctors, nurses, beds, bathrooms etc. you get the point right? DON’T COME TO THIS PLACE. Just go to a walk in clinic or something, it’s WAY better. I’m not sure how the government lets this place even run at all.

Would you like to experience a post world war Soviet style 'hospital'? Well, look no further, this place is it. They have it all, a pharmacy which is closed when you need it (even during the day), crumbling dark depressing facilities, down to the cold impolite mechanical 'nurses'* (*a disgrace to the word)

My wife came here with a brain stroke. Quick procedure performed, clot was removed and was shifted to ICU. BEST OF BEST services are provided, nurses are always there to help you. Now my wife has been shifted to stroke recovery room. Doctor is true professional. Nurses,physio therapy and speech all are excellent. My wife is very happy and satisfied with all the staff. Food is good. Thanks

I will share my experiences as someone who visits the hospital frequently due to chronic illness. The doctors I interact with often need second or third opinions. When they are unsure of something they will do unnecessary tests that will make you fed up with your life. Nurses don't care about you here. I don't blame them. The whole system in Canada has become terrible in the last 5-7 years. Yes, it was bad but not that bad. The only place where I feel comfortable in Toronto General. In my opinion, if it's something serious take your loved ones to Toronto and don't waste your time here. People come to die in Trillium.

My wife gave birth at this hospital and it was the worst experience for her and I the first nurse we seen wouldn’t admit my wife without her health card but after telling her the visit was unexpected she still was not trying to admit us she was moving slow seeing my wife in pain. God bless the next nurse we had Andrea she was so nice and so gentle. After Andrea left, the next nurse we got spilled Fanta in our shared room that she got for the mother next to us and and Fanta spilled to our side and they only cleaned the other side of the room. And after sleeping post pregnancy the baby next to us wouldn’t stop crying so I mention to the nurse the baby is crying hysterically she told me it was because the baby was taking a bath come to find out the baby hasn’t had anything to drink for 24 hours because the mommy was trying to breastfeed with no milk coming out the nurse was unprofessional when I brought up the fact and told me “do you want me to kick them out” after I told her to check on the baby next to us. Overall I’m writing this to warning all expecting mothers & father to not have the same experience as my wife and I. Avoid this hospital at all cost. Shoutout Nurse Andrea she was a sweetheart and she shed a tear when my baby was born. Wish our stay would’ve went nicer but All that matters is my baby was born healthy. Overall experience 1/10 and that one is because of Andrea And Ps- if you are trying to get a private room this hospital has so many Covid restrictions you’ll probably not get anything you ask for, even a bath if your pregnant wife is in pain- no gas for pain relief nurse told me she doesn’t know how to use it lol our health care system is a joke allot of nurse getting Covid degrees. honestly I felt like this hospital is more like a jail. Stay safe and avoid Trillium

I had my first delivery here a week ago and I must say that I had such a nice experience here and am glad that I chose Mississauga hospital as my hospital of choice to give birth despite living in Brampton. I would like to thank nurses Sonya, Gloria, Jihan, Pushpa and especially Amber who was so supportive in helping me with my natural delivery. They also took good care of me and went above an beyond from the time I entered my birthing suite till I was discharged. I would also like to thank Dr Richard Stein who facilliated my birth and my OBGYN Dr Katie Mcclean for your constant care. This is definitely a hospital that cares for its patients. -Amalina Radwan

We had a wonderful experience in this hospital during and after my wife gave birth to our baby here. The staff - especially the nurses (Shawna, Stacy and Cecille) - were all very polite, considerate and compassionate to my wife & baby and helped us feel comfortable during our stay. Thank you for your service and we truly appreciate your willingness to go above and beyond to help us.

Recently I had a scheduled appointment in the Endoscopy Clinic at M site. From the moment I arrived in the unit I was treated with respect and all the nurses were very compassionate and professional. These nurses should be commended for all they do. Thank you for making my experience a positive one. We are fortunate to have such a great hospital in Peel. professional and compassionate.v

New emergency service, worst than in Africa,nobody read this reviews and take care about patient.Is there somebody to take care about the patients, Answer is just we don't have staf.

Horrible experience in ER with my toddler. We waited 7 hours just to get a prescription for antibiotics for my toddlers pneumonia. The doctor told us it was pneumonia 4 Horus in....but we had to wait for the prescription and to be discharged for a total of 7 hours. The nurses are slow and don't keep on task. I had to nag and push them to do any work or even call the doctor again to get the med prescription. They had inexperienced nurses try to draw my toddlers blood, pricking her in 4 different spots and couldn't draw any. Just confused and lazy. Go to downtown Toronto for better help.

We had our baby at the Mississauga hospital and were delighted with the service and care offered by the staff across units including labor assessment, birthing and postnatal. The nurses and doctors are all amazing and try their best to care for every patient in the best possible way. We had to wait a bit longer than expected due to a sudden surge of emergencies and limited resources but were kept very well informed throughout on how everything progressed. Very fortunate to have been referred to this hospital and grateful for our devoted healthcare workers.

My wife delivered in this hospital recently, I was pleasantly surprised with the experience. The doctors and staff are doing a good job running the show. The postnatal recovery unit was a let down, specifically 2 of the front desk staff, who probably need to be sent in for an intensive, customer handling and a communication crash course! Overlooking that, the hospital is great and the critical care team, running the show are doing and exceptional job !!

Trillium Hospital in Mississauga is a vital healthcare institution, but it may have some room for improvement in certain areas. A balanced 3-star rating reflects its significance while acknowledging potential areas of enhancement.

Early this year I had Covid-19 in April and I started feeling very ill so I went to this hospital. When I got there to do triage the lady there was very rude to me, she ask me what I was doing there and when I told her about my situation she asked me “if you have covid, what are you doing here?” I mean, isn’t the hospital the right place to be treated when you feel ill ?? How was I supposed to treat myself at home in horrible state that I was in ?

They claim this is a “Breastfeeding Friendly” hospital yet (1) the paediatrician Dr Nicholas Blanchette didn’t mention our baby’s severe tongue-tie (2) No lactation consultant came to see us before being discharged, (3) our nurse asked if we were interested in an appointment with a lactation consultant but didn’t schedule an appointment, and we had to wait until the following week. I am very disappointed because our first lactation consultant appointment was set at 2 weeks, and breastfeeding has been arduous up until day 12 when we had a paediatric dentist perform the tongue-tie release. Trillium Health Partners shut down their community breastfeeding clinic due to the pandemic. How is this a breastfeeding friendly hospital? Dr Mcclean was excellent on the other hand.

My Dr recommended an iron transfusion. Total time spent at the hospital before 1 hour transfusion...8 hours. The nurses & Dr. were pleasant. Since the pandemic the Healthcare system has been severely impacted, they are always short of staff as per the nurse, Good news though... they are hiring!

Probably was a terrible patient.wasn’t buying all into their treatment vision.until the end of stay ran into some really special nurses physio people,social work people..Great team…Nurses anyone working one on one should be getting more help more money these are truly special people

My mom went in for neurosurgery. Dr Lee performed her operation and he did wonderfully. As well as his assistant. The neurology department was amazing, helpful, knowledgable and pleasant including the doctor, nurses, cleaning staff, dietitian, occupational therapist and the social worker. Thank you for saving my mom's life.

I have been here several times over the past 6 years and each time it has been a good experience. A few times at the fracture clinic, to their cardiology department and an ENT once. Everyone who I encountered were fantastic and very patient with me, from the doctors to the nurses. I even had a nurse spend 20 minutes with calming me down before doing in IV. So many people are quick to write negative reviews, and no one is willing to take the time and write something positive. I will go out of my way to come here instead of going to St. Joseph’s hospital which is about a 15 minute drive. Keep up the great work !

This hospital has history with me growing up, and I must say, it is a great hospital overall. Okay, you may encounter the odd salty staff from time to time but overall, the majority of the staff really care and do go out of their way for you! Now the negative IMO, I just received surgery and I have some clear information to all parents with children under the age of 12. YOUR KIDS ARE NOT ALLOWED TO VISIT THE HOSPITAL AT THIS TIME. Trillium, update your website and educate people attending your hospital. Staff like to say that COVID is responsible for this policy? Patient Services are no help either. I emailed them to have them clarify their policy surrounding children, and the response was to contact the floor. I can't tell you how frustrating it is when staff scapegoat rather than use common sense. The website doesn't state this fact about children under 12 however, you will be told once you register, and or when you get to your floor and you attempt to make a visitor appointment. As my wife is my next of kin, and responsible for the care of my kids 8 and 10 years old, were told that our kids cannot enter, resulting in my wife and kids leaving the hospital. I'm sure many can relate when I say, family and friends may not be there when you really need them. Very frustrating experience! Its unfortunate when although care includes human contact, this doesnt include your children under 12 years of age.

Asked the paramedics to take my mom to Trillium Hospital and it was the BEST decision! My mom is in a nursing home and the closest hospital to her is St. Joseph's. My mom was there 1.5 years ago and my experience (daughter) was horrible! She was admitted through Emergency where the staff lost her shoes. That was only the beginning of our nightmare as my mother stayed there for 3 weeks! Trillium hospital was extremely professional and the staff very helpful. Everything was done effortlessly as they took xrays and did bloodwork with my mom. The nurses called me at home to keep me informed of my moms health status.This hospital has always been my favorite and now I know why. As a teacher I give this hospital an A+. Keep up the terrific work!!!

I was rushed to emergency in an ambulance after a serious car accident. I suffered multiple injuries including a messed up shoulder, sore back, swollen foot, strains, head injury & a humerus fracture (my upper arm completely snapped in half). My overnight nurse was fine/helpful and my experience wasn’t bad until shifts change and I had my morning nurse. She then discharged me to go get taken care of at the fracture clinic and just left me alone to get up from bed by myself. I wasn’t able to do that on my own, as lifting yourself up to a sitting position requires upper body strength. I also wasn’t shown how to use any buttons around the bed to lift up. My mom was too afraid to touch me in case she accidentally hurts me more so she had to walk around looking for help. The nurse I had seemed younger and new, but she should definitely know better and consider these simple tasks for the injured that require help getting up instead of leaving them to figure it out themselves without offering assistance. However, I returned here for urgent surgery, the nurses were super nice, made me feel comfortable & my surgeon is great at what he does:)

I came at the emergency with very worst pain around my neck and swelling around my jawline, I cannot even eat or drink anything, I reached emergency at 4:05am in the morning, they registered me and asked me to wait until your name is called, Now it’s 5:43am,nobody has come to see me, when I asked at the registration, how long will it be?, she replied, it was a busy night, you need to give them time, moreover, we see paramedics patients first, does not matter if the patient came in emergency with severe pain, we have 70 patients in the hospital to look after, it’s not only you. This hospital literally does not care about the pain patients are having. So disappointed. 👎🏻👎🏻👎🏻👎🏻

Blonde ER nurse here abuses her power. They mistreat patients. Tried reaching out to their patient advocate months ago; no response. Avoid at all costs. If you’re in an ambulance, tell them to take you somewhere else. Treated me like a psych patient when I was there for a head injury and stitches.

I wanted to take an opportunity to share how grateful we are with our experience at this hospital. We drove a long way for our son to have surgery and we had our expectations exceeded in every way. Our son's s surgeon was absolutely phenomenal. He took such good care of our son from the initial consult, through our son's surgery recovery right down to taking the time to followup call to make sure we got home safely. The nurses, anesthesiologist and support team were attentive and kind and instilled the utmost confidence that our son was being care of by true professionals.

One of the worst medical systems and hospital management in Canada. Unprofessional staff. The reception and customer service team lacks the necessary skills. Nurses ask provocative questions to patients. I didn't even encounter doctors because there were none. I waited in the emergency department for more than eight hours. And when I asked, they coldly responded, 'The doctor is not here!' Imagine, this is the emergency department that should be highly prepared. This is negligence towards lives. This is my experience that I'm sharing with you.

I have my daughter delivered here last week. Amazing staff specially all the nurses who were always on their toes. I always remember them in my prayers for their dedication and hard work. Labor assessment staff and nurses in 3c were so good, words may fall short. Thank you Nurse Lee, Arda, Jessy. I am missing lot of names here. Thank you Trillium.

The only reason they are getting 2 stars is do to some staff being good at their job. Certain staff in the stroke unit are lazy and don't even want to do their job. Went down to see my mom since she just had a stroke. There was a 3 hour gap from my brother leaving and I getting there. Was told by my mom it took over an hour for any one to respond to her buzzer. At first thought she might of been exaggerating but nope she wasn't. While there she hit her buzzer 20 mins go by and nothing so I walked to the nurses desk where 6 of them were sitting. Told them she rang over 20 mins ago and was told they would get someone right away. Then 10 mins later she hit the buzzer do to no one has came yet and finally after another 15 mins so total of 25 mins after I was told someone would be right in. Went back to nurses desk and told them she is still waiting asked what's going on. 5 at the desk this time. Finally the nurse came in so 50 mins total and when my mom told her what she needed she turns around and says ok I will get the PSW to come in Right after she gets back from her lunch that she just started. I was like hell no she has already waited all most an hour she is not waiting any longer. The nurse looked pissed that I called her out and that she actually had to do her job. The Doctors physiotherapist speech therapist and some of the nursing and PSW staff are good. But a few rotten people destroy it. Also seems if one goes on break no will even check on the others patients. Plus some can be rather rude.

A few month ago, I took my son to this hospital. Long story short, the final report said, he is diagnosed with osteochondroma. The nurse printed the information for chondrosarcoma. The trillium staff know what is the difference between the two. For ordinary people like me, the first one is not a cancerous tumor while the second one is a cancer. Unfortunately, the doctor at the moment without looking at the actual report, looked on the paper printed by the nurse and immediately told me:" Your son has cancer." I asked for additional information and instead of looking at the report he continued with the information from the papers printed by the nurse. The situation shocked me and I can't recover from it. This can't be an honest mistake. The nurse should read the report and the doctor should also read the report properly. Even after several months I can't recover from what I've been told.

With all my heart I wish I can put zero stars as a review because the service I have seen and experienced today is insane. I came in with my girlfriend to trillium waited for more than 5 hours just for the doctor telling us that he never seen anything or done anything like that. He commented badly and gave off weird vibes the second he came in. It shocked me how difficult it was for him to almost do such a simple procedure. Not only that but it was shocking to see that they couldn’t even move a patient (child)to a more private location to get stitched up or at least closed the curtain. Even more the amount of disrespect that was shown at this establishment was unbelievable that people would even choose to go there. It’s unbelievable how this doctor was joking about my girlfriend injury with another doctor and a patient right across us. Would not recommend Trillium to anyone who is in that area.

Review for Labour Assessment and Birthing/ delivery and NICU We rushed to hospital in emergency when my water broke at 34 weeks. I was immediately taken to LAU and the nurses started with all necessary tests and treatments. They admitted me in the post partum unit until I deliver my child. I was regularly examined and monitored for my baby’s health in the womb with regular ultrasounds, vitals checkup, baby movement count and much more. Christine in the LAU dept did wonderful job. Nurses in post partum unit like Anna were so kind and helpful. When I started feeling labor pain she comforted me and made me feel homely. The birthing unit nurses were also supportive to me. Nurse Priti was my delivery nurse and she was like a sister to me during my tough time. Helping with the delivery, skin to skin, first family picture, cleaning myself, all know how guide post delivery was done by Priti. My OB Dr. Neetika Sidana was on duty when I was admitted. She had a very busy day with multiple emergency deliveries and she was totally exhausted. Even then she double checked with my baby’s health and ensured risk free delivery. She explained me all the possible scenarios and what to do in case of emergency. She also met me in the morning before she left for home and immediately came to see me in my room when she got to know that I delivered the baby. My delivery doctor was Dr. Kelly Chu. She is a good doctor. She may scold you if you do not let her do her work. Otherwise she is kind and perfect OB. Lactation consultants Linda, a very kind understanding person teaches you how to lactate and feed your baby. Some Cons Post partum the hospital is in a rush to discharge you. Also, there is no assistance for postpartum bath or hot tub massage which is essential for every woman delivering the baby. The food provided here is not suitable to everyone. Make sure to get your specific diet by discussing with the nurse. If you are busy in all the tests and treatments you might have to eat cold food or may go without food They do not have sleeping arrangements for support person. This makes the support person totally exhausted. Some pros Hospital provides with necessary stuff that you need after delivery like maternity pads, Peri tube, breastfeeding guidelines, warm sheets, and much more Nurses are good on average except few who are not that supportive. You are lucky if you get a good nurse. At NICU, your baby gets the best treatment. The proficient nurses, Dietician Molly, team of Doctors and Paediatrician are regularly particular and examine the babies time to time. The 24*7 allowance of parents to be with their baby and a family lounge makes you feel at home away from home. Nurses care for your baby like mothers. Nurse Rosebelle, Dharti, Jenny and Jyothy are the best of all. One of the nurse at NICU is rude and always make new parents feel low and uneducated on taking care of baby. She do not treat babies gently. I saw her treating babies roughly, bending down with baby in hand, not supporting baby’s head and shakes baby a lot. It is a request to NICU to please educate nurses on this.

We went to ER at 2am, and waited and waited and waited like forever for the doctor. This hospital is worse! I can't feel any emergency..its too slow. 6:30am the doctor arrived. I hope they can improve their service. Taxes are too high and this is what we receive! The nurses and doctor though are nice. We need more of them! Hope the will improve their service.

19/4/23 in Emerg for treatment. The intake was very good. The wait for treatment, not so much. Will report later once I've been treated. Wifi is appreciated, but would recommend charging hubs be located strategically for patients and family for recharging devices.

My father was here for 3 days in room 248 C (Cardiology department). We checked out today and although the process was slow, all the nurses and doctors we encountered were very nice to us. A special shout out to our nurse for today, Nancy. She was amazing. Super friendly. All the nurses there were helpful and ready to answer any of our questions. I know people who go are sick patients, but the nurses and doctors here are working hard and trying their very best. There's just alot of patients, so sometimes you can't get the nurse to come right away which is understandable. Thank you to all the amazing, hardworking staff at this hospital. :D

Trillium hospital the best hospital. They treat you with respect and very nice to you. Friendly doctors nurses and staff. Much appreciated 🙏 thank you for the hard work. Keep up the good work thank you very much

On Saturday, January 7/23 I took my husband to emergency at Mississauga Hospital. In less than two hours he was in a room being treated. Although a doctor didn’t come in to see him during that time, information was passed on and treatment was started immediately. Staff were excellent. He was then moved into a waiting area while awaiting lab results. A doctor advised that he would be admitted where he stayed for 2 more days. We really appreciate what the staff do and nurses were volunteering to take on a few more patients to ensure everyone was being cared for.

My Dad's emergency hip replacement was done here recently. They don't spend a lot of time talking to family, but they do spend their time taking good care of their patient. I am from Burlington. Where everything is broken at our hospital. Understaffed, overworked, really bad food, super expensive parking. Old, broken, dirty equipment and rooms. Compared to Joseph Brant Hospital, Trillium is a gem. All the wheelchairs, beds and physio equipment are new. The rooms are bright, cheerful and freshly painted. And CLEAN. The food is really good and the whole hospital has an air of competence, rather than harried desperation. Parking rates are good! Only 4 stars because they did not contact his family when he was admitted (95 yo).

I’ve just had the most positive experience at Mississauga Trillium Hospital this week! Every single person I’ve dealt with were absolutely lovely, the food was pretty decent, and the beds are so comfortable- they’re actually Tempur Pedic beds! I’d prefer this bed over my own at home! And they have cute little TVs in the rooms! I’d highly recommend coming here for all your emergency medical issues!👏

24 hours of waiting, no matter how ill you're feeling. Begged for an MRI to my lungs (sudden thoracic pains), got X-Rays with the promise to follow up with an MRI. After the test ("nothing to worry about", same as when I've got X-rays to my spine, and one year of pains later an MRI found "large disk hernia"), I was told that an MRI actually is not permitted earlier than 6 months... Maybe if you would come dressed more expensive...

Honestly complete garbage no one knows what they're doing ove been here for 12hours and still going every person here has no idea what they're doing they're all lost and completely clueless this is honestly a useless building just for wasting time.

Went with Mom to do body scan this month and there’s someone there called Collin Lewis he said he’s the manager and he actually is so rude and disrespectful, Zero Ethics!!!! Went with her in the room for testing and it was for an urgent matter and we were so worried about her, so they started the test and I was in the room with her. I tried to take one pic of her scan and then one of these girls working in the nuclear medicine dept. came to me and said don’t take pics please so I respected what she said and I totally got it for patient privacy but at the end she’s my Mom!!! Anyways, I was just sitting beside the monitor looking ONLY then obviously this girl went to tell this guy named Collin so he came rudely and turned off the monitor while I was staying looking at it without even apologized or say anything!!! Then there was another monitor on the desk beside the bed showing same stuff, so I went around the bed to the other side and continued looking at the monitor and even I folded my arms so he sees that I don’t have my phone at all in my hands if that’s what they worried about. Then Again, this rude person came and turned off the whole Monitor and started to offend me and said you can’t stand here or take pics or videos and I said, the girl already said that and I’m just standing now doing nothing!!!! Did you see me taking any pics or vids after the girl told me? So he started to be so rude and I was just defending myself and my rights then he started to say you shouldn’t be here at all in the room, if you didn’t stop now I will call security for you….blah blah blah. And my mom was on the bed having her test which, she was so stressed out that was happening while she’s having the test, and got emotionally hurt for the rest of the day!!! I never seen such a rude person and they put him in this sensitive position, he doesn’t even understand basics of customer service, ethics, or how to deal with patients and respect them and their family and understand how frustrating are they when they go for this kind of tests and doctor was suspecting a cancer!!!! So rude and ridiculous person and staff!!!!

The nurses and doctors are friendly, but there's a severe shortage of doctors. I waited eight hours for a UTI treatment, and my boyfriend once waited six hours for a tetanus shot.

Both of my boys were born at this hospital Aug 2005 and Sept 2007 had a wonderful experience everyone was amazing, blessed their heart for what they do!!

Unsanitary, dated recovery units and night nurses were horrific, and cruel. Day nurses were great though when I had my son in July, but the night spent was one of the worst experiences of my life.

I've had to come to this hospital a few times over the course of the past year. I had a vascular ultrasound, MRI, and an inpatient surgery where I had to stay one night. Perhaps I'm just lucky but I've had nothing but good experiences at this hospital. Very professional, knowledgeable, and polite staff.

As many of you have said this is an older hospital. It does however give excellent care. I was recently in having back surgery, which went very well. But in recovery my A-fib started to act up. I woke up with a team of well trained professionals crammed in a recovery room trying to slow my heart down. I spent 36 hours in ICU and was well taken care of and managed to still get home on time. Aside the mishap which was no fault of the Hospital, the organization put into my surgery was fantastic, a week before in my pre op I saw 5 professionals all going over certain aspects of the surgery. I'm not from the GTA but would Not hesitate to go back to this hospital given the level of care I received. Thanks to everyone involved. Terry Osborne

The ER is a joke.. didn't get to see a doctor even after waiting for over 6 hours!!! How is this "Emergency" when nobody there seems to be in any urgency to take care of the patients. All patients here in the ER are waiting to be seen, then who is the doctors spending time with? They hardly spend 5 minutes per patient, yet somehow they take multiple hours to go through the patient list.

I cut myself at work and needed stitches I went to emergency and expected to wait for hours. I was in and out in 3 hours. Finger stitched and the doctor was kind and efficient. The nurses in emergency had a good system and although there were a lot of people the process was very smooth.

I did a CT scan this morning, Thanks to the whole team in the Imaging department. 7 a.m everyone was available to help patients, the procedure went smoothly on time. Special thanks to the head nurse Kathy who was full of enthusiasm supporting all the patients with a smile and patience explaining all the steps. I like to see the same professional service in all the health care centers. Many thanks.

Specifically giving this rating to the nuclear medicine department. Ian (I wish I knew his last name) hands down one of my FAVE people in this hospital. He was FANTASTIC! I was so nervous for my bone scan and getting the needle put in my arm. He was quick it was painless, he was friendly, told me exactly what was happening. Even after I left the hospital he called me to make sure I had all the information needed for the after care part. Honestly if you need to get a bone scan done and you are lucky to havw Ian as the one who does your scan you are in the BEST hands. Also Michelle was fantastic (I hope that's her name) such a sweet young lady who gave me a heated blanket during my scan and made sure I was comfortable.

Disrespectful towards patients. Rushed to hospital by Ambulance from Airport due to Anaphylaxis shock due to Dogs. Had to spend 4 days in the hospital. First of all I wear a Medic Alert around my neck. You would think the Ambulance and the hospital would call to find out about my medical conditions from medic alert. First of all most of the nurses can barely speak basic English. Registration is a joke not to deal with what i have so for my allergies Etc, they put unknown what could happen to me. They could not care less about any conditions that i have. Started to get over the shock of dogs. The kitchen did not bother to check if i am allergic. They gave me a dish with Curry so went into anaphylaxis shock. When i went up stairs to my room heard all the nurses laughing about my allergies and been allergic to bed sheets, Etc and i started to cry about that. The male nurse heard this and came in to comfort me to say it's ok as i was so upset and crying. The other nurses have no respect for others. This was the worst experience of my life. Asked the nurse for a towel so i can have a shower she refused to give me one so i used my shirt then put it over the chair to dry. Had to share the bathroom with another person. Knocked on his door to see if he wanted to use it. All of a sudden a large dark nurse comes in the room and starts yelling at me. This alone tells you what goes on. Turns out the nurses had been using my own test strips to check my blood sugar. Am visually impaired and someone cut the string on my walking stick. Depend on that and the hospital is responsible. Thank goodness i packed my walking cane in my luggage for emergency. Could go on but you get the point how bad the medical conditions are at the hospital. This is how the hospital treats a member of the Royal Family and yes i do have a Title. Cheers.!

A Heartfelt Thank You to the Incredible Nurses at Trillium Mississauga Hospital. ( Canadian-Polish, Canadian-Turkish, Canadian, Filipino and Canadian-Middle Eastern, ICU staff) I wanted to take a moment to express my deepest gratitude and heartfelt appreciation for the remarkable care and unwavering support you provided during my stay at Trillium. From the very first encounter, I was captivated by the immense compassion and professionalism demonstrated by each and every nurse who I met. Your dedication to the well-being and comfort of your patients is truly awe-inspiring. Your kindness and genuine concern went beyond the call of duty. You listened attentively to my concerns, patiently answered my questions, and offered a comforting presence when I needed it the most, truly touched my heart.

I want to thank the entire Mississauga hospital staff for providing my family with the best possible experience during the birth of my first child. The staff was friendly, professional, and accommodating. From the minute we entered the hospital, the instruction was clear and the process streamlined. Speaking from my experience, the staff was absolutely fantastic. The hospital greeting staff even recognized that I was a waiting father and made sure I was led to the birthing suits expeditiously. The nurses and doctors were absolutely amazing. They exceeded our highest expectations. Last but not the least, the supporting staff made sure that we have everything we needed at any time of the day. Overall, we really couldn't have asked for a better experience when it comes to people. When we thanked the staff, they were surprised to hear those words. I understand that as newborn parents, people are stressed and demanding. Please kindly take a step back and appreciate the staff around you. There is a difference between doing your job and doing your job well with pride. I can't say enough good things about the hospital staff we had. I recognize that the facility is aging, the staff is doing the best they can to make the patients life easier. It truly is a demanding job. Nobody is perfect, we all have bad days. The people at the hospital are doing the best they can and I am thankful for that.

A huge shout out to all nurses, essential workers, doctors who went out of way to make my Covid related stay as comfortable as possible. I am deeply humbled with all their help and support and I hold each one of them with gratitude. Me and my family cannot thank them enough for putting me back on recovery so soon! Thank you 🙏🏻

Giving 5 stars to Trillium hospital for Labour & Assessment Ward due to their valuable Staff.. Special Thanks to Amber,Charlene, Dr.Peter Schufler & Rosy & the other staff who was very generous and helpful towards me in labour room. Thank you so much once again & May god bless you more and more.

ER and associated departments staff were wonderful, had much compassion, patience and kindness. They truly do an amazing job! A person visiting the ER must keep in mind that many other patients are being cared for in the department.

Horrible, horrible, horrible experience, I was denied at front entrance, would not check me, and refused me to see a nurse. Ppl please stay away, you're better off... Hospital is a mess, non sanitary at all..... You have a better chance of dying at this hospital or catching an infection like I did....